My husband and I had our taxes prepared by Barbara Glanz for the tax year 2014. I received a letter…read morein the mail from the IRS telling me they were filed incorrectly concerning my First Time Homebuyer Credit from 2008. I emailed and called Barbara, she did not reply/return calls. I had to physically go to the office to get a response, which was her sitting behind a desk in a separate room and attempting to yell to me she did the taxes right, the IRS must be wrong. She said the First Time Homebuyer Credit from 2008 was waived by the government and I don't need to pay it at all - WRONG! I have finally gotten through to the IRS by phone now on June 4 and have confirmed Barbara Glanz did my taxes incorrectly. Why did I pay $225 to have my taxes done by a professional, if she does not know the correct tax laws? If it weren't for my own research after the letter arrived, I'd be doing something illegal thanks to Barbara Glanz. She refuses to refund the money we paid her and refuses to research the laws she claims to know. This should stand as a huge warning to anyone looking into a new tax accountant. Glanz & Associates is NOT the business for you if you want your taxes handled correctly. I am filing a BBB claim once a new IRS letter confirming the taxes were done wrong is sent to me shortly, so that I have paper evidence for the claim.

We have.had our taxes done by Glanz and assoc for over 10 years!! She has done multiple state…read moreforms as my husband has has W2's from different states. We now live in AR and she still does our taxes. Super smart lady. Very responsive either by phone or email. We highly recommend!!!

I had a great experience with TM Accountant in Arlington Heights. I usually dread anything…read moretax-related, but they made the whole process surprisingly easy and organized. The team was professional, and explained things in a way that actually made sense (without talking down to me or rushing me). They asked the right questions, double-checked everything, and I felt confident that my return was done correctly. Also appreciated how smooth the communication was from start to finish -- no chaos, no last-minute panic. If you're looking for a reliable tax prep/accounting firm in the area, I'd definitely recommend TM Accountant.

I have been with tm accountant company for years, very helpful staff, Dima with tax returns doing…read morehis best to help us! His assistant Anastasia is always fast responsive. When I go for my appointment to their office I always feel like home and welcomed.

I been coming to Jackson Hewitt for over 3 years now, I get my W2's the second week of Jan, I go…read morestraight to Mrs Hernandez, highly recommended by far best customer service a customer can ask for! Always get my advancements early and mrs Hernández makes sure I receive my advancement, something other income-tax business don't offer at No cost! Mrs hernandez wasn't lying about Biggest refund 100% guaranteed i claimed both my kids and very satisfied with my business Jackson Hewitt Thank you.

I just had my taxes done here and "Ken" the only one working in the office seemed as if it was his…read morefirst time filing taxes. Not to mention he was interrupted with calls the entire time. When I had questions he didn't have answers. I caught something missing from a tax credit from property taxes on his screen and mentioned it and he had no idea. I asked why I had a credit for that line last year but not this year and he said he didn't no. So I asked him to pull up my taxes from the year before since I had them done here by someone else and he said "Do you really want me to try to look that up??" And I said of course that's why I get my taxes done so I get the most of my return. Come to find out it was a property tax credit and it was another $191.00 to my return that he would've missed. He doesn't no his stuff and it took 15 minutes for him to run my credit card in his Square Space card reader. Not to mention he left my W2 in the copy machine and i didn't realize it until I double check all my document. Very pop up shop uncomfortable feel. I do not recommend.

I am not happy with my return from Susan Penno at Sassetti. I would not recommend her to anyone…read morethat is self employed.

Linda Harmon of Sassetti & Co. has been doing my taxes for over 20 years. She, and her colleagues,…read morego out of their way to be helpful. I stayed with them when I moved out of state, and I have never regretted it. I can't say enough good things about this firm.

​I am extremely disappointed with the level of service provided by Mr. Garbar. The firm always…read morefailed to return calls to discuss our tax standing and ultimately filed our lust return past the deadline. This resulted in a penalty that we were forced to pay, as the staff refused to acknowledge or rectify their mistake. Extremely poor communication and a total lack of professional accountability. Despite the clear error on their part, they took zero responsibility. Save yourself the stress and the late fees--look elsewhere.

Some of the worst customer service I have ever experienced. I dropped of my tax docs months in…read moreadvance only for them to be returned (not filed) way after my deadline. Tried to contact them for months with zero response. Dont waste your time.

I have been a client of McCullough and Rossi for over 30 years and recently had an issue with the…read moreamount they charged me for tax services and want to let people know what they can expect when you question charges at McCullough and Rossi. As background, over the past 30+ years this is the first time I have asked for details of my charges. McCullough and Rossi prepare and files my small business and personal taxes. This year my fee for tax services doubled from last year's fee and while I acknowledge there were some reasons for an increase, I questioned why the fees doubled. I sent a note to my preparer for an explanation and she sent a very high-level response. I sent a second email asking for further explanation in two specific areas. I then received a phone call from Joe Rossi who told me "I don't have time to provide you with any further details", offered a discount and told me to find another accountant. 30+ years doing business with them and this is the response I received. Very disappointing response to say the least.

I've been a client for 27 years and have had nothing but great service. Everything that's done is…read moredone well and on time with kindness and professionalism. I would recommend to anyone.

They were great at first, but got slower each year until they finally said that my personal taxes…read morewere no longer worth the time. No idea why and they didn't tell me.

Deepa has helped me with tax and accounting issues for my company and my family. She is a…read moreconsummate professional.

QR Tax Pro is the by far the best tax office I've visited in the area. They correct the mistakes of…read moreother tax offices and explain throughly to their clients WHY things are done a certain way-- they saved me! (and saved a whole lot of other clients from what I hear). Also, the manager is here great. Refer to her for help and you won't be disappointed.

These people have no clue what they are doing. My wife did our taxes Wednesday and was told we…read morewould get an $1100 refund 24 hours later they call us back and tell us they made a mistake and now will only be getting !500 back. Don't waste your time with people that don't know how to do taxes. Especially when it's pretty self-explanatory all you have to do is enter the information correctly.