I requested that my hair is not short and she cutted my ha very short that as soon as i went home…read moreit looked horrible. This Was the worst haircut experience in my life.

I was in a hair slump. I walked in with about 10 different photos... different lengths, different…read morecolors, different techniques and Alexi is as able to work magic! My hair looks great and I feel great! Just the change/boost I needed!!

Ask for Lyn Hernandez, she is the best! Her experience in hair is superb. I always get what I need…read moreand she understands my wants. She's a busy hairstylist so call ahead for a appointment. The salon overall is very clean and modern. Beautiful place for a salon.

Lyn is the best. She's cut and colored my hair for many years and I wouldn't trust anyone else. She…read morealways listens to what her clients want to achieve, but always has great suggestions ready if you want them.

I went to the Parlour because the price was reasonable and my hair is now BROKEN. The color she…read moreused irritated my scalp and lasted only a day before turning my hair a orange shade. She was extremely rude when I called about my concerns and tried to blame me for it, not to mention she was late getting to my appointment and afterwords rushed me because her appointment after me arrived. Very unprofessional and negative vibe. Low quality supply is used at this shop, my hair is so distressed and frizzy even after a deep conditioning treatment. It's like products used were something you purchase from Sally's. I do not recommend this place to anyone, the woman at the Parlour only cares about taking your money.

Great vibe, great service and cut by Angelina for a reasonable price. Will definitely be back!read more

I got a color correction with Samantha (Sammi) Lau here after a horrible highlight/balayage went…read morewrong elsewhere as my hair came out this orange-copper mess that just wasn't it. Sammi took it from that to a really lovely beige blonde, and I'm so happy with how it turned out. The correction took about 4 hours and ran roughly ~$120/hour, which felt fair given how much work went into fixing it. I waited to post this until it had grown out some, because that's the real test of a good color job, and it's held up seamlessly. No weird line where the old color meets new growth, no brassiness creeping back in. That tells me she really got the formula right, not just a quick fix that looks good for two weeks. If you've had a color disaster somewhere else, Sammi's your girl. So glad I found her!

Very expensive service for not doing what I asked for. I asked for my hair to return to my natural…read morecolor and she went darker. Also got hair dye all over my face, and all over my clothes. I washed my hair a few days later and somehow the hair dye touching my shirt also stained my shirt. SUPER MESSY. Please work on this, your salon ruined my new matching set and shirt. Additionally, the stylist missed an entire chunk of my hair, as seen pictured. Again, very sloppy job & you can just tell this is a salon that wants to filter in any many people as they can possible.

I want to start by saying I have never once left a bad review for anyone. My experience with Kiki…read morehas left me so disappointed that I really felt the need to share my experience to help prevent it from happening to someone else. I came to Kiki in May looking for a blonde specialist who could help mend my over processed hair and help me achieve a brighter blonde result. After an initial consult at which we talked for close to an hour where I showed her several inspo pics she scheduled me for an appointment. I show up to the first appointment and she doesn't remember who I am or what we spoke about (insists that i'm another one of her clients). After refreshing her on our conversation she says oh yeah I have you down for something else we don't have time for that appointment today and I'd also like you to start using K18 on your hair I'd like 6 more weeks of growth before I'll work on your hair (my hair is already 9 weeks grown out at this point) I'm slightly frustrated because I drove all the way to her salon for her to not realize who I am or do the service we scheduled when she could've told me she needed more growth at the consult and had me order K18 then. But, i'm a new client and really trying to be mailable so I smile and don't make a big deal of it. She suggests a haircut that day so I get a cut which I pay for at that time even though it's part of the highlight package but she reassured me she will take the amount I paid then out of the total I pay when we highlight my hair. We then schedule an appt to highlight my hair (which we were supposed to do that day) for 6 weeks later. Fast forward 6 weeks, I text her inspo pics the day before as a reminder of what I wanted. I'm a level 4 brunette wanting to be bright blonde. I even tell her in my text, i'm ready to be blonde and that my roots are so grown out. At the appt we discuss a full highlight and she suggests a root melt to make my roots not as noticeable when growing out. Not ever having had a root melt before or knowing what it is I agree. She has my inspo pics and knows I want to be bright blonde so I feel like she knows what I want it to look like. Well, the end of the appt nears and my roots are darker than they were before coming in and further down on my head. The lower part of my hair is brighter which she did well (probably put 20-30 foils in). Meanwhile I had been telling her the whole appt I don't want to see the root. Then she asks if I need a haircut, which she just did 6 weeks earlier. Now I understand not remembering every client's services but i'm thinking, "does she have no notes that she's reviewed before seeing me?" I tell her she already did one. Fast forward to paying and she charges me the whole package including the cut. We literally just talked about how she cut my hair 6 weeks ago. I tell her are you going to take out the cost of the cut? She goes, oh did you already pay for that? She knew I paid for it. She's not going to not charge a new client for a cut and take my word that I'll pay for it later. She was hoping I didn't notice. Though i'm extremely frustrated I stay calm, politely leave and even still tip her because it's the professional thing to do. I text her later letting her know that my root is just as dark as before and ask if there's a way to fix it. She says I need to sit with it for 8-10 weeks. Doesn't empathize with me or seem concerned that I spent $420 with her and i'm unhappy with the service. She says she'll schedule me for 8 weeks from then for a full highlight (which is what she was supposed to do that day!). Then I get a text saying my appt has been changed to a date and time without her even checking if it works for me. I text her the next day to politely and professionally share my feedback and let her know I don't think things are aligning and that i'm going to cancel my future appt. She proceeds to take the time to find me on Instagram and follow me but doesn't have the professionalism or decency to text me back. In the end, I'd say the only good thing I got from this 3 month saga was a recommendation for k18 (which any stylist can do) and some brightening of the bottom of my hair. Throughout the entire process, she was disorganized, forgetful, unprofessional and brash and working with her was a costly waste of time. Once you read her response to my review you will immediately see that instead of taking responsibility and trying to understand where things went wrong she has chosen to degrade the client and blatantly lie (Serious health issues? Could only come in once a quarter? What?) The only behavior that was erratic was hers, not remembering who I am, what we scheduled, whether she cut my hair or not, not charging the correct amount, etc. I think the fact that Kiki is only responding because this is a public forum but won't respond to the client individually tells you everything you need to know. See my before and after below.

