Hopefully things have changed for the better for patients and their families at this place since…read more2021. It's been a few years since my mom was placed there after her surgery. She used to call me at home, to call the front desk, so that they would go and help her to the bathroom. She would press the call button but nobody would come, therefore, she would have accidents in bed. Keep in mind that my mom was 91 and did NOT have to use diapers, but they put her in diapers. I can only imagine how degrading it was for her during her stay. Another cause of concern was only 30 minute visitations were allowed because of Covid. I totally understand this, but your time starts ticking as soon as you sign in. Their elevators are so slow so our visit was only 5 minutes due to the wait for the elevators. We couldn't even visit with her! So sad and depressing. Needless to say, I took her out of this place so that she could live her final weeks at home. I sure hope visits and care are better now for the patients and families.

Today I went on a tour to Kalakaua Gardens since I am looking to see where I should go to a place…read morethat would take good care of me. The facility was very comfortable and meticulously kept. Rooms were beautiful and a place I hope to call home one day. Food was very good and the residents looked happy and chatted as they shared their meals. Very comfortable and happy place to be. I will surely choose there after the other facilities I have walked through. It will be a nice home for me to make it my last stopping place. The tour representative that walked us through was Mr. Thomas Eustace. He patiently covered all aspects of living there. Very nice well informed gentleman. Mahalo to your time but will soon want to move in.

Palolo Chinese Home is the best home to bring your family and friends for Senior Day Care and…read moreskilled nursing residency. The staff and nurses treat you like family. Recently my mother started at their day care. Current events, exercise, motor skills in the morning and afternoons are filled with karaoke, crafts, independent skills, showers, breakfast, lunch, PT, and Farm Hall entertainment by community organizations. They offer excursions 2xs a month. A truly Loving Caring, & Safe place to put yourself or elders. Best Quality service. No regrets.

My brother received excellent rehab care at Palolo in December 2024. Nursing staff was very…read moreaccommodating; food was excellent ; room was clean comfortable and spacious. It was easy to visit and talk story. He returned home safely and in good spirits! Gayle Lau, sister

Hale Ho Aloha is a wonderful place for your loved one. My husband has been here for 4 months and…read morethe staff ( the administrators, the RNs. LPNs, CNAs, the activities people, the dining room workers, and the housekeepers) are amazing!! Everyone is attentive, caring, kind, resourceful, and ALWAYS positive and upbeat!! Never once was my husband or I ignored. They are there to make the residents as happy and comfortable as possible. My husband had been in two nursing facilities on the mainland after an accident and surgery, so we can attest to the superior quality of Hale Ho Aloha. We couldn't be happier with our choice.

This is the worst place on the island. The care is awful. They just want your money. They don't…read morecare how your loved one is treated. If you want your loved to die sooner this is the place to go!!! giving one star is being generous and that's only because I had to put a star there to post a review

Tucked in the back of Palolo Valley in a residential setting, Island Hospice Home provided…read morecompassionate care for my aunt during her final days. Because of COVID, only family members from the same household could enter the facility, so that meant my cousins and I could not be in my aunt's room. As many would understand, to not be able to hold your loved ones hands or give a hug is perhaps the hardest part about the current pandemic. While we couldn't be in the room, we were directed to the side of the house where we could see and talk to my aunt through a screen window. Though my aunt was not a covid patient, it was comforting to know that the facility had strict rules in place that ensured the safety of all the patients. And given that some hospitals and care homes have had clusters of covid cases, we were grateful that Island Hospice did not. The facility only has five rooms, one patient to a room, so staff are able to give each patient a high level of care. I cannot express enough my family's deepest appreciation for the attentiveness and efforts to ensure my aunt was comfortable, pain free and treated with dignity and respect. Highly recommend!

