It seems as though this state is losing Black estheticians so I decided to look for someone who…read moreworks for themselves, and came across Ariel. Her shop is located in the Phenix salon suites (go right past the front desk and immediately take a left, she's at the end of the hall on the left). Her space is well maintained and she is nice but the five stars are for the extremely (and I mean *meticulous*) thorough Brazilian wax she gave me. I am not a stranger to waxing as I have done it for at least a decade, but she made sure no hair was left behind, using hard wax and then strips to ensure my happiness. I was thoroughly impressed. I prefer sugaring but I didn't have any of the skin rawness that sometimes happens with rushed jobs. She is on par with other waxers in the area like Tommy's. I highly recommend her.

I had a not so pleasant experience at the European Wax centre and I have found that there were many…read moreother places in North Haven itself which were open on Sunday. It was easy to get an appointment at this place online through google. I don't come to this area of Universal Drive that often so was not very familiar with the place and google map led me to the other side of the road and it took 4-5 minutes for me to figure out where exactly the location was. Upon entering the main entrance, there was a receptionist who helped me find the salon as there are a few salons/stores inside the building. I think they all charge a bit higher than other local salons. The place itself was super clean and I was in and out in no time. The salon is more like a small room with just one person working and she can accommodate only one customer at a time. When it comes to the service and the overall waxing experience, I found it pretty average, and would say I have got better services for much cheaper price.

Very clean, staff is nice, Marissa is great always is upbeat, quick and makes you feel comfortableread more

The manager Renee is never on site and is a liar. I had an horrible experience and she left me a…read morevoicemail and email stating that she would add credits on my account for the inconvenience, yet 2 visits later there has been no credit and she is never here or responds when contacted. Staff claims to always be trying to call her or the district manager and never any response. It's really a shame as the other staff members are really not bad. But this location lacks leadership and supervision. Edit to add: I personally spoke to the district manager, Choice, who made it right. I appreciate it. Hopefully she provides Renee and front staff with needed training.

I have been going to MJ for years now, and I am never disappointed. I trust them with my manicures,…read morepedicures, and eyebrow waxing. I never go anywhere else! All artists are talented!

I researched Yelp and seen that this place had good reviews. I didn't make an appointment but knew…read morethat I wanted a manicure and my toes painted. I was told I could only get one (which I was going to just walk out) but I decided to go with the manicure. The tech did a good job. As it was time to leave I was at the register next to another customer that asked if she could get a pedicure. For some reason they wanted me to pay prior to her (maybe because they were going to do her pedicure). I paid and waited for that customer to leave behind me. Never happened. Let's just say she most likely received all her services she requested. I won't return because this was my first time not getting all the services I requested. I don't want to say they were bad but what's right is right. Had I gotten all my requests I would've given them another chance. I must say the price was reasonable and there were many nail polish colors.

I got waxing done here by Melissa W. She gave me the best waxing service I got in recent times. It…read morewas done quick and the whole experience was good. I highly recommend this place. The online booking was convenient for me. The slots get filed quickly. So it's a good idea to book ahead. I will be back to try other services here like facial and pedicure.

I don't normally ever leave bad reviews but i do wish it was a better experience being so close to…read morewhere i live. I haven't gotten my nails done in a long time however I had gone quite frequently in the past to an amazing nail technician and place. One - it's very cold in there. Not too pleasant when you're sitting there for nails, and wearing fairly warm shoes. Two - the "quick dry" spray doesn't dry. Not to put your coat on isn't an option in the winter in New England. Having a place to dry your nails needs to be in place or atleast communicating to your client just sit here for x more minutes then we can check them. And lastly a smooth looking nail is expected when you pay for nails. I do my nails all the time at home the only different is that smooth finish you hope to achieve by a nail technician. The simple nail art did come out beautiful. Honestly, the salon itself is a no for me altogether with a less than average experience. I don't recommend it. I can be more specific of other issues but I honestly don't like leaving these kinds of reviews. I think the salon owner needs to pay more attention to details while there are far too many nail salons to choose from that capitalize on one of these issues. Maybe it was a bad first experience but i won't be returning.

Abby is fantastic!!! I had color, highlights and a cut done by her. I highly recommend her…read moreservices. The salon is clean and the music is good. Go see Abby, you will be happy you did!!!

I'm so disappointed with my experience. This afternoon I arrived for a cut and dry and eyebrow…read morewaxing. I had previously worked with Abby. She was kind, consistent and reasonably priced. Abby no longer works at Le Petite so I saw Christine for my appointment. I have to say, I enjoyed Abby so much more. I also did not appreciate having to wait in the middle of my appointment for another client to be shampooed and glazed. When Christine returned my hair had pretty much air dried. Upon checkout I was shocked when I was charged $40 more than Abby. Christine told me she had been "doing this for 20 years". I was a lot happier with Abby based on her attentiveness, demeanor and skill. I'm disappointed in this experience and will not return.

Karen is amazing! Every time I leave her spa, I feel refreshed and so much lighter. I have had 2…read moremassages and a facial. I am never disappointed. She is a great massage and skin therapist and has phenomenal customer service. I will never go anywhere else.

Karen does a great massage and she does facials pedicures and other services the room is,really…read morenice too . And she also gives you plenty of time ,also the products she uses are great too

People here are so rude and unprofessional. I would never try any of their locations nor recommend…read morethis place to any of my friends. Today, I had an appointment at this place at 3.45 PM and was late by 4 minutes and reached the place by 3.49 PM. They checked my name and asked me to wait there for 20 minutes. When I checked with them again at 4.10 PM, they told me that as I was late they wouldn't be able to do the services today and they would reschedule my appointment to tomorrow. Even if the fact that arriving late by 4 minutes is a huge fault, why would they make me spend 23 minutes ( I left the place at 4.12 PM) only for asking me to reschedule and come again on another day.

Caitlyn was training today under Carly and did an amazing job! Never would've guessed she was new…read moreto it. Always made sure to put enough wax on to be as painless as possible as well as efficient. Both of them were so sweet and definitely made me feel super comfortable I got my Brazilian done (over 7 weeks since my last one so I was worried it would be painful since i fell behind but not at all) and armpits.