It's a really nice place with a unique vibe. If you have any questions, don't hesitate to ask another professional--you'll find it helpful. Plus, if you already have an H&R Block account, I was able to get everything done in less than 30 minutes! read more

We've been doing our taxes here for YEARS. Fernando is the best and everyone in his office is super nice. Everyone makes you feel like family the moment you walk in. They also speak Spanish which is a plus. Definitely recommend 10/10 read more

Fernando has done my taxes for the past 3 years, no issues with his skills and tax knowledge, he is great at what he does. This is a review for this office's scheduling system and front desk. Not at all organized. I made an appt online and had to reschedule it a few times to finally oct 15th at 9am, got an appt confirmation text. I was running late so called to let them know, during the conversation she said she doesn't even have me on the schedule, I told her i have a text confirmation of today's appt, she said they are not live with online appts. What? And then she said I was there on Monday, she remembers me. What again? She did tell me that he has another appt at 10 and I can drop off my papers but that didn't work for me, I need to be present when my taxes get done and this was on me because I was late. No issues there. The issue is that she didn't have me on schedule at all and said they are not live with online, then why is ur office showing available times on your scheduling site? Not good customer service, I say? In summary, I believe that this office needs to get organized and do a better job at their front desk and also with scheduling. I hope they use this review and improve. It is sad that I won't be using Fernando this year, I really like him and he has done a good job always with my taxes. but I had to schedule with someone else at a different HRB office for this afternoon. I am giving this 3 star review and not one, only because Fernando is really good. This could have been another 5 star review this year, disappointing. read more

Fernando and his experienced and friendly team have been preparing my taxes for at least 5 years. I love the new location which is much more user friendly and easy to get to for me than the earlier location. Fernando is a consummate professional and I've never had a problem with any of his tax preparations. He's also served several of my friends who are just as happy with his service and his helpful and diligent work ethic and demeanor. Can I give a sixth star? read more

This location was originally 1405 Camden Ave, Campbell, CA 95008. Fernando Morales and his staff moved in September of 2023 and are now ready to help you file your tax returns year round, same friendly staff, but now with a fresh new location! Come check it out!!!! We value the service and time! 1892 curtner ave is where we could be found now. read more

Fernando has been "my guy" for taxes for many years. I love him! He is knowledgeable, thorough, and great to work with. Over the years I have recommended his services to family and friends, all of whom are also still with him and happy to this day. This last year, 2024, I moved from CA to VA, and he helped me with the state taxes in both places no problem. He made it it an easy transition. I highly recommend him! read more

First of all, the company wasted my 2 weeks waiting period to come to my appointment. Originally my appointment is on Feb 28 2025. Now moved to March 4 2025 This place suck and don't bother to come over here. I heard good reviews on this place and it's the completely opposite. I have a call back from the person working that day and scheduled for today. In the system I'm apparently not in the appointment for today. The front desk said to make another appointment. So basically they wasted my time for 2 weeks and now wait again. I'm not coming back to this place and the company/worker didn't bother to fix it or make something happen. I would give this be a negative if I can. The owner should self reflect on this. read more

2019 tax filing process was great, Fernando was awesome. 2020 filing process was pretty awful and a very different experience. (Obviously) you couldn't go in for appointments (expected and not an issue) however all contact to Fernando was barred, it went through a young assistant, who was nice, but lacked the answers I was looking for; You could neither email or speak to Fernando over the phone...it was truly bizarre and incredibly disappointing. What was worse is that I referred a friend from Berkeley to have his taxes done and he said the same things...couldn't speak directly to Fernando and was left with no communication for weeks. Eventually, IRS got back to me and told me my taxes were done incorrectly and while I didn't owe, ~60% of my return was removed due to the error. read more

