2 of my 3 fur babies have been treated here, and I've had positive experiences with the care…read moreprovided. The vets are knowledgeable, thorough, and genuinely care about the animals they treat. At one point, there was some miscommunication that led to confusion, and I had concerns that more could have been done during a procedure for my cat. To my surprise, the surgeon personally reached out and took the time to explain everything in detail. I truly appreciated that level of care and effort--it meant a lot to me. After speaking with her, I felt relieved to fully understand the procedure and confident that she did everything possible to provide the highest level of care for my cat. I'm very grateful to her and the clinic.

Thank you to the Dr's that saved my dog's life. We nearly lost her from a severe quickly…read moreprogressing infection and their quick action got her the treatment that she needed to make a full recovery. Both Dr Hagans have been very thorough and attentive to both of my dog's health concerns and I appreciate the quick attention everyone has shown. I've been to several different vets in the valley from Ceres to Riverbank to Oakdale after my long time vet retired and this office is by far the best I have found. I can't thank you enough!

We have been coming here for many many years- since Dr Hellman was our primary vet. We LOVED him…read more When he retired we started seeing Dr Jenny Chatfield, whom we really like. We needed a rather urgent appt this week and got plugged in w Dr Joel Speiller. He, too, was fantastic. He took his time to explain everything and even called personally to follow up the next day on a prescription. Overall- this place isn't the most modern or fancy- but the staff can't be beat. Travis (receptionist) is ALWAYS kind, caring and detail oriented. The new bubbly receptionist is a sweetheart as well. Overall- I know my dog is in good hands here.

Today I had an appointment at 9:40 for my senior dog to see if she why she was losing weight and if…read morethere was anything more I could do to make her more comfortable. We weren't seen by Dr Andrew Waymire (Dr Drew) until nearly 10:30 am. He seemed to be missing knowledge, had nothing informative to share with me for my little Yorkie (16 yrs). Dr Drew, seemed to be irritated and impatient with any questions or comments I made. I found him to be condescending, rude and in knowledgeable. He suggested blood work to see if there was any other illness she might have. I agreed. So, another 30 minutes or so he gave me the blood panel results... all within normal range. In closing, I was asked to pay over $300.00 to be talked to rudely, given no explanation of why my little dog was feeling ill and weak except a couple of guesses of what could be happening and wasted an hour and a half of my time. I do not recommend this Dr, but if I ever need to visit River Oak Veterinary Clinic again I will ask for Dr Chatfield or Dr Spieller.

Both Dr. Hagans are great veterinarians. They genuinely care about animals and know their stuff. I…read morefeel like they are very competitively priced compared to other vets in the area, as well.

I have taken all of my many animals to this clinic for the past 30 years and I couldn't be happier…read morewith the care my animals received back then. I have recommended Dr. Hagen to dozens of friends and coworkers during those years, but that is something I can't bring myself to do any longer. In my opinion, when Dr Frank's son joined the practice, the level of care declined and the prices soared. For years people would drive from as far away as Stockton and Turlock, to bring their pets there for the excellent care and reasonable prices. But now it's become all about profit without the care. Last fall I took a stray cat in to be fixed, and although their prices are higher than other clinics, they have been my vet for so long, I went ahead and scheduled the surgery. During the surgery the office did call to tell me that they would have to go in through the cats abdomen to remove a testicle that was undescended, but neglected to tell me this would triple the price and make it a nearly $300 stray spay. But I have the money and it needed to be done, so I paid the bill, knowing this would be the last time I came here, and vowing to find another vet. Then low and behold, after all that, imagine my surprise when 8 months later that same cat HAD ANOTHER BALL DROP?!! Yes, you did read that correctly, the cat has another testicle now in his ball sack!!! So after paying all that money, and putting my cat through the added risk of abdominal surgery, when the vet couldn't find the testicle, he just closed him back up and thought "who's gonna know"??? Anyone know a good lawyer? If this cat was a human that doctor would no longer have a practice! Old Dr. Hagen would NEVER have tolerated this kind of shoddy work! Shame on them!

I absolutely love this establishment! My two cats and dog have stayed with them several times. I…read moreuse to stay home because of my pets, missing several family vacations. Since I found escalon boarding I haven't missed a thing. My animals are well cared for. My dog even had an emergency and they called me to see if it was okay to call in the vet. He came and took care of her needs giving her the medication she needed. I couldn't be happier with Escalon Boarding facility. I would recommend them to anyone.

The team here was excellent with my bulldog! Very friendly and efficient!read more

Great place to have you pet pampered! So if your looking a vet and a groomer. This is it and they…read moreare well know in Riverbank!

Love taking my cat and dog here, I have no complaints at all. I know my pets are in good hands!read more

Whenever we go to the vet, it's usually not for a good reason unless you were just going for shots…read more I unfortunately had to put my dog down a few weeks ago. It was later in the day and Sylvan was the only one who was welcoming and made us an appointment that same day at about 4 PM. On a Saturday. Everyone was very nice when we arrived, and they made the entire process the best it could be under that situation. The staff were really friendly, helpful, and compassionate. Thank you for helping us out, and I would definitely recommend this pet hospital anytime.

