First time at this location, food was great and service was awesome and fast. We have no complaints. Will definitely be back

rly yummy caesar salad, burger, tempura style green beans clean inside for the most part kiosk to order + drive thru sick ass restaurant, would come again read more

Food is good, customer service is alright. They handed us a dirty box through drive thru. I went inside and the drive thru girl had major attitude when I was trying to get a replacement box and a bag while I was at it since I went through the drive through for a reason. Then the back chef said "have a nice day" honestly, he should've saved it. I was already having a nice day until they handed me a dirty box that got my sister's car dirty. I did tell them I'm a "yelper" so here I am. This was Saturday Morning. 6/14/2026 around 11am/12pm... did not have time for pictures of this nonsense since we did need to meet some friends somewhere and we were running late. I was able to do my whole simple makeup routine waiting in the drive through. read more

Well I guess what can you expect on an excellent service when its an hour to closing time! Reading all the reviews that had a common or most comments on bad service and messing up orders ! Our visit here was kinda a mediocre experience! Grandkids wanted burger here so we decided to come to this location. Ordered from the kiosk and grandkids wanted their own customized burger. A dining seating area that accommodated 7 people was at the corner of the restaurant. Table was sticky like not wiped down after the last customers' use! The Family Charbox orders finally came but with 2 burger orders messed up. One Customized Hamburger without tomato had tomato; With bacon came without!!! Another customized hamburger was ordered with avocado, bacon and pickles which were missing as well! Had to go the counter to ask for all the missing items, no apologies but gave the 4 pcs of bacon strips, a small containers of guacamole and pickles. One staff had an unfriendly attitude like very unwelcoming which was very obvious to my granddaughter who observed her. I ordered the Portabella Char and mushrooms were cold looks like didn't get warm enough to be served! read more

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Went today to grab burger and fries side of fried green beans fresh and taste very good. I'll be back. read more

Habit Burger & Grill - Fresh tasty food, great burger - Salad Near Me - Rialto, California

Food was fast orderly well cooked delicious great experience would highly recommend and would definitely come again to this location

The manager literally turned her back to me mid conversation... it wasn't busy and I didn't warrant that type of interaction. Rude!

Great customer service, and clean restrooms, and the establishment was very well kept

This location remain to be the rudest and worst Habit location. Employees are rude, refuse to even allow the simplest of tasks. This location needs a new franchise owner. I cannot believe they get away with such poor treatment of customers. Pathetic. read more

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Came in for late dinner (7 people).No warmth welcome. So so, no hi no hello no welcome. Service not good.,Ambience feels uncomfortable and feels like a bother than a customer. Food was ok but seems like meat has been cooked a while (cold and on dry side) Also missing bacon and avocado with a couple of orders. Not sure if we want to visit this habit again. Felt like they just want us out of there so they can close. Had better experience with their other branches before. read more

Habit Burger & Grill - Cold meat and mushroom in this burger. - Salad Near Me - Rialto, California

Amazing service and the food was excellent. Best nice atmosphere and the workers attitude was great

The food & service was great! We were greeted once we enter the restaurant! We got our food fast & quick! Burgers cooked to perfection! The staff were very friendly! Bbq bacon char 10/10. read more

Was hungry after a day off college move out for daughter. This popped up on the way out. Walked in and ordered quickly. Food came out fast. My grilled chicken sandwich was DELICIOUS! read more

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Today I went to The Habit in Rialto on Renaissance tonight on way home. The Drive thru hours are until 11pm. I ordered 3 kids meals at 10pm, waited about 10 minutes in line. I live 5 minutes from this Habit and the hamburgers were cold and the fries were not only cold but hard!! I am so disappointed and the kids were sad. We warmed up the burgers but can't do much for the fries. I spent 27.00 for cold food. read more

The food was just ok. The avocado had a weird taste like over ripe. The cashier lady was really rude I asked her what was on the burger we ordered so she told me. My elderly mom age 74 didn't hear me ask her that question so she asked her the same thing and the cashier rolled her eyes and laughed about it. They also had the music way too loud. I won't be going back to this location. read more

Great customer service and amazing food$ i love it hear its super awesome free icecream

Paid $15+ for a charburger w/ cheese meal and they still charge 65 cents for 1 ranch dressing. Why. The employees at the window (one being a supervisor too) were rude about it. Fine I'll pay for a ranch but don't give me attitude. read more

mom chose to come here for mother's day , that should say enough lol super clean as well , 10/10 !!

