This place is my first goto for anything I'm looking for(or not looking for until I get there)…read more Bought my first gun here a year ago, very helpful in selecting the right one. Customer service is always great most times, with the current climate I understand they can't be 100% with every customer during busy times. I've only ever had one hiccup and that was with my wife's purchase(her first firearm purchase). I'll continue to shop and have guns transfer here in the future. For those bad reviews, y'all just impatience and believe you're above others. Have some patience and be kind, it'll take you so much further. To the guys that work here, keep up the good work and I'll see y'all soon.

Imagine you're a repeat customer of Precise Shooter. They receive the item you ordered via FedEx,…read morebut refuse to help you even though there is only one other customer in the store. This is a true story of some of the worst customer service I've ever received. I arrived at Precise Shooter and saw the store was basically empty. I told them my SIG had arrived that day via FedEx. They asked if I had received the email, and I said no, but explained that I live an hour away, happened to be in the area, and was hoping they could do me a favor. The guy behind the register gave me pushback, but eventually said he would check. From his tone and expression, it was obvious that even looking was a huge bother. He went to the back for about 30 seconds and came back saying, "There is no way we can find your package. There are 20 boxes back there, and we can't open them all up to find yours." I said, "You don't have to open them all. I have the sender's name and tracking information right here. Could you use that to identify mine?" At that point, another staff member, who had been helping the only other customer, decided it was more important to argue with me. He came across like someone who needed to show customers who was in charge. He said, "We have a process, and we can't make exceptions for everyone. We get boxes every day." I said I was nearby and thought they might provide basic customer service. His response was, "We didn't ask you to come here!" I've never heard a retail employee say that before. I replied that I don't have to shop there either, but asked whether it made sense that there were almost no customers, at least three staff members present, and they still wouldn't help one of the only two customers there. Someone in the back could have looked during the time they spent arguing. He kept repeating that it would be hard to find the package and that they don't have time to do that for everyone. My response was, "Isn't that what you do in a retail store -- help your customers so you can make sales?" I could not understand why checking about 20 packages for the sender and tracking number was treated like an impossible task. Most people could do that in a few minutes. Helping customers seemed to be the lowest priority here. By then, two staff members had spent about 15 minutes arguing that it would take too much time, even though finding it likely would have taken 3-5 minutes. I asked if it made sense to spend all that time explaining why they couldn't help me when it could have already been resolved. That's when he got even more upset and started threatening to send my SIG back to the company. That felt like a pure power move. They refused to help a customer, then were apparently willing to pay to ship the item back just to make things harder for someone who had already purchased two pistols from them. This place seems to be all about ego and control. They were willing to argue for 20 minutes to avoid helping someone, then threaten to ship the item back to the factory out of spite. I'll get my SIG from another FFL -- no worries. Other FFLs I've worked with have started the paperwork the same day with no problem. Now that I've seen how they handle this, I'll make sure people know. This is truly the kind of gun store that alienates both new and experienced shooters. P.S. The owner emailed me that I am banned from the store and that they will send my SIG back to the factory, without ever speaking to me or asking for my side of the story. Good customer service starts from the top, and in this case, there is none at any level.

I've been using other FFL dealers and heard the price here is better. I thought I wanted to share…read moresome feedback about my experience today because the situation was pretty frustrating and I think it mostly came down to communication. About a week ago I had a firearm shipped to your shop for transfer. Earlier today while I was working out in downtown Edmonds, I received a call from your store letting me know that my firearm had arrived and that I could come in anytime today to start the transfer process. Because I was excited to get the process going (10 day hold) and had been waiting for it to arrive, I actually stopped my workout immediately and drove over. It's about a 30-minute drive for me to get to your shop since I chose your store over others that are closer to me because your transfer pricing is better. However, when I arrived around 1:00 PM, the door was locked with a sign saying "At lunch, be back at 2 PM." What made this frustrating is that the call I received earlier was around 12:30 PM, and at no point during that call was it mentioned that the shop would be closed for an hour shortly after (I told them I'd see them soon today and and they told me "see you in a bit!"). If I had known that the store would be closed until 2:00 PM, I simply would have planned my trip differently or come later in the afternoon. Instead, I ended up driving 30 minutes only to sit in the parking lot for an hour (literally 58minutes) waiting for the store to reopen. Because of the distance, it doesn't make sense for me to drive back home and then return again. I completely understand that staff need lunch breaks, and that's not the issue. The frustration comes from being told I could come "anytime today" without being informed that the shop would actually be closed for a period of time shortly after the call. A simple mention during the call like, "You can come today, but we're stepping out for lunch from 1pm until 2 PM," would have avoided the entire situation and allowed me to plan accordingly. I chose to have the transfer done at your shop even though it's farther away because of the pricing, but in this case the extra time and inconvenience ended up outweighing the savings. I just wanted to share this feedback because better communication could prevent this kind of situation for future customers. I'll will say they are very friendly tho and the process was relatively easy.

