I was recommended Old Towne Pet Resort by a coworker, and I will now be recommending them too!…read more I called to make a 2-week dog boarding reservation 30-days in advance for the peak Christmas season, and they miraculously had availability at one of their three locations (Bethesda). The gentleman on the phone was so helpful and informative and made it easy. When it came time to drop my dog off the staff were so friendly and kind, and they were extremely attentive and took detailed notes of all the items I brought with my dog and any of her quirks (e.g., severe allergies, doesn't play well with others, etc.). The space was so clean and large. I felt very reassured dropping her off as I went on vacation. When I came back to get her, the staff was helpful and, again, extremely kind and talked about her time there with details that were definitely unique to my dog. She was happy, healthy, clean, and well groomed. All of her toys and leash items were accounted for and they even ran a toy out to my car that they had forgotten in her kennel. Bottom line: 5/5 do recommend!

Quentin did an AWESOME job grooming our standard poodle! I was unhappy with our last groom and the…read moremanagers allowed us to try out Quentin free of charge to try and keep us as clients. Boy am I glad we did. Our sweet standard is GORGEOUS and Quentin clearly LOVES and UNDERSTANDS the beauty of this breed!

So far, so good. I…read morelearned about Pup Scouts Dog Care because I saw it from the window of a nearby gym. Since I was planning to go on an international trip very soon, I decided to stop by and inquire about its boarding services. I thought Henry, the owner, did a wonderful job explaining the ins and outs of Pup Scouts' boarding services during our impromptu meeting. He even provided a quick tour of the facility. While the boarding situation seems pretty standard, I was impressed to learn that it is a cage-/crate-free environment. Prior to booking a stay, the dog must complete 10 hours of of doggy daycare. I was not surprised by this stipulation. However, I was shocked (in a positive way) to learn that the 10 hours of doggy daycare is free. While Pup Scouts is a business, this showed me that they are interested in ensuring that the dog is a good fit rather than just focusing on profits. Online booking makes things pretty easy for reserving a spot. In most cases, I have been able to reserve slots for doggie daycare a few hours before dropping off the dog (e.g., booking in the morning for an afternoon stay). In terms of price, I think Pup Scouts is on par (if not slightly lower) to compared to other places in the area. While I've met only a few members of the staff, both persons were very professional and seemed to really care about working with dogs. During every instance of dropping off and picking up my pup, 1-2 customers would highlight how much they enjoyed working with Pup Scouts.

We have never boarded our sweet girl as she has never been crated and has been with a human for her…read moreentire life. She is well socialized and has a lovely geriatric older fur-sibling with whom she is tightly bonded. We had an unexpected family situation and were sure we would struggle to find the right accommodation for her. She is very affectionate but suffers from a bit of separation anxiety. Pup Scouts was incredible. They ticked all of the boxes - no crates, 24/7 staff supervision, flexible drop off and pick up - like ANY TIME. Henry was so friendly and understanding. From the start - he answered all of my questions at the meet & greet, and did a wonderful job of introducing other dogs to our little one. He was methodical and thoughtful in integrating her into the established "pack". He is incredibly gentle and affectionate and she took to him immediately. All of the staff were incredible. Having a live web-cam to check in on our little fur-baby at any time was so helpful in keeping our spirits calm and reassuring us that she was being well cared for. Pup Scouts is fantastic!

Our cats, Izzy and Shai, have their routine appointments at Boyd's and we've always been very…read morepleased with the care provided to them. Boyd's has a calm and comforting atmosphere with a spacious waiting area and a friendly front desk staff. Appointments run on time!! Yay!! No long waits with cats in carriers wanting OUT. NOW! Their exam rooms are *always* immaculately clean...the veterinarians handle these two squirmy boys gently while undertaking thorough exams, giving them vaccinations and making helpful suggestions to keep our ornery critters healthy. The price? Very reasonable for the high quality of the services performed.

Don't ever book your animal for this vet. The miscommunication is ridiculous and they don't listen…read moreto anything you have to say.

Fetch and Jamie in particular are simply the best. Jamie was our long term dog walker before…read morepersonal circumstances changed and we miss him every day. He is reliable, provided detailed updates and most importantly our dog loves him! Rain or shine Jamie would show up for our dog and her absolute delight in seeing him was something special. I cannot recommend Jamie or Fetch enough. We love you Jamie!

Highly recommend. Great customer service and great communication. Everything is always as they say…read moreit will be. You get an update for every visit when they are pet siting plus they send photos. They are easy to work with when you need to make changes. And they are reliable.

After being loyal customers for almost 4 years, we are officially done with Groomingville…read moreRockville. Our last three visits have been frustrating, but this final experience was the breaking point. I brought my Border Collie in with very specific, detailed instructions for a "pet trim" to improve her comfort and hygiene: Detailed scissoring and blending on the legs to avoid blunt, choppy cuts. Thinning shears to reduce density on her tail while maintaining the "flag" look. A "tunnel belly" and sanitary trim for cooling. Instead of the skilled scissor work I requested, they took the absolute "easy way out." They finished her entire grooming in 30 minutes (it usually takes an hour), and when I picked her up, she had been shaved to a 1/8th inch "puppy cut" all over. For a double-coated breed, this is devastating to their ability to regulate temperature. When I called to address this, they claimed I asked for an "all-over trim." In what world does a request for a blended, functional trim result in a total shave-down? To make matters worse, the staff member hung up on me, saying they were "really busy" and offered zero accommodation or apology for ignoring my instructions. It is incredibly disappointing to see a business treat a long-time customer with such blatant disregard. They clearly prioritize speed and high turnover over actual grooming technique and customer service. We will not be returning.

