This place is legit, it was my first coming, and I'm so glad I did. My niece was off school for the summer, and I was scrambling last-minute for something fun to do. Amazingly, Great America is closed on Saturdays, and it was way too hot to be outside. This spot was perfectly air-conditioned and just what we needed. I don't know if I got lucky with the crew on shift, but the staff were on top of it and made our experience awesome. We got to try everything with our tickets, and even I was able to crawl and run through all the attractions. (I'm a petite adult who works out, if you're larger or have bad knees, you might get stuck.) I paid $38 for me and my niece to play together until more kids showed up. There's also a membership for $25/month (one adult + one child), but you have to commit to at least 3 months. This place was worth every penny. My niece made friends right away and ran around playing until closing at 8 PM. That said, there are a few areas where I think the experience could be even more fun: **1. Bathrooms:** They were a bit of a mess--typical kid chaos, like toilet paper everywhere. Totally expected, but a little more frequent cleaning during peak hours would go a long way. **2. Bazooka Ball:** It took *way* too long to get a game started. Some kids had to leave before it even began, and kids kept asking me, "Is it going to start?" When it finally did, playtime was only 3-5 minutes. That felt rushed, especially after waiting so long. I think it would help to have a set schedule for these games to be posted and spread out throughout the day. It could even be a fun "grand finale" before closing. I get that it takes safety training to run the game, but giving families a clear time to plan around would make a big difference. I can see parents saying after bazooka ball we're going home. Also, I got to play 2times, the guns worked fine the first round--but the second time, mine and my niece's guns were broken. With such a short play window, fiddling with gear that doesn't work really sucked. Before starting a game, someone should test each gun and label the ones that are out of air. That way, every kid gets a fair shot. I'm glad our first round was solid, but I could see a kid being really disappointed if they waited forever, got a broken gun, and then lost. **3. The Tire Slide:** There's a slide in other reviews where kids sit on a tire and roll down a long, fast track. We were so excited to try it--my niece hauled that heavy tire up the stairs, ready to fly--but when she sat on it, nothing happened. It just... stopped. No roll at all. I don't know if they changed the flooring, but it's a huge letdown. That slide was a major selling point for us, and it didn't deliver. I get that speed could be a liability, but even a slight roll would make the climb feel worth it. We all sign the waiver--some fun and freedom here would go a long way. **4. The Ball Pit:** My niece tried to cannonball in--only to find out it's not even full. Just a floor with maybe half an inch of balls, giving the illusion it's deep. She didn't get seriously hurt, but she did hurt her leg jumping in. We sat and watched other kids do the same thing--one after another--slowly realizing the pit wasn't safe for jumping. At trampoline parks, they mix foam blocks in with the balls so kids can jump and swim around safely while staying on top. It also helps staff see everyone and prevents accidents. I think adding something like that would make the ball pit way more fun and way less risky. --- **Things included with your ticket:** - Maze - Trampoline - Jumpy House - Bazooka Ball - Mini Golf - Rock Climbing - All slides **Extras (cost extra):** - Food & water - Arcade games - Claw & candy games They even have a toddler area--secluded and locked off from the bigger kids. Perfect for little ones to roam freely and have a blast. **Suggestions for an even cooler experience:** A game card--like at Chuck E. Cheese--where you can play arcade games unlimited for a set time (starting when you swipe) would be a game-changer. It would keep the energy going and give families more value. Even without the changes I highly recommend this indoor park. I can see this playground getting old after a few times but for my first time here this place was lit and there was a birthday party going on so there was more kids playing hide and seek and tag it was a good time. read more

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Ballistic! 10/10 for this amazing place for kids! We celebrated my daughter's 10th birthday here yesterday 5-8 pm. Oscar was assigned to my party. What an amazing guy, he greeted us at the entry point and from then on it was smooth sailing. He took care of every single guest, checking them in, giving them instructions patiently, patience matters when all the guests are 10 year olds and their younger siblings! Oscar ensured our party schedule ran smoothly, being flexible with adjusting the Bazooka rounds with the party room food distribution, to make sure our party had hot fresh pizzas when they were ready, moving the Bazooka round to after the food time, and then kids come back to the party room for cake cutting and ice creams. He took care of everything in the party room, including taking photos for us, refilling pitchers and cutting the cake and distributing them. A special shout out to the remaining staff here as well, all the way from planning to exiting the location. We never felt rushed. There were no surprise expenses, only what was discussed and confirmed. My daughter and her friends called it a "fantastic ballistic" experience! And they all want to have their next birthday party here at Funtropolous. read more