Actually the worst vet. We've been going here for years and before they were all about money, they…read moreactually seemed to care. We took our cat here and did a bunch of tests and he was ok but had some sneezes. Took him in for a follow up bloodwork a few months later and his ALT liver enzyme was over 600. We saw doctor Pam who recommended shots and a CT scan as "top line treatment" because immediately they thought it was a congenial issue. Spent money on the Ct scan and it was negative but his liver enzymes were still going up. NOT ONCE did they start any treatment but they sure did run more tests. All negative and NOT ONCE did doctor Pam recommend any type of plan other than a $5000 invasive biopsy on our 1 year old cat. The enzymes went up over 1000 and I went online and found out info about steroids on my own since nothing was being done and asked Doctor Pam, who insisted we HAVE to do a biopsy and she had the nerve to say steroids might inflame his liver and it would be too much to give him steroids...but a full liver biopsy is fine? Ok. We got a second opinion and this new vet who actually cares about animals over money started him on an empirical treatment immediately and now his liver enzymes are back to normal a month and a half later...with a steroid called Prednisolone that bypasses the liver anyway. I feel so frustrated. For one, I'm mad she didn't even try to start him on anything, no treatment plan at all cuz they knew we loved this baby and would pay to help him. They messed with our vulnerability. For two, we paid a ton of money thinking we were trusting someone who actually cared, and for three and maybe the most aggravating and upsetting part, we put our little cat through so much and so many treatments because THIS VET told us it was needed it...and almost put him through a biopsy for no reason. Shame on you and the whole practice for valuing money over animals. Go to a vet who actually cares. Doctor Pam and this horrible place only care about your money and not your babies. Never again. The only thing they did do was help us with insurance because God knows they want their money. Unbelievable. Go to Village Oak or Waterford Vet or Animal Medical instead of this money hungry practice. We are lucky we actually still even have our little baby after this.

I have a 3 1/2 year old male Rottweiler that is extremely grumbly and he even postures. Most…read morepeople are very judgmental about his behavior, but the vet tech and vet were awesome. They treated my dog and I professional and were very caring. I made an emergency appt because my dog hurt his front paws while camping. I was able to be seen right away and I was charged a reasonable price, much lower than expected. I highly recommend this office for anyone that has an aggressive breed and is tired of being treated poorly at a vet's office. Thank you for taking such great care of my boy!

Since my first amazing experience here ... my senior baby Reptar of 12 years passed away 4/24/26 …read more I wasn't going to share my ending experience but out of love and respect for my sweet boy , I'm going to tell it . The mass ended up being mast cell tumor and the cancer had spread giving me weeks left with him . After his first removal 2/26 , the aftercare seemed like they cared , hence the 5 star review . They called after to check up on him , would answer my calls to any questions I had about his healing and such .. healing was going well . Then he got another big mass shortly after close to where the previous surgery was . We scheduled another removal . The 2nd removal and healing process was HORRIBLE . Engraved in my mind and truly traumatized forever .. and then the after care and treatment we both got from the staff , "supervisor" and vet assistants was beyond heartless . He was prescribed carprofen for his pain meds after surgery even though I asked for rimadyl since he's always taken that for pain . the carprofen had lamb flavor in it causing him to have outbreaks and suffering on top of the cancer attacking his body making his time left here more miserable . I couldn't figure out why or if it was the cancer ?? until I found out there was lamb in the pain pill and he's allergic to lamb .. I didn't know it had flavoring nor was I asked anything about allergies to things like that . I thought they were just normal pain pills being prescribed , I'd break half and put it in mashed potatoes or something soft and he'd just swallow it , he doesn't chew medicine ... so that upset me because he suffered for a while until I stopped giving him the pills and he immediately changed behavior and started acting back to normal and all the reactions settled . He was gushing blood and puss out of his new and old incision even though the old one basically healed , it was infected and forcing its way out reopening the healed scar . I called the office scared asking for advice and some antibiotics and Sam the receptionist really really really made this harder on me than it already was . Her attitude , the lack of empathy and respect she continuously showed throughout our interactions over the phone , lack of urgency when I needed to pass on important messages to Dr.Singh , she would refuse and try to give me her own advice FIRST until I was adamant I wanted it passed on ... I spoke to the office supervisor Shay about her actions because how are you the face of the vet/answering phones and have an attitude like that towards GRIEVING patients whose dog is currently dying ?! Ridiculous . Spoke to an employee named Zaire a couple times in replacement of Sam that were unpleasant as well , both need to be retrained in customer service and BOTH lacked respect and empathy ! It got to a point where he was constantly throwing up and I was researching that they can prescribe nausea pills or give a shot for relief , that option was being denied to me because they wanted me to come back in for another transaction "to see if he really needed them" instead of just prescribing my dying dog the pills at Costco for some relief in his final days ... Dr.Singh wasn't in the office for that request so Dr.Berrar according to what the staff told me , that he wouldn't give me anything until I came back in the office even though we were just there the day before and them all seeing the condition he was in . Shay did eventually offer for me to come in for a shot for 1 day relief FOR NOW but I was already so mentally drained after all the fighting , I got him help elsewhere for that . Dr. Singh told me personally in our visit if I needed anything medication wise to send in the request and he'd get on it and I was constantly being shut down while I'm trying to be an advocate and be strong for my dog while my heart was breaking from losing him .. so so discouraging on top of losing my best friend right in front of my eyes . After he passed away , I had so much hurt and anger towards the recent actions of this vet , I HAD to tell Shay EVERYTHING that happened , bawling my eyes out on the phone and eventually letting her know that he had passed away . $5000 later and my dog isn't here anymore , not once did the staff or Dr. Singh reach out with a call , send a card of condolences or anything . This felt very transactional and not genuine AT ALL . My poor baby suffered soooo much his last days and I was doing my ALL to fight for him and get him the help he needed , just for it all to be too late . All I have left to say is .... I hope the staff I dealt with never have such a deep attachment to someone special or an animal the way I did and be treated how I was while I was going and AM going through this HELL time , instead of being comforted and supported . Reptar deserved way more respect and love than what he got from this office , he was nothing but loving to them and a senior boy in his last days . My heart is beyond shattered . Gutted .

