Love eating at this location. Natalie was very helpful and gives exceptional customer service every time I go! Love to see it!

I don't usually leave reviews , but I went into the habit earlier this week and a employee I believe named Natalie was so incredible. She was so helpful when serving us and she honestly made my day so much better! 10/10 service read more

I just had an amazing conversation with the employee who took my order, her name was Natalie and she was very helpful at explaining my options for my order, and my food came out fresh!!! read more

This review is primarily for the service! I never just leave a review for service at a fast food place, but I have to say the all women team at the habit today was very on point. 9/16/26 lunchtime The person at the cashier was incredibly efficient, organized and hospitable. Nothing looked rushed, she communicated with the kitchen what was coming, setbags up to get ready for orders and had time for the customers coming in and out... all with a great smile and personality. Wished I had gotten her name. Great job! read more

Heard about the Korean Fried Chicken Bites...came in to give it a try.... At about $7.00 for about six chicken pieces...it has a ginger taste and a little sweet with both black and white sesames on top.... This is not a good buy. I had their Santa Barbara Char for about $9.00. This is ok especially we have a choice of regular fries, sweet potato fries or salad. I enjoy my meal here because of their drinks. The dragon fruit lemonade is very good if you use water and ice to lower the sugar content of the drink. All in all, the meal was enjoyable. Ray out. read more

Habit Burger & Grill - Santa Barbara Char Meal, Korean Fried Chicken Bites - Burgers Near Me - Rowland Heights, California

Fantastic! This was my first time eating here and I wonder why?! My sandwich was delicious fresh ingredients the bread was seasoned and soft The wrap was so good! Fries perfect! I'll definitely eat here more often for sure! Service was fast and friendly read more

Habit Burger & Grill - Burgers Near Me - Rowland Heights, California

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Lately I've been craving onion rings and shakes so I've turned to the Habit Burger for those items that I enjoy. I've been getting their cookies and cream shakes without whip cream. Then I'd also add an onion rings to the order as well as a char burger with grilled onions to complete my order. I recently downloaded the app to place my order in advance so when I come in I don't have to wait to pickup my order to go. I've tried many places for their onion rings and so far I enjoy Habit burger and it's close by. read more

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First time visiting Habit Burger in Rowland and my first impression was of how clean the restaurant was. There were 4 staff on deck, all ready and happy to serve their customers. Each combo with drinks and fries came out to about $18.99. They messed up on my burger (I asked for it plain, it came out with everything in it), but they were quick to fix the issue by making me a new burger. Overall a nice lunch experience. read more

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$10 meal is a great bargain and it actually tastes delicious! I love it! McDonalds and other fast food restaurants should take notes from Habit! I love the dine in experience! Great customer service and comfortable bench seats too! Fast service when you order ahead on their APP! read more

Habit Burger & Grill - Complete Menu - Burgers Near Me - Rowland Heights, California

Ordered to-go through the app and placed the time for 5:40pm and the food was ready and packed by exactly 5:40pm! I ordered all three meal deals, $6, $8, and $10. They were all good. Fries got soggy after a 20min drive, but the fried green beans and chicken were still crunchy. The $8 meal deal of chicken club sandwich would be my favorite. read more

Habit Burger & Grill - $10 meal deal, $8, and $6 (top, right, bottom respectively.) - Burgers Near Me - Rowland Heights, California

At approximately 12:50 PM on July 29, the female employee working at the counter displayed an incredibly unprofessional attitude. My 11-year-old child approached her to confirm an order, yet she deliberately ignored him as if he didn't exist. It was not a misunderstanding--she simply chose not to acknowledge him. The way employees treat children says a great deal about their character and about the standards of the business they represent. Every customer deserves basic courtesy and respect, regardless of age. This experience was deeply disappointing, and because of it, we will not be returning. read more

Not just lousy service, but you drive all the way to the restaurant to pick up the order that you paid for over the phone and they tell you they have no record of your order. At the restaurant play back the recording you made of the order and they tell you that they're very sorry. Can you call Abbott again to hopefully confirm your order and they tell you that they have no order for you. You mentioned the call was recorded, they've charged your debit card and they tell you, we are very sorry, God bless you and have a nice day. Let me know if you'd like to hear the recording. I've got it all on tape. read more

