This is my second experience with FlooringRVA. I first had hardwood flooring installed by them…read more(see my review on Yelp) and back in January 2018 I picked out and had carpet installed. It's now June so I've had time to settle in with my carpet and wanted to provide a review of the experience. I read lots of reviews and research things to death before I make a decision so I don't give people a high rating just to be "nice". I also consider myself to be be a little hard to please because I'm used to doing a lot of work on my home myself and I have a high standard of quality while being thrifty. That being said, I shopped around a few quotes and came back to FlooringRVA. Long story short...I felt the price I paid for what I wanted was spot on. I had a good experience with the two man crew that came to install the carpet and padding. And 6 months later things are still meeting my expectations. Robert, the owner, was the real reason behind going with FlooringRVA a second time. He personally came to measure and offer suggestions. I preferred to text and Robert made himself available at all times throughout the day when I had questions. I didn't always expect an immediate response but one was always received. I could tell he and his staff were committed to my being satisfied throughout every step in the process and I couldn't find that level of customer focus with any other competitor. For those that want to see, I've attached a few pics of my carpet. Thx FlooringRVA!

The company finally started responding to my messages once I contacted the BBB. They said they…read morewould split the cost of repainting a room (suggested by the painter they provided) and I declined, given the lack of need until this issue arose. They said they would send a check to cover the cost of the painting (previously, the sent the painter out and had him bill their business). The check has yet to arrive and I question whether it will actually cover the cost of the paint job, should it ever actually come.

From the moment they arrived we knew these were good people. Being new to the area, we were…read moreinstantly assured they were experts. As soon as the sanding began, it was clear they were uncovering a hidden beauty. We had bought a home with black walnut hardwood that was stained and covered with a finish over 20 years ago. It was scratched and dull. The floor is now beautifully finished to its best. We highly recommend Roy and his dad, they know how to uncover a gem and make it be its best! When no one else would travel to our home, they were happy to help us & meet our timeline.

knowledgeable, thorough, reasonable pricing, easy to work with! Highly recommend Echo Flooring!read more

What an amazing experience! From initial communication through our first cleaning experience,…read moreIsabel's team has been truly a blessing for me and my 83 year old mom. In this crazy world it is a relief to find trusted, dedicated professionals to help make life smoother. Very clear communication, highly responsive, on time. Extremely thorough and frankly went way beyond my expectations. Our house looks so much better! Very grateful for this family and their service excellence. We have asked Isabel and her team to come back in a few weeks!

The cleaning today was the best anyone has ever cleaned my home. Jose listened carefully to what I…read morewanted done and when they finished, everything was sparkling. Very pleasant and professional.

The one star reviews calling out unprofessionalism are spot on. Jason pulled through a stop sign in…read morehis box truck and cut me off, flipped me off, and laughed at me as he drove away, even though I and the other car in the road coming the other way both had to slam on our brakes to avoid hitting him. I got the number on the side of the truck to report unsafe driving and pulled over to call, not knowing the owner of the company was the one driving. I barely got out the words "one of your trucks-" when he started yelling and cursing at me saying "That was me, douchebag! What do you want, douchebag?" I tried submitting a complaint to Weathersby Guild in Atlanta and they never got back to me. I feel like posting publicly about this incident is the only path left to try and have this flagrant disregard for safe driving addressed. I can't speak to the quality of the actual repairs, but with how he drives I expect those damaged items, claims of fraud, and additional repairs/up charges mentioned in other reviews to be a regular occurrence. Do not trust this man to transport anything you value, or to be professional/courteous if he doesn't get his way.

My dining room table was a mess -- see the photo. It had been used and abused for about 30 years…read more I put off getting it refinished because the quotes I got in Richmond were pricey AND most places said it would take months to have the work done. Enter Jason and his team. They not only did great work, they did it at a fair price and got the table back to me EARLIER than predicted. The whole process took less than a week. These guys are awesome.

Ruth did a wonderful job replacing the foam on my sofa cushions! She was very reasonably priced and…read moregot the job done quick! Would most definitely recommend her.

Ruth did a fantastic job on my pillows. I was able to pick them back up in a matter of days. I will…read moredefinitely use her services again.

From the owner: Additions, Full-home Renovations, and Structural Repairs. Established in 2021, VIVO Contracting…read morebrings a decade of expertise and a commitment to professionalism to every project. Specializing in comprehensive home remodels, custom additions, and major renovations, this company transforms visions into reality. As a fully licensed and insured Class A General Contractor, VIVO offers a wide range of services, including stunning kitchen and bathroom remodels. Their dedication to quality and safety ensures a seamless, turnkey construction experience, handling all aspects of your project with integrity and a focus on detail.

Nazar was very responsive and scheduling was easy. His price was a little higher than I expected…read morebut since no one else even responded I engaged him. Nazar showed up as scheduled, did a professional job, and reduced his price to reflect what the job was, not what he expected it to be. I would hire him again.

Not only did Nazar work hand in hand with us to fulfill all of our needs for door installation,…read morefinishing of said door, and adding the handle and applicable changes to the inner wall, but also during the original installation process there was an issue from the manufacturer with the door that was purchased and Nazar replaced the door at no cost to us. The negotiated price was reasonable and agreed upon by both parties prior to installation and scheduling. Very happy with the original service. Additionally, the door had a small issue, likely due to the humidity or workmanship of our home, Nazar came out very soon after reporting the issue to examine and provide both advice and offered continued services should any other issues occur.

Charlie and crew are extremely reliable and professional. We have worked with him for 10+ years -…read moreone of the few small, locally owned shops. He is communicative, does what he says and places value on quality and customer satisfaction.

Great customer service and communication. Will definitely use again in the future. Took extra time…read morefor stains and spots which was appreciated. They also got me in touch for a carpet pad at whole sale. Appreciated their service!