I have been using this business for over 30 years. They are great, especially Becky. She does an…read moreexceptional job cutting my hair.

I hate having to leave a negative review because everyone I interacted with was kind,…read moreaccommodating, and genuinely seemed to want to help. Unfortunately, my experience ended with my hair being severely damaged. I booked a consultation before my appointment because the health of my hair was my number one priority. I explained that I had spent years growing out healthy hair and specifically expressed my concerns about using bleach. At my initial appointment, none of the color took. I walked out looking exactly the same as when I came in. I was told it could be corrected in a week or two. The next day, I called because I had an important event coming up and couldn't wait. The salon was very understanding and brought me in after closing the following day, which I truly appreciated. During the correction, I was told my hair would need to be bleached but that it would remain healthy because the bleach being used was very gentle. Instead of the all-over color I originally requested, I received a balayage. While it wasn't what I had asked for, I was happy enough with the overall appearance at first because it looked much better than before. However, once I styled my hair myself, I realized the balayage was very patchy in places, with harsh, abrupt transitions from light to dark. After my first wash at home using professional salon products, I immediately noticed something was wrong. My hair felt extremely dry, tangled, and almost gummy. I had to use three times the amount of conditioner just to get a comb through it. My mid-lengths and ends became incredibly frizzy, and no amount of heat styling or product could smooth them out. I tried to live with it for weeks, hoping it would improve. It never did. I travel to Florida multiple times a year, so I'm no stranger to humidity, but during my most recent trip my hair became completely unmanageable. Within minutes of styling it, it would turn into a frizzy, tangled mess. It was honestly embarrassing and left me feeling incredibly self-conscious. When I returned home, I went to another stylist for a second opinion. I was told my hair had sustained severe damage. I now have orange and brown hair that I can't afford to correct, and my options are either spending thousands of dollars on extensions or cutting off years of growth. This was my first salon visit in over two years, and I trusted that my hair would be cared for. Instead, I left with hair that I no longer recognize. As a woman, it's heartbreaking. I truly wish I had never stepped into the salon because I would do anything to have my healthy hair back. I don't write reviews like this lightly, but I hope my experience encourages better communication, realistic expectations, and above all, greater care for the long-term health of clients' hair.

I wanted a layered cut and had reference pictures. Sue is clearly experienced and has good taste --…read moreshe understood my vision and turned the idea into a cut that fit my face perfectly (and she is quick!!!). She gave me a beautiful blowout as the cherry on top. Never received so many compliments on a haircut. Definitely recommend.

I want to start by saying I was in a pretty foul mood when I was turned away by another salon in…read moreHaymarket (for a simple root touch up). I called a couple of salons in the area and came upon this one; which I had seen before in reviews on Yelp but had avoided because RT 29 in Gainesville is just a mess. Luckily I was able to get in with Sue, and she took care of my roots. Good price too. I sent her a text the next day to inquire about highlights and she said yes to the following Friday. I have super dark hair, but have been a platinum blonde in previous years, so aware of risks to hair condition and the color possibilities. She had no reservations about what she was doing and made me feel confident in the chair. The highlights were just beautiful- they may require a toner in the future, but were neutral enough and not red for my liking. She was super excited and enthusiastic about the color- how could I have not been? I look forward to seeing this wonderful lady who was confident and delivered me a change in color I like! And, her cost was less than half of the other salon who claimed it could not be done! Thank you , Sue, you are a gem!

Christy is absolutely the most amazing hair stylist I've come acrossed. She's been my hair stylist…read morefor a few years now and I couldn't imagine having someone else color, cut, or style my hair. I'm really picky and she meets all my expectations! I tend to present her challenges when it comes to color as she always has to mix colors together using her own judgement. I tend to want colors that don't come premixed or with instructions on what to mix to get it. She never fails me and my hair always looks amazing when she is done. She takes her time and never rushes either.

While the Salaon is so lovely and clean. Front Desk Best…read more Very Welcoming. However, bit overpriced for service received. Bit into their own heads, Client should be 1st. Ask for a Price Sheet. Good luck.

Thomas, Chelsea so nice. The place has a great vibe; contemporary while not pretentious, decent…read moreprices, and I truly loved Thomas. I'm a low maintenance person and don't identify with my hair. Beautiful job and just a great experience. Will return and already asked my hubby to give Thomas a shot since he also trims beards. Good job!

We love Thomas! Great with helping my boys figure out their "looks"! He was patient and very…read morehelpful!

Won did such a great job with my hair cut! It was my first time there and she made me feel so…read morewelcome and really listened to what I wanted. It was exactly as I wanted and looks like the photos I showed her. Prices are reasonable, place is clean and beautiful, and the people are wonderful! Found my new local hair stylist!!!

I'm over it. Been coming here for a while and the damage they've done to my hair is significant. I…read moregot a good haircut a couple times in the beginning...but now they seem interested in putting in no effort. The last couple of times I've had to correct them on clear issues. I asked them to try to feather my hair this time and nope didn't even bother. Seriously though they are super friendly and say they remember me, maybe only because they know I'm a sucker. Sorry ladies but your low effort has cost you a regular.

-I like their haircuts -Friendly ladies…read more-Fair price -No long waits -I don't have one lady in part who cuts my hair as they all listen and cut it how I like

I told them to cut a bit off, like a medium trim, they proceed to cut almost everything off and…read morebarely listen to a word I said. Absolutely bull**it for lack of a better word.

Abbey is my hairdresser, I had hair cut, root touch up and partial highlighting she did a very good…read moreoverall especially pleased with my highlighting!

Great Vibe! Knowledgeable and talented stylists. Caring and compassionate staff. Flexible booking…read moretimes. Love the online booking option!

Cathy is a horrible nasty lady. My mother has been going there for a while. She suffers multiple…read moreissues including dementia so she has an aide that takes her so I can work. Today when they showed up for her appointment she proceeded to yell and scream at my elderly mother and aide. Demanding to know why they were there and they didn't show up for an appointment in December that was never made. She will never get another dime from my mother and I will make sure everyone knows how horrible she is. The audacity of her to yell and an elderly person that looks forward to her once every other month outing. Have some common decency Cathy. You are what's wrong with todays world. Doesn't cost you a dime to be nice to someone. Have the day you deserve. Gave one star only because it was required. Would give a negative 50 if it was allowed.

I went for a haircut today - and for the first time in some 20 years, I went to a new place -…read moreCathy's Hair Design. With gas prices what they are - I figured going to a local place that costs a little more than the old place will come close to evening out - rather than driving to Fairfax for a haircut. My Mom got her hair done here recently and recommended I check it out. Cathy's has been around for some 20 years - most of that time was spent in a location in Gainesville in the Gainesville Village Square strip mall - a location which is now history due to acquisition of the property by the Virginia Department of Transportation for a road improvement project. The new location is in Haymarket - they have taken over a large chunk of the space previously occupied by Blackberries. Tammy was my hair stylist. She gave me a wash and then cut my hair. My hair is not that long so it's not like it's rocket science. She did a nice job. She seems like a nice person, and its a cool small town hair salon.