1 STAR Extremely disappointing customer service. This happened around 8:30 PM, and based on my experience, it honestly felt like we were being ignored on purpose. We came in to pick up a family order that was over $100 and had 20+ items. The woman at the front wearing a black shirt, who appeared to possibly be a shift leader, saw us standing there waiting and did not acknowledge us or even say hello. We were clearly waiting for someone to help us, yet she looked at us and ignored us. Then a family came in AFTER us, and she immediately greeted them, went over to help them, and took their order while we were still standing there waiting. We had to awkwardly stand around until another employee finally helped us. The girl in the gray shirt was the only one who actually acknowledged us and helped us with our large order. Since there were over 20 items, she needed assistance and repeatedly asked the woman in the black shirt for help. Instead of helping her, the woman continued to ignore her and provided no help with the large order whatsoever. What makes this worse is that it wasn't just us who were being ignored -- she was also ignoring her own coworker while she was asking for assistance. If you come here, just be aware that based on my experience, you may be ignored depending on who is working. The girl in the gray shirt deserves credit because she was polite and actually tried to help, but the customer service from the woman in the black shirt was unacceptable. I would not come back based on this experience. read more

So slow and no good! The female server at the front desk ignored me completely; her attitude was extremely arrogant and rude! When I finally asked her what my meal was for, she said it wasn't ready yet. While everyone else was getting their food, I waited for 20 minutes. read more

Habit Burger & Grill - 不知道 - Burgers Near Me - Rowland Heights, California

I tried dining at the Habit, but that $12.59 sandwich was a joke The so called "Sirloin Steak" was thinner than a quarter inch. Give me a break! read more

One of recent fast food burgers I enjoy, and I've come here a couple times now, quite impressed with the new menus they added. I got bacon BBQ burger, which is great. Crispy bacon, smoky meat, char bun, sweet bbq sauce. Their Oreo shake is thick and creamy. The half and half fires (regular potato and onion rings) are great! I guess next time I'll get portobello char burger (mushroom in addition a layer of steak). read more

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Avoid eating lunch here. They are very busy and grossly understaffed. The one girl that they had taking orders and serving meals was overwhelmed. I waited a very long time for my lunch. I ordered a Veggie burger with grilled onions and fries. There were no grilled onions and the veggie patty was way overcooked and dry. The bun was way over toasted and crunchy. The fries were cold and soggy. This was the worst lunch experience that I have had in a long time. I used to be a Habit regular, but this lunch cured me of that habit. read more

Came here a week ago to claim my birthday char burger. It's a good fast food place to get different types of delicious burgers and sandwiches. The Santa Barbara was pretty good along with the free birthday charburger. One order of the SB was pretty filling enough. Honestly, I don't find the taste to be as unique from a lot of other places, but it's still pretty good if you're around the area. Service was quick, but it wasn't busy to begin with. They keep the place as clean as it should be! read more

Habit Burger & Grill - Santa Barbra and birthday char burger - Burgers Near Me - Rowland Heights, California

Great food and great customer service by Maria. The restaurant was clean and the staff was professional read more

This is my favorite place to have dinner, the food and the service is amazing. Maria was very helpful, she seems like in a big rush and still smiling and making sure our order is right and delicious ( thanks to the cooks too) read more

The customer service here is unmatched not just for fast food but just food service in general. The manager Hudson is extremely kind and I do feel he goes above and beyond for his customers. The food is fast and freshly made. Will definitely be coming back. read more

Hadn't been here for a while, but found it just as good as I remember. The meat was tasty on the burger, and the salad I got had fresh lettuce and delicious dressing. The place was clean and the atmosphere was pleasant read more

I want the management team for this store to know that Alma the store manager was so gracious and the level of customer support during my visit was outstanding. Wow what an employee and the value she adds to your store truly genuine. Thank you Alma. Ronnie C read more

Horrible customer service experience coming from the manager Maria. Bad attitude. Made a corporate complaint.

SOGGY FRIES Good food but they putt the fries on the bottom of the bag when you take out. Makes them SOOOOOOOO SOGGY read more

I always get a good meal at The Habit. It's freshly prepared food made to order. Besides burgers, they have chicken sandwich options. They have salads too but stick to the sandwiches. They have tempura green beans which feels healthier than french fries and they also have sweet potato fries and onion rings too so pick your sides!!! Lastly, they have an AYCE pepper bar read more

Habit Burger & Grill - (L-R) Charburger, BBQ Bacon Burger and (new) Jalapeno Char with tempura green beans. - Burgers Near Me - Rowland Heights, California

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I love Habit burger and came here to redeem my birthday burger! The burger came out quick and the fries and onion rings are piping hot. Very crunchy and tasty! Great burgers and quick service! read more

