Second time that I go with Dani and last. She ruined my hair and my son's. I paid a lot of money…read morefor her to do a horrible job. I rather cut my hair by myself and do my sons. I didn't study and I do a better job cutting my sons hair and mine!

I have been through 5 hairdressers in the last 3 years trying to get a decent cut. I decided to…read moregrow my hair back out and started having great difficulty. I kept saying to different hairdressers that I was trying to grow out the layers and somehow this translated into please cut even more short layers. When I explained this to Danielle, I could see that she was a little nervous about cutting my hair. But she really listened and gave me one of the best haircuts I've had in years. While transition haircuts can be difficult, she did an awesome job. She gave me exactly what I asked for and did it better than Ii could have hoped for. Thank you!

I got a color and cut for the first time in 5 years!!! It was very long over due and my hair…read morefeels/looks amazing!!! Definitely going back!!!

I have been getting my hair done by Heidi for a couple of years now, my daughter a few year more…read morethen me. She does an EXCEPTIONAL job. She is very thorough and not rushed. If you are not happy she would like to make things right. She also is very well rounded to know all the hip and new, cool styles and trends. She has a beautiful new location that she has decorated so beautifully. Plus, she has such increduble prices.

I requested that my hair is not short and she cutted my ha very short that as soon as i went home…read moreit looked horrible. This Was the worst haircut experience in my life.

I was in a hair slump. I walked in with about 10 different photos... different lengths, different…read morecolors, different techniques and Alexi is as able to work magic! My hair looks great and I feel great! Just the change/boost I needed!!

I want to start by saying I have never once left a bad review for anyone. My experience with Kiki…read morehas left me so disappointed that I really felt the need to share my experience to help prevent it from happening to someone else. I came to Kiki in May looking for a blonde specialist who could help mend my over processed hair and help me achieve a brighter blonde result. After an initial consult at which we talked for close to an hour where I showed her several inspo pics she scheduled me for an appointment. I show up to the first appointment and she doesn't remember who I am or what we spoke about (insists that i'm another one of her clients). After refreshing her on our conversation she says oh yeah I have you down for something else we don't have time for that appointment today and I'd also like you to start using K18 on your hair I'd like 6 more weeks of growth before I'll work on your hair (my hair is already 9 weeks grown out at this point) I'm slightly frustrated because I drove all the way to her salon for her to not realize who I am or do the service we scheduled when she could've told me she needed more growth at the consult and had me order K18 then. But, i'm a new client and really trying to be mailable so I smile and don't make a big deal of it. She suggests a haircut that day so I get a cut which I pay for at that time even though it's part of the highlight package but she reassured me she will take the amount I paid then out of the total I pay when we highlight my hair. We then schedule an appt to highlight my hair (which we were supposed to do that day) for 6 weeks later. Fast forward 6 weeks, I text her inspo pics the day before as a reminder of what I wanted. I'm a level 4 brunette wanting to be bright blonde. I even tell her in my text, i'm ready to be blonde and that my roots are so grown out. At the appt we discuss a full highlight and she suggests a root melt to make my roots not as noticeable when growing out. Not ever having had a root melt before or knowing what it is I agree. She has my inspo pics and knows I want to be bright blonde so I feel like she knows what I want it to look like. Well, the end of the appt nears and my roots are darker than they were before coming in and further down on my head. The lower part of my hair is brighter which she did well (probably put 20-30 foils in). Meanwhile I had been telling her the whole appt I don't want to see the root. Then she asks if I need a haircut, which she just did 6 weeks earlier. Now I understand not remembering every client's services but i'm thinking, "does she have no notes that she's reviewed before seeing me?" I tell her she already did one. Fast forward to paying and she charges me the whole package including the cut. We literally just talked about how she cut my hair 6 weeks ago. I tell her are you going to take out the cost of the cut? She goes, oh did you already pay for that? She knew I paid for it. She's not going to not charge a new client for a cut and take my word that I'll pay for it later. She was hoping I didn't notice. Though i'm extremely frustrated I stay calm, politely leave and even still tip her because it's the professional thing to do. I text her later letting her know that my root is just as dark as before and ask if there's a way to fix it. She says I need to sit with it for 8-10 weeks. Doesn't empathize with me or seem concerned that I spent $420 with her and i'm unhappy with the service. She says she'll schedule me for 8 weeks from then for a full highlight (which is what she was supposed to do that day!). Then I get a text saying my appt has been changed to a date and time without her even checking if it works for me. I text her the next day to politely and professionally share my feedback and let her know I don't think things are aligning and that i'm going to cancel my future appt. She proceeds to take the time to find me on Instagram and follow me but doesn't have the professionalism or decency to text me back. In the end, I'd say the only good thing I got from this 3 month saga was a recommendation for k18 (which any stylist can do) and some brightening of the bottom of my hair. Throughout the entire process, she was disorganized, forgetful, unprofessional and brash and working with her was a costly waste of time. Once you read her response to my review you will immediately see that instead of taking responsibility and trying to understand where things went wrong she has chosen to degrade the client and blatantly lie (Serious health issues? Could only come in once a quarter? What?) The only behavior that was erratic was hers, not remembering who I am, what we scheduled, whether she cut my hair or not, not charging the correct amount, etc. I think the fact that Kiki is only responding because this is a public forum but won't respond to the client individually tells you everything you need to know. See my before and after below.