I've been bringing my dog to Groomingville for about four years now after being referred by a…read morefriend. What keeps me coming back is the friendly customer service, careful handling and how thorough they are! My dog really loves the owners and the groomers. I book my dog's appointments online - they send out reminders and text notifications when grooming is almost complete. My dog always comes home adorable, soft, smelling good and they always send her off with a cute bandana. They take really great care of my dog!

I can't say enough good things about Brandi and Perry Bailey of RSK9. Their work has given my pup…read moreand I so much freedom and balance. Pebbles (blue heeler, 1.5 years old) would never listen to me, would not sit or lay still, and had a lot of other obedience issues that caused her to be stressed or confused. She was a TOUGH dog to train and I was concerned I couldn't find the solution for her to get basic concepts. This view has completely changed since working with RSK9's 3 week program. I would HIGHLY recommend them and their methods - you can tell they genuinely love working with dogs and it's made a huge difference in giving my dog the chance to find real rest at home. They send DAILY updates with photos and videos which was so nice. This isn't a regular class or something you just pay for; it's truly an investment that you and your dog will be using for the time you get to share together. Side note: it's worth doing 3 weeks versus 2 weeks. At the 2 week mark is when Pebbles really started to understand her marks and cues. From here there is so much more that can be refined and Brandi/Perry really capitalize on that threshold being crossed!

Ridgeside was recommended to us by a neighbor with a very well mannered dog. We have a 4 yo…read moreBluetick Coonhound that had a few issues that we couldn't get past on our own. Initially we checked out the Ridgeside Instagram account and then after contacting them for additional information we decided to sign Flossie up for the 3 week board & train program. We were given our trainer's contact info in case we had any questions or wanted additional info prior to the start date. Gina picked up Flossie and for the next three weeks we got pictures and videos every day of Flossie's training progress plus also information for us to learn about the training. All of this made the transition back home easy and seamless. Gina's instructions were clear and concise and she also made sure that we understood the hows and the whys of training. Since Flossie has been home Gina reached out to see how things were going and said she was available if we had any follow up questions. We are very happy with the outcome and feel the training really firmed up our loosey goosey training up to that point. Gina gave Flossie the foundational training she needed in order for us to meet our goals with Flossie and we couldn't be happier with the outcome.

I have used Wagabout for over four years, and I have been consistently satisfied with their work…read more AJ is a good communicator and loves dogs. His walkers are reliable, friendly, and love dogs too. I have no complaints or areas for improvement. I continue to be a satisfied Wagabout customer.

AJ and his team (especially Kathryn) are incredible! They are extremely reliable, communicative,…read moreand most importantly, flexible - I have often had to either cancel or add walks last minute, and they do everything they can to accommodate. It's difficult to find a great dog walking service in Bethesda at a decent price, and I'm so glad I found Wagabout!

Lyndsay is fantastic with my 3 toy dogs-all very different temperament and ages. I feel very at…read moreease and comfortable when my fur babies are with her in my absence. The care of my fur babies is just as important to me as child care was when my kids were young, and I'm so happy to have found Lyndsay. Lyndsay is super friendly and a great communicator, and her boarding space is immaculate. Love her and so do my fur !!

Great service and my 2 pups seemed so happy after a stay with them! It is so nice not worrying…read moreabout my dogs, knowing they are in good, trustworthy hands with Potomac Pet Re-Treat!!

Annies Grooming is the best in Rockville she get busy on weekends trying please every dog&client…read more She gets overwelmed but has a heart of 24 carat gold

I took my cat her to get her nails trimmed and front nails capped. Very fair price and keep in mind…read morethat they do not provide the caps but I had a wonderful experience here and they were very caring with my pet. I plan to use them next week for a full grooming service. I would defiantly recommend them.

Brought B&R here for a nail trim ($10) and was happy I able to make an appointment for the day of…read more The nail trim was super quick, with both staff members being great with B&R. The nail trim didn't take as long as I thought, so I was even able to squeeze in a bath for one of them. Would visit Dogtopia again for grooming services, just wish they were a tad closer to us. The location is a little difficult to find, so just make sure you follow the signs posted on top of a couple buildings as your navigation will probably take you elsewhere. Parking is ample in front of the building.

There is a very poor dog to staff ratio and has been a series of terrible management of incidents…read more We had previously used Dogtopia for all of our boarding needs over the last 3 years whenever we traveled but during our most recent trip our dog was bit during his first day of what was supposed to be a 3 night stay. The staff downplayed the severity of the wound and kept trying to get us to dismiss it as an accident. According to the emergency vet they dropped our dog off at, it was a very deep bite, not evidence of a typical accident. Our dog needed staples and a drain inserted in his neck. Upon telling a staff member and their manager about the severity of the injury according to the vet, neither person expressed any sympathy for our dog and instead quickly gave us the rehearsed line about the liability waiver we signed. We understood Dogtopia wasn't liable, but their contract says owners are liable for any damages their dogs cause to staff or other dogs. I hope that they don't allow the dog that did this back to Dogtopia, but I have my doubts due to the answers we received. They ultimately ended up paying the nearly $1,000 emergency vet bill themselves but only after my wife and I persistently followed up. We did receive an apology from the manager but at that point their lack of sympathy and unwillingness to acknowledge the severity caused a lot of stress and hurt. I truly hope they are able to give their staff more training and show more love for the dogs who attend their daycare.