After moving here in 2020 and trying two other stylists for a cut and color, I found Jennifer and have continued to go to her. She is very experienced and loves what she does. I especially appreciate that she listens to me and considers my thoughts and opinions about my hair and strives to meet my expectations. She has had many of her clients for years so she does seem to inspire loyalty. I have never been disappointed with her work. read more

I love this salon. Perfect place to feel like a million dollars and not spend a million. This salon is amazing for so many reasons...when your there you can see all the stylist helping each other out. As a team. My other favorite is the actual clients that are present giving other clients praise. You truly feel like you are apart of their salon family. Kayla did my hair transformation... (see attached pictures) I am beyond happy...i absolutely my hair. The knowledge of each of the stylist is remarkable... continuing to grow in hair world. They try out new products to cuts to dyes daily. I can't wait to see what Kayla and I can come up with next. read more

Hair Options Salon - Before and the after... I LOVE THE REDS!!! - Hair Extensions Near Me - McKinney, Texas

I travel a lot for business so I'm rarely in the same place to use the same salon... I've used many with horrible results, but I can't say that about this salon. After chemo I have a severe reaction to hair dye, mostly an ingredient in brown so I've been blonde for many years. After a consult with Jen, I found that I could go back to my natural with some wonderful and fun highlights!!! Thanks so much! I love my hair so much I cried... my hubby keeps touching it and telling me how amazing it looks... my dogs took 30 minutes to realize it was me lol... it's a drastic change but one I'm in love with!!! Thx also to Corrie and Kayla for making this change so amazing! And yes I will travel back to you to get my hair done on the future!!! read more

Hair Options Salon - Hair Extensions Near Me - McKinney, Texas

I have been looking for a hair stylist that I can trust for a while now, well I have found her! Jennifer thank you so much for the beautiful haircut and style, I love it! This was the best experience I ever had in any hair solan. I highly recommend you to anyone who needs some hair love. Thank you! read more

I really love getting my hair done at Hair Options Salon. Jennifer does a great job with my cut and color. It is always fun to be there.

Hair Options Salon is the best in the biz! Jennifer has been in the industry for 32+ years and is not only a fantastic hairstylist but also an experienced educator in the field! I highly recommend this salon and will definitely be visiting the salon again soon! Visit them on Instagram @Jenwlove to see all of their happy clients! read more

I've had 3 haircuts in total from Jennifer and they were all very good quality, so much so that sometimes I've considered going back. Why don't I? Because I'm not a character in "Steel Magnolias". When I schedule a haircut I just might have something else to do that day such as work or spend time with my children. Sometimes I've even been known to want to have a meal or two. Sometimes I just want to exercise a bit of self respect. Every single appointment that I have made she has been late for by at least 45 minutes with no apologies. The very last time I went, There was another client still waiting to get started on her cut and color before me. That's right, I had to wait through 2 people's cut and color appointments past my scheduled time. Edit: after a response from the salon, I reconsidered my rating and went up to 3 stars because, as I originally wrote, they do deliver where it matters most - the quality of the cut. I also removed my comment about the high prices because that is not the deal breaker. I would have continued to come if my wait time for scheduled appointments was not greater than the haircut/style time itself. read more

This hair salon is so amazing. Jennifer and Sharla are professionals at the finest. My hair has never looked better! Will never go anywhere else. Love these ladies! read more

