Kristine and Gary were great and made our boat rental day that much more enjoyable Thank you guys…read morewe had a great time!!!!

I wish I could give them no stars. These people are crooks and worse, they will smile to your face…read morewhile they are robbing you blind. They know when they have you in a position where you have no choice but to pay their exorbitant fees. Charlie seems nice but notice he will never get on the phone especially when it comes to talking about money. They overcharged us to rescue a boat. Then gave us a verbal estimate of $750 to destroy our boat which then turned into a written estimate of $1700. When we said forget it they then told us they would start charging us storage charges of $36 a day!! Run far and run fast.

Extremely rude workers and horrible customer service. Your fellow boat goers are more helpful than…read morethe people working at the marina. After having difficulties loading up the boat for the season, a worker finally came by to rudely inform us what was being done wrong. We don't work at a marina or on boats, we launch the boat in May and it stays in the lake at our dock until the fall- two different processes done once a year each. The worker stood there to say what was done wrong and as we tried to fix the issue continued to make rude comments about us fixing the problem incorrectly. Talk about helpful costumer service! Not. I'd suggest bringing your boat to Candlewood if you have the choice- larger slip to lunch your boat and probably better customer service.

Awesome and friendly staff. The owners are so nice and very helpful. I am new to boating and they…read morewalked me through everything I need to know and are there every time I have a question.

Great service and service department. Had my boat repaired there and am fully satisfied.read more

I'm extremely disappointed by the treatment my family and I received at this marina. We pay for a…read morejetski slip for a few years and came to use the pool, under the impression that we had access to it. Instead of approaching us discreetly or professionally, the owner's wife Patty chose to confront us publicly in front of other families telling us to read our contract, staring, and making us feel completely humiliated. Her tone and behavior were not only disrespectful but felt classless and racial. It was clear we were being treated differently because we rent a jetski slip rather than a boat slip and possibly because of who we are. We were made to feel like we didn't belong there, and that is unacceptable. There is no excuse for a business owner to treat paying customers this way. If this is how they operate with blatant bias and public humiliation, then people need to know. Families deserve to feel safe and welcome, not shamed and singled out. I will never forget how my family was made to feel that day, and I will never recommend this marina to anyone. Every paying customer regardless of what type of slip they rent deserves to be treated with basic dignity and respect. No one should be made to feel lesser than or unwelcome, especially in a family setting. I believe my family deserves an apology from the owner for this type of treatment and disrespect that we experienced. This experience left a lasting negative impression, and I would caution others to consider this before doing business here.

This place has a gorgeous view of the Tappan Zee bridge. I will say the music inside was a little…read moreloud for me (our table was right next to the DJ stand), so it was nice to go outside and get some fresh air. Even through it was cold I think the outside area is so nice, I would definitely dine out here during the warmer seasons. I got the chicken rigatoni which was alright, I wasn't a big fan of the chicken but the pasta was good. For dessert I got a fudge brownie with ice cream and my husband got a tres leches cake, both were delicious. I recommend you come here and eat outside, at the night the bridge is so beautiful!

In for lunch - my first visit since the conversion from Sunset Cove…read more The remodel is excellent. The bar, dining are and patio look great. Bathrooms are clean and also redone in a modern style There is a new Tiki bar outside for weekends, where you can order at the bar and take your food out to your seat. Music too! All the ingredients for a good restaurant...but My question about the fish tacos - hopefully a healthier choice, are listed as "breaded fish" on the menu. I asked "are they fried?" I was answered "no". Truth = The tacos are tempura fried Tilapia strips. The chef then smothers the crispy fish in a liquid turning the fish and tortilla into a soggy mess. Ordered a glass of house rose...which is not identified by brand or year, was undrinkable. They kindly replaced it with a mixed drink. So a menu in need of better execution and a BTG wine offering that needs replacement. Nice location and great views!

Everything and everyone the people was so nice Nicholas Kenny was fantastic. My boat was in A1…read morecondition and I loved it. I do feel better. The price was amazing and everybody was so so nice.

