Content removed This content may violate our usage policies. It sounds like you want to turn this into something you can post publicly or send as a formal complaint. I can help you make it clearer, more focused, and more effective so it's taken seriously. Here's a revised version that keeps your core message but presents it in a more structured and credible way: I had a deeply uncomfortable experience at H Mart last night while shopping with my family. We came in simply to purchase a popular fruit-shaped ice cream, but almost immediately we felt unwelcome due to repeated staring. What escalated the situation was the behavior of a middle-aged employee wearing a burgundy shirt, who appeared to follow us around the store. This made us feel singled out and unsafe. When I confronted the situation by turning my cart around and moving toward him, he abruptly walked away and avoided further interaction. As a person of color, this experience felt discriminatory and unacceptable. No customer should feel monitored or profiled while simply shopping with their family. Because of this incident, we will not be returning. I also intend to report this experience so it can be properly addressed. I hope management takes this seriously, reviews staff behavior, and ensures that all customers are treated with respect and dignity. If you want, I can also: Tailor this for Google Reviews, Yelp, or a corporate complaint form Make it stronger/more formal (for escalation) Or include specific details like location, time, or receipts to support your claim Let me know how you plan to use it. Tailor for Google reviews. Include Catonsville location Here's a version tailored specifically for a Google Review, with the H Mart Catonsville location included and a tone that's firm but more likely to be taken seriously by both customers and management: I had a very uncomfortable experience at H Mart in Catonsville last night while shopping with my family. We came in to pick up the popular fruit-shaped ice cream, but almost immediately we noticed people staring at us. What made the situation worse was a middle-aged employee wearing a burgundy shirt who appeared to follow us around the store. His behavior made us feel singled out and unwelcome. At one point, I turned my cart around and began moving toward him to address the situation, and he quickly walked away and avoided any interaction. That response only reinforced how uncomfortable and targeted we felt. As a person of color, this experience came across as discriminatory. No one should feel like they are being watched or profiled just for shopping with their family. Because of this, we will not be returning to this location. I hope management takes this seriously, reviews staff behavior, and ensures that all customers are treated with respect. If you want it to hit even harder (or sound more neutral/"corporate"), I can adjust the tone depending on whether your goal is impact, escalation, or just warning other customers. Hit harder. Warning other customers If your goal is to warn other customers and make the impact unmistakable, you can lean more direct and forceful--but it still helps to stay specific and grounded so people take it seriously rather than dismissing it as just anger. Here's a stronger Google Review version: I am a person of color, and my family and I had a disturbing experience at H Mart Catonsville. We came in just to buy the viral fruit-shaped ice cream, but almost immediately we were met with constant staring that made it clear we were not being treated like other customers. The situation escalated when a middle-aged employee in a burgundy shirt began following us around the store. Not assisting--watching us. It was obvious and uncomfortable. When I turned my cart around and approached him, he quickly walked away and hid in the men's restroom instead of addressing the situation. That alone tells you everything. We were made to feel singled out and unwelcome the entire time. As a family simply trying to shop, that is unacceptable. Be aware: if you are a person of color, you may not be treated with the same respect as others at this location. We will not be returning. Management seriously needs to address how customers are being treated in this store. read more

I'm so torn between 3 and 4 stars... it's really a 3.5 star experience if I'm being honest. But, I can round up in this case, and the pros do outweigh the cons in any event. First, the CONS: * It's cramped! Most of the aisles are very narrow, but even the open spaces (produce, seafood) are fairly small. May the odds be ever in your favor if you have to push a shopping cart around here. * Speaking of the seafood section, it is strongly aromatic. They say you shouldn't be able to smell good seafood. Well, I've never heard of anyone getting bad seafood here, but you wouldn't know from the odor. It's strong and not pleasant. * Some items are SUPER expensive. I think a lot of this boils down to import pricing, to be fair. Now, the PROS: * Many other items are super INEXPENSIVE! Sometimes, you can find produce and other pantry items for WAY less than you would at a local supermarket. * They have a lot of items you just can't find anywhere else. Even if you can find them online, you're paying a lot in shipping or finders' fees. * Their staff is fairly helpful and usually friendly. My main experience is usually with the cashiers, but even they tend to be really engaging and pleasant to chat with. * They have a very big selection for being a specialty market! For primarily carrying Korean products, they have a wide variety to choose from. You aren't at their whim for whatever they want to sell to you. I guess if you're okay with a slightly claustrophobic environment and a localized fishy smell, it's all shiny here. Overall, it's a great change of pace from standard grocery shopping, and I love cooking with the unique ingredients I can find here. read more