Jennifer Spence- the owner of Hair Options Salon inside Sola Salon Studios#104. if I could rate a hairdresser -5, that would give you an idea of the service Jennifer gave me. my hair is short, falls under my ears. I have 8 single extensions on each side. when I met Jennifer, she put my extensions in(not at her salon) and corrected my cut in 15 minutes. she was fast, and good, which got my attention. I asked her price and she said $145 for a cut, wash and blowdry and $200 per hr. for extensions, in intervals of 15 mins. I felt safe because I experienced 15 mins. I made my first appointment with Jennifer, Tuesday, August 13th my 17 yr. anniversary. this was my first appointment at her salon, the last, and the worst experience! customers beware. my appointment was 3:15. I arrived promptly at 3:05. was she ready for me? she had a client in her chair with extremely long hair that she was applying color to. I waited until 3:45 and asked her if I should rebook because I had to be gone by 7 pm to make my anniversary celebration of 54 people. she said, "No, I'm going home by 5:30" you're fine." she continued with her other client and then took my extensions out. she said if you want to save money, you take the glue off the extensions. my fingers were stuck together, not only did she have the girl with the long hair, she had another client come in while I was full of glue! my hair had a high light in it, so I wasn't going anywhere. while she was squeezing as much money as possible, yet in walks another client!! a consultation!! which I never got!! this woman had med. length hair and Jennifer Spence, quoted her over $400.00 for a cut and highlights. I didn't want to interrupt but I was getting mad. Why make an appointment? Why tell her my concern for time? It fell on deaf ears, as she continued to consult and take in yet another person, how many can you pile in? I was in glue! while she was cutting a gentleman's hair, I looked at my watch and it was 7:00!! I was going to miss my own anniversary party of 54 people, which I clearly told her, multiple times. She did not care, she continued to greed in money. she was nowhere close to finishing my hair, she waited until all her clients left before she approached me. she knew I was upset and started to lie to cover up her lack of caring or professionalism, in fact before she put on the timer to put in my extensions, she took a Xanax. now that will slow down a timed clock! she put my extensions in crooked, (they are only on my sides.)none in the back and again, my hair is short. I cleaned off all the glue..how did she go from 15 minutes putting on my extensions when I met her, to gain a client, and now, over 1 hour? (looks like somebody wanted a full $200i if that was the case, I would have sat like a client, not working with glue stuck everywhere, while she stacked in the people. she placed 2 extensions, on the top of my head!! and used the smallest amount of tape available. extensions that are taped, take 15 mins(i only have a few) and were lined up in a row the first time, on both sides and stayed in for months. this time, she placed 2 on top of my head and crooked like a mountain, in fact, I was at her salon until 10:30 pm!! I MISSED MY OWN ANNIVERSARY PARTY! 7.5 hours.!! This was on Tuesday 8/14. today 8/18 after washing my hair once, 2 of the extensions already fell out!!! and to make matters worse, after her Xanax, MY EXTENSIONS WERE PLACED LIKE PIN THE TAIL ON THE DONKEY, MY HAIR COLOR - HORRIBLE- who puts extensions on the top of someone's head? which I did not realize until I got home. Jennifer never gave me a consultation like she did the customer that came in, she took out her calculator and kept punching numbers over and over and then had the nerve to say.." that will be $535.00 at 10:30 pm! what? 7.5 hours, treated me horribly having me, take the glue off my own extensions, she only cared about the money, never my appointment or my birthday. I had to get up at 6 am and had 3 hours of work to do before I could go to bed and I made it home at 11 pm. you know when you can tell your hair looks good? when your friends see you. the next day everybody ignored me and finally said oh my god what happened to your hair? it was so nice... no professionalism, no care about me, she told me, she didn't care. she said, I just make money. well, this is the worst experience I ever had. I've had some bad experiences, but hers..the worst!! How about a consult for me? I would have said, I'm sorry, I can't afford $535! and left with plenty of time to enjoy my ANNIVERSARY PARTY, good luck to anyone new. I would say, beware and save yourself time, aggravation and definitely money. my hair was blond with high and low lights, she decided to make it dark brown with extensions that were light blond so they look like grey streaks*the one's that are still in..after 4 days!! I have never yelped anyone. this is necessary. read more

HAIR OPTIONS SALON I have made Jen, at hair options salon, my hair designer. She cares what I want and is expert at doing it. I would never go anywhere else. Rickey is pretty rockin himself. I love going there. Ive been Jen's customer for more than a year. read more

Jennifer is great with kids. She does a great fade as well as "surfers" haircuts. I had been to five different places trying to get a good little boys surfer cut. I was very disappointed with all the previous places. My boys love seeing her and getting a haircut. Jennifer and her staff are wonderful! read more

Finding a hair salon I love is tough - whenever I find a competent stylist, they relocate far away, or I'm left at a new salon feeling awkward when the environment is overly trendy and snobby. I'm still young and trendy (28) but feel out of place when a salon is run by 22 year olds who are too busy talking to each other to listen to what I'm asking for as a client. I wasn't sure what to expect when I walked into Hair Options - it definitely looked up-to-date trendy (though smaller than I'd expected), but Danielle seemed quite nice when I checked in. After having both haircut and coloring services by Heather, I can firmly say I LOVE THIS SALON and am THRILLED to have finally found a place to go in my new state! They are modern/current without being snotty (perks? You can schedule your appt online at any time, which works for a laptop-addict like myself), all three women were HILARIOUS, warm and welcoming -- Heather did an amazing job on my hair! She listened, she grasped my non-hair lingo and it looks fantastic -- even more amazing because I came in with an "Oops, I screwed up a box color and am now an orange blonde" mistake to deal with! I could hear Jen and Danielle with their clients and it's clear they know what they are doing, they aren't out to up-sell you and they take your hair seriously. Love, love, love! I hope more people stumble across them!! I was so happy I even bothered to sign up for Yelp just to review them! read more

