I made an order online and the process was super simple. No hassle or extensive sign up…read morerequirements to place an order. You can choose a preferred delivery window to align with your availability as well. Once I placed my order, a few verifications steps were received via. Communication from the driver was not complicated & he was really friendly/patient while figuring out where my unit was. In Store: Really solid and well staffed location with huge parking lot and anyone that you get paired with to help you finalize your selection is well-versed and understands how to pair your specific preferences together. Love stopping by, and then definitely hook you up.

BEWARE. They WILL charge you DIFFERENTLY. Online I had an order with the total all together at 88$…read moreit was originally 70$ in the cart. They required 50$ minimum delivers. When I chose their prepayment, it would've charged me 98$. If I paid in person it would've 95$ straight. ???????? Their website said credit card accepted in-person, just to deny it, they didn't allow payment in cash only debit. On top of wasting 4 hours of my time, they would've charged me differently, they added fees, tips and taxes AFTER IT TELLS YOU THE TOTAL. Even with the online total the price CHANGED IN PERSON WHICH IS VERY CONCERNING. The online prepayment required a $1 tip automatically it was actually MORE EXPENSIVE THAN OTHER OPTIONS(stated online that prepayment would make things easier, therefore cheaper, but the in-person option was cheaper) I could DoorDash from a whole different city, not having to worry about price changes. DO NOT TRUST THIS PLACE ONLINE. THEY ARE EXPENSIVE IN-STORE AND BORDERLINE SCAMMERS ONLINE. THERE ARE BETTER DISPENSARIES IN THE BAY AREA THAN HERE

Mad props to Budtender Savannah who is always respectful, courtesy and will take the initiative to…read moreserve you and pull your order if she sees you standing idle too long. I am grateful for her presence, always.

UPDATE | After my review was posted, my pickup order was declined yet my ACH was still charged…read more(documented and disputed with my bank). I also received five unsolicited calls from management attempting to move this off written record. I've been a loyal customer of Elemental Wellness for over a decade, but the service has sharply declined this past year, and today's experience was the final straw. What Happened: * I placed a delivery order scheduled between 12:00-2:00 PM and stayed home the entire time. * I received no text updates, despite requesting them in the additional notes. I received no call even though they stated that they did call me, and no one rang my doorbell for a delivery order. I received no email update that my order had been cancelled either, just that it was on time and would be delivered in the requested timeframe. * At 2:15 PM, with no delivery or communication, I called the store. The associate was rude, accusatory and claimed the driver arrived and called me at 12:38 PM, which never happened. I received no call, no text, and no doorbell ring. I did receive an attitude, hella "sorry's and reprocess the order yourself." I reprocessed the order myself, I requested a supervisor and spoke with Sylvio, who assured me the order would be reprocessed and that my phone number was accurately updated. Frustrated, I submitted a one-star review detailing my experience. After that, the order stayed in "verify" status for over an hour, which is far from normal. I eventually canceled and reordered for pickup, and the same delays and lack of confirmation happened again. This experience shows a petty and careless attitude toward customer feedback. It's clear that Elemental Wellness no longer values customer experience, and I'm extremely disappointed. I will be taking my loyalty and business elsewhere.

I am really hoping Medmen reopens. Ever since they hired Imani Lucas as the Manager I have been…read morepurchasing from Medmen exclusively. Imani brings great leadership to this facility as his team of employees were so proactively helpful upon arrival. Imani and his team have built strong relationships with myself and several of my friends who were customers. As a leader myself, Imani has all the qualities of a great Manager. His Employees work hard and I would always notice how respectful they are towards him and I. There is a strong positive vibe at Medmen San Jose and it is reflective in the culture and high standards Imani and his team have created. It is a shame that Medmen closed down as I was noticing great improvements ever since Imani was hired. If Medmen reopens I strongly hope Imani becomes Manager once again. Thank you Imani for all you that do!!!