I love coming here! They always have fresh produce at a decent price. They also have the Japanese udon noodles and tea that I can't find anywhere else. The staff were great and the ambiance friendly and cordial. I was at checkout and an item that I thought was a weekly special was an H Mart member exclusive deal. I went to the service counter and a pleasant lady had me fill out a membership form (to include a card for my wallet and to put on my keyring) and she credited me the difference, allowing me to get the sale price! They have fresh meat and seafood in addition to tons of Asian items. All in all, a great international market to visit to pick up items and to try new ones as well. read more

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I miss my local access to Korean, Vietnamese, and Japanese markets. Nowadays, every month I plan field trips because 50+ miles oneway/round-trip are necessary to keep my pantry supplies on hand. I have to say produce in this area is lacking. Freezing veggies is not for me and foraging is the way. I can smile knowing this HMart has what I need. From lime leaves, tia to, and pak choi, to fresh turmeric, snowpea shoots, and hung cay are just some to name a few that I have not found elsewhere. They sell my preferred brand for bulgogi marinade here. I appreciate the helping hand I received in the parking lot during my last visit. The skies opened out of nowhere a river poured out, and a kind gentleman helped me load my bags. He was quick with all smiles and while I was fine, his assistance was sincere. I hope to check out to EC location soon. read more

I could seriously spend hours in this store. I know from past experience that I can spend a lot of money in h-mart. We were wasting time before meeting up with friends to celebrate my birthday, and I needed Korean rice cakes. We were there maybe a half-hour and we had to leave because we were running out of money. It's a good thing h-mart is about an hour away. It would be too much of a temptation if it were closer. We also bought a bunch of interesting cheese ramen. They have several aisles devoted to ramen. It can be overwhelming if you don't know what you tend to like... I tend to avoid the seafood flavored ones. H-mart is huge and so fun to explore. I'd recommend having an adventure of your own. read more

This was a quintessential h-mart. I've definitely seen larger ones/ones with a food court attached, but this one had all of the items I was looking for, was clean and organized, and had fast service. read more

This H-Mart is my favorite Korean/Asian grocery store in the area. It's not as large as the other H Mart but it has what I need. I come here every few months to stock up on random items or find something for a particular recipe. Aisles are laid out well and most everything I usually need are in stock. I don't interact with staff until check out but they're efficient with scanning and packing everything up. read more

H Mart - Catonsville - Grocery Near Me - Catonsville, Maryland

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It has been years since I went there to shop. The last 2 times I witnessed large mice running in the aisles. They're having a feast. No, I will not shop there even when they have a product I can't buy elsewhere. read more

One of my favorite Korean markets: a lot of fresh fruits and vegetables, meats and fresh seafood! Now I don't have to run to Virginia to shop! After shopping in what seems endless aisles, if you need a break, there's a cute cafe that has many varieties of Korean dishes and sushi too. I wanted a hot bowl of soup to warm me today and I ordered Taro Gookbab which had shredded beef, radish, egg and noodles. It came with a bowl of rice and banchan kimchee and bean sprouts! This hit the spot! Also, the price was very reasonable for what I got. read more

My go to place for kimchi,noodles and fresh veggies.also love the cafe/canteen section.Amazing food and the portion is great.I took myself out for lunch over there and was craving some tofu noodles soup.Ahhhh it was so good.Hmart is always clean and peaceful.I love shopping there.The staff is always ready to help when am looking for something specific and they have some good deals.The canteen prices are affordable and the portion is great. read more

