I had my car backed into by a Hadley Tow Driver. He assumed fault but he wouldn't exchange insurance information. My insurance can't track him down and i'm now out my deductible and diminished value of my car. Not cool, I'm reminded every time I see these trucks driving around the city! read more

Hadley Tow - Car - Towing Near Me - Costa Mesa, California

Driver was to me within 15 minutes as was advise when I placed the call, changed my tire, Nasar was very professional., I would definitely recommend Hadley Tow. Thank you read more

Alfred was our tow truck driver when our Ford F150 long bed broke down and I have to say he was very professional. He made the entire experience so easy and was very personable. I would refer Alfred to anyone who needs this service. He was awesome!!! Thank you Alfred we appreciate you!!! read more

Max helped me and was really quick to arrive and fix the issue. My tire was going flat and he showed me where the problem was, told me it was fixable, and where I could get it fixed for free. Highly recommend!! Had my spare on in 5 minutes! read more

This place sucks. I have AAA and have requested to never have Hadley touch my vehicle. They damaged it and never fixed it. I have left numerous messages for the owner to call me and have not had one return phone call back. read more

Hadley Tow - Harley tow damage - Towing Near Me - Costa Mesa, California

I requested service through Hadley Towing, Costa Mesa and a gentleman by the name of Karam came out. he was great to work with. Service was quick, professional and made me feel safe! Great customer service! read more

The tow driver, Mohammad, was very kind and helpful. He was fast and waited for me to see what was wrong with my car. Very good service :)

Had to share my experience because this Tow Driver DESERVES TO BE RECOGNIZED for his service: DON ( aka Donald ) was at my location WITHIN MINUTES, handled my car & the tow like a PRO, was KNOWLEDGABLE, COURTEOUS & HELPFUL. He is an asset to your brand & I sincerely appreciate his service. Having to call for a Tow stinks, but having DON provide the tow, enables me to consider myself very fortunate in a bad situation. read more

My battery died right after my gym session didn't know what to do I called AAA and they send help. Basil arrived he diagnosed my battery and it was dead, he the replaced it and i was able to get home. Such great service! Thanks Basil read more

Great experience! They were really friendly, Said was awesome!!! Able to patch up my tire no problem for a market price! Would recommend!

I had my car towed today by Hadley Tow. Angel was my service rep, he was so professional, nice and efficient. He took care of my car and made the whole process so amazingly easy. Thank you Angel!! Excellent service! read more

Wonderful experience with Karam and the entire company. Highly recommend! So professional and provided exactly what we needed. Thanks again!

I highly recommend it to everyone. I called AAA and they send me the tow truck the driver was Robert Camacho, he was the most professional and sweetest person I ever met. Loved the costumer service he was the BEST read more

Omar assisted me after I called triple AAA, and he was so kind and provided excellent service. He was quick and efficient and was very easy to communicate with. 5/5 service !! read more

Karam and Muhammad were amazing--extremely knowledgeable and provided top-notch service!

Overdue review. Requested through AAA to get my car towed to a shop on January 27. We were quoted 1hr and within literal minutes Daniel from Hadley Tow was already at my car with a flat bed, ready to help us out. He was very helpful, kind and considerate. Thanks so much Daniel. read more

I had a flat tire and had to call AAA to get it towed since my car doesn't have a spare. I was quoted 45-60 min wait and not long after I hung up with AAA I received a call from Angel who said he'd be there in about 15 mins! I made him aware I was in the middle of work, but would be down to meet him as soon as I could. He was completely accommodating and did not try to rush me at all. He got me to my appointment on time and did a great job! read more

We had a wonderful experience with Angel the driver. He was very kind and delivered my vehicle to the shop without incident. Hope his manager sees this review and realize what a great employee Angel is. Thanks for the great service Angel!!! read more