One of my friends is in the final days of his life, and was transferred here from Queen's…read moreyesterday. He is in a semi-private room but there is a drywall divider so it is pretty much like a private room. For his hospice stay, Medicare will cover everything except his room and board, but his HMSA Supplementary Plan will cover that so he will not have to pay anything at all. They have a nurse and nurse's aide here 24/7, and there are only 6 beds, so lack of attention is not an issue. This place is all the way back on 10th Avenue, next to the Palolo Chinese Home, in a converted single-family home. The staff is attentive and friendly, and they go out of their way to offer and provide drinks or snacks to visitors if you want. Because it is important for family and friends to have access to patients, they said they do not have restrictions on visiting hours, so we can visit anytime, as long as we are respectful of other patients. If you needed to place someone in a hospice environment, I would not hesitate to recommend this place.

Our family is incredibly grateful for the care and compassion shown to our Aunty during her time at…read moreAAA Care Home. From the moment she was admitted into hospice care, the entire staff treated her with patience, kindness, and genuine respect, always making sure she was as comfortable as possible. A special thank you to Melita, the owner, who truly has a huge heart. She understands how sensitive and emotional this time can be for families, and you can feel that in the way she leads her team. The level of care provided goes beyond just meeting needs--it's filled with true aloha spirit. Knowing our Aunty was surrounded by such loving and attentive people gave our family peace of mind during a very difficult time. We will always be thankful for the warmth, dignity, and excellence they showed her every day.

I cannot even begin to express how much love and care my dad received from Melita, Rose and the…read morerest of their team!!! They really treat all their residents as OHANA and truly show so much love, kindness, attention and care to them. My dad left this world knowing that he was loved not only by us (his family) but also by Melita and her staff. A heartfelt thank you to all of them at AAA Care Home!

St. Francis Hospice was suggested for my mom by the Palliative Care Department at Kaiser. After…read moremeeting with the case worker, we decided on their services for in home hospice care. The case worker, nurses and those who bathed my mom were excellent. They never rushed her, were always so kind and gentle and she enjoyed their visits and chats. Her nurse (Yun Jin) never made our concerns seem unimportant and always made sure checked our concerns on moms health and condition. They really were calming for me as I felt the nurse was just a call away and would be available if my mom suddenly took a turn for the worse. When I needed surgery, we placed my mom in a private care home and the hospice services followed her. She had a different team, because it was in a different area, but the same great level of care was provided. Because my mom was stable she "Graduated" from hospice and was released to her own doctors. Unfortunately, two months later she passed away. Some things that I had to get used to were: 1) The doctor never visited but was kept well informed via the nurse 2) All blood work, doctor's visits, treatments ended. Eye exams, hearing aid adjustments, ear exams were permitted but very little else as this was comfort care. Any problems were addressed by the nurse. My mom's doctor continued to follow my mom's progress via twice monthly calls with us. It was difficult for our minds to go from a mentality of healing my mom to one of offering her comfort but we did eventually get used to it. After my mom "graduated" from Hospice I realized just how much they had helped my mom and I and what peace and calm they brought to our minds. Impending death of a loved one is difficult and dealing with that day to day realization can be frightening. They helped alleviate that making us feel like we weren't alone on this journey with my mom but we had a great support team standing behind us. Thank you St. Francis Hospice for being such a great team with our family to care for my mom. I would recommend them to anyone needing this kind of care. They are excellent!

Who ever wants to write about a horrible subject such as death. Well the staff at St. Francis is…read morethe best. Carol at the office to Julia the social worker and Peggy the nurse they all were so top notch. They are caring. They return your calls. The are companionate and attentive. If don't use them you aren't helping your loved one. I will never want anyone else to to go through what we did. St Francis helped make it easier to deal with it.

Great facility with good staffing. The majority of the workers are caring and helpful. Sometimes…read morethey are short staffed, however, they still provide a good level of care given the circumstances. The only drawback I see is driving up the winding and steep hills of Sierra Drive and Wilhelmina Rise. You will, however be rewarded with million dollar views that you can take in and appreciate. They have quite a good amount of programs that everyone can participate in. Of all the facilities that were presented to us, we chose Maunalani. Maunalani was the right choice to get my elderly Mom back on her feet again.

