Let me start with stating I have never before posted a negative review of a business. Especially…read moreas this review is for a small local shop, I do so now somewhat reluctantly. However, the treatment and (lack of ) customer service I received at Keyport Nails motivates me to report my experience. I went to Keyport Nails for the first time a few days before Christmas. I intended to get a regular-polish manicure, but they suggested gel. Having frequently gotten gel manicures when I lived elsewhere, I agreed to the upgrade/upsell ($40 plus $8 tip for a French mani) figuring my past gels usually lasted at least two weeks, and being holiday season I had several social events to attend. The manicure looked nice and the tech seemed skilled enough. (She did say to me, "don't wash your hands or the polish will come off," which I found odd as I'd never been told that before with a gel manicure. I did take note and manage to go almost the entire afternoon without getting my nails close to water.) Upon arriving at my car after the manicure, I noticed a rough spot on the tip of one nail so I returned and was told it was "skin." (It wasn't.) She filed the tip a little and I left thinking I was happy to find a local nail salon. A day later I noticed that that white tip for which I had returned to the shop had mostly peeled off but figured since I was leaving New Jersey later that day to spend the holiday at my mother's, I'd go to a local salon near her to get it redone. Upon getting out of the car at my mother's, I noticed an entire (different) nail's polish had peeled off (all in one piece). I called Keyport Nails and explained what happened (figuring they would at least offer to redo the two nails when I returned to Keyport the following week), and was told that unless I came back in the next day or two they wouldn't do anything to help me. Even though I explained I was visiting my family for Christmas and there was no way to get back there until after Christmas, the woman I spoke to did a kind of virtual shrugging of her shoulders. Feeling disappointed at the prospect of having two nails unpolished for my festive events, I decided to have both nails fixed the following day at a local place at some unknown cost. However, by next morning ALL of the remaining polish had peeled off in single sheets from both hands. I decided to just live without the polish for Christmastime and go into Keyport Nails after my return on December 29, as they would realize there's no way that properly applied gel polish wouldn't last even a week. When I went in and explained to Keyport Nails that we had spoken previously and in the meantime all the polish had come off, the woman (manager, I presume) responded that some nails don't "take gel" and that must be the case with mine (even though I told her I had had many a gel manicure in my time and never had any experience even close to this) and that it was too many days later (even though I had called before Christmas) and there was nothing she would do about it. What a way to treat a customer! (And one who was prepared, and even mentioned so after treatment, to be a returning one!). I was friendly and calm -- no "Karen" behavior! - in my interaction with her and I was truly shocked by her complete dismissal of me and my wasted $48 for a gel mani that lasted 3 days. Based on other reviews of Keyport Nails, I am generously assuming that my polish-peeling experience was an aberration. Nevertheless, I find no excuse for how I was treated, and that I was basically "blamed" for having the "wrong" kind of nails. Even if that claim were true (clearly it isn't since I've had dozens of gel nails done with no problem), that is no way to treat a customer.

Angel does my gel fill and she does an amazing job every time. I moved from Staten Island and it…read morewas difficult to find a new place that does a good job. My nails never crack or chip. They can last 3-4 weeks. Faith and Helen are also very good. Everyone is really sweet and welcoming. I love this place and will continue to do my nails here. I now moved to Asbury from Hazlet, but still make the drive. It's worth it. Please go here if you want beautiful nails.

Really enjoyed my experience at Rosie's nail salon. The people who worked here were so friendly and…read moreaccommodating. I was able to come in about 15 minutes before my appointment and they took me immediately and did my nails quickly and very well.

The ladies are Always very pleasant and accommodating. It is a Very clean and bright environment.read more

Great work. Very friendly. Clean. Decent pricing. Good location, ample parking................read more

The previous owners just left without telling any of their customers. My wife walked in for an…read moreappointment and found new owners. As it turns out it was her good fortune that the new owners are terrific. Their service and personalities are everything you would like in a nail spa. Both owners are exceptionally good at what they do. They offer discounts as can been by signs in the window. My family now go there to have their nails and pedicures done. They tell me the work they do holds up better and longer than with the previous owners, I highly recommend you give them a try. Once you have you won`t go to another salon.

