My 86 year old mother was taken here for rehab after a broken hip. I was very worried and never…read morewanted her in any facility. This facility has the most amazing staff. They really care for people and take care of them both emotionally and physically. Some patients including my Mother can be very hard to deal with at times. Alzheimers can make them angry and rude to people at times. I have seen the verbal abuse they take daily from many and they come back happy and smiling ready to help them. My mother would tell therapy in am she will not do it today. She does not like to do anything in the morning. They adjusted to her schedule and got her walking in a very short time. They keep trying and they work hard to help each patient. My Mother cannot always use her phone and they always helped her call out or helped answer her calls. Thank you for being so caring to my mother during her stay. You made it easy for us to sleep at night while she was in your care. Thank you so much.

My nana was taken such good care of while at this facility. The genuine care these nurses and staff…read moreshow is above and beyond. I will always remember them.

The facility is very clean and one of the best I've seen in the valley. Great teamwork! Nurses &…read moreCNAs always hard at work.

I have a family member recently admitted so I cannot comment on the quality of care yet but all I…read moreask at this time is to please have someone available to open the door when family is attempting to visit. No one answers the door bell. We wait until an employee enters the facility to let us in.

They like to Double dip! Be ware they only care about money and not patient care. They took money…read morefrom my senior mother who was sent there by an attorney's office on the lien, they charged her insurance and charged her $27 co-pay while on a lien, after I called and told him they said they would refund her money. This is over three years ago and we haven't seen a penny. I was referred there last year when I walked in they right away tired to collect from me and I have double insurance they said each visit was going to be $75, I left and went elsewhere today. My husband went over there after I warned him about this place and they tried to charge him a co-pay after they said they billed the first insurance they hadn't even seen him yet??. The little girl behind the counter was rude and condescending. This is not a place when you're hurting you wanna come here and have people treat you like shit! Take advantage of you people who don't know the medical field will pay. You should call your insurance and find out first don't allow them to take your money. They're not the only place in town. Go elsewhere!

Great place. I wouldn't go anywhere else. The staff is great. I've gone here several times in the…read morelast 10 years. Consistently great care.

Incredible facility and incredible staff. I was particularly…read moreamazed by the social worker her name is Stephanie who was very kind and welcoming and supportive. Thank you!

This is a great place for your loved one to come and rehabilitate. The caretakers there are very…read morenice and helpful.

This is a wonderful and beautiful care home. My father was there in July 2023. The staff was…read morewonderful. I don't think we could've found a better place for my dad to be. I they went out of the way to make my Father's stay a positive experience. I would definitely recommend them to anyone looking for a care home.

From the owner: Sierra Care is California's premier 24-hour congregate living health facility (CLHF). We provide…read moresubacute level of care and offer one-on-one personalized nursing and recuperative treatments for patients suffering from spinal cord injury (SCI), traumatic brain injury (TBI), neuromuscular conditions, congenital conditions, or other medically complex injuries.

My mom had to stay here for 3 months recovering from a broken leg, she is 91 and has the beginnings…read moreof dementia. The staff was very kind, patient and helpful, I can't express how grateful I am for the way she was treated. Everyone was compassionate and caring, thank you Westgate staff, you guys are amazing!

Aunt was there for a few years until the end of her life…read more The staff has always been helpful and kind to my mil & husband & i when visiting except for once. They even let us bring in our pups to see her because my aunt loved our dog, as long as they were vaccinated which they were because we belonged to a dog park that requires them. The other residents really enjoyed our dogs as well. The one time that they were kinda rude was the day my aunt passed away. She already crossed to the other side, but we were all in there to say our goodbyes. It was extremely hot in the room so I had to step out a few times. One of the times I stepped out, it was a young man I had never met before demand rudely why I was out in the hallway several times. He was working at the desk right across the room so I figured he would have known that the patient across from his desk had passed. I explained to him that our family member had passed, but it was extremely hot in the room which he did finally turn his attitude around for. I've had nothing, but pleasant experiences here while visiting except for with this person.

I love Dr. Copenhaver. I love the staff. I'm horrible about time - I have no concept of it. I…read morehave gotten appointment days mixed up (yes, showing up when they were closed - thinking I was "on time" for my late afternoon appointment), completely forgotten appointments, and been early. They have never made me feel badly about it (even though I do). Dr. C is such a friendly man. He's like papa. The last time I was in, he gently chided me with regards to staying on my alignment schedule (all the while giving me a hug - he's great). My first visit was over a year ago and I'm always in and out so quickly - never waiting more than 5 min to get in a chair. So far, I'm happy about how everything is going. I recommend.

My experience was disappointing. When I arrived to visit my dad, the first thing I encountered was…read morethe Director of CNAs discussing a staff member being on a television show. There was no greeting or welcoming atmosphere for visitors or residents' families. In my opinion, management should spend more time focusing on supporting and recognizing the staff who are working hard every day and providing quality care. A more professional and resident-focused environment would leave a much better impression.

Tis is state of art facility, best service in Springville and Clovis locations. Employees are very…read morewell trained and professional, my uncle is verry happy with Sierra care in Springville location, it is vey beautiful location wit bedroom overlooking to the Lake. I want to thank Sierra care for providing such excellent service.

They provided such respectful compassionate care to our family member till their last moment. The…read morestaff treated all of our family with respect and we felt very confident with their care of our dad.

Best treatment facility in Tulare county. Staff is caring and professional, and the atmosphere is…read morecalm and welcoming. If you need help with addiction/alcoholism, call VRC!

I went there to get therapy for my anxiety & depression that was the reason I drank/binge when I…read morewas overwhelmed. The therapy with Robbie was life changing I was able to work through the traumas of my past. I was disappointed at the end with the group sessions it seemed to be more about my insurance money instead of helping me. Use caution with this place.