Amazing budtender! Super knowledgeable, friendly, and always gives the best recommendations. She…read moremakes every visit easy and enjoyable. Highly recommend asking for her if you want excellent customer service! Thanks Lacey!

Thank you so much Lacey!! Always such a help whenever I come in. UL has such great deals all the…read moretime and caters well to their customers.

Huge shoutout to Brooke for always getting me right every time I step into the store. Love the…read morecommunity feeling and how friendly the staff is! Only thing I would suggest is maybe having a little music playing in the background to the shopping experience even better

I was delighted to see this dispensary open up near where I live. I usually do delivery from…read moreanother place but sometimes I like to go in. I came in on a Friday evening and it was moderately busy. I checked in at the front and when I walked in I was greeted right away. I knew what I came in for but wanted to see what else they offered. I gave my order to the guy helping me and he input into a tablet that sends the order to the back for fulfillment and they call your name when it's ready. As I waited I walked around and instantly saw something else I wanted. I approached the counter and the girl was nice to help me add it to my order, not an issue. I waited about 10mins for my order to be filled, not bad. They have a good variety and everyone who works here was nice. I would go back!

Caliva Deli -- the smaller sister store to Caliva on Phelan & 7th -- sits exactly where you'd…read moreexpect: in that familiar sketchy, slightly decrepit junkyard-adjacent zone that dispensaries seem to love. If you've been around long enough, walking up almost feels nostalgic. It's about as close as you'll get to that socially awkward pre-2000s cannabis buying experience -- minus the Nextel and flip phone. That said... Caliva Deli comes up a little short for me. It's not my first or second stop, but it comfortably sits in the 3rd or 4th choice rotation when I'm down bad for extracts and need something quick. Pros * Shorter lines compared to larger storefronts * Decent selection in concentrates and flower * Flower brands like CAM and 710 * Extracts including West Coast Cure, Raw Garden, Bear Labs, Rosin Tech Green Label, Pistol Whip, and 710 Labs * Solid variety of Tier 4 and Tier 1 Punch Extracts when other dispos are sold out -- Valley Grove, Emerald Queen, Canyon Creek, Lofted X-Line, etc. Pro tip: Call ahead if you're traveling from far. Inventory moves fast, and nothing hurts more than making the drive for something that's already gone. Cons Parking is horrendous. When it's packed, you're basically parking halfway on the sidewalk and awkwardly contemplating your life choices while waiting for your queue number to be called. Not ideal. Overall, it's a decent dispensary -- but the Bay Area has serious competition. Places like Purple Lotus, Cake, Harborside/Urban Leaf, and even budget-friendly Theraleaf tend to edge it out in selection, atmosphere, or overall polish. Caliva Deli works in a pinch. It's functional. It gets the job done. But in a market this saturated, "gets the job done" isn't always enough. As always -- DYOR and have your own experience. Nugs & Hug

I was recently told I'm "banned" from this location for an alleged incident from two weeks ago…read more However, I was just in the store Friday and Sunday making purchases without issue, and no one ever informed me of any restriction or trespass. I was then accused of vandalism and assault -- very serious claims -- yet no police were called, no report was provided, and I received no documentation. I'm still able to order online, which makes this even more confusing. When I asked for clarification, I was threatened with police instead of given an explanation. As a paying customer, this felt arbitrary and concerning. I hope management reviews this situation and ensures proper communication and fair treatment going forward.

Since moving to San Jose I've tried a few places and I just love this place. They have great…read morequality and the employees are great. I've gotten to see Emmanuel several times and she does her job so well. She gives great recommendations and information needed for me to make my decisions on what to purchase. This is what makes me come back to establishments because of great product and especially great customer service. She's has gone above and beyond and doesn't rush me when I'm indecisive. I truly appreciate her and this place of business. Thanks again Emmanuel you're the best.

By far one of my favorite dispensaries to hit. I really appreciate the warm welcoming every single…read moretime I walk in. This isn't my first time here, but today I felt that I needed to express the gratitude I have for their employees. Especially Diego! He definitely made my Fourth of July with his service. Would love for others to check out its value in its its products and services.

This is my 1 and only spot to shop for my pain relief. They have amazing discounts and rewards…read moredaily. The shop pet, Mina is the coolest lil dog. Besides the awesome customer service from everyone, especially Cristina (Super friendly, always welcoming), Mina is the highlight of my stop. Stop by for daily 20% off and say hi to Cristina and Mina.

Best dispo in the bay area . Friendly workers…read more Environment is a vibe And everyone here is very kind and patient Would recommend 10/10

THE HeLLLA BESTTTT DISPO !!!! . This is honestly the best dispensary in the Bay Area. I've been…read morecoming here for years and their customer service is always top tier. Today (March 8) I got a call letting me know that the product I ordered online wasn't available anymore. Most dispensaries would just wait until you show up and then tell you, so the fact that they actually called ahead was already great customer service FRFR !!! When I got there, the budtender really tried to help me shout out to the bud tender for that my apologies tho I forgot her name . !!! find other options, including cheaper brands and similar products. Luckily they ended up finding the exact one I originally came for. What really stood out to me was that since at first they thought they wouldn't be able to satisfy my order, they gave me a free all-in-one vape on them so I can try it Who does that?? I've never seen another dispensary give a free product just to make sure the customer leaves happy In all the years I've been coming here, I've only had one small issue and they solved it immediately. The staff is always nice, helpful, and they always have tons of deals DEFINITELY RECOMMEND !!!!!

I've been going here for years and I've had to sign up for accounts a half dozen times now. My…read moreorders never stay in the history so I've been unable to see what I ordered before. I did always get good service and products. Yesterday I took advantage of a really good deal (I think it was BOGO for a penny) to order two AIO and four cartridges. It came out to $66. I was stoked. I got a notification that my order was received and that I would be notified when it was ready to be picked up. I didn't hear anything by the end of the day or today so I decided to just go down there. Oh, they don't fill the orders, I was told. You have to just come down there and get your stuff because they don't notify you. Not only that, if you don't come the same day, your order goes away. No way to see what you ordered. Disappointed and I'll admit very frustrated, I got one AIO and two cartridges and it was $66. Half as much product for the same price because they wouldn't honor yesterday's sale today. Even though they never notified me in advance of their arbitrary rules. Might be time to find a new dispensary.

While in town for the World Cup I wanted to check out what San Jose had to offer. Found Purple…read moreLotus during a search of the area. Upon arriving, I found plenty of parking in the front and back. Security checks your ID prior to entering the building. The lobby has a welcome desk for new timers and another desk for online orders. Being first time, I was given all the details of being a newbie. FREE JOINT first visit! And the gifts keep coming on your next visits too! After all the exciting news, I finally entered the room with all the goodies. Greeted and provided knowledge of the place, brands and how to maneuver through the store. I used the kiosk to place my order. Similar interface to other stores I've been too. Staff was friendly all throughout my visit. I returned a second time, different staff but all with smiling faces. They have plenty of deals they offer daily. A wide variety of selections to choose from. Great experiences.

I made an order online and the process was super simple. No hassle or extensive sign up…read morerequirements to place an order. You can choose a preferred delivery window to align with your availability as well. Once I placed my order, a few verifications steps were received via. Communication from the driver was not complicated & he was really friendly/patient while figuring out where my unit was. In Store: Really solid and well staffed location with huge parking lot and anyone that you get paired with to help you finalize your selection is well-versed and understands how to pair your specific preferences together. Love stopping by, and then definitely hook you up.