I've been a loyal customer here for over five years, so it's really disappointing to feel like I'm not recognized or valued. I used to stop by frequently--2 to 3 times a week because it was on the way to my salon. Today was my last visit. I stopped in quickly before heading to work and asked about my stylist discount, only to be told I needed to show my cosmetology license. While I understand policies, it was frustrating because I've shown my license before and have had this same interaction multiple times. Each time I visit, I'm treated like a complete stranger, despite my consistent support over the years. At this point, I'd rather take my business somewhere I feel appreciated and respected. I won't be returning, and you won't have to worry about me coming back. read more

I'm new to LA and have been to different beauty supply stores but the selections are not what I expected. I came here and my first experience was awkward but I still went back. The next time it was worst. Again, I come here because of their selection. Today was my last time going. I felt harassed while trying on wigs. Apparently they felt that I was taking too long. However, due to their strict no return or exchange policy which I've had a bad experience with in the past, I felt it was necessary to make sure that I was satisfied what I was purchasing. I spent max 10 minutes trying on wigs and they came to me twice and when I decided to walk out was when the lady told me to stop running my fingers through the hair while I was admiring the texture! I handed her the wig and said "I knew better than to come back here!" They don't deserve my business! I took a picture of the tag and trust me, I will get what I want elsewhere! We need more black owned stores for them to compete with. Maybe then, they will see how important we are as consumers! read more

I will never give this place my money again. It's like they have no respect and consideration for their customers. I've read other negative comments but always ignored them because I run in & out & have never really interacted with the employees and therefore have always had positive experiences until today. But thanks to their mess up today, I googled another beauty supply store just 5 minutes away - it's a bigger store and they have a wider variety anyway, so I was pleased. Everyone go check out Sterling Park Beauty Supply! The lady was so helpful and even sprayed my hands and phone with antibacterial read more

I NOW HATE THIS UNFORTUNATELY UNAPOLOGETICALLY RACIST "business". For the last five years I have been very loyal to this place. I enjoy walking up and down every aisle. I read the ingredients, etc. I don't always know what I want, besides the hair. I like to see what they have, I get all kinds of products, always spending more than I planned Long story stort, the last time I was there I was accused of stealing. The Asian woman was already following me around blatantly. I was so uncomfortable I was shopping with my arms folded. Not easy to read product info and ingredients with folded arms After looking at some lipstick, I decided to pay and leave. Not only was she staring at me THE ENTIRE TIME, the face that accompanied it was so full of contempt and determination to catch me stealing shampoos and hair grease She had a coworker check to make sure I put something I wasn't getting back, I guess there was an empty hole in the box of cheap lipsticks. She was yelling and making a HUGE SCENE. To the point everyone in the store was off there looking for a "missing lipstick" That little hole or whatever was not my doing or problem. I finish my purchase and walked out. I immediately walked back in and told her I wanted my money back and she wouldn't give it to me One of my nastiest experiences EVER LEAVE THE NEIGHBORHOOD, IF YOU DONT RESPECT US SHAME ON YOU ALL read more

I am sitting in my hotel room looking like a small head-bald head. I went to this beauty supply after washing and molding my hair because it was the only store open past 7:30 pm in the area. Pros: a decent variety of hair and other products. Cons: I paid for 3 items and left with 2 which has left me looking a mess with the need to wait another 10 hours to start my hair. I will not return...and you shouldn't neither. read more

Despite the parking situation, I had a pleasant experience. I was in and out in less than 10 minutes. Pros: They stay open until 8pm on Friday Staff was helpful and friendly Prices are reasonable They accept both credit and debit cards (no fee) Con: Parking sucks a***!! The neighborhood is kinda sketchy read more