Used to be an amazing clinic with a great doctor Dr Sandhu and staff that truly cared about their…read moreclients and patients. Unfortunately, ever since corporate took over, the quality has gone downhill fast. The new doctors they're bringing in just don't compare to the original team, and the entire atmosphere feels completely different now. It's honestly disappointing to see such a good place ruined by corporate management decisions. Long-time clients are definitely noticing the change. I'll be taking my pets elsewhere and trying to reconnect with the original doctor and staff. Wishing the old team the best because they were the reason many of us stayed loyal for so long

I would not return to this facility. We had a noon appointment for my dog's dental cleaning, and…read moreupon arrival we followed the posted instructions to call before entering. Despite having an appointment, we were told to wait until they gave us permission to come inside. After checking in, we waited approximately 48 minutes in the lobby before being taken to an exam room. During that time, several clients who arrived after us were brought in ahead of us. Once in the exam room, staff members came by briefly several times without providing any updates. On the third visit, the doctor entered, asked for our last name, and then left. During the fourth brief visit, the doctor listened to my dog's heart, confirmed that his teeth could be cleaned, and said he would return with a quote. He never came back. In total, we spent about an hour and forty-five minutes at the clinic with no clear communication, no estimate, and no progress. When I informed the receptionist of the long wait, she did not offer an apology or acknowledgment on behalf of the hospital. At that point, I decided to leave with my dog.

Only giving it 4 stars because of the insane wait time. With no communication and we watched others…read morecome and go even after us and be assessed before us. We waited 2.5 hours before being even assessed. But other than that I was happy with the visit. I read all the reviews and was worried about the level of care due to what I was reading. My cat bootsie came in with what seemed like she was exposed to a toxin. I'm glad we brought her in. It was the hardest decision ever but right by her. She had a fever of 106.4 and would have likely passed at home in pain. We opted for euthanasia due to the diagnosis and I knew it was coming. I couldn't afford treatment as it was. They didn't even charge me for the doctors exam for the $189 they only charged us for the euthanasia. Which I felt was a fair price for $199 to take the body home vs golden valley vet whom I called for a quote on the same thing and they quoted me $360!!! Not even for cremation The doctor she was very kind and explained the options and gave me reality. We made the right choice by Bootsie. The staff were great in helping me shave a patch of her fur and even got her paw prints for me and nose prints. I didn't even think they would get it since her whole mouth was covered in the activated charcoal I gave her. But I saw when I got home how many great prints they did of her paws and nose and it warmed my heart to have those. Thanks for helping her transition over the rainbow bridge

I'm not sure what has happened to this place recently, but the service has really gone downhill. We…read morebrought our dog in for a quality-of-life situation and understood there might be a wait since it's an emergency vet. However, once we were placed in a room, we waited for an hour and a half and no technician or veterinarian came in to check on us. No one provided any updates or explained what was going on. We ultimately decided to leave and go somewhere else. This was not how we wanted our little dog's final moments to be handled. It felt like there was very little communication or urgency. It was a very disappointing and upsetting experience during an already difficult time.

Amy was super nice and very detailed oriented. We took our mini Aussie over to her home for a…read moremeet-and-greet with her dogs. After a couple hours they were friends Another plus .... she lives right by the vet in Escalon. We were not able to take our vacation due to health issues, so we had to cancel. In the future I wouldn't hesitate to leave our pets with Happy Dog Happy Home. She clearly loves animals and has a great set up in and outside for pet sitting!

Even though she was not able to help us, she was very kind and responded quickly. She was able to…read moremessage information and let us know when she was available for a call. My husband who is very picky was very impressed with her.