I enjoy Habit, especially the green beans. It's always my preference to get lettuce wrapped, but it seems like they use a whole head of lettuce to wrap my burger. I usually add extra toppings to balance out the lettuce, but nope....that just makes them give me even more lettuce. Needless to say, I still enjoy my Salad Burgers. read more

Habit Burger & Grill - Lettuce wrapped Charburger - Salad Near Me - Rialto, California

The lady with red hair and tan windbreaker jacket was noticeably high. She reeked of marijuana and her eyes were so red and low i barely noticed they were open. She was so rude taking our order and then left to go gossip with her coworkers. The store was such a mess I can't understand how they had time to talk when almost all the tables needed to be cleaned. The drink area was so dirty and sticky. There was no chiles in the bowls. There was trash and fries on the floor. A man had to ask them to wipe down a table for him and his family and they finally started working instead of talking. The girl wiping the tables still carried all her gossip on the headset while wiping down the lobby. Overall I usually have an amazing experience here but this manager is too high to lead a team. Anytime I see her here it's always a bad visit because of her attitude. read more

I ordered a steak sandwich and some onion rings and the bread on the sandwich was completely wet. Like bread, floating in dish water. It cost me $22 so I just wanted to call and you know say the bread was wet and gross. & I couldn't consume it and she told me to contact them online and maybe get a refund or another sandwich in the future, but when I try to contact them online, or fill out the little complaint form that they have it didn't work it just kept saying I'm entering an invalid time a time I read from the receipt. It just makes me mad when you spend $22 on a sandwich because you haven't eaten all day and the bread is soaking wet. Wet bread grosses me out. read more

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They forgot to add bacon and that was paid for and not cheap I paid for bacon on two hamburgers meals no bacon. When getting food via-drive thru check your food. read more

Ordered their family box. Burgers were good. They were a bit cheap with their sides. Normally when I order sides with combos, the sides are more than a handful. I didn't take a pic of box. Still happy with food read more

Habit Burger & Grill - Charbox - Salad Near Me - Rialto, California

They closed the lobby like 2 hours before closing then it took 45mins to get my food , they needa get better workers lazy ahh people

Vegan burger is okay. They have done better in the past. Not too much to say fast food read more

Habit Burger & Grill - When free, char burgers for a year - Salad Near Me - Rialto, California

The worst salad! This salad was prepared with old romaine lettuce and stale croutons. How do you create food to be This bad. With food being so expensive, how do you expect people to pay for horribly prepared food. Maybe it's this franchise. I hope so because I won't waste money like this ever again. read more

Habit Burger & Grill - Grilled chicken salad super food salad - Salad Near Me - Rialto, California

Drive in was super fast and easy ... these burger could be expensive tho. I got the chicken and burger and let me tell you it was soooo good' my daughter is the one who brings me here read more

Great customer service ! Really enjoyed the enthusiastic employee at the register named Johnny , highly recommend this place ! Food is always fresh !! read more

I pulled up before 11 and the guy tells me they are closed. He tells me they close at 11 when sign obviously shows 12am on a Friday. Guy proceeds to tell me that its been like that for a year. Why would you leave signs up with false hours if you incorporated new hours a "year" ago. Unprofessional and rude read more

Habit Burger & Grill - Wrong hours - Salad Near Me - Rialto, California

Manager tried telling me I couldn't dine in at 9pm when store hours say 10pm. Please update your hours everywhere if they even are updated. Mobile app, habit website, and even habit customer service when called confirmed 10pm dine-in 11pm drive thru read more

The burgers are great (My favorite is the Bacon cheese burger) Either driving through or eating in the servers were nice. When we eat in the place is always clean The bathrooms are clean also . This always establishment always serves great char broiled burgers and chicken. read more