Super clean and efficient! Great job on my cuticles. The dip…read morepowder looks amazing and lasts a long time! Friendly people!

Absolutely the best pedicure in the area. If you are looking for an amazing foot massage and not a…read morerush job. This is the place. I am so happy I found them

THIEVES. I have been a client of Chelsea Caruso for approximately 10 years. I went yesterday for a…read morehaircut and clear glaze and was charged $195. In June, I had same services for $145. When I questioned the pricing. I was told I could see another stylist. I guess princess Chelsea is too good for me. Deplorable, unprofessional, Unloyal to longtime good customer And a coward she won't even get on the phone with me to discuss this and they Cancelled my next appointment. Good riddance! Don't go there unless you're willing to be robbed. Find out the cost of services first. Beware of Chelsea, Devin & Rose

First time here today. Recommend to me by a friend who is a long term customer. I loved…read moreeverything about the salon from greeting to goodbye. Reception area is relaxing and has an area to get water, wonderful variety of teas, coffee and snacks. The hair washing station is a relaxing recliner chair where you put your feet up. Massage type shampoo and conditioning. Then onto the hair stations that are very nicely decorated and very clean. Oversized floor to ceiling mirrors at each station. I have curly hair and had my hair styled and cut by Erica. She is Ouidad certified. Excellent cut and style. Very pleased with my overall experience. They are so unbelievably nice and everyone asks if they can get you anything. A total Keyport Gem.

Best mani pedi experience I've had in a long time. Staff was very friendly. Pedicure was thorough…read moreand relaxing. And when I'm telling you this was the quickest and most precise gel French manicure I've ever had I am not exaggerating lol. I will definitely be coming back. Thank you studio nails !

A very nice salon! Very well kept and clean and a relaxing vibe. I went for the first time today…read moreand Danny gave me a beautiful set of tips with nice, cheerful holiday colors. I let him pick the colors and design and I LOVE how they turned out. I feel like I should go out tonight and show them off. Nice red with sparkles and bows that look like a Christmas present and snowflake design on the ring fingers. Danny is a real nice guy and a pro and artist. Definitely going back as a regular customer. Thanks Danny for my beautiful nails!

Adding to my collection of beautiful nails done by Tiffany's nail art. I typically do gel fill ins…read morevs gel polish, I love how durable the application is for their fill ins.

Gel Manicure lasted 2 weeks. Super clean, you'll definitely want to make an appointment.read more

Yubi is the best! She awesome! Super friendly my personal favorite! Best pedicure and fill i always…read moreget!

A year ago, I swore I would never come back here because while the nail tech was cleaning up my…read morenails and clipping them, she cut my literally fingertip off. (I have nerve damage in three fingers and can't feel anything in) There was blood everywhere. She wasn't even careful about trying to contain it and clean it up properly, just spreading it around and smearing it everywhere with a tissue, and STILL had the balls to try to charge me for the manicure that I wound up not even finishing! This past Friday evening, I decided to give them another chance, thinking I shouldn't judge everyone there because of one person's mistake. I wanted a simple manicure and pedicure. My pedicure came out fine. My manicure, not so much. Right after he started polishing my nails, I realized the color was way off from the color on my toes. I asked him to stop and redo it with the proper color. Instead of removing what was already on my nails, he just continued on with the other color right over it. More than half my nails and never even got a bottom or top coat. By late Saturday morning, my polish was already chipping. I went back and asked them to fix it. I was met with a very nasty attitude from the girl in the front. Which, of course, made me uncomfortable to even sit there and let them "fix" them. Well, the "fix" was just throwing one more coat of polish on the two nails that chipped, instead of taking it off and doing it the right way like it should have been done from the beginning. My nails were all chipped and DISGUSTING by Monday morning!! Nail salons in this area are a dime a dozen. I will definitely find one who knows how to do their job correctly.