Do not waste your time or money at this salon. I got the NonToxic Smoothing Treatment. I have…read moregotten Keratin and Brazilian Blowout, having paid 1/2 of what I did for this service, and had results that lasted 6 months. This service, with "S4" product, did not last one wash. Kiki's consultation was inherently flawed, leading me to believe I would get the same results as with Keratin or Braziliian Blowout without the harmful chemicals; though "not as pin straight," but no frizz, wash-and-go. This is far from the case, with literally no difference in the quality of my hair before and after. After my first wash, I described my disappointing result to Kiki, and she backtracked, saying it would decrease blowout times and ease styling, but that both were required for the results I desired. I rarely blow dry my hair to protect from damage, so this would have been a red flag during a consultation - this was the first time I had heard that caveat. Kiki then sent me multiple PDFs from the manufacturer of the product describing expected results: "S4 will reduce frizz and deliver straighter, smoother, healthier looking, more manageable, and exquisitely beautiful hair and will last for months. Your clients will love it. S4 is a transformational, long lasting, and safe treatment that brings hair to its ideal, most beautiful condition without damaging or dangerous chemicals like formaldehyde, which can be found in other straightening or smoothing products." I thanked Kiki for the literature, since it confirmed that the treatment was not effective. I asked for a refund, even partial. She did not respond. Aside from the ineffective treatment, Kiki charged me $180 more than she should have (I should have caught it, and to her credit, she refunded me $200). She was 30 minutes late to start, and spent 30 minutes for the "consultation", which again, was egregiously misrepresentative of the product and treatment. I am disappointed on every level.

Ashley has been doing my (very challenging) hair for a few years now, and I wouldn't even think of…read moregoing anywhere else. I prefer an individual studio experience to the big salon, and Ashley's studio in the Sola Salons is perfect. She's a great listener, a talented stylist and colorist, and an all-around wonderful person. I cannot recommend her enough.

This was a rough appointment. I called for an appointment and was delighted that there was an…read moreopening with Mary the next day. It started out well, I explained what I wanted and showed photos. She was kind, had lots to tell me about her life story, kids, in-laws and whatever else came to mind. The treatment for the hair consult as well as anything to do with touching my hair was where it got rough. She pulled my hair, whapped my in the head with brushes, the hair dryer and curling iron. The shampoo process was so painful with all the hair pulling and her whacking my head. My neck was sore for 2 days after the appointment from where she dug her fingers into me. She started cussing while telling me her stories. It was really kinda frightening and the first time I ever thought about ending a hair appointment early and walking out. When all was said and done, the bronde balyage we agreed on was mostly brown with red highlights. I wanted to cry. That is 2 hours and change and over $300 that I'll never get back.

Heather does my nails and Lois does my hair and they are both fabulous. I buy all of my hair…read moreproducts here as well. The staff is very friendly, knowledgeable, and professional while offering a very comfortable atmosphere. I wouldn't go anywhere else!

First, Diane does an AMAZING job. She's cut and colored my hair for years and so many of my friends…read morehave also been with her for decades. Consistently great cut/color, affordable, and she makes you feel like a million bucks on your way out the door. I had her do my hair for a couple of photo shoots (author and public speaker here) and I go in feeling more confident and beautiful. She's fantastic!

What a joke!! We went to her based on a recommendation from a fantastic salon, and were so…read moredisappointed it was comical. Myself, my fiancé, her Maid of Honor and my best man all booked with her right before our wedding. She barely touched my hair and beard, butchered my best man's buzz cut (easiest cut in the world, I would think...) and the girls' updos were so bad that we all had a good laugh before they had to go have them completely redone. The price was cheap, but I would have gladly paid double or triple to get even a half-decent cut/trim.