This woman is absolutely amazing! I wish I came here first when I got my hair braided a few weeks…read moreprior. I ended up bringing my daughter here about a month ago and it was the best decision I could've made for her. She was ready for my daughter right on the dot for her appointment time and she went straight to prepping. Not only is Aminata sweet, respectful, gentle, professional, and quite fast I might add, but she makes you feel right at home as well. I couldn't have asked for a better stylist! When it came to picking out the colour for the braiding hair, I actually always go with either a #1B or #2 for my daughter, but as the professional Aminata is, she chose a #4 instead, which turned out to be a perfect match. I had no idea! It didn't stop there though. She not only asked for my opinion; she also made sure my daughter was comfortable with the choice as well. I've never seen a stylist ask an 11 year old for a second opinion. Aminata made my daughter feel significant and gave her confidence since she was the one sitting in Aminata's chair. That's EXTREMELY important to me, because my husband and I are raising our kids to know that they matter and they have a voice. We teach our children to speak up and she gave that opportunity to my daughter without me even saying one word about it. Although she's closed today (which made me remember to write a review in the first place), I plan to call tomorrow to book another appointment for my other daughter. I really hope she does locks because my husband wants to start going to her along with my son after hearing about my daughter's experience. This has nothing to do with her as a professional, but I have to speak about her character. We had a long conversation about countless topics. Within those conversations, I've concluded that Aminata has a heart of gold! She's sweet, understanding, patient, aspiring and inspiring, and has the best intentions for our children and humanity as a whole. She spoke with a passion you can't fake. In a world often characterized by its fast-paced nature and the pursuit of personal success, encountering someone with a heart of gold is like finding a rare gem amidst the hustle and bustle. I had the privilege of getting to know Aminata whose genuine kindness and unwavering compassion left an indelible mark on me. From the very first interaction, it became evident that this person's heart was a reservoir of goodness. I left to get food and when I came back, Aminata was speaking on the phone with someone. The conversation I overheard made me realize that she understands the power of compassion. Her ability to empathize with others and offer genuine support created an atmosphere of warmth and comfort that brought a smile to my face. One of the most striking qualities was her selflessness. Aminata places the needs of others before her own, demonstrating an unparalleled generosity of spirit. Whether it she's a listening ear during someone's challenged time or extending a helping hand without hesitation, Aminata's kindness aren't calculated; it's like she was acting on an instinctive response to the call of humanity. What truly sets this person apart is her authenticity. There are no ulterior motives, no hidden agendas--just a sincere desire to make the world a better place and a passion for hair. This may seem like a lot, but it definitely is not. I'm saying all of this, because many people are unaware, but hair transfers energy. If someone has bad intentions for you or a negative heart, that energy can get passed to you through your hair. Due to what I observed and our experiences, I trust her and will continue to do so. I also plan to reach out to her to work with her in the future to help grow her business. I have a few professions that are in the field of marketing, fashion, etc. and I want nothing but the best for her business. Aminata, if you ever read this, just know that I want to offer you my services free of charge. You've prepaid for anything we do together for your business, with your kindness and character. I can't wait to come back to discuss with you further, on how we can grow your business!

Ami never disappoints. I trust her with my hair. Since moving from NYC metro area, I had to make…read moresure I had a trusted hair care person. She knows how to grow hair, do amazing color treatments, recommend excellent hair care management and she pours in her love of the Lord!

This is my 2nd visit to Shy Watters-Federal Hill. A posh boutique hair salon. Kind staff, great…read morecustomer service, exceptional leadership from the owner. Absolutely love De'Sheara. Her meticulous braiding style is UNMATCHED! Worth the drive and the money!