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Holy cow, H Mart has the best produce in eastern Maryland. The variety of vegetables, fruits, and root vegetables is second to none. Additionally, if you're looking for seafood, get it at your local H Mart, and have it cleaned on the spot for you to take home and cook. The meat selection is well prepared, nicely trimmed pieces of beef, chicken, pork, and other staples can be found within the meat department. Also, for those who like bone broth every type of bone from every type of animal is available at reasonable prices. Also, where else can you go and have lunch with finely crafted staples made from fresh produce and meat from H Mart. I also come here for spices, Ramen , other hard-to-find items that I like imported from countries far far away. This is by far my favorite grocery store I have ever been to. read more

Came to this location of H-Mart for the first time. Didn't buy anything on this trip, because I had just purchased some groceries at the Great Wall supermarket earlier. What's Hot - Food court. Not every H-Mart has a food court, so that this location has one is a definite plus. In addition to hot foods, they also have a sushi section and another refrigerated section in the grocery store that has side dishes. From what I could see other customers eating, their food appears pretty good. - Variety. Because this location is larger, that means there is a larger variety of products, including different brands/options of those specific products. - Prices. Their prices appear to be reasonable, especially given the variety of products that are available. Not extravagant. - Cleanliness. Pretty good, especially given the high customer turnover. - Parking lot. There's a decent size parking lot in this plaza. - Amenities in the plaza. There are other restaurants and shops in this plaza, which is helpful. There's a Korean restaurant in the same plaza and there's a Sweet Frog frozen yogurt joint available, as well. Definitely nice to have options. What's Not - Location. Unfortunately, this location is further from me, which is inconvenient. I prefer this location, because there are more amenities and variety compared to other smaller H-Marts closer to me. Final Answer Would definitely like to return to this location again, but because of the inconvenient location, I won't be able to return on a regular basis. read more

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I do prefer the one in Ellicott City but this one is also great and slightly closer to the city. I must be missing my mom because this is the second visit to H Mart this week. The neighborhood is definitely busier so there's more traffic nearby. I think there's more Korean groceries at the other location but certainly you can get anything you want here. I stopped by go grab lunch quickly before going to get my car serviced. There's a small bakery (it's fine - nothing special but does hit nostalgia) and restaurant in here as well but I prefer the pre-packaged foods. The produce here is also superb but the organization of the produce is confusing like it's not linear. Overall, a great H Mart to get your Asian groceries! read more

H Mart - Catonsville - Outside - Grocery Near Me - Catonsville, Maryland

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I like H Mart but this location is just an ok for me. Plenty of parking but over the weekend it gets crazy. I like the exotic produce here, especially their mushrooms. If I'm in the area may stop by but I prefer the Ellicott City location. The EC is larger and they have more of a variety. read more

My son turned me on to this store. I was looking for fresh ingredients for my hibachi dinner. They have a wide variety of exotics fruits and vegetables, as well as a wide selection of spices. It's a fresh fish market in the back of the store and you can get hot prepared foods which looked yummy on the day of my visit. Prices are reasonable as well. read more

H Mart - Catonsville - Grocery Near Me - Catonsville, Maryland

The store had just what I was looking for the viral ice cream that was on TikTok so yes

H mart had two great locations in Catonsville and Ellicott City , Md about 7 miles apart . Today we stopped at the Catonsville store for some Kimchi and veggies ! read more

H Mart - Catonsville - Lots of veggies - Grocery Near Me - Catonsville, Maryland

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Where have I been and how have I missed H-Mart this whole time?! I've driven by an H-Mart tons of times. My supervisor brought in some Mochi and relayed he got them at H-Mart. So....... on my quest to get the goods I visited my closest store. The best part about the trip (aside from finding SEVERAL versions of Mochi), was the in-store sushi & other freshly made foods! Yes, they have a restaurant(s) in the store! We were hungry and opted on having fresh sushi rolls made for us while we shopped. AND.......... it's cheaper than your average sushi shop! Amazing. Wait...... they also have my coffee! I order Cafe du Monde coffee from Amazon. Now I have a physical location I can find it for less than I pay on Amazon (unheard of I know). You can find almost ANY kind of protein you want in this store. Rabbit, every fish you can think of, gazillion versions of dumplings, and sauces galore. Check it out! read more