Service date, August 31, 2023 at 11:35AM Hadley Tow of Costa Mesa, California- (a Triple AAA agent) refused to change my recently installed battery claiming it was the alternator and not the battery as AAA had replaced it just a few months previously... and as he pointed out the current AAA batteries installation date! This was after he'd conducted what seemed extensive testing using serious testing equipment and whilst I was recovering sitting in his vehicles A/C cooled cab. Seeing my distress after he'd told me of the expensive repair AND that once a Jeep starts to break- it's all costs and repairs in my future... (I cannot agree as this is my seventh new Jeep) he continued as follows- The 'technician 'AmmarM' attempted to trade me a White Mazda 2006 and said he'd take the jeep - disabled and needing a replacement alternator with no questions asked in exchange- he then gave me his private telephone number and his Instagram account saying he'd send me the photographs of the "2006, White Mazda with Low Mileage' via Instagram- he'd asked for my instagram to exchange the automobile photos Usually aware of my surroundings, I was ill and upset and hadn't realised at the time I was a victim of a scam! Who'd have guessed? I was weak as I'm disabled and had been enroute to HOAG Hospital in Newport Beach and so he let me sit in his cab with AC while I awaited the ambulance that I had to call upon learning my Jeep was truly broken down - at the time I thought that was kind and showed empathy I wish to recoup my loss of $225.00 (labour) for Orange Coast Jeeps electrical testing which confirmed as I had said a bad battery had previously been installed by this agent. I'm also out of pocket the new Alternator purchased via eBay, the Vbelt (Serpentine) and other shipping costs. Shameful that a disabled and elderly Veteran would be so cheated and disrespected and NOT realising until the next stage (the tow, 12 days later whilst I saved money for a replacement alternator) that I'd been conned I gave AmmarM my last $10.00 as a tip. Footnote. This HADLEY TOW agent of AAA never did send me these photos- of which I was awaiting whilst enduring the emergency room. When I contacted his private telephone number he declined to respond, however- it's all on text 'threads' as are the notes of disbelief from the Orange Coast Jeep Service Manager who ended up the 'go between' and has noted in writing he'll stand by these facts herein. read more

Angels the best i was stuck on the freeway and he got to me so quick , he was an expert and got my car towed smoothly

My service provider was excellent, came super quick and got me on my way in no time. Very pleased with the service.

Max saved my day! Great service and super fast response time. Very professional and great attitude.

Today I arrived at work with a flat tire. I was amazed at how fast Nasser arrived to fix the flat He patched the tire on the spot and was very thorough and efficient. Within 45 minutes of calling AAA, my tire was already repaired. Great service by Nasser. Thank you Nasser read more

So thankful for the help that basil provided ! He did a great job at explaining what was wrong with my car and also pointing me in the right direction about my service! read more

Gilbert is terrific. Nice man, professional and kind. Knew how to release the gear shift from park due to computer failure. read more

Great service from Karam, he's rescued me from a roadside accent. Everything was smooth and price was amazing

Excellent service. Karam was fast and got the job done perfectly. I would 100% recommend hadley tow

The worst tow company AAA has ever let represent them My car has been needing a tow for literally 6 hrs now and I've had two technicians come to help me and both of them didn't even get out of their car to talk to me. read more

I called AAA at 6 PM because I broke down on the freeway. They sent me to Hadley towing I called Hadley towing 40 minutes later ask them the status they said driver was on his way 30 more minutes I said OK waited 45 minutes called them back. They said oh they're on their way 20 minutes. I waited 30 minutes call them back, they said driver was 30 minutes out. I called AAA they called Hadley towing and was told 30 minutes and here I am three hours later finally got a hold of somebody who told me that they had no record of my tow request. Absolutely ridiculous customer service absolutely ridiculous reliability absolutely ridiculousway to run a company I'd give it zero stars if I could, but it wouldn't allow me to read more

Robert showed up with a smile, had great advice and knew what to do. He also went above and beyond with his service - and on a Super Bowl Sunday! He is such a nice guy! Thanks Hadley's Tow and Robert! read more

Max was great showed up early and got the job done quick. He was very helpful and really friendly too. Definitely will use again!