Our first time eating Habit Burger . Tried to order on the webpage didn't work and also downloaded their app and still didn't let us placed our order . So we called in and spoke to a friendly young lady over the phone . She repeated my orders again to confirm The service were fast and our food still hot . Our sweet potato fries were soggy limp , the onions rings were crispy but gosh it's so salty . Oreo shakes were thick and delicious according to my little girl. I had the Santa Barbara burger on sourdough bread , paid extra for bacon . I actually liked the Smokey flavors of the meat. Hubby and my Children had the char burger , they also expressed how they liked the grilled Smokey flavors as well . They mentioned it's better then In and Out Burger. Besides the salty onion rings we were pleased with our meal . read more

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Sat in drive thru for over 20 min, when I got my food my fries were cold. I asked for refund and they said they don't do refunds. I asked where was the sign that stated that, and they couldn't shoe it to me. Manger Lexi, asked if I want my fries remade. I asked her what are my options and she said remake fries or store credit. I asked for store credit. She then hands me the food, again I ask for store credit. She tells me that they remade my fries and that I have to come back to that store and ask for her to get my store credit. Worst Customer Service I have ever experienced! read more

Love the Mahi Mahi Ahi tuna burger!! yesss good way to get those fish oils lol God bless!!!

"I had a distressing experience at the [Renaissance marketplace ] Habit Burger yesterday evening, around [9:15 ]. Coming off a challenging shift at Starbucks, I was looking forward to a simple hamburger. - The initial cashier responded to my order with mockery, making audible comments to coworkers and repeatedly turning her headset on/off while laughing. - When I clarified my order (a double cheddar meal), she mocked my accent. Asked about cheese options, I requested to see them, and her response was dismissive, followed by more laughter with staff. - She then spoke negatively about me in Spanish to colleagues, thinking I wouldn't understand, and passed my transaction off rudely to another staff member (pink hair) who was also really rude - The gray-shirted staff member (possibly a supervisor, due to her actions and demeanor) approached the window, and when confronted about speaking Spanish about me (since I understood), her "apology" was curt and lacked sincerity, essentially saying 'sorry' with an attitude and pushing for payment. - Feeling belittled and bullied, especially after a tough day serving customers myself, I declined to pay and left. I'm planning to speak with the store manager tomorrow and may escalate to corporate due to the unprofessional and discriminatory treatment. read more

So...I've been to a handful of Habits, even the original Santa Barbara location. Tonight, though, I regretted spending $30 for a horrible meal and unfriendly service. Well, not completely unfriendly, but certainly not friendly. I usually get the sandwiches or burgers, but tonight we ordered a chicken nugget meal and 2 kids' chicken nugget meals. The nuggets were SO dry, and the Oreo shakes tasted/smelled a bit like metal--like the hot blender blades that mixed the shakes. Even worse, the fries were pretty sub par too. The only thing that was great was the limeade...really good. I'll probably never visit this location again, which is unfortunate because it's conveniently located. read more

Habit Burger & Grill - This is NOT an acceptable order of fries, even for a kid's meal. - Salad Near Me - Rialto, California

Located in the Renaissance Plaza. This was the first time here and my son was craving a burger. Ordered the # 1 burger with no pickles. I didn't get the chance to get a picture only until he was halfway finished! LOL He says it tasted pretty good and wouldn't mind ordering here again. The employee was friendly and smiled with his service. read more

Habit Burger & Grill - Salad Near Me - Rialto, California

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Today the staff came to work prepared amazing team. At 10:54 the store was clean and the drinks were all prepared and the kitchen staff and front staff worked so well today. I have been to the habit in other cities and it's a complete mess. Thanks Rialto Habit amazing service amazing food. Kels and the entire staff today performed to outshine any other habit I have been too. read more

Habit Burger & Grill - Salad Near Me - Rialto, California

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Food was good. The 2 fries were more than plenty. As for service, my burger was missing the ketchup (not a big deal) and didn't receive the kid meal's drink. read more

Habit Burger & Grill - Missing drink but received everything else - Salad Near Me - Rialto, California

First timers in this joint . I was welcomed by Kenny and he recommended #2 double char burger . Milk shake and a salad . Overall I was really impressed by the customer service that was offered as I would be a returning customer . Food was great . 11/10 read more