Don't bother calling in January for a lawn mower to be serviced that you bought from them...as they…read morewill tell you " your on the list to be serviced and they will call you when they are ready to work on it" and by April after calling every month for an update and being told " we will call in a few days", you can no longer get service in an acceptable time as I was told after 90 days of waiting it will be another 2 or so weeks. Their reply - ah yeah, sorry about that. Very dissatisfied with the service.

I took my Gas Snowblower there because of carburetor issues, It was repaired in less than a week…read moreand just in time before the Snow storm. Their service dept has always been great. I have been using them for 20 yrs. I tead a poor review earlier from someone, and my guess is he went there on a very busy day. They are always eager to help you find what you need, even if you dont exactly know what is needed. Ive been there

Asked if they had any propane tanks. They just said "no"…read more However, I am literally looking at tanks in the cage. I guess they must be busy.

My brother dragged me here for the free popcorn and to pick up treated deck lumber. ($11/16 foot…read moreboard). The store is clean and well marked. They carry selections of electrical, plumbing, hardware, paint and lumber. Prices are ok for convenience in the small town of Edinburgh. I find the staff helpful and friendly. Today, I picked up sandpaper. Prices were comparable to big box store prices. They make keys. They had just gotten in a selection of colorful fall mums for $6.99. Garden supply is limited but adequate including wheel barrows and yard tools. There is also a selection of trendy gear such as Yeti. They even carry a modular garage. They also rent larger equipment like trench diggers. The free popcorn is at the back of the store!

By far my favorite hardware store I've ever been to. All the employees are some of the sweetest…read morepeople I've ever met and they always make sure to say hello and ask if I need help. Besides tools, knives and ammo (which, ammo is hard to find in a store around brown county) can also find reasonably priced antiques. I found a lovely vintage dish set today for my fiance for Christmas. We both shop here and encourage you all to do the same.

I came in ready to buy a chainsaw and just asked for a quick demo--how to start it, basic use. The…read moresalesperson said no, pretty abruptly, and immediately tried upselling me to the most expensive models despite me saying it was for home use. I left feeling dismissed. If customer service matters to you, I'd look elsewhere.

I ordered a new washer from the Franklin Indiana location on April 8th. It was supposed to arrive…read morethis past thursday. When it didn't, I called. Then it was supposed to arrive today. Now delivery called me and told me it's out of stock. Don't rely on Lowe's. I needed a washer 11 days ago.

Every time I come to this hardware store I inevitably need assistance finding various things. I am…read morealways met with friendly, helpful professionals. If they don't know where something is, they will find a team member who does. On the off-chance they don't carry what you need, they will let you know who carries it. Chris, Ally, and Josh in the paint department are particularly helpful!

This is an old school hardware store that has more actual hardware than you'll find elsewhere in…read moreBloomington. They do everything from keys (including "digital chip" key clones) to vast amounts of nuts and bolts, SAE and metric, tools, supplies, home/industrial hardware. They are not Grainger or Lee's. They are not Lowes or Menards. Their prices are sometimes high, but they don't sell cheap gear. I wished they'd sell lumber and plants, but maybe it's better that they don't. They get five stars for being the best HARDWARE store in the area. You don't have to buy a huge blister pack to get just one or two of an item. Their clerks know what they have, and it's a good idea to ask them. They sometimes have better alternatives in mind, and their selection is vast for the size store they operate; they can save you a lot of time, unlike the big box stores, where there are no real specialists except the Big Item sales people. Go here first.

Fantastic hardware store. Great service. Knowable staff. I've been going sine 1973…read more On the *very* rare occasion that they don't have what I need in stock, they will order it. No questions asked.

Since my last review a year ago I have become a much more regular customer. I'm increasing the…read morerating by one star. I have been buying pants and shirts here exclusively. I bought two rabbits for my granddaughter plus a cage and supplies. This spring I spent the bulk of my stimulus check on small farm equipment to help me manage my 5 acres. I did shop for these items at Lowes and Home Depot but found more choices/options at Rural King plus the prices were more competitive. RK still has a large insert of advertising in the Mooresville paper. This printed flyer is available in the store as well to help steer you towards the deals. Don't forget to check out everything outside. There is a very large inventory of equipment in the parking lot and all along the front of the building.

Went to the new Terre Haute south store, started to is the handy cap cart but the battery was dead…read more this wasn't the first time so I ask to see a manager ask Jim if he would have his employees to check them and plug them when no in use. He made all kinds of excuses about how busy they were but there were three employees standing at the front desk shooting the shit. To a handy cap person this is not acceptable.

Was looking to get a propane refill. After Tractor Supply app failed miserably for that we decided…read moreto go Ace Hardware for it. Not only did Ms. Schmidt assist us in switching out our tank for a filled one ( for $24) she also noticed ours was more then 10 years old & should not be used anymore. Did I mention this was in a pop up heavy rain? Due to service & price this will be our new go to place from now on!

This is my first time shopping at this Ace store. I was immediately greeted upon entering like you…read morewould expect at any Ace and brought to the correct item I was looking for right away. Such great service and friendly too. I continued to browse the aisles to see if I could find anything I needed but had not remembered. The store is well laid out, very organized and super clean. The inventory available here is more than what I am used to. Upon checking out, I got a coupon good for $5 off with a minimum purchase of $25. The fine print says the coupon is valid at any participating Ace store.