Cute waterfront lodge. Nice clean rooms. Our room was a king room on second floor with balcony. I…read morereally liked the fact that there were 2 doors for our room. 1 in the back by the parking area for easy unloading luggage and another door in the front that takes you to the balcony overlooking the lake. This place is pretty laid back. Great place for a fishing trip or boating weekend. There is a boat dock right in front, along with some picnic tables and lounge chairs to enjoy the view. Rooms are cute and comfortably decorated. Mini frig and microwave. Bathroom was quite large, but vanity was way too small for any useful purpose than simply a sink. Also, beware of floor and shower area, as it can be quite slippery when wet. No hair dryers, so bring one if needed. The price was reasonable, but the view was priceless. Relaxing and cozy. We would stay here again if in the area.

I give it 4 stars, not because it compares to a luxury hotel, but because for what it is, it's…read moregood. The building is old, but the room was very clean and nice. The building is narrow, so the rooms open on to both sides, east and west. That meant a bright sunny room in the morning, which is great if you are there for early fishing. There's also water on 3 sides, so you get a great view of the lake. There is a microwave, frige, and coffee maker, which is helpful because the nearest anything is 2 miles away. This is also one of the very few places around the lake that isn't a condo or long-term rental.

Location and views are great. But our unit was unsatisfactory. Vert outdated, chipped cabinets,…read morecabinet door falling off, many lights and clock not working. Skimpy on the provisions. Will not go again

Gorgeous place. Peaceful and quiet with amenities like pool, sauna, gym, racquetball and a…read morerestaurant. In summer they have water sport rentals. I stayed here for my 31st birthday at the end of April and had a blast. I arranged everything about 1.5 months before with Cathy, one of the rental ladies on-site who lives there part-time and she was very friendly and helpful. I'm from Roanoke originally so SML has always been a place I've loved. Bernard's Landing is nice and secluded but has a very nice on-site restaurant, the grounds are well-maintained, and the gym, sauna, racquetball courts and indoor pool are all very nice and well-kept. We rented a 1-bedroom condo but because they weren't busy we were upgraded to a larger one right on the water for my birthday which was nice. We stayed for 4 days and really just enjoyed the peaceful lake life - it was very relaxing and quiet. We had a nice dinner the night before my birthday at The Landing where I had some yummy seared Ahi Tuna and a large pear salad with house-made vinaigrette. Our service was excellent and their menu offered some very yummy options. We drove about 15 minutes to Bridgewater Marina for lunch one day and rented jet skis. They operate rentals from Bernard's landing but don't begin that until later in the season - around May 15th I believe they told me. Very nearby is a Mexican place called Crazy Horse I think.... we weren't expecting much but it was very nice with a water view off their outdoor patio and fresh food with excellent service. They're building up the neighborhoods surrounding Bernard's Landing with several nice developments so I suspect traffic will pick up considerably once they finish the 100-200 houses that might be going in. We will def. come back and might make it a birthday tradition.

I love the lake and pool! I love the boats and kyacks! I love that the pool is saltwater. The staff…read moreis really great!

Poor Management, Customer Service and Property upkeep We…read morestayed at this property for three nights 6/17/21-6/20/21 and paid in full $1,201 for a two-bedroom unit. The unit we were given (#214) had been poorly maintained with a refrigerator that would not cool on the lowest temperature setting, a bedroom mattress that would sink one foot as you sat on it and patio furniture that was coming apart. My 2-year-old boy got onto a patio chair and the cushion sank to the floor and the back gave out in pieces. We reported the problem to the front desk, but they charged us three days after the departure $156. When I called to resolve the problem with Matthew, the manager, he basically said he did not care what had happened and he was going to charge us anyways. In response, I said I will dispute the charges and will never have us or the group of 6 families we came with ever stay at this property again, he again ignored the plea to work with me. So, I am leaving this review for anyone who considers staying here and working with a management team who does not value their customer base. They should remove the name "Hospitality" from their name.