Jennifer is professional. She is so kind, lovely and patient in her job. I had my hair cut there and I like it very much. My first experience there was so good that I'm going to choose her as my permanent stylist. Jennifer you are perfect. Thank You. read more

Tara "trimmed" my hair up and it's just awful!! Whatever she did with those texturizing sheers has made my hair so frizzy it isn't even funny! My hair is naturally curly and she cut my bangs so short that I have to straighten them in order for them to look decent, but they don't because they are also cut jagged and just terrible!! My edges aren't even blended or anything!! I so wish I could go back in time and look for some place else! Getting my $65 back wouldn't even make me happy about my cut, just $65 richer. Ugh! This is the worst experience I've ever had! read more

I've been a client of Hair Options/Jennifer for 4 years. My priorities when looking for a stylist is talent, experience, ongoing education, and creativity. I found all of that at Hair Options. I'm not the easiest client when it comes to hair. I'm extremely consciencous about my cut and color, demanding both be stylish, easy to care for, and not the same thing seen on every other head. My color and pattern is unique, and not something most shops would be able to create on their best day. Hair Options delivers on all counts or I would not be a client. Although my direct experience is with Jenn, I've watched her staff consistently deliver a high quality product. read more

I've been going to Hair Options Salon for over 5 years now. Jennifer helped save my hair with her technical and scientific knowledge of how hair and the products they use, work. She warns me when something I'm looking to do will damage my hair and suggests new treatments when it will be beneficial to me. I plan on moving to another city but plan on making the several hour journey back just so she can take care of my hair. read more

Jennifer Spence and her team are hair artist. Sharla is wickedly talented. I DON'T go anywhere else. Today's cut, color and highlights are amazing! read more

As I told Jennifer, (the stylist I set my appointment with), I had not been to a professional salon in over two decades. (I cut my own hair quite well, but was excited to try something new!) My son is getting married in Greece this month, and the excitement of traveling abroad made me feel more adventurous, so I eagerly looked forward to my appointment on 9/12/18. I chose Jennifer because I had read several glowing reviews online, and told her so in a phone call (as well as upon my arrival). All I can say is, the experience was utterly underwhelming! Not only was the tiny shop in complete disarray, it was dirty, and there's no excuse for that. As I sat waiting, the tacky, chatty, banter between clients and the staff (just feet away) was distasteful and unprofessional, and soon began to grow on my nerves. I had arrived ten minutes early for my appointment ... but, as it turned out, "appointments" hold little significance there. (It reminded me of the Seinfeld episode where Jerry arrives to pick up the rental car he reserved - to find there were no cars! (You know the one) ... "What's the point of taking a reservation if you don't 'hold' the reservation?!!" At any rate, 43 minutes after my scheduled appointment I got up, said I had no time to continue to wait, and headed for the door. No apology from Jennifer. But, as I approached the door, the other stylist called out, "Sorry, do you want to set another 'appointment'?" ... my reply as the door swung open was, "Not a chance!" ... perhaps I'll wait another decade, or two. read more

I went to Hair Options salon for 4 years and Jennifer was my stylist. She is talented beyond words and I really considered her a friend. I brought several of my friends to her and all were also very pleased with her talent. The problem with the salon which is ultimately why I stopped going was time. I was rarely ever started at my actual appointment time and was never, ever there for less than 5 hours. I stuck it out for a long time, and even my family would tease me when I would leave for an appointment, and say, "see you next Christmas" as I was headed out the door. I finally had to quit going, I just don't have an entire day to spend at a hair salon. The heart break for me was that after 4 years of loyalty and all referrals made to the salon, I never got a single phone call, text, or email, asking me why I had gone. Broke my heart... read more

i was in town and moving to texas from orange county , ca - i wanted to get a blow out and lash extensions. i called 5 times to try and make an appointment and no one ever answered the phone. SO UNPROFESSIONAL. I was hoping to go to this salon after my move but if they don't answer their phone then how can you make an appointment. I have never had this happen before. I guess this will not be my salon going forward. its too bad as i referred to this salon. read more

Corrie has done my hair twice and I've absolutely loved how it turned out both times!! Love this salon and everyone in it!