H Mart - Catonsville - Grocery Near Me - Catonsville, Maryland

We were in Maryland last week and decided to check out the H Mart here for some Korean food. This location is smaller than in northern VA or in CA so they don't have a foodcourt which is rather disappointing but they have a kitchen where they sell some food. Not the greatest selection but the prices are very reasonable. I also bought some frozen stuff that were on sale and those would last me a few months before I need to buy them again so I'm pretty happy. read more

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Definitely will return here. Such a great variety of food to choose from. The store seemed very clean and the produce was very very fresh. I also purchased fresh steak fish, live crabs and salmon steaks. All extremely reasonably priced and fresh. Great service from the cashiers. The market has international as well as American food options. They have a discount card. They also have a restaurant that sells Asian Cuisine on the inside and you can carry out or eat since there are tables right there. The store offers easy parking, carts are free and I plan to visit here every few weeks for the produce and fresh seafood. read more

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Omg this place is amazing! I didn't get a pic of the fruit section, but they have everything! I got prickly pears, an Asian pear, yellow dragon fruit and a golden pineapple. This is the best place to go to for fresh fruit! Everything was so sweet. Their icecream sections are incredible. So many fun things! My daughter and I had so much fun exploring all the aisles. Wish I had more time. Things are a little pricey, so just pick a few things to try at a time We will definitely be back. The meat and seafood sections were also filled with fresh options. read more

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Good place to shop for Asian foods - decent prices and well organized store. Solid collection of things to choose from

Wow! If you want some fresh veggies of every possible variety, this is the place!! Yucca!? Check! Seven kinds of mushrooms?! Score! Bok choy!? Yes! And the list goes on and on!! Plus, every oriental sauce and seasoning ever created!? And fresh fish cleaned as you like on the spot!?!? I might move to Maryland just so we can shop here... Life is good! read more

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HMart is one of my favorite local grocery stores. It is also the closest grocery store to our home. They have a great selection of fresh fruits and vegetables at reasonable prices. The prices for fruits and vegetables are usually lower than in other grocery stores in the area. You can also find way more choices in the fruits and vegetables here. They also have a huge selection of everything to make your favorite Korean and Asian foods at home. They have a wonderful sushi counter. Bakery counter. Fresh caught fish and seafood. This store is a great resource for our local community. The people working here are usually very friendly and obviously hard working. It is however a very busy store. The aisles are close and as this place gets very busy and can be a bit crowded. There are always people stocking the aisles and cleaning up. They have bathrooms which are kept clean. There is a parking lot with a lot of parking spaces available. Just as an FYI there used to be a Asian cosmetic counter inside of the Catonsville H Mart but as of my most recent visit the cosmetic counter is gone and they are now using that space for more groceries. This store is a wonderful grocery store and a great place to shop. They have regular specials and sales so be on the look out for bargains. I highly recommend shopping at HMart in Catonsville, Maryland. read more

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I love the diverse selection of ethnic foods. I don't like the outside atmosphere around the store. Need more outside cameras from the store. read more

I was in Catonsville to eat at The Hub, and I was close to H Mart and decided to stop by! The store was amazing. Need fish? They have what seems like a thousand kinds. Need great, varied, and even hard-to-find produce? They have it. Need any pantry item that could be useful in cooking Asian cuisines at home? They've got it. Need cooking tools? There's an aisle for that. It's a great store. If you like to cook or eat, check it out. I am so excited to have moved to a city with H Mart! I will definitely be back. read more

The Hispanic women are very rude to Afro-Americans and anyone with darker skin color. Every time I go to get my fresh meats I noticed with myself and others this is unacceptable experience to have. Cashiers and the women who's stocking the shelves. read more