The service election and value that BECU offers is Barun top-notch. If anyone is interested in…read morebecoming a BECU member, please message me privately as I will share a link so that you can become a Boeing employee credit union member and owner. They have money market accounts that work for everyone and you can earn interest as you save. The selection of services they offer are phenomenal. If you need a credit card and you qualify, they can help you. If you're looking at buying a home, they're the ones to go through. They will assist you in every aspect, including refinancing, auto loans or motorcycle loans or boat loans. I find value and not only the customer service and all of the selections they offer, but the EVERETT location/branch is a hustle and bustle of phenomenal service services.

I highly recommend this range facility. We received a very warm welcome, review of the safety…read moreprocedures, great overview of how things work. 2 of our group had never shot a gun of any kind. The range master, Tom, was absolutely wonderful in explaining things to our group and made the experience so nice. We felt very fortunate to have his experience and guidance. Thanks to Tom, everyone had a great, enjoyable and safe experience. Thank you!!

Everything is structured and range rules are very strictly enforced (which makes sense for a public…read morerange) and is a great place to take those whom are new to firearms. All of their rules are posted on their website for each respective range, it's a good idea to check them out beforehand. I often come here when I need to confirm or reconfirm a zero on a rifle optic, and it's very nice that their rifle range has spotting scopes and brass deflectors at no extra cost. For those that like to either run training drills or mag-dump into trash, this isn't the place for it. They unfortunately have Fudd rules here for a reason, don't take it personally. My advice? Just bring a single 10 round mag because that's all they'll let you load into a rifle anyways.

Excellent!!! The service is exceptional with these great folks !! Always updating on new selections…read moreand great value !! Had the opportunity to do some business with them and 1000% recommend them!

My girlfriend and I recently moved to Marysville from San Diego, California. I know, I know…read moreeveryone looks at us like we are crazy, however, we didn't have a choice since I am military. Anyway, we heard that gun laws were much less restrictive in Washington, so we brought our Sig Pro 2022 to "pop off a few rounds." We didn't really know what to expect since California instilled a culture of fear of guns in us. The staff at Marysville Rifle Club were very friendly and helpful. They signed us up, the prices for shooting were reasonable, and we were shooting within 10 minutes of arriving. The only negative thing I could say is that there is a two year wait list to become a member therefore the only open days to shoot for non-members are Thursdays.

Only encounter with them was an application process. Heard a long waiting list, ok fine with me…read more Heard good things about the place so was positive. Put paperwork in. Nothing even acknowledging it. About 1.5 YEARS later I get a call at work. Ok--thanks--busy. Can you call me back tonight? Ok they said. Never called me back. Guess with the long wait list they could have at least told me yes/no and had plenty of others. Anyway, found better places and happy. No hard feelings here, just a lesson in customer non-care. Seemed like no sincere interest in a potential new guy. You judge for yourself--this is just one guy's experience.

I've gone here occasionally for several years during salmon season. Always an excellent selection…read moreand the prices are very reasonable. The staff is always been extremely knowledgeable and polite and helpful. Connor and devon helped me today. They were readily available. This store reminds me of the old stores.That that you could count on that cared about the customer. A++++++

Having a few friends recommended this place I planned on spending my money with a smaller local…read morebusiness vs one of the big box stores, but that definitely won't be the case going forward. My wife purchased me a new rod and reel as a gift from Johns Sporting Goods 5 days prior to them having a discounted price on the reel purchased. I'm going on a 3 day fishing trip so I planned on dropping in and buying gear for the trip and see if they would be able to price match their special and just get a credit to spend there. The rep immediately and in a very rude way said "nope not doing it not a chance". Now as a new customer and looking to spend way more then the difference and going forward you would think they have a better way to go about things. So while their selection is pretty good (only reason for 2 stars) the customer service is horrible and they have not only lost a customer, but I will be telling others in the fishing community about my experience and what to expect when shopping with John's Sporting Goods.

5 star review for a 5 star archery shop. Excellent experience. Will be back for sure.read more

Great archery shop! Very helpful and kind towards my fiancé and I who are complete beginners. Id…read moredefinitely recommend coming in!

Called 3 Rivers marine for a question about a part that was needed for my outboard set up on a…read morebrand new boat, Peter took time out of his day to look up the correct part and advise me on what was needed for the application I wanted. Probably the greatest customer service I've ever received from a dealer!! I don't even reside in Washington state but I would still recommend this dealer over any of the Boat dealerships in my area!! 10 out of 10

I went in at 2:30 on a Saturday I had a great experience with customer service. The prices were…read morefair sold everything you could need definitely coming back soon highly recommend this place for beginner fisherman and good service .