A few weeks ago, after reading the reviews and having been familiar with the Frederic Fekkai…read moresalons, I came for a 1" trim to my long-time, blunt-cut, medium-length (3 inches below the chin), slightly angled bob, beveled a bit underneath at the nape. It was quickly dried and styled in center or side parts, with lots of volume, lift and swing. Elegant and easy. Derek said he couldn't understand me. I should have left immediately. What I have now is an inexplicable cut, 2-5 " off, barely chin length, huge amounts of hair removed, wispy layers everywhere, and texturizing. He has activated a mass of waves and curls never seen before. From the front, the shape is a cartoonish wide diamond. From the sides, a fat wedge. This is the opposite of what is required for copious, European, fine, porous hair with a nape curl and minimal wave. Derek basically has created a White girl Afro. He somehow dried it beautifully, disguising the weird architectural structure by using a tiny brush on myriad narrow strands, drying them straight, and contorting them via elaborate manual sculpting techniques, product and nearly an hour of work. Maybe he planned to do twice-weekly blowdries on it. I have spent many days and dollars elsewhere experimenting with product, techniques and professional advice while attempting to cope. Derek pleasantly refunded the charges and apologized for the "inconvenience." This is far worse than inconvenient.

Big Derek Fan. Been with him ~5 years. His flexibility with scheduling has been the best. His…read moreservices and skills even better. :-)

had an absolutely amazing experience with Mimi!!! I've 2a-2c curly hair, and it has been quite the…read morejourney to find the right cut and style that fits my face, but also compliments my curls and natural texture. She was so helpful and had an amazing vision with a cut, and I was beyond happy with the results!!!!

Tanisha is always friendly and professional. I love my haircut. She's so precise. She really…read moreknows what she is doing. Highly recommend her.

Groove is the BEST salon, hands down. From the moment you walk in, the atmosphere is warm,…read morewelcoming, and full of positive energy. The stylists here are not only incredibly talented but truly passionate about what they do. Every time I leave, my hair looks and feels amazing! My stylist (Niki) has worked magic on both my hair and my mom's, and we're always blown away with the results. Whether it's color, cut, or styling, she nails it every time. You can tell she's built a team of the best because everyone in the salon is just as skilled, kind, and professional.

The first time I called and left a message, no one called me back…read more Call again around noon, someone answered and I was able to make an appointment with Jazmine. She is great, listened to all my concerns. No dramatic cut. This was really my first time for a wash and cut. Very satisfied. The next time I go I will ask for a more dramatic change. I almost took off a star because not one called me back. But I was very pleased with my cut. Thank you Jazmine!

I'm going through my old account and I'm trying not to make any mistakes but I'm trying to make…read moresure I'm getting my stuff together right now so I'm not doing anything wrong and I'm just going through it right now so if you're still here and you're still in a relationship with someone else just let me know

I got a quick weave on August 20th and just took it down today, October 5th. I didn't want to…read moreremove it because it still looked great, with only one track slightly loose. I had to get my braid technician's help to take it down since it wasn't budging. Kamelah is one of the best hair stylists I've ever met, and I'm so grateful to know her and have my hair blessed by her hands.

The service is great, the quality of products & services are excellent. Salon has a cool vibe,…read moreeveryone is friendly. Amanda & Gabriel always take care of me and are very professional.

Gabriel did a tremendous job! I got a shot cut and he did what better suit me.the atmosphere is…read moregreat and staff vey nice.

Review After years…read moreof struggling with severe allergies to hair color--serious enough to send me to the ER--I've learned that most stylists simply don't take my concerns seriously. That completely changed with Bigger Better Hair. From the very first phone call, they truly listened and assured me I would be taken care of. When I arrived, Bella immediately took the time to understand my history and concerns in detail. I had booked my appointment less than 24 hours in advance, yet the team went out of their way to source a product specifically for me. And they absolutely delivered. For the first time in years, I left a salon with beautiful color and zero irritation--no itching, no discomfort, just confidence. Bella did an incredible job, and I couldn't be happier with the results. If you've ever felt unheard or nervous about hair color due to sensitivities, this is the place to go. Their level of care and attention is unmatched. A huge thank you to Bella and the entire team -- you've earned a client for life!

