These guys have treated me well for over 20 years and i will keep them as my go to.They will…read moreprovide service if you can't drive n deliver your vehicle to you if needed.

I've been coming here for over 5 years for oil changes and maintenance, and they always deliver…read moretop-notch service. I really appreciate the digital check they do, sending pictures to show exactly what needs attention soon--it's honest and transparent. The staff is super friendly, and the new remodel looks fantastic! If you're looking for reliable service at reasonable prices, this is the place to go!

I actually went there about three years ago when I had a frozen right rear brake caliper and needed…read morequick service, so I went there, primarily because of the name, as I was new to Lincoln and didn't have a local mechanic. They carefully explained which parts I needed to replace when they easily could've convinced me to replace the whole brake set on both rear wheels. I was pleased with the speed, efficiency and honesty, so I had them do some additional work on the front end and changing the automatic transmission fluid. I was very pleased with the work and thought the price was reasonable. I'm writing this review now because they also recently helped me over the phone. I was having trouble with the left rear brake caliper and couldn't remember if they had changed the rotors on both sides when they worked on it previously. I called and they had the records to tell me exactly what they had done at the time. I mentioned that I was considering doing the work myself, and they were very understanding, agreeing that the price of labor for such work was considerable no matter where I would have the work done, and that they could certainly understand the rationale for trying to do the work myself. I also recently spoke to a neighbor who has gone to them for years, and had nothing but good things to say. I would highly recommend this business.

DR/TL: Darrin was SUPER nice and helpful and knowledgeable. If we have an auto issue in Lincoln I…read morewould definitely take my business there. We were traveling from our home 45 minutes west to Springfield/Branson Missouri area. We stopped in Lincoln for food and noticed a weird sound from the car. We called my brother-in-law who is knowledgeable about cars, told him what was going on and sent him a video. He said "Oof! Get it to a shop!" He said the harmonic balancer needed replaced. I asked him if he had any recommendations on the area but he didn't. We looked up mechanics on the area online and Urgent Care Auto came up and the name was very fitting. We were very close so we headed over. Darrin saw my video and also said it was the harmonic balancer. He was willing to fix it right then given our situation of needing to be in Missouri by 10am the next morning (it was around lunchtime) BUT he could only get the part the next day do to part availability (because of COVID). He did tell us we were looking at about $350 to fix but it might be a little cheaper at our home mechanic. We couldn't even find a rental and didn't have a way for family to bring us our other car so we had no choice but to go back home. He was a little nervous about that but he said some people drive around with this problem and never have an issue (although they shouldn't). He said keep the RPMs down so we took it easy on the way back. We got home and dropped it off to our local mechanic, who also said the same things, and they had it fixed while we were gone. Total fix cost: $350.

DO NOT TRUST!! I took my minicab to them to get the windshield wipers fixed and a timing belt…read moreinstalled. I get that it's an older and oddball vehicle. They decided to tackle the timing belt first, but then kept discovering more parts and more issues. This is recently inspected, newly purchased, well-maintained with full records vehicle. But they had it tore down and no way for me to get it back. So I went along, kept buying more parts.... Long story short. I just paid over $1300 for a basic tune-up, and I bought the parts! They've had the vehicle for 6 weeks!! Best part, they wait until today to tell me the wipers were too difficult and those are still broke. Amazing incompetence or just taking advantage of the situation? DO NOT TRUST these scammers.

Contacted 6 to 6 Auto Service, with whom I've been doing business for eight years now, to ask for…read morehelp with my car. When I described the problem to a staff member, he stated I'd have to go to the dealership, based on what I had described to him over the phone. Without going into great detail, he wouldn't even consider that the problem could be handled by 6 to 6 without having to take it to a dealership. I expected him to offer to have me bring it in so they could at least look at it, but he seemed unwilling to have 6 to 6 even attempt to resolve the issue. I'm so disappointed in the lack of customer service from a shop I'd been relying on for years. I've found a new repair shop, but I'm really sorry to have to end my customer relationship with 6 to 6 Auto Service. Perhaps they can afford to lose customers over the poor customer service provided by one employee who apparently doesn't understand how to accommodate a client.

Tire service was straight forward and easy. Definitely an auto shop you can trust. Will definitely…read morebe coming back

Didn't have work done, but passing through Lincoln on our way to Moab with a trailer full of Jeeps…read moreand we had some valve stem issues. We took care of the problem but were in need of air for high pressure trailer tires. We pulled into Tuffy and the mechanics on duty were very nice and let us fill up the tires right away! Thanks for getting us back on the road quickly!

Norm's always does great work. My air conditioning needed a recharge and Ian diagnosed it…read moreimmediately. Though my appointment was a two days away, Ian managed to squeeze me in a day early and complete the repair to perfection in time for 100° heat. I highly recommend this garage.

I've been a customer at Norm's for several years now. Honest feedback about my vehicle and quality…read morework have been consistent. They go the extra mile with customer service offering pick-ups when your vehicle is done

Chilsons Automotive is the best small shop in town! They're always great about getting my vehicles…read morein in a timely fashion, and things done right. Aron and the guys are the best!

Had an awesome experience with Chilsons, it is a comfortable, easy going atmosphere you could tell…read morethat they are family and not just trying to take money for their own devices I really care about people and their cars. I called and got a wonderful reception and offer to get a diagnosis and if the repairs are done in shop, the diagnostic fee is included in repairs. They were very friendly very communicative, seemed very honest and interested in making sure that you had a great experience. I was able to hang out in the shop office while they looked at my car and tried to figure out what was going on. It was a very nice experience, a lot different than a lot of other mechanics that I've visited in my lifetime. I would definitely recommend you visit their shop or at least give them a call and see what they might be able to help you with. Very happy and will come back again soon.

My day traveling through NE on my way home started off with a bunch of lights on my dashboard! I…read morecrawled to InMotion - they got me in right away without an appointment. I only had one more day of driving 500 miles across the country to get home. Everyone was very professional and most importantly, knew their shit. They didn't overcharge. They overdelivered. You guys saved my butt in a situation which could have been much, much worse. WOW! HIGHLY RECOMMEND!​

We're very grateful for inMotion! Visiting from MN for July 4th, our suburban was having a strange…read moreelectrical problem. Though their shop was crazy busy at the time, they stopped to do a quick diagnostic, found the simple problem and solution, and fixed it to send us on our way back home. They were kind, gracious, competent, efficient, and even had a good sense of humor. If we lived in Lincoln, we'd definitely come back.

Charged for $180 for something I already told them was broken…read more I came in for an oil change and I told them straight up my windshield washer pump was out and needed replaced. I already knew it was out. I wasn't asking them to "diagnose" it like it was some mystery problem. They charged me $57 for the oil change, then turned around and charged me $180 as a "standard service fee" just to tell me the pump was out and needs replaced... which is exactly what I told them when I walked in. When I brought it up to Kevin (service advisor) and asked what that $180 even covered, he said they might check wires and connections but when I asked what they actually did on MY vehicle, he had no idea. How are you a service advisor and you can't explain what was done, but you're still forcing a $180 charge? Kevin was also rude as heck about it. This is exactly why auto shops have the reputation they do because places like this will charge you almost $200 for nothing and act like you're the problem for questioning it.

Purchased a new truck from Don Lawson back in 1989. Excellent service and delivery of the vehicle.read more