I would have to disagree with past reviews about the staff being behind. The most I have had to wait is about 5 minutes when Ricky is wrapping up with another client which is no big deal. It happens. The reality is if you go to any doctor, dentist, lawyer appointment there is usually a lag time of waiting about 15-20 mins. As a lawyer, I am usually about 15 mins behind not because I want to or it's intentional but it only takes one person to be late to throw the entire schedule off after that you are trying to recapture that time. You can't exactly rush dye or rush a hair cut because doing that leaves another customer unhappy. As for the quality of the service, after losing my hairstylist who moved to Florida I wondered aimlessly through various hair dressers and paid a pretty penny to get bad haircuts and have hair dressers that didn't do what I wanted but what they thought would look good. One particular hairdresser in Downtown McKinney had me walking around with purple hair after paying her $320. Another thinned my hair out when I specifically told her not to use thinning shears. When I decided to give Ricky a chance I was skeptical. Since switching salons the condition my hair has improved drastically. It is shiny and healthy because of conditioning treatments and using better quality products. I always feel like a million bucks when I leave. I am also realistic I set aside at least 3 hours because I know things happen that they have no control over. read more

I am a previous client of Ricky's, but haven't seen him in a year. I really like Ricky and the rest of the stylists at the salon. But I have to agree with the other reviews that have mentioned the problem of time. I have also waited while my stylist ran a client or two behind, which meant an hour or more of sitting and waiting. To be fair, one of the other reviews on here is my mom. The salon owner responded to her review today, over a year after it was written. It should also be noted that one of the other reviews (the only 5 star review) is written by salon owner. Is that even allowed? One more note, my new stylist mentioned that there was absolutely no pattern to my highlights when I first started going to her, so she was kind of questioning how my previous stylist's approach had been. I see that Jenn has mentioned timing of appointments has now been addressed, so I can only base my review on my previous experience. Best wishes for a bright future for Hair Options. read more

I love Hair Options Salon! I have been going there for over three years and always get excellent service. I really enjoy the hair straightening system and the deep conditioning treatments. I always leave feeling pampered and pretty! read more

Great salon! Jennifer does a great job with my difficult hair! I walk out every time feeling great about my cut and color.

The salon is wonderful. The positive energy and creativity is contagious. Jen does my hair and Ricky does my daughters. We have been coming here about 5 years and love it. Wouldn't trust anyone else. Great salon read more

Jennifer is a wonderful stylist with knowledge and the skills to make any customer want to return. I haven't used any of her other stylists, so I cannot comment on their skills and knowledge. I do know I have been treated well every time I have a had a haircut or perm. As far as the wait I haven't experienced long wait times, but some times it takes time to make people happy with their hair. Have some patience because sometimes you have to wait to get the best! read more

This is probably the worst salon I have been to as far as dishonesty. I saw Lexi, the salon was busy, Jen was there as well (the salon owner) I went in for a root touch up which I do on scalp bleach and then I wanted to add low lights. First off, the entire time Lexi was doing my hair she was putting a ton of color on my hair and was not saying anything to me about shay she was doing, so then she leaves me under the dryer for an extremely long time she takes my hair down, and took me to the mirror and I could not believe my hair, it was so dark!! I do not know how she did not understand I want a root touch up with on scalp bleach and then low lights! Okay so whatever I can deal with the color later, so then I go to pay and Lexi pulls out a ton of product and I said all I asked for was the Moroccan oil hydrating mask, she was a good salesman and sold me the Kevin Murphy shampoo and conditioner to me. Which I wouldn't buy again, because my joico or redken is just as good and half the price. The best is yet, she tells me my total for my color, the product I am buying and then tells me I got a deep conditioning treatment as well I didn't even ask for one but she is charging me $25 for it!! She tells me my total $297 and tells me she gave me 20%off!!! What?!? $297 after the 20% off! I'll never be back here! The service first of all was not what I wanted I got big chunky dark highlights not lowlights! For $300 I should have gotten the service I requested and warned of the cost of things, that's like rude to do to a new client. I will never go back to this salon, ever! read more

The stylists are extremely talented, and know what they are doing. The only issue I have is that there doesn't seem to be a set rate for getting work done. I spent $150 on a trim and partial highlite and got my eyebrows done, but the time before that I only spent $100. So they are pricey and I don't like that but they are good. read more

Based on the stylists' talent, they deserve a higher rating, but we all know the salon experience is not just about the stylist. It's about you. It's about the customer taking time out of their schedule to be pampered and feel great about their appearance. All of the stylists, including the owner Jenn, are very pleasant and fun to be around. Jenn really knows her stuff and seems to surround herself with up and coming stylists, who she mentors. That's all great. So here's why the score is low: TIME. My time is just as valuable as yours. In the 20 or so visits to this salon, the average wait time for your SCHEDULED APPOINTMENT IS ONE HOUR. I'm very turned off by this. Sometimes a little less of a wait; sometimes a little more. My 10 year old son once waited an hour and a half. Not cool. Once he had to wait so long that he was assigned to a different stylist than with whom I had made the appointment, without asking me if it was ok. WORST HAIRCUT EVER, and returned the next day for owner to fix it. Hate to say it, but I'm done. Will miss the talented stylists, but not the waste of time. Not worth the price unless you have all day. read more