I had an appt for a consultation with Emily to get a customized full wig and had a bad & odd…read moreexperience. A male employee said my appointment was with him ( no my email says Emily but ok.. ). He asked what I wanted and after leaving me in the chair for 5 to 10 minutes he comes back and says that he isn't qualified to do a full custom wig and that I'd have to schedule with Emily and she wasn't there that day.. seriously?.. The only thing available ( considering we live 2 hours away ) was a zoom meeting the next day.. I was annoyed but decided to go with the flow and scheduled it.. guess what.. she nor the company ever called and that was 1 month ago.. it's not easy walking into any salon/ store/etc when it comes to hair loss so this was not the experience I want for anyone else.

I love a hair salon + cafe concept. I stumbled upon this spot when I was in the area and looking…read morefor coffee. Went inside and saw a lady with all the aluminum foil on her head and working and I remembered thinking to myself this is a cool concept. The coffee is great. Great staff. Cool backdrop with all the vinyls on the wall. Would totally come back if I am in the area!!!

Oooo it's cute in here! As a 70s baby I have a deep appreciation for vinyls. It set just the right…read moretone for me. The staff is friendly. Offered good tips on which drinks we might prefer based on our tastes. I got the Mexican mocha (hot) and Tokyo Smoke (cold). Both had really distinct tasty flavors. My fav was the Mexican mocha. The spice was really soothing. There is a small seating area with WiFi if needed but only on the weekdays. It's a WiFi free zone on the weekends! Give em a visit.

3/2 Phoned / got vm asking for a text be sent along w/ pic and details on what you're looking for,…read moreso did. Two days later, resent the same. No reply. Understandable, we all get busy, that is norm. As a business owner myself, I find it especially distasteful to require potential customers to do something and never have the audacity to reply after they've done it, which is what this "company" did. Two days is plenty for any business to reply a quick call/text with a yay/ney I can or cannot book you. UPDATE from 1 to 4 stars Did reply via text 3/9 w/apology for delayed response. Unfortunately, first impressions do mean a lot.

Emily is amazing! She is very prompt in texting back and offered me a variety of appointment times…read more She listened to what I was looking for and was very receptive to my requests. She did a beautiful job coloring my hair and the haircut was the best I've ever had. I highly recommend her!

I'm going to give this Salon 1 star because it's a nice building . But , Dove , my hairdresser ,…read morewas the most unprofessional woman I've ever encountered . She never honors time . I drove two hours for braids and she canceled , she said she'd give me a discount and give me gas but I said if you come now you don't have to do any of that . I waited at the salon 3 hours for her to still say she couldn't and to come back the next day . She said 10 She was there at 12 . Then she said that I would have to get up for another client !!! I then asked her for my discount and she said okay she can't rn so the NEXT DAY after texting her multiple times she sent me $10!!!!!!!!!!!!!! Then when I confronted her because I felt like that was not right she proceeded to say how she would beat me up and I know where she be at ! I'm 19 this woman is like 45 years old or some like she old I don't know why she was so unprofessional ! And then she said she didn't like doing my hair like I am a black girl I can't help that I have 4c hair ! You're supposed to make me fall in love with your work not make me feel bad about my hair that God gave me !

Comfortable vibes in here. The ladies are very polite and everyone knows what they are doing, very…read moreprofessional. The barber Glenn there is a gem in the city. Where I am atleast once a week.

Great Service! Excellent vibe ! For a fresh haircut this is the place to come. They always on point…read morefor a fresh cut! Un excelente servicio por un buen precio. Nunca falla con tu corte de pelo!

Cuts a1 everything love it manee great everything they have you looking nice and tight ,vibe is…read moreexcellent