Habit Burger & Grill - Burgers Near Me - Rowland Heights, California

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We've been here many times, but it's been a while so I dropped by and they had a great deal on the app a grilled chicken club sandwich free with a two-dollar purchase which I ordered french fries. The grilled chicken sandwich came with bacon, lettuce, tomato, avocado, and sauce. The bread is grilled with butter.. a really good sandwich. The customer service was great, the atmosphere was always good not too loud. There's plenty of parking. The handicapped stalls are at the front entrance. read more

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Stopped by for an early dinner over the weekend. Inside was clean, staff were friendly. The food came out promptly and everything was tasty. No complaints here. read more

Habit Burger & Grill - Burgers Near Me - Rowland Heights, California

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This place is delicious especially their salads Can't go wrong with their juicy burgers too and tempura green beans read more

This is my son's favorite place for burger and his fave onion rings... my son has autism and G6PD so there's always accommodations for his food and my son loves coming back here to eat his fave onion rings... I don't know why he doesn't like other place to buy onion rings and burger , he's been really very picky because of his ASD and we keep coming back to this place because also the customer service is also wonderful especially Hudson( staff) he is very accommodating and very nice smile always! All staff should be like him very jolly and accommodating but as we observed everyone is really nice but sometimes the others forget to smile... above all this place and their staff are absolutely amazing! Kudos! Keep up the good work! read more

The food is fresh and the restaurant is clean. The employees are nice and the orders are not wrong. Their prices have gotten higher and higher but that is everywhere these days. read more

Great food & service. Rosa was amazing! So friendly & kind. She made our dining experience the best!!

We were here yesterday, 17 September 2023, and I gave Habit personnel a negative report amidst a 4-star food review. I hate to do that because I like their food and wouldn't want them to close. They're my favorite under-$10 burger. Ai, I called them (Artificial Indifference). But... what a difference 24-hours makes! It's National Hamburger Day and my wife wanted HabitBurgers with fries, Tempura Green Beans, and Onion Rings. Food is very tasty as always. But a whole different crew. Smiles. Thank you. You're welcome. Etc. I always say, "the crew takes on the personality of the management." If he is unfriendly, they, too, act unfriendly. So who is responsible for allowing the furniture to get this way? Especially the most favorable seating positions ‼!!! Fix it and I might even give you guys a 5-star review. read more

Habit Burger & Grill - More furniture that needs help. Not all are this way. But why? - Burgers Near Me - Rowland Heights, California

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Clean and relaxing restaurant with spacious table's. I came here for the $6 grown up meal. Totally worth it!!! Nice fresh burger with fluffy fries and a drink all for $6. It definitely tasted a lot better dining in than taking it to go. I love all the drink options and they have 2 specialty drinks (Agua Fresca & some fancy Lemonade). I had to water them down a little though as it was a little sweet, but definitely delicious! I hope they never get rid of the $6 meal. Excellent service and food was fresh & hot. read more

Got the family char bundle and it comes with fries. The only problem is all 4 French fries came burned and overcooked. No flavor and texture was crispy not like the fries I'm used to eating. Seriously almost lost a tooth on these hard french fries from the Habit in Rowland Heights off Colima. read more

Habit Burger & Grill - Burned and hard french fries - Burgers Near Me - Rowland Heights, California

Worst experience ever. Management needs to learn how to have better customer service skills. As a customer of your establishment where we can take our business anywhere else in the city, employees at this Habit location better customer service. If a customer does not know how to work the kiosk at the location why are they not able to take an order at the cash register, it also doesn't take very long to help a customer with an order to satisfy there experience. read more

The food here is great, no complaints about that. However, the staff often seems to overlook important details. On a recent visit, a new employee appeared annoyed and only charged me for one burger when I had clearly asked for two. When I tried to clarify, the interaction became awkward, and I ended up just ordering onion rings instead, since the experience ruined my appetite. Thankfully, the manager was much more helpful and friendly. I'll still come back because the food is worth it, but the cashiers really need better training--both in taking accurate orders and in customer service. I get that working in fast food can be stressful, but it's not okay to take that out on customers read more

Came here for dinner again last week. Amazing staff. Burgers & fries were fresh and tasty. Everything on point. read more

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Food and service have gotten much better. They have consistently delivered great food. Staff is always friendly and quick. read more

Habit Burger & Grill - Burgers Near Me - Rowland Heights, California

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