I really liked this MedMen in San Jose and i'm really bummed they closed…read more There was a manager there, Imani, that my husband and I had gotten to know over the last couple years or so. He was a great Budtender! He got to know what product I liked and kept track of that to the point that all I had to tell him was how much I wanted to spend, and he would put together a bag of goodies that nobody could resist! I sure hope I find him again! Sorry you're gone, MedMen!

Cake House is easily my go-to spot now for CAM flower. Good deals and the reward points actually…read moreadd up. I used to go to Theraleaf for the rewards, but after they removed them, I slowly stopped going. The flower selection also feels repetitive now, mostly house brand stuff. Also their top shelf 8ths like fig farms are $55 and $37 on mon/friday but still doesn't beat cakehouse overall in my opinion. I'm a person that doesn't like to spend over 110 for top shelf half oz. Preordering there doesn't really save time either. I still end up waiting 10-15 minutes sometimes. Cake House just feels like the better overall experience. Friendly budtenders especially Alexandria!

Cake House is definitely one of the better dispensaries around for edibles. The lines can get super…read morelong at night, especially on weekends, but they move surprisingly fast so the wait usually isn't too bad. They have a huge selection of edibles and it's easy to find something whether you're looking for gummies, chocolates, drinks, or stronger options. The staff is always friendly, patient, and helpful even when it's busy. Overall a solid spot with good service and a great selection. I've read some of the other reviews about added taxes but it is the same taxes that all dispensaries have.

I've been a customer at this establishment for many many years. The one thing that still continues…read moreto happen every now and then are that some of the tenders are just not careful when packing certain products. Certain products need to only be right side up. It's not fun scraping product off the lids. Please the ever so careful packing concentrates. The prices are super pocket friendly. The tax is already included in the price that you see in the menu. Certain days have different deals. Cash only

Theraleaf San Jose - Still a Budget Gem, But Know the Inventory Game (Updated 9/1/25)…read more I've been a Theraleaf regular for 4+ years, and it's still one of the Bay's best budget dispensaries. Prices are hard to beat, especially if you know when to shop. That said, inventory is very limited and moves fast. Between cherry-picking and people buying wholesale to stock up, it's truly first come, first serve. Online orders are not guaranteed, even if you check out first. I've made the trek from the peninsula more than once just to be told by a budtender that the item was already gone. PSA: if you order online, make sure you actually hit the "Thank you for your purchase" screen. They occasionally have checkout errors, and if you don't confirm, you'll be let down and ass-out on gas. On the plus side, Thursdays are still solid--Raw Garden extracts for $20 out the door is a legit bargain. Their premium live rosin, however, is usually very limited, and there's rarely a clear restock timeline. Even the buyers can't always say when it's coming back. I did recently run into an issue where I was overcharged compared to the online price. Initially, the response was pretty indifferent. But to their credit, management followed up after my review, owned the mistake, and made it right. That goes a long way. Bottom line: Theraleaf is still a go-to if you're budget-minded and flexible. Just manage expectations, double-check your totals, and don't assume an online order means it's waiting for you. Still shopping here--just smarter about it now. No love lost.

Here is their old yelp. all one stars. New location, same crap…read more http://www.yelp.com/biz/golden-state-care-collective-san-jose-2 Don't go here. Owners constantly down talk patients and vendors. They also don't know what they're doing, and are buying absolute garbage in order to sell it to their patients at ripoff pricing. These people don't know good bud if it hit them in the face. How they have managed to collect so much poor quality product is a wonder. Perhaps they should start selling tickets just to view their collection of bammer, then I could give at least a few stars for doing what they were advertising. This is one of those clubs created not by tokers, but by get rich quick scammers. They do not care about their patients, or their product. Shocked this club is still around...

By far the worst club in San Jose. Their prices are horrible $10=.4 $15=.5??? They left a stem in…read moremy wax then wen I called the old man at desk called me a liar and hung up on me. I posted a picture of the stem in the wax to their Instagram which they asked me to follow and now they blocked me. They refused to compensate me. This club should be shut down they don't help patients. They steal good money for things that aren't good. They have an immature staff and below bad product. I wish I could rate 1 star. Would not recommend this place to anyone under any circumstances. Places like this are giving dispensaries a bad name