I had a wonderful stay, and I especially want to recognize Tyler for making it truly exceptional…read more He went out of his way to extend our stay and was incredibly helpful, welcoming, and kind throughout the entire process. The hotel itself was very clean, and it's clear the staff takes great pride in maintaining the property. That said, Tyler truly made the stay feel homey and welcoming--the kind of hospitality that turns a nice hotel into a place you genuinely enjoy being. Thank you, Tyler, for your outstanding service and for making us feel so comfortable. We truly appreciated

My wife and I needed only overnight accommodations, and the Holiday Inn Express at Rocky Mount was…read moreacceptable. The room (second floor front center) had a view of the noisy front street, smelled of Fabreeze (attempting to cover some odor), had a slippery shower pan with the hot and cold water plumbed in reverse, and no bathroom exhaust fan. The "free" breakfast was nice and offered a decent selection. Since Rocky Mount is just a small Virginia town, there aren't any other hotels or motels to choose from other than a smattering of expensive bed & breakfasts, so I guess we were lucky to have found a place to sleep at all. I thought the price for one night's lodgings was high.

This place is in need of a lot. The room looked like they were trying to update it. Trying is the…read morekey word. The ceiling looked like they painted over mold, yes, mold. The window curtains didn't close all the way. The blinds had seen better days. The extra lock on the door was removed. The room smelled musty and the floors were dirty. Getting hot water to shower took a good 5 min of running water. You can hear your neighbors snoring. The mattress still had the plastic wrap it was delivered in on the bed. So if you enjoy sleeping on PLASTIC under your sheets, then this is your place. The man that checked us in was very nice, but I wouldn't stay here unless you have no choice, like us.

We spent Wednesday, April 1, 2026 at the Lake Inn. Both the bathroom and the bedroom were very…read moreclean and comfortable. The television worked great and we were there in time to watch the launch to the moon. The employee who checked us in was very helpful and friendly. The next day when I phoned to say I had misplaced my driver's license, he had held it in a safe place until my husband could retrieve it. The Lake Inn is convenient to many grocery stores, restaurants and shops.

Rented kayaks there today. Had a great time! Excellent customer service. Friendly. Helpful. Will go…read moreback again!

From the owner: We were voted the BEST Marina at Smith Mountain Lake for 2018. Our gas are available 24/7 with…read morecredit card. Our Marina store is well stocked with snacks, drinks, boating supplies, fishing supplies and live bait. We offer T-Shirts and many other products with our logo. We have 4 well appointed hotel type rooms with covered porch overlooking the lake. We rent boats for the day or week and we have over 50 covered boat slips with automatic lifts. Gills Creek Marina and Lodge is also Pet Friendly!!

For starters, I stayed at this hotel during the Virginia governors housing conference, as this was…read moreone of the most convenient hotels in terms of location. However, I should've compared rates, because the host hotel, hotel Roanoke, a historic and beautiful hotel, was surprisingly almost $100 cheaper than this location. Not sure how they could justify charging $269 for something that was decidedly a value hotel experience, is beyond me, but anyway. Check in was rough to say the least. I was on a multiple room reservation and the young lady. checking in Couldn't figure out how to take my credit card for one room and not release the reservations for the others, so I ended up having to put my card down for both rooms. Only to find out later that they charged me for one full night the next morning, even though I was told I would only be charged a $50 deposit!! When I went back downstairs to have it fixed, the young lady couldn't explain why the charge for one full night was applied to my card when we weren't even due to check out for another two days!!! So I would definitely advise checking your card upon leaving this hotel to make sure you were billed correctly, especially at the inflated rate. Overall, the hotel is fairly new and in pretty good condition. The rooms were suitable but could've been cleaned better. There was several areas, including the small sofa, and the bathroom counter. where long straight hair had been left or not properly cleaned. They do serve a decent continental buffet style breakfast and there is a Starbucks and Dunkin' Donuts located in the parking lot, so I guess that's one advantage, but ultimately, I would likely look for somewhere else to stay the next time I visit.