Driver was exceptionally kind and helpful! We actually gave him the wrong address, and he wasn't upset at all.

have been a member of auto club for 40 years.In the time Hadley towing usually has been who was sent out to handle my flat tire or other issues, etc. On July 1, 2024 I had a minor issue, the wait time was acceptable, but I thought it was strange they sent out two vehicles for my issue. The first one I guess was just to watch the other technician and the second technician was the one that was going to do the service. I was disrespected and mistreated by both of these men to the point that by the time they left, I was shaking and in tears. The treatment I received is bad enough that I may cancel my auto club membership because I no longer can trust the vendors that auto club is using. If it had been nighttime, I would've been fearful for harm from these men. if I could lower than one star I would. read more

Go HERE! Hadley has TALENTED tow artists. Take Robert! He towed my 1999 Ford F250 Diesel (with cab) like a laser beam. He shows a smile & a gracious attitude. He has a Beautiful new truck w the most recent design integrations. He pulled this 8,800 lb bad boy into a tight pkg spot better than I could parallel park a 1999 Geo Metro. I used AAA. read more

I want to make things very clear. If it wasnt for 3rd towtruck driver hadley towing, sent this review would be an absolute zero. The 3rd driver AAA had sent me from hadley was actually a good person. I needed a tow today(05/27/24) and AAA sent me hadley towing to help me with my van. The first towtruck driver who came to "help" told me that he couldnt tow my van in the state that it was in with a flatbed so he requested to get the tow truck changed to a standard tow truck. 2nd guy comes along with the standard towtruck, looks at the van and tells me he cant tow my van but he will tow it if i pay him money out of pocket. I dont know if he was actually talking to dispatch or not but he got on a call and said he was talking to his boss and his boss said i needed to pay money in order for my vehicle to be towed coz it was "out of warranty" so i refused the service. he then asked me again "So you dont want to pay?" I then refused and he responded with "then ok then i cant help you", and got in his truck getting ready to leave. before driving off He also told me to call insurance because my van is totalled. For a bent fender that happened because my front wheel fell out?. After hours and hours of being on call with AAA asking for help they sent me hadley again and fortunately the 3rd driver wasnt some scammer tow driver trying to get money out of me. My experience with the driver who had helped me completely makes up for the other 2 who were a complete joke. Theres 2 reasons why i wrote this review. Its to give recognition to the 3rd driver who had helped me and give him the 5 star service he deserves, but also for hadley to look into that second driver and investigate why he was trying to charge me cash to tow my vehicle when the 3rd tow truck driver was able to help me free of charge. People like the 2nd driver should not be allowed to assist customers if he will try anything to scam them out of money for something that is covered by AAA. I will also be writing a formal complaint with AAA against the 2nd driver from Hadley Towing for trying to scam me for cash. read more

Hadley Tow - Towing Near Me - Costa Mesa, California

I had the pleasure of working with Hadley Tow when I called AAA to help me with a flat tire. Sean from Hadley was the one who came and save the day. What a nice and patient man! Excellent service! Thank you so much! read more

Hadley Tow - Sean the technician unloaded the car with utmost care. - Towing Near Me - Costa Mesa, California

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O. Jimenez did an AMAZING job replacing our car battery! He was quick, courteous and professional! The next time I call AAA, I hope they send him again! read more

Max came out and helped us with our car. Ran the battery to see if we needed a new one and he was able to help us without needing a new battery! He was amazing and very helpful thank you! read more

Max made a quick job of changing my battery with great service! Thank you! Everything works great.

Max answered my AAA call. He went above and beyond by checking on the warranty period of my battery, and he found out that it was still under warranty. Max's quick thinking got me a new battery for free. I am so grateful to him!!! read more