Excellent Job Overall!! Jeanette did a great job during the Registration Meeting to explain the Operations. She also suggested a Key Lock Box, which they can provide to make things more secure. The have a Phone App too that sends you daily messages & photos during their visits. You can also access from the webpage via computer;) Marta also did a great job taking care of Snickers (see photo), while we were away! Highly recommend The Right Fluff Pet Sitting to take care of your pets while you are away:) read more

We recently decided to try a pet sitting service for our cat when we went out of town. The first two times we used The Right Fluff Pet Sitting Service I felt things went well because it was one person who were coming into my home to care for my cat. However, the second time it was a little less consistent with the caretaker - who was not either person scheduled the first two times we used the service. This most recent time, during a 9 day service, 5 different people were assigned to come into my home to care for my cat. When I asked about this, Marcy said they use a team approach and clients need to be aware that they can make changes at any time to the service provider. When I asked if I could receive communication ahead of time about these changes, she stated that I was not a good fit for their service and they would no longer accept service requests from me. Mainly because I asked for communication about who is going to be coming into my home. That is very unprofessional to not be willing to communicate with a client about the service provider who will be caring for your pet and coming into your home. This company assumes that every client would allow several different people whom they have never met into their home without clear communication about this plan or the providers. And if you ask for advance notice for communication, you are rejected from their service. USE THIS COMPANY WITH EXTREME CAUTION if you are concerned about the people who enter you home and if you like to have open communication with your provider. ADDENDUM: I am writing this after reading Marcy's response to my initial review- I was informed prior to our trip that there would be one individual providing service while we were out of town. While we were out of town, I began to receive feedback from several different service providers about the care they provided for my cat-- BUT- without any communication from Marcy or anyone at the company. Upon our return I asked about this because I was expecting one provider and she said that our provider had an emergency so that she found different people to cover. What I said-- and I do not believe there any attitude to this response- was that she or someone should have contacted me to inform me that there was an emergency/change of plans. I never met any of the individuals who came into my house - was not even told that this was an option prior to signing up with this service. My issue with this was the communication between Marcy and ourselves about the provider for our cat's care. And when I asked if communication would be able to occur in a situation like this if we use their service again, she said we were not a good fit and would not accept any service requests. I cannot imagine any person not wanting to know who was entering their home and to be informed when someone unexpected was going to be entering their home. Again- I urge EXTREME CAUTION in using this company if you would like to have good communication and if you would like to know who is entering your home when you are out of town. read more

I am so thankful that we found The Right Fluff Pet Sitting! Chelsea was wonderful in explaining everything during our initial meeting. Emily was great during her visit and giving me a report on how my pup's visit went (to say I was nervous is an understatement). They even accommodated my changing schedule at the last minute on Christmas! Thank you The Right Fluff Pet Sitting, for being so accommodating and taking care of my baby! read more

So happy with the service they provided. We have two doggies that can be quite the handful. They not only took care of our babies but provided updates and pics. It really put our mind at ease that they were so responsive to all our requests. When I emailed with a concern I received an almost immediate response. We returned to happy doggies. I recommend them for anyone looking for pet sitters!! read more

I started using the Right Fluff for my cat sitting needs about five months ago, most recently for a three week trip overseas, and I couldn't be happier. Both Marcy and Rosemary have taken care of my cats, and they have been reliable, communicative, professional, and friendly. My cats are somewhat high maintenance, with different meal and medication requirements, and it really is great to not have to worry about things staying on track while I'm away. The cats and my apartment are always in great shape when I return. So happy I found The Right Fluff and I hope they'll be around for a long time because they are the best! read more

I started using Marcy and her team just a few months before the pandemic started, and they were always incredibly responsive, caring, and thoughtful. We used them for midday dog walks, cat sitting, and even had an overnight sitter at one point. We had a few different pet sitters and they were all super reliable and trustworthy. When I knew I needed a specific schedule for my elderly cat, I reached out to Marcy and she worked with me to meet our needs. I moved out of the area recently so won't be able to use them anymore, and I'm sad about it! I highly recommend them! read more

We recently used The Right Fluff for pet sitting our cat Tony and were thrilled with the results. Had complete peace of mind knowing he was taken good care of while we were out of town. We'll definitely use them again. read more

Marcy took care of my two kitties while my boyfriend and I traveled for a family reunion. Both I and the cats get a bit of separation anxiety--and the cats usually express theirs by leaving little puddles around the house for us to clean up when we get home. But with Marcy there, no such thing happened! She visited twice a day to play with them and keep them company, and sent me pictures of them each visit--which really helped with MY separation anxiety! I loved being able to read about their play sessions, which toys they enjoyed the most that day, and show my relatives all the cute daily cat pictures. I felt very confident that my kitties were in good hands while I was away, and could actually enjoy my time off instead of worrying the whole time! I will definitely be returning to Right Fluff in the future to take care of my little fluffballs when I travel. read more

We just returned from a 10 day trip and have only awesome things to say about Marcy and her team. Michelle was our main cat sitter and she was fantastic. On the second day, a storm came though the area and not only knocked out power for a day but took out one of our big trees making it hard to get to the house. Michelle went the extra mile to make sure our cat was taken care of through the power outages (there were more during the trip) and gave us peace of mind with regular updates while we were away. This was our first time using a pet service and we will absolutely be returning customers. read more

We have used the Right Fluff with our golden doodle puppy. It was quite last minute need for a week and Marcy and her team had someone there every day to walk Buddy. We also got a daily email with photos of Buddy and a description of his mood and what they did. Fabulous company and service. I can highly recommend them. read more