Awesome experience and Pro-level work on a complicated return Had to search a bit for someone with enough experience to do a multi-state return, an out-of-state house sale, rental income, and consulting businesses. Landed with Fernando Morales and I'm glad we did. It took two visits to unwind everything, verify, and complete dozens of forms. But Fernando did a marvelous job. I'm confident in our return and the outcome was better than I expected with his professional expertise guiding us. Only knock would be an appointment that wasn't communicated by one of the new admin people up front. That was sorted out, Fernando made time, and we ended up finishing everything in those two visits. Cost was super reasonable. Hope to be a happy customer for years to come! read more

H&R Block - Fernando! - Tax Services Near Me - San Jose, California

Fernando has done my taxes for the past 2 years and I plan to have him do them again for next year. He made the process easy and convenient by having me drop off my documents and then completed my taxes within 1 or 2 days. I just needed to sign a few tax forms and then he submitted everything. He made it so easy and got me a refund which I was super happy about! read more

Fernando is excellent! He had music playing in the background, had a large tv screen showing the tax information, and very patient. Highly recommend him! read more

Me and husband went here and had good experience with Fernando he help us and explain everything. I highly recommend this location. Thank you Fernando you do a good job. read more

Based on Yelp reviews I reached out to Fernando Morales to prepare our family's estate taxes. Left a message with the receptionist on a Tuesday. No call back by Friday (just before the long weekend), so called again that day and got Fernando's voicemail. Asked for an answer on Tuesday as to whether or not he was interested in doing the estate taxes. No reply on the following Tuesday, so I went elsewhere. I was not a past H&R client, but my late-mother was (for decades), and it was her estate I needed to close. Don't bother with these folks. read more

It was closed when they said it would be open, so now I can't pick up my important tax documents before I leave the state this weekend, because they left the office extra early on a Friday. read more

DO NOT use this office! Because of a mistake Fernando made I owed 3,000 to the IRS. He didn't even take my call when I called to discuss about it. Eventually his receptionist said they would mail a letter to them in order to fix it. After a couple of frustrating months of back and forth with the office to see if the letter was sent, The "letter" was sent and I still ended up having to pay the IRS. But now since it was months later, I now owed 4,500 because of penalties. THIS OFFICE IS HORRIBLE! If someone ever recommends you to do your taxes here, then they must really hate you. read more

Vida is an angel! She has been helping my family for years and I appreciate her knowledge and care so much. Please go to her. And to management: give that woman a raise!! She deserves it. read more

Great customer service very easy to contact them I did my taxes with them this is the 3rd year and I highly recommend

Excellent service , grade A quality work . Professional, kind , patient and explains everything in great detail!HIGHLY RECOMMEND!!

Convenient, fast, and crazy good at what they do. Believe me or not.. I use to get less than $800 from my online tax returns. After my brother recommended that I should try H&R I decided to try them out this year and I'm so happy I did. I received more than 3 times what I usually get for the cost it takes to fill my tank with gas! CRAZY! Wish I started using H&R sooner. read more

Just a quick update as it is a new year. This year we got our work done by Steve and it was a wonderful experience. The office, although small, is really cozy and they always have drinks and treats out and the receptionist is very nice. Steve is friendly, helpful, knowledgeable, and efficient. He made sure we understood everything for this year and gave us some insight into next year. We didn't have all of our paperwork correct so we made a followup appointment once we fixed it. Both appointments were great and our tax return came quickly. We highly recommend going here and seeing any of their staff. We will definitely be back next year too. read more

If I could create a fan page on Fernando (my taxes "guru"), I would. Okay, Sir Fernando has done my taxes for 10 years now. He was my very first taxes rep, and he will be my last. (Fun fact: Fernando was a masseuse years ago at my chiropractor's office...now he is the manager of this huge staff and amazing company). It's funny because people always tell me their taxes stories and I literally drop my jaw, then show them to Fernando. He is a mastermind at making sure every penny is pinched into your wallet that is owed. Literally I could rave on and on but I guarantee you won't find a better Guru. I promise this. He is available year-round to help with tons of other specialties (in which I'm not familiar with) BUT when taxes season comes and you need a humble, DETAILED and honest person to represent you and your money, hire Fernando - then let's talk. THANKS FOR ALL YOU DO FERN! read more

