I'm extremely disappointed by the treatment my family and I received at this marina. We pay for a jetski slip for a few years and came to use the pool, under the impression that we had access to it. Instead of approaching us discreetly or professionally, the owner's wife Patty chose to confront us publicly in front of other families telling us to read our contract, staring, and making us feel completely humiliated. Her tone and behavior were not only disrespectful but felt classless and racial. It was clear we were being treated differently because we rent a jetski slip rather than a boat slip and possibly because of who we are. We were made to feel like we didn't belong there, and that is unacceptable. There is no excuse for a business owner to treat paying customers this way. If this is how they operate with blatant bias and public humiliation, then people need to know. Families deserve to feel safe and welcome, not shamed and singled out. I will never forget how my family was made to feel that day, and I will never recommend this marina to anyone. Every paying customer regardless of what type of slip they rent deserves to be treated with basic dignity and respect. No one should be made to feel lesser than or unwelcome, especially in a family setting. I believe my family deserves an apology from the owner for this type of treatment and disrespect that we experienced. This experience left a lasting negative impression, and I would caution others to consider this before doing business here. read more

I have my ski with you and REALLY unhappy. The breakwater hasn't been rebuilt since Hurricane Arlene and that cost significant damage with the recent mild storm. I personally told you on 3 occasions that the damage caused to the ski slips was a BIG problem. You said you would look into it and did NOTHING. You relocated the skis and poorly tied up the slips but didn't tie up a single ski to the slips! I did that myself last weekend, for mine and everyone else's. Sadly, my attempts were too late and many have now to deal with damages, that could have easily been avoided. Unfortunate Below is attached a photograph of the current state of Patsy Bay's Dock. This is what happens when you neglect to fix a breakwater. This is where my jet ski was sitting at one point... read more

Patsys Bay Marina - The reminisce of the dock - Boat Dealers Near Me - Stony Point, New York

I have had a boat there for years and can't be happier. The facilities are nice, the staff is great and the boat mechanics are the best in the business. It makes owing a boat a real pleasure. read more