I struggled between rating this Hampton Inn at two vs three starts. At the end of the day, given…read morethe price I paid, two stars seemed about right. All-in-all, this Hampton Inn & Suites didn't live up to the experiences I've had at other Hampton Inns. The property seems run down and grungy. I almost didn't want to sit on the sofa in our room. It was nasty. The walls were pretty thin as well. I heard conversations from both sides of your room. The location is excellent! You can walk to a number of restaurants and bars in downtown Roanoke. Everyone I talked to was friendly and helpful. I'll probably try somewhere else next time, though.

I had a fantastic stay here during a VA Tech football game. I have always wanted to stay here. I…read moreused to be a frequent visitor of the Pine Tavern Restaurant and I'm sad to see that's no longer around. The room I reserved had two queen beds and a sitting area. There were some nice touches with the Beatles themed room. Nice amenities and lovely hardwood floors and a back porch area. The owner was so welcoming and allowed an early check-in so we could get to the game. He was pleasant to chat with and we can't wait to come again!! The rates were fair and and I plan to come back soon.

A charming spot - clean and comfortable. The owners are lovely and have thought of every detail…read more We've stayed here twice on road trips up the East Coast and will definitely be back. We highly recommend this hidden gem to others looking for a place to space in beautiful Floyd, VA.

Stayed here for my daughter's wedding, we rented 2 rooms plus the cottage and we were ecstatic with…read moreall three. Every room is historical yet modernized enough to provide extreme comfort and a peaceful state of mind. Our host/ chef, Agnes made us feel like we were family. Her culinary skills are amazing as she prepares an delicious breakfast on the weekends. We also hosted a pre wedding cocktail party at the Inn that was catered by Agnes and staffed by Toni and Chelsea, all of whom kept the guests well fed and everyone's glass full throughout the night. They really bent over backwards to accommodate us when my daughter's wedding party utilized the cottage to get ready for the ceremony. Can't say enough about this place. Highly recommend you stay here when you are in town.

Wanted to get outta town for the weekend with the girlfriend and a friend had directed me to this…read morelittle bed and breakfast. So we packed our bags, brought some car games and hit the road. Arriving we didn't see any signs to the Inn so it was a little confusing and weird driving up to the Inn. We were welcomed inside by Keri and she apologized for the confusion and said they were working on signage. Keri was fantastic and first thing she did was show us to our room and took us on a little tour of the place. She gave us a lot of insight onto the house and its previous owners and how old it is. There is so much character and each room and the way they have each of them setup brings our the personality of each room. We were staying in the Wanderlust room and it was a beautiful with a great view of the open grounds next to the estate. It really felt as if we were staying a close friends house for the weekend. Keri kept us engaged, made sure we had anything we wanted, opened up the kitchen to us if we wanted any snacks. And there is nothing like waking up in the morning to have breakfast made for you when you come downstairs. I loved our stay here, we never slept so well, and I thank the comfortable bed for that but, I also think we were made to feel at home by a very friendly innkeeper. If you are looking for a fabulous little weekend getaway, check out this little Greek Revival Home.

The Inn is clean and comfortable. Could be a little more quiet between rooms. I could hear people…read morewalking above me constantly. Otherwise very nice. Convenient onsite restaurant, Jake's place is good. Decent parking and electrical hookups for boats. Nice waterfront location. I could do without the multiple speed bumps.

Customer service does not exist. Check in is by text message…read morewith room number and door key code. Was sent two rooms numbers and two codes. I responded with which one. They responded with both. They took a picture of a sheet of paper of two confirmation numbers. I sent them multiple screenshots of one confirmation number. I confirmed terms and conditions for one room. I got message to prepay for one room from the resort and not Booking.com. Totally unprofessional. Cannot speak to an actual person. All they will say in a text is contact Booking.com Wish I could tell what the rooms are actually like, but I don't know which room I actually paid for. They won't tell me