Marcy was wonderful to our 3 cats while we were away on vacation. She sent regular updates and followed directions perfectly on their diet and medicine. Her site is super easy to use and she's been extremely responsive. read more

Just hired Marcy to petsit our birds while we were out of town. She set up an account for me on her website, and from there it was really easy to schedule a booking for 2 visits to feed and water the birds while we were gone. She was flexible about the dates (we came back early) and even showed up before to meet the birds and for me to go over where everything was, etc. Every visit I got an email with details of how the birds were doing and even photos! She even brought in the mail and watered the plants for us. When I clicked the link to see my portal I could even see timestamps of when she came and left, and a Google maps image showing she was there. Already referred her to someone else! read more

I cannot say enough great things about Marcy and The Right Fluff. She and her colleagues cared for our elderly dog this Christmas break. We were worried about boarding him as he's getting up there in age. After exploring several different options, we decided to give The Right Fluff a try. From first contact through our "meet and greet," formal "pet portal" online system and contracting process, and check-ins with photos of Titan looking thrilled, we could not have been happier. Marcy even offered to make a final check in on Titan if we were delayed during traveling. You should hire this company yesterday, fellow pet parents. Thank you, Marcy! read more

I highly recommend Right Fluff. Marcy is a caring thorough dedicated professional. She asked all the right questions and came to meet my cat Joey before I went to Cuba on vacation. Once away, with spotty internet and no phone service, I still felt comfortable that Joey (and my home) were in good hands. When I got to an internet café I found Marcy had sent me updates that all was indeed well back in Bethesda. Couldn't have asked for better care! read more

I recently travelled overseas for a period of five weeks. The cat needed expert and loving attention. The emerging fish in my outdoor pond needed supervision. Marcy provided a very efficient and loving service. She uses up to date computer technology to both set up appointments and keep clients up to date on their pet's welfare. She is a problem solver as life's little mishaps pop up while you are gone. I would wholeheartedly recommend her services. read more

I love the online notes and photos that happen after each visit. Feels comforting to see your babies faces and know how they are really doing-- in detail. This is a flexible and reliable service that I would recommend to anyone with cats or dogs needing short or long term care while you are away! read more

It's not hard to find a pet sitter. But Marcy is the first pet professional I've encountered who runs her pet sitting business like a business (as opposed to a side gig to be worked in when it's convenient). She is highly professional and quick to respond to messages, and both times I have hired her, she's arrived exactly when she said she would to visit my cats, and she's taken excellent care of them. She sends a message with photos from each visit, and even my afraid-of-everyone cat now comes out of hiding when she comes to visit. Her website and app are easy to use, and her policies are clear and appropriate. I highly recommend her business. read more

I contacted The Right Fluff at the last minute seeking a sitter for a long weekend. Marcy was very responsive and accommodating to the requests I had asked. She was very easy to work with and schedule visits with! In terms of her care, I cannot say enough about Marcy. She gives updates after each visit which relieves my anxiety of being away from my pet. On her last visit prior to my return, she requested that I notify her when I've returned so that she knew my pet was taken care of. That level of care and dedication to my pet is why I will continue putting my trust in The Right Fluff when I have pet sitting needs. read more

Absolutely and unequivocally one of the best pet sitters we have had in the past 10 years. Marcy is incredibly thoughtful and knowledge about the needs of our cats. The online portal is user friendly and Marcy responds very quickly. She has even been able to somehow coax our scaredy cat of the household out of his hiding place during her visits. She must be a cat whisperer. :) She provides pictures and a short update for each visit that she does which is so great to get when we are missing our cats. Easy, friendly, efficient, and a cat whisperer - can't recommend The Right Fluff enough! read more

Marcy did a great job working with my 14 year old pit mix - walking, feeding and medicating (eye drops and supplements) him. During the initial eval meeting we went over her questions along with my own. She took the time to let me show her how I prefer my dog to be walked and handled. To make both our lives easier, there's a section on her site to fill in your pet(s) info and details that can be referred to at any time. I appreciated the post-walk visit updates as it was a nice touch. It's easy to tell that she's great with animals. Definitely patient if she can deal with my dog. Hire her, and you and your pets will be happy. read more

Marcy took care of my cats for a week while I was away.She came everyday at the same time- which was important for me but more so for my cats, she played with them and sent me daily pictures ,which kept my mind at ease and alowed me to enjoy my vacation. I highly recommend her services! read more

The Right Fluff is the right stuff. Marcy and her team are prompt, courteous , and passionate about my pet. They follow my instructions unequivocally and have helpful suggestions, such as the article that was forwarded to me regarding ants in the food area. The daily photos and commentary are a personal touch that eliminates the stress of being away from your pet. This is the only review I've ever written about ANYTHING, that's how highly I regard this service. John G. read more

Marcy is awesome! My 11-year-old​ Golden Retriever Maya has been undergoing chemotherapy treatments this summer​ and I was unsure if I would need to cancel summer vacation plans - until I found The Right Fluff Pet Sitting :) I felt completely comfortable leaving Maya for 10 days under Marcy's care. Maya has many specific needs with her current treatment and Marcy took great care to send a full review of each visit, along with several photos a day of my baby. She was so great that I used her services twice this summer for week-long trips. She stayed in constant communication with me and left our house neat and clean. I really appreciate how professional her services are and wouldn't hesitate to recommend her to anyone needing care for ​their pets. read more