If you need to send your loved one for excellent care, send them here. The staff is kind and…read moreattentive and extremely flexible about your family members needs and requirements. The regular menu rotates from week to week but there are other options, depending on the residents dietary requirements and restrictions, that the staff would provide at meal times and in between such as sandwiches pizza, samin etc. There's always a green salad and fresh fruit which is a nice change from hospital style food. Depending on the person's requirements you are also able to bring in outside food, treats, and goodies. The dining room is spectacular. As a non-profit organization they will not milk your insurance company dry before they discharge your friend or family member. The objective of this facility is to rehabilitate people in a healthy, friendly, loving and professional manner. Physical therapy and occupational therapy is offered daily. There are many social activities including religious, games,.exercise music and entertaient, animal interaction and the list goes on. The views are spectacular and the many lanais offer fresh air and sunshine. Our discharge interview was thorough and informational involving many departments of this facility. Big shout out to Karl, Meaghan, Brinh, Manny, "Nikki", Lauren and oh so many others

My sister was recently transported from Queen's Medical Center to Navian Hawaii. Although she was…read morethere for only 2 nights before she went home with Jesus, the staff were amazing! They were very attentive and caring, yet professional. The home itself was warm and welcoming with a beautiful backyard set-up for visitors to enjoy. While it may not be the most modern home, it is filled with the most important thing...love and compassion. Even though there was a constant flow of family and friends who came to say their final good-byes to my sister, at no time did the staff make us feel like we were intrusive or disruptive. Their care of my sister during her last days and especially after she passed, were phenomenal. They gave us the space and time to grieve, all the while assuring us that they were there if we needed them. My hope and prayer is that no family will ever have to utilize a hospice care, but if they did, I highly recommend Navian Hawaii. My family and I are extremely grateful for the loving care given to my sister.

Hospice Hawaii has a home in Kailua. The house is a nursing home. It is a one story home with…read morefive bedrooms, three bathrooms, laundry room, kitchen, living room, and family room. The backyard of the hospice house has a small garden area, a patio, and a swimming pool. The home has four nurses rotating 24/7, a housekeeper, and a cook. All staff members work for Hospice Hawaii. The bedrooms are divided into two residential rooms and three respite rooms. The residential rooms are for patients who needs long term care by the nurses. The respite rooms are for patients who are staying for five nights for free (got to give the caregivers a break). After the fifth night it is $100 a day. Each bedroom consist of a hospital bed, a recliner, small dresser, and television. Emergency oxygen tanks are available in each room in case the electric goes out. There are few portable oxygen machines for the patient to use in the family room or the bedroom. Two of the bathrooms are reserved for the patients while the third bathroom is for staff members and visitors. The patient bathroom is equipped with handicap railings near the toilet and the shower. There are commode toilets available for patients who are unable to use the bathroom. The living room is more like a little lobby area with a beverage station for guests, sign in log for visitors and volunteers, as well as a round two seater table. The family room has a couch, a recliner, small table, and a entertainment shelf with books, DVDs, and a television. My pops stayed at the Hospice Hawaii Kailua house for five nights. Hospice Hawaii made transportation available through ABC Transportation with a pickup in Waianae and drop off in Kailua. He arrived there on Tuesday August 29, 2017. After his five nights stay in Kailua then he got transported back to Waianae from Alii Transportation. The nurses that I have met personally like Rolyn and Yvonne are very friendly and outgoing. They joked around with my pops while he was in Kailua. My pops has his own opinions about the other nurses whom I did not meet. Guests are able to visit their loved ones as long as the noise is down. The nursing home is a peaceful environment so the other patients are able to relax and sleep when needed. There was a big difference in weather for my pops to experience. Waianae tends to be hot. Kailua was raining on Tuesday (8/29/2017) while all other days was cooler and comfortable weather. Family members are able to call their loved ones who are staying at the hospice house. Phone calls need to be limited and the nurses normally answers the phone. A loved one may refuse the call especially if he/she is too tired to talk. 52/100