I wouldn't trust Fernando to bring in my mail. Do not, for any reason, believe that this office will do a good job or that it has anything to do with H&R Block. He is a franchise, meaning that this office doesn't answer to corporate, and if there's a problem, corporate has no access to your files. Six months later an agent from a different office had to redo my taxes. This was after I'd been strung along with promises from his assistant, blah blah blah. He was handling my taxes because I'd gotten an extension and my usual HRB person was on vacation. I'd already paid the IRS $300 but he didn't include that credit in my amount owed. So it took months to realize that not only was he not going to figure out why he hadn't put the credit, he wasn't going to return my calls or help me in any way. Corporate couldn't do much either, so they just helped me find a competent agent and start over. He also blamed me when the new agent called him to see what was up, and said "She's all yours" when asked if he wanted assistance to finish the process with me, implying that I was the big problem. I'm not only not a big problem, I often lose out because I'm not assertive enough. Run from this office and don't look back. read more

Fernando has been doing my taxes for about 10 years now. He loves the challenge, knows his stuff, and gets them done quick. Fernando even found mistakes and was able to get my husband money back when he started seeing Fernando. I highly recommend him. read more

Have been using Fernando for several years for taxes. The kids at the front desk have always been very unprofessional. No return calls, not answering the phones (and this is supposed to be a business). They even misplaced my tax information in their filing cabinet one year. This year at 7pm 2 nights before my tax appointment, one of the gals called and said call us back. I figured it was to confirm. I called the next day and they were canceling my appointment. It was rescheduled an hour later same day. Fernando never bothered to show up, call, text...NOTHING. Nobody called to apologize or return my call when I had let them know I was there waiting for Fernando to show up to our scheduled appointment. I stopped by 4 days later and the guy at the desk did nothing but make stupid excuses. He said he texted Fernando, who was in an appointment. I asked to speak with him for a minute. He told the guy, per the guy, that he was too busy to talk to me since he had back to back appointments. I was 20 feet from his office. He couldn't take 30 seconds to come out and apologize or talk to me??? Bad business ethics and super unprofessional. Would NEVER recommend someone with morals like this. read more

I walked in with no appointment seeking information on handling social security survivor benefits. Unfortunately I didn't get the name of the man that helped me, but he was amazing. He sat with me and explained how benefits work and what does vs does not get taxed. He was kind, he was patient, and he didn't have anything to profit from this meeting. Next year maybe I won't do my taxes online and I will bring my business here. It says a lot about a business when they treat you well even as a walk in, with no money at stake. read more

Got a call to reschedule an appointment. Called back and was basically being told there's no reason to come in. I said I'd feel more comfortable and to just schedule my appointment and send me an email confirmation. I did not receive an email confirmation so I called back, was told that was not his problem and hung up. Called back and asked to get the email need confirmation and then was hung up on again. Third time I called in to get the guy's name and he said I don't need his name and to do whatever the hell I want in complaints. Eventually husband called to get his name by making an appointment. His name is Steve Rodarte-Barragan. DO NOT MAKE APPOINTMENTS AT THIS OFFICE EXTREMELY UNPROFESSIONAL read more

AVOID AVOID AVOID I had an appointment with one of their reps who was supposed to verify ITIN, after I already paid for the tax return with HR block over $900 . When I arrived they told me they don't have time for us, and rechecked me to another office at another day. They said that they don't know if the other employee will accept us, and if we have a problem they will reschedule us again. I asked if they can still complete my tax but they said they don't have time. I recommend to anyone to find another office or company . read more

Steve was the Tax Associate that help us. We had income from Florida and questions associated with that. Steve took his time with us and explained everything ever step of the way. We never felt rushed during the process. It was a very positive and professional experience. read more

Fernando is awesome. I really needed help as my tax situation was a bit complex -- for me anyway. He is caring, helpful, trustworthy, etc. I have seen him many times now and will always return to him. I would recommend him to anyone. read more

My First Time Doing My Taxes Here Excellent Service I Was Referred By A Family Member Definitely Will Be Returning Back