Very pretty nice place. they have a lot of boats and they…read morehave a place to make barbeque they have a free parking they have pattle boating and kayak for rent also have jet ski for rent. the place have a lot of trees then you can stay under the shadow .Of course you need to rent a boat or you need to have a boat to rent a place of there , to enjoy of the View of Marina , And while you're driving on the Lake it's half New Jersey , half New York it's amazing view .

I've been ripped off by these guys one too many times, and will spend the a fraction of the…read moreoutrageous markups they charge on gas to drive anywhere else.

There a great place to grab some needed boat supplies or snacks we've been going there for a long…read moretime and we love it.

We rented a pontoon in the early morning. There were hardly any other boats in the water this…read moreparticular morning. Loved the pontoon and the lake was super calm. Can't wait to do this again.

This was an awesome impromptu boat outing. Hubby got his boating license during the pandemic and we…read morehave been renting boats ever since. It's a nice sense of freedom during vacations and even in our hometown. We've rented boats from many places but usually private owners. Renting at Greenwood Lake was a pleasantly different experience. We originally planned a full Saturday outing with a large group of friends but due to some unfortunate circumstances, many of them could not make it for that day and because the weather initially forecasted unfavorably, we decided to cancel the boat. Luckily, we were able to receive a 100% refund earlier around Wednesday/Thursday. The weather forecast ended up changing and looking way more favorable, so we decided to book a 3 hour rental with just hubby, our little kiddo and myself. I was concerned because there were only very early or late afternoon bookings but we settled on a 4-7p rental. They're located a little over an hour from us and they have lots of parking. You might have to wait a bit for customers to leave and for spits to open up in their main parking area but there is additional parking located within walking distance. We lucked out with some parking right in front. The upside with booking here is that they have a convenience store located at the rental office. You can add additional incidentals to your booking, including coolers, ice, waters, tubes, floating islands, kayaks, etc. You can even book a captain if you're not comfortable with or have no experience driving boats. They prefer you to arrive 45 minutes prior to your booking if it's your first time driving, or 30 minutes prior if you've driven before. We arrived 30 minutes prior, parked and hubby completed the booking transaction at the office before we headed down to the dock to retrieve our boat. There was a bit of a wait as the boat had been taken out and we were awaiting it's return. The pontoon boat we had, Cast Away, is on the older side. It has carpet which is super weird when wet (kinda gross but you get used to it). They must take very good care of it because, despite being carpeted, it showed no signs of mildew or smells or anything. It was just weird but I know many homes in the 70s had carpeted bathrooms so, go fig? Our original boat was the double-decker with slide and it looked to be newer. They have CLEAN portable bathrooms on the premises and many, "hands on deck", to assist with docking and un-docking. Kevin, one of the guys working here, helped us to take the boat out of the slip. He showed us where we should go and we set off. Because we only had a few hours, we drove south a bit, anchored in the sun and enjoyed a day of swimming before heading back to the bock. Kevin met us once again, and docked the boat for us. All that was left was to pack up our car and head home. We had an awesome time and will most definitely be back. We'll definitely plan better and get a newer boat. Pro Tip: take the less than 15 minute drive over to Bellvale Farms Creamery for some deliciously creamy ice cream (homemade with their own cows milk!) and sunset views...a wonderful end to an amazing day.

Nice setting with some decent places in proximity to walk to (Beer Garden and Brennans were…read moreexcellent). Docks in very good shape. People were friendly. Excellent communication before the trip. There are a few decent picnic areas with grills. It's reasonably quiet. Solid power and water hookups. I'm sure we'll be back!

I do not keep my boat at Safe Harbor Marina so I can't speak to the quality of their facility, but…read moreI cannot recommend them for mechanical work. I keep my boat at a neighboring marina and reached out for help with my boat's engine. Over the course of a couple months one of their technicians tried several times to solve my problem, and worse told me several times that he had fixed it when the engine clearly was not running right. After seeking another opinion, another mechanic was able to diagnose my problem within an hour and then replace the broken part within an hour as well, and now my boat runs like new. If I hadn't used Safe Harbor for this issue I likely would have saved signficant time and money.