I was first introduced to Shy Watters in the summer of 2016. Since then, I have been a long-time…read morerepeat (and happy) client/customer up until recently. This review is in reference to her shockingly poor customer service, not the salon itself or any of the other stylists. Due to COVID-19, appointments could no longer be scheduled using the app, clients were required to e-mail stylists in order to schedule, completely understandable. On August 12, 2020, I had an appointment scheduled for 11:00 am, upon arrival at the salon, there was a notice posted on the door that Shy had a personal emergency and would have to reschedule. I live about 30 minutes away from the salon, and although disappointed that I wouldn't be getting my hair styled that day as expected, I was more concerned that my stylist was ok and in good health. I emailed Shy before driving back home, I said I hoped that everything was ok and to please let me know when I could reschedule. A few days pass, it's now Saturday, August 15, and I haven't received an e-mail response, so I decided to call her other location, Fells Point, because I'm not sure if Shy was still experiencing an emergency and I didn't want to be a bother. I was able to get an appointment with another stylist at the Fells Point location the very next day, perfect! It's Sunday, my service appointment went well, to my surprise Shy called the stylist who serviced me and told her to give me a 40% discount, it wasn't unexpected, but I appreciated her doing that. Later Sunday evening, Shy emailed me and apologized for the cancellation, again appreciated the personalized customer service. We emailed back and forth about my current style and discussed ideas about what I wanted to do next. During the conversation, Shy informed me that she'll be back to work fully starting the first week of September and that online booking would be back up as well. Fast forward to August 21, I happened to be browsing the app and noticed that a few September dates had opened up - one of those dates being the 9th, so I thought maybe she opened her book early, but I wasn't sure so I decided to email her for clarity - I desperately needed an appointment for September 4th as I have an event to attend on the 5th, so I emailed her to see if she had any availability on that day, as since the beginning of the pandemic, this has been our primary source of communication. Her auto-reply says to give her 24 hours for a response, again me not wanting to be a bother, I wanted to give her ample time to respond. On the morning of August 25, I decided to call the Federal Hill location, because I really need to secure an appointment for my upcoming event. A woman answers the phone and I'm greeted with "Shy Watters Hair Studio," I asked "hey, is this Shy," she responds "yes, may I ask who's calling" and in a jokingly manner, I responded "hey, this is Nickole don't mean to stalk you," and then the line immediately disconnects. I'm thinking it must be a mistake, Shy wouldn't hang up on me, what would be the reason? I'm just calling to get clarity on her availability. I called back 45 minutes later just to be sure, and received no answer. And to date, she has not replied to my email from August 21. I'm writing this review as a buyer beware, yes, the salon is great, Shy does do great work, that is not up for debate. However, the way that she handled the situation was poorly done and in bad taste. I have never experienced such terrible customer service. Unfortunately, I will no longer be able to support her salon or brand. Hanging up on customers (unwarranted, might I add) is unacceptable and unprofessional. Treat your clients with more respect.

Always love my service when coming into the salon. Laughs Great Stylist Reasonable prices. I love…read moreTiffany she is very versatile with my styles.

Do not use this hair salon, stylist are rude and will leave you under the dryer and leave the salon.read more

I have been coming to harmony styles for the past two years and wow I have had nothing but an…read moreamazing experience. She educated me from the day I booked a consultation to the day of my first appointment. You can tell she cares more about your hair than the money just by the care she takes and her prices are extremely reasonable compared to other stylist. Her shop is always clean and put together with great light essential oils to calm you during your service. She takes her time during your retie and checks on you throughout the service to make sure your comfortable. She ends with oiling your hair and the best scalp massage you'll ever have. She's very sweet and friendly and creates a great relationship and rapport with you and my locs ???? Flourishing she is very big on healthy hair as well

Responsive and knowledgeable but professionalism could use improvement. Consultation happened and…read moreby the end of the appointment we confirmed a date and time for my install. Approximately 6 days later Harmony states "After further consideration we are not a good fit". The issue is that I had cancelled an appointment with another stylist to book with her. So I loss my appointment and deposits and no explanation of what changed from my consult to setting my establishment appointment. She has really good work from what I can see but it would have been nice for her to be upfront from the start.

UPDATE: After not…read morereceiving a refund as promised on Friday 8/30 or hearing back from Keisha George, I reached out to the owner of Anointed Touch Salon & Spa and told her about my ordeal. Shaunda, the salon owner, offered to give me a free conditioning treatment that would help my hair recover some of it's curl pattern and she also offered to reimburse me the $120 that Keisha was supposed to refund me. She said Keisha was out of town. Ms Shaunda was very kind and very generous and I truly appreciated her understanding with this matter. I took her up on both offers and went to her on 8/31 to get the conditioning treatment and hair misting service and it was very nice. My curl pattern was more evident, although I still had evidence of heat damage especially in the back but, nonetheless, Ms. Shaunda is a true professional and clearly knows about natural hair. Thank you again!

