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    Tow Guys Towing

    4.8 (39 reviews)
    Open Open 24 hours

    Get pricing & availability

    Response time

    1 hour

    Response rate

    100%

    Services - Tow Guys Towing

    Boat towing

    Car towing

    Motorcycle towing

    Tow Guys Towing Photos

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    Very good and quick communication throughout the towing process. Affordable. Very friendly and he made it a point to not scratch our driveway! That's going above and beyond!!

    Got the car of completely in tact minimal to no damage done
    Ashley T.

    We had a very complicated car vs pole situation and tow guys came to Tustin within 30 minutes on a Sunday evening and did an incredible job assisting us with removing the car off of the pole and they didn't rush the situation they took their time they assessed the damage and made sure they were extremely careful with removing the car off the pole. They used a wheel lift with a boom and called an additional flat bed and it meant a lot that they went the extra mile to be careful. Don't hesitate to call them!

    Tool box on way to next job
    Rob C.

    I contacted Toy Guy for a second time to move my Snap on tool box Gave me great price and fast service Very caring of my tool box very Professional

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    3 days ago

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    4 years ago

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    5 years ago

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    4 years ago

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    3 years ago

    I have a Rolls that needed TLC to transport. They did a great job, showed up when promised and communicated well.

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    5 years ago

    Business owner information

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    Pete G.

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    3 years ago

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    3 years ago

    Quick, fast to response. Professional. Helps that they accepted Zelle for payment. We will do business again with this company. Thanks!

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    4 years ago

    Called to help switch out a tire, within 30 minutes he was there and it was only $65. Great value for the response time.

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    4 years ago

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    6 years ago

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    4 years ago

    Got to my place in 23min and got to work immediately. Very good response and straight to the point. Very good service.

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    6 years ago

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    6 years ago

    Ron was awesome and we had an amazing conversation on top of the professional work he did.

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    4 years ago

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    7 years ago

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    8 years ago

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    5 years ago

    Pete was prompt and friendly. Thank you so much for your help today! Great service!! :)

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    6 years ago

    Fast and Reliable, dependable and trust worthy Family owned and operated we need more companies like this

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    8 years ago

    Just got my car towed, service was great & he arrived sooner than we expected. Thank you so much for your help

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    5 years ago

    Great service, on time, very reliable and professional. Will use again and again if I have to. Highly recommended, thanks!!!!!!

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    7 years ago

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    Ask the Community - Tow Guys Towing

    Review Highlights - Tow Guys Towing

    Pedro gave me a quote over the phone, an ETA for one of his drivers and the driver, Ron, showed up within that ETA.

    Mentioned in 5 reviews

    Read more highlights

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    I just left you a voicemail and look forward to hearing back from you soon. I'm trying to make an…read moreappointment. NVR ZZZ.

    They do not answer their phone calls, and their website is not working, so there is no way to…read moreschedule an appointment online. Because of these issues, I have been unable to retrieve my car for 10 days. I drove to the address listed online (174 W. Lincoln Ave, Unit 532, Anaheim, CA 92805), but it appears to be a UPS Store with a mailbox rather than a customer service office. On the first day, I was told I could pay an additional $300 or wait because they were "busy." Based on my experience, I did not believe they were actually that busy, and I felt pressured to pay the extra fee to get faster service. I plan to contact Toyota Financial to report my experience, as this company is one of its third-party contractors. I also intend to file a complaint with the California Attorney General's Office: https://oag.ca.gov/consumers and other government organizations, too. I believe both the contractor and Toyota Financial should review these business practices and ensure customers are treated fairly. If you are considering using this company, I encourage you to research them carefully and read customer reviews before making a decision. I hope the appropriate authorities investigate these issues so other consumers do not have the same experience. I can't even get my belongings from my car, and my phone is inside the car too, so I can't receive calls.

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    Great customer service from start to finish. The staff was incredibly helpful, professional, and…read morecompassionate--especially considering you're usually there on a tough day. They handled everything with care and patience, which made a difficult situation a lot easier to get through. Truly appreciate the support and kindness.

    Absolutely terrible experience. The customer service was awful, and the staff was incredibly rude…read moreand unprofessional. We arrived at the exact SAME time as the tow truck like literally behind the truck , just BEFORE they pulled the car into the gate, but they refused to let us retrieve it. Even though we arrived before 5:00 p.m, they still charged us an after-hours fee. We ended up paying over $540--almost $600 to get our car back, even though it had been there for less than an hour. The charges felt completely unreasonable. To make things even worse, the employee who processed our payment , said this to my friends while she's pulling out her car , "she's not too smart huh " as if he was calling her stupid. That was extremely disrespectful and completely unprofessional. My friend was visibly upset and crying, and instead of showing any compassion, the employee told her that there was "no need to be angry." They showed absolutely no empathy or understanding for the situation. This was one of the worst customer service experiences I've ever had. People don't know what someone else is going through or what their financial situation is. They don't know if those $600 were money you desperately needed for something else or if losing that amount completely throws off your monthly budget. Instead of treating people with kindness and respect during an already stressful situation, they make the experience even worse and treat it like it's something to laugh about.

    Tow Guys Towing - towing - Updated September 2026

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