Bad product. The tofu packet expiration date marked 4/13/25 but the tofu has black mold inside when opened. I called to let them know but nobody answered the phone read more

H Mart - Catonsville - Bad Tofu - Grocery Near Me - Catonsville, Maryland

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Unlike the Hmart I am used to in my area, this Hmart was a disappointment due to products unavailability and quality of merchandise. Many of the produce I went there to purchase were unavailable -- Thai basil leaves, kefir lime leaves, galangal, to name a few. The napa cabbage was overpriced for what it was. $1.29/lb. Really? That's actually more than what I pay for a pound of chicken at Lidl. I had no idea until I looked at the receipt and realized I paid nearly $10 just for cabbage. Lastly, many of the produce were wilted and not something I'd pay money for. Like chives and scallions. Just overall, a very disappointing experience. read more

This place is great. A terrific Asian store with everything. Great great produce too and giant bags of rice. The kimchi section is wow...plus prepared Korean pancakes. Yum. Hard to get someone to help on the floor. You need to know what you are doing snd explore. Wade in!!!! read more

Love H Mart! I get all all of my fresh produce from this place. I also get my seafood from here. I recently went pescatarian and I had a taste for fried chicken. I found a recipe for fried oyster mushrooms. I went to the Asian market and there they were. I love this place. read more

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This place is amazing. Quality produce, meats and seafood. Additionally they carry other items. Think mega supermarket. Prices are great and items are always in stock. It makes the trek there from my neighbor worth it. I wish they had a few more centralized location to Baltimore. read more

Let's talk about the food counter in HMart.. Top tier.. let me say it again.. Top TIER.. Freshness of the food.. customer service.. the selections.. CHEFS KISS.. Today, I ordered a no#51 for my fiancé (Kimchi & Beef) w/some shrimp tempura. I typically have no complaints..today I was a bit bummed..they didn't have anything I needed, and thts ok because they are still an amazing market.. Service is always great..store is kept clean and they typically are stocked well.. Gonna try back the weekend.. read more

Horrible customer service on all levels!!! I would put a negative start if I could. The people working at this location do not care for Non-Korean customers. And they show you how unwelcome you are. read more

My family and I came to this hmart earlier in the day to grab Filipino vinegar and soy sauce. When the POS, Roshely L., rung us up, it was not the price we saw so we asked them to check, and they corrected it to the price we saw on the shelf. Around 9:45 PM, we came back to grab red bean ice cream, and when it was rung up, again, it was not the price we saw, so we asked them to check. While I checked with another employee, the cashier, Roshely L., spoke to another coworker in Spanish, which my family happens to also speak. She told the other coworker to help her with the long line and called us "very cheap." My brother heard her and told her, in Spanish, that he understood what she said, and she did not apologize. This was an unpleasant experience. I hope they at least train their employees not to gossip in front of the customers' faces about them. Even in a different language. read more

Exceptionally friendly and professional staff throughout the store! Staff members were very very helpful! I tried the dumplings at the food court area any they were delicious slightly crispy, super juicy and bursting with flavor !! Number 21 rice cake dish was cooked perfectly & just enough spice read more

H Mart - Catonsville - Enjoying the freshly prepared meal - Grocery Near Me - Catonsville, Maryland

This place has a really good prepared food section. I adore the mochi and buns that they have available. Also the produce, meat and seafood departments have pretty decent selections and usually good prices. It's rare that I don't find the items that I'm looking for. read more

Doesn't look like much when u walk past but I was literally dying of hunger so I popped in. when I came out loaded

I like HMart in general. Produce is usually super fresh . I am rather under impressed with the seafood area though. And most of all, the parking at this shopping center is undersized so it can be difficult to find a space near the grocery. read more

If the other H-Mart is 5 stars. This one is 4 stars. Less organized. Less clean. I'd come here for sure, since there's a food court next door. Also a BOA in the same plaza. read more

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