What a difference a year makes. My first visit to Anointed was in 2023 and I was so impressed with…read morethe owner and the service I received. I'm over 60 with Lupus so my hair situation is poor. My visit today was a silk press and color. I arrived really early for my noon appointment so Shaunda , the owner wasn't there but I was taken in and was given a hair wash. Fast forward to 12:30, 30 minutes past my appointment time Shaunda comes in doesn't introduce herself or apologize for being late. I ask, did you have me in the books? Now this is only because the receptionist was on the phone with her earlier and asked me what my name was. Shaunda said yes but then said she went to get lunch. Fine. But still didn't apologize for being late. Now we're into the appointment at 3:00pm and another client comes in (yes I'm still there) and her staff introduces themselves including Shaunda! I'm more disappointed in this experience than pissed off although the whole time I was biting my tongue because I was mad with her "service." I was there for over 3 hours and the best customer service was the owners staff. People show you who they are so believe it.

Honestly one of the worst decisions I ever made regarding salons. Her communication skills are not…read moreup to par. When I entered her establishment she did not greet me. She did not listen to me nor what I required for my hair. She kept oddly debating me about keratin treatments. It's never that deep. I was very dissatisfied with my hair results. Then she said that what she decided to with MY HAIR looked better than what I WANTED! He kept emphasizing the volume and density in my hair and wishing she had it. I asked for a roller set and a medium heat blow dry for a voluminous look. She gave me a moussed flex rod set. Curls were tighter than I wanted. Completely unprofessional. Don't recommend at all. I was there for over 3 hours. I genuinely don't think she knew what she was doing. She was using a hard brush and I had to ask for a softer brush. Ripping my hair. My hair was as stiff as ever. I can't wait to wash it out. These hair dressers nowadays don't specialize in hair care anymore. Very disappointed because I had higher expectations.

I requested an appointment and never heard back from the salon. What a horrible way to run a…read morebusiness. I was excited to try a new salon but never had the opportunity due to it being a poorly ran business. I made an appointment with another salon that was accepted. I suggest for others not to waste their time with this place. There are other salons that are eager for your business.

Well, i just finished a review on a nail salon from the same area so might as well do this one…read morealso. I was visiting from out of town and hit up Yelp for a place to go. The ppl i was visiting laughed because i was gone all day! Like i knew my way around . I told them Yelp and Waze are my besties!! So i see this salon and they do it all!! They're a unisex spot that Braids, does line ups, retwists locs, silk press you name it there's a stylist that does it. I had Brielle and she was amazing. The place was busy but friendly and professional. They serviced old and young. Masks are required and if you don't have one you can purchase one from them. I got a wash, trim and a silk press. My hair came out so soft and bouncy. The atmosphere was very cool and welcoming. Wish we had time i would've loved to hang out with them longer!!

Scheduling for this appointment was online, so it was fast and convenient for me. I was prepared to…read moresend a deposit for the hairstyle, but Alexis assured me that it wasn't necessary. Let me just say, choosing Alexis as my braider was the easiest decision I made in a while. I found her on Instagram and LOVED her work. I read nothing but great reviews. Let's be real, I saw the pictures of her work and was ready to book immediately. Lol I reached out to her prior to my appointment, I wanted to make sure I had the correct braiding hair and products to bring. She responded in good timing. The day of my appointment was 4/20/19. She messaged me to ask if she could push my appointment back and I agreed to it. I was just happy that she communicated her availability with me. I walked in the shop and there were so many other talented hairstylists and barbers. They all spoke when I entered. Which made me feel more welcomed (this was my first time there) We got started on my hair at a later time but she worked FAST. I was in and out of the chair in about one hour. I'll be back soon. My ONLY problem is picking my next hairstyle. Alexis Clark is bomb.

I had an amazing experience getting my starter locs done here! From the very beginning, Femi was…read moreprofessional, kind, and welcoming- she's definitely a vibe. She listened carefully to what I wanted and delivered exactly the look I envisioned. On top of that, she shared great tips and advice on how to care for my locs moving forward, which I really appreciated. The pricing was very reasonable--actually one of the lowest I've seen in town, and the quality of work was top tier. You can tell she's truly knowledgeable and has a real passion for doing hair. I left feeling excited about my loc journey. I highly recommend her services to anyone considering locs (or even or looking for a stylist who genuinely cares.

I went to Phemmie's Place for the first time in July and she did an excellant job. I went the 2nd…read moretime last week and I'm so happy with the service that she provided to me. She's so professional and I truly appreciate her. And I will be going back to her again. Thank you Phemmie