Do not waste your time or money at this salon. I got the NonToxic Smoothing Treatment. I have…read moregotten Keratin and Brazilian Blowout, having paid 1/2 of what I did for this service, and had results that lasted 6 months. This service, with "S4" product, did not last one wash. Kiki's consultation was inherently flawed, leading me to believe I would get the same results as with Keratin or Braziliian Blowout without the harmful chemicals; though "not as pin straight," but no frizz, wash-and-go. This is far from the case, with literally no difference in the quality of my hair before and after. After my first wash, I described my disappointing result to Kiki, and she backtracked, saying it would decrease blowout times and ease styling, but that both were required for the results I desired. I rarely blow dry my hair to protect from damage, so this would have been a red flag during a consultation - this was the first time I had heard that caveat. Kiki then sent me multiple PDFs from the manufacturer of the product describing expected results: "S4 will reduce frizz and deliver straighter, smoother, healthier looking, more manageable, and exquisitely beautiful hair and will last for months. Your clients will love it. S4 is a transformational, long lasting, and safe treatment that brings hair to its ideal, most beautiful condition without damaging or dangerous chemicals like formaldehyde, which can be found in other straightening or smoothing products." I thanked Kiki for the literature, since it confirmed that the treatment was not effective. I asked for a refund, even partial. She did not respond. Aside from the ineffective treatment, Kiki charged me $180 more than she should have (I should have caught it, and to her credit, she refunded me $200). She was 30 minutes late to start, and spent 30 minutes for the "consultation", which again, was egregiously misrepresentative of the product and treatment. I am disappointed on every level.

This is a wonderful salon. Me and my 5-year-old went for haircuts and Heather did a wonderful job…read more She was nice, and patient, and asked for feedback constantly. Reading the other reviews I see that most of the stylists have been there for years, and that speaks highly of any business. I highly recommend this salon in downtown Louisville.

Always excellent! Jenny has been cutting and coloring my hair for 7 years. She is very experienced…read moreand knowledgeable. She always provides a haircut style and color for me that will compliment my face and skin tone. My hair has been cut into long, medium, and short styles and all styles have looked great! You won't be disappointed.

I have learned my lesson in not to go to anyone else but Arely. She listens to what you want while…read morerecommending the best for you and your hair. I trust her, and everytime I go in, I simply let her do her thing and I am never disappointed. She is a passionate hair proffesional and her studio is personable, clean and cozy. Always a joy to see, and get my hair done with. Highly recommend you get to know her and of course put your hair and wonderful hands.

Love love love !!!! Arely did an amazing on my hair, so much care and professional ! The color…read morelooks so nice and hair feel so soft . Thank you Arely!!

Super bummed out. I trusted the owner to cut all my hair off and color it. The cut was exactly what…read moreI asked for and the color was great, so why the bad review? Well, the stylist knew I was getting my hair cut off for an upcoming surgery that would affect my ability to care for long hair. The surgeon did not release me to color my hair due to sutures in my neck. So, I had extensive grow out, I get it not the stylist fault, however when I was finally able to get back in the chair there was a decision to blend my grow out. Almost 300 dollars later my hair looked untouched, the grow out literally looks the same.

I'd grown out my COVID hair for a year or so, and I'd gotten tired of the length. I called around,…read morehoping for a day-of appointment. After about six or seven rejections, I gave 303 a jingle. They were quick to inform me about a cancellation that day, and thus my appointment was secured. One of the reasons I'd waited so long is because of bad experiences with salons in town. Carbon made an absolute mess of my bangs, The Spot spent a lot of time cutting just about nothing off of my head, etc. Ironically, Great Clips was my go-to when I had shorter hair. That said, I was a little nervous when I walked into 303. I like to play around with retro style, so my choice haircut for my length was Crockett in S5 of Miami Vice. I know, I'm a giant dork. After taking a quick look at the reference pic, we were off and running. It's the best haircut I've ever gotten. Ever. I'm having a tough time remembering his name, but the dude who helped me out was friendly, knowledgeable and passionate about what he was doing. He had a brand new skeleton themed smock, so I could tell he was having fun with the job. He didn't rush the job, he wasn't distracted or thinking about other clients, and he took a full hour and a half to give me the exact cut that I wanted. I couldn't be happier with the results. 303, you've got a friend in me.

Had been following this stylist on insta for awhile before I became a client. Her work is unique…read moreand she has many special color offerings you can't find just anywhere (she does some very impressive multicolor rainbow colorings). Her location is easily accessible and there is ample parking outside on either side of the salon. Her space is clean and welcoming featuring many live plants as well as snacks and a Keurig to satisfy your caffeine fix. Scheduling online is a breeze and she offers a wide variety of products in the salon as well as in her online store. Communication is smooth and she is honest about what is possible with each persons hair. Highly recommend you give Ashley a try!

Ashley is awesome! She listens and is honest with what will work with your hair. Great experience!read more