!!!!WARNING LONG POST!!!!! You know... One thing I cannot stand is how folks set up shop in primarily Black communities- yet act like they have no home training when it comes to customer-service or respect for those same people you target your items and sales to! I see they call themselves something else on Yelp, but the name on the building says Hair & Wigs Beauty Supply... Either way, I normally come here to pick up my usual 1 or 2 wigs and carry on. Usually it's no issue the ladies who usually work here are generally 'ok' in the service department, but when I tell you they have permanently lost my black dollars- I mean it. I drove all the way from Hawthorne to this place because it WAS the only beauty supply I knew I could count on to have a huge variety and worst case scenario at least have a fall back regular style. Now let me start by saying one- I am a licensed stylist. In practice or not-trust that I know what does and does not look good on me when it comes to colors- cut- and style. However, in this business and line of work- you need to tread lightly on how you go about "recommending" things to people you do not know. The majority of these folks (the korean ones anyway) completely LACK tact in the 'how-to-say-that-with-respect' department and think you're till going to do business with them? Hell-to-the-NO!!! I went in here to pick up a wig and they already were acting like they didn't want to be bothered with servicing the only customer in the store- So I had her put my 'usual' at the front- in case I couldn't pick one of the others. I picked about 3 different styles and couldn't pick which one I liked best or the color I wanted. I tried a wig on that as soon as I put it on I thought to myself 'no-ma'am' and went to take it off. And like clockwork- this lady goes in to comment- I don't like that. The color not for you (not it's) but it too short for you too- you need longer." So I made it a point to tell her- 'I have a license, I know what works for me- thank you.. it's not about the "color" right now- it's about the style and cut of the hair- thanks.' So I'm already starting to get irritated... Now, I never go too far off from my natural color, but I also wanted to try something a bit different. So as I am trying on a "full" wig (meaning none of my hair will show) in a 4/30 which is a lighter brown with golden tones- this chick want to say, 'I like the other one on you-the color look better, not this color.' Now the 'crazy' in me wanted to snap off, but I just said 'Look- I know what works for me and I do what works for me- THANKS." So she walks away and huffs like I don't know what the hell I'm talking about. Which was rude as hell, and truth be told- I never asked for your opinion on NONE of the mentioned items in the first damn place. So your disagreement is a non-muthafucking factor. At that point I changed my mind about spending my hard earned cash at this supply... walked straight to the front and told the mid-aged lady who works there in regard to the older one. "I don't want anything- you can put those back and here is a tip for your business, you do not tell people what they should and should not do with THEIR hair and THEIR MONEY. She is rude as hell and I will never spend money here again." Didn't pay the 1$ for the wig cap I used and walked the hell off. Which was justified. As much money as I have spent in this store you should already know I am going to buy something- I didn't come in here to waste your time or kill some of mines by playing with the damn wigs. However, I do not pay for RUDE personal opinions or bad service. Often times most Blacks put up with these folks because it's close and/or we just need the supplies for that one day not to come back ever again or that often- however, I used to come here almost every 2 or 3 weeks. Black folks need to open up our own beauty supplys and pull the power from those who act like they don't need or want our business. I promise you- it ain't that many non-Blacks coming in here to buy products, make-up, weaving hair, wigs, and/or extensions that are keeping your doors open; It's primarily Blacks keeping your business alive. And that is why I say they need to take back that power and open up their own supply stores so that 1- they'll either up the game on their customer service or 2- get the fuck out of dodge. Either way they get the big middle finger and no more of my money. There way too many beauty supplies in the city of Los Angeles to be RUDE to regular customers and expect their business. End result: I promptly took my dollars to a known appreciative beauty supply and that's where they will be from here on out- They can and will be spent anywhere but HERE- PLUS your parking sucks ass. read more

I am from NY so I know good hair supply stores for black women and this is the best one yet! I searched everywhere for box braids at some other popular stores and they didn't have simple medium sized! I came here and was helped by an amazing employee who was sooo helpful. Found what I needed immediately. Wish I asked for her name!!! I left in 10 mins with exactly what I needed and more. Yes, the parking lot sucks but who cares? Park on the street! This is LA and it's not like they designed the parking lot. Geez! The owners were soo nice too! This will be my place to go. read more

I just left the store with the perfect wig thanks to the Asian guy who works here. The store is small compared to others in LA but it's clean, no one followed me around and they left me alone to try on wigs in peace. I live in Ktown but I'd certainly comeback by here next time I need some quick hair. read more

This is a major hike from my neighborhood (Los Feliz) but since I seem to be the only black person in my neighborhood, the chances of finding the hair products I want are next to null. The women here were nice, respectful and knowledgeable - the Asian owner and the young black women who work here engaged me and offered advice without being overbearing. And when I was going to buy a more expensive item, they showed me something comparable for less! I was shocked, but appreciative. The owner asked where I live. When I told here she said it's a shame I have to drive so far but she's happy to have me as a customer. Although the neighborhood is really sketchy, I'll shop here when I need specific things I can't find closer to home. read more

The people working there are nice. The store is well stocked and clean. And the prices are reasonable. This is my new favorite beauty supply. read more

This is a long over due review, but I wanted to take some time out to mention a star employee at HS Beauty Supply. I travel ALL the way from Hollywood to get my beauty supplies from this store. They always have what I am looking for stocked and they don't harass you while trying to shop and read product labels. Not to mention, Tianna the floor sales associate, is always friendly and very knowledgeable about the products and the latest hairstyles and techniques trending. Her suggestions are invaluable. All the employees at the store are great and helpful but Tianna really has gone above and beyond in her role as a floor sales associate. If anyone needs help finding a product or trying to achieve a certain hairstyle, ask for Tianna because she has all the answers!! read more

Unprofessional never open on time. They will have you late for what you need to do. They do have a good braiding hair selection. The workers are very helpful but don't come on Sunday's because they are off so u have to deal with the owners who don't know nothing read more

i LIKE THE HAIR IT GOOD QUALITY FOR A GOOD PRICE .And great customer service this will be my permit hair store as long as i live in la