Thank you to Michelle for an amazing birthday for my 3yr old. We booked the 10am-12pm spot Saturday, and we had the place to ourselves pretty much for the first hour. It was awesome. It wasn't crowded at all and perfect to host a party. The food is surprisingly really good. The pizzas are made fresh there and tasted great. Michelle was super accommodating and could tell we didn't necessarily order enough pizza. She was exactly right and was able to get us in a quick order right in time. She was responsive via text message and always very sweet. She never came off frustrated despite my millions of questions. Just a heads up you have to purchase their socks if you plan on going into the play area! Also, the extra playtime if your party goes over is also $50, but honestly, everyone was ready to leave by 12pm because the kids were so tired. So we didn't need to pay to extend. The play area was amazing, and the kids had a blast. I recommend this place for hosting parties! read more

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My son absolutely loves this place! We came with his cousins, and they had the best time playing together. It was such a fun experience for the kids, and I really appreciated how clean and well-maintained everything was. These are just some of the views of the park--it has so many great areas for kids to explore and burn off energy. It's a wonderful spot for families, whether you're planning a playdate or just looking for a fun outing. We'll definitely be back! read more

Oh man this review is long overdue! My family has been coming here for over 12 years, even through the remodel, and it's still one of our favorite spots. The indoor play area is usually clean, and there's so much for kids to do from bungee jumping, a rock climbing wall, playground structures, bounce houses, mini golf, ball pits, a mini town, and obstacle courses. My kids absolutely love it here, and even the older ones still have a great time. We also enjoy the cafe being able to grab pizza and drinks makes it easy to spend a few hours without having to leave. We have hosted a birthday party here a few years ago, and it was super smooth. The private rooms you can rent are a nice touch. Overall, it's just a fun, easy place for families. Definitely recommend! read more

Great indoor place to take the kids on a rainy or hot day. This place may smell a little once you enter the front doors but there's such a wide variety of fun things to do ! Only $15 per child for the all day pass which includes bazooka ball, jumpers, slides, obstacle courses, playhouses, spinning fun, rock climbing, miniature golf, arcade games, trampoline, etc. Kids loved it! 10/10 recommend! Way to burn those calories! Theres food too but we were having too much Fun and didn't make time to eat. Adults can play too. The special grip socks are $5 per person. Oscar was very helpful and made sure we had the best experience. He deserves a raise for really doing it all. read more

This place is really run down and most items are sticky. You can see the play area is unkept. There doesn't seem to be too much maintenance here. This place has potential to be better if they renovated the area since it is a large space. My toddler had a good time overall, but I would not be back due to it seeming unsanitary. read more

First time coming here, this place is pretty big! There's lots of things for the kids to do & the patents don't have to pay the same play price which is a huge plus! Overall, I think we will definitely come back! We might even have a party here for our daughters birthday! read more

Nice place for kids to come and have some fun. Lots of things to do, love the obstacle course they have going on in one of the areas. My kids had a blast and enjoyed all the different areas. It is a bit on the pricey side than others I've been to, but it's also a bit bigger than most places. Took 1 star out mainly because it seemed a bit dirty in some areas. read more

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don't do them..... hmm i was told memberships were not a thing after being charged multiple months in a row with no help from the business. Credit card company took care of my $$ but not going back to this establishment read more

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Fun for kids for the long summer break. I had my son's birthday here and they had a blast.

Filthy! Someone pooped on the trampoline, and it was tracked around the entire facility. The staff clearly did not have adequate cleaning procedures and did not know how to approach the situation safely or responsibly. They did not close down sections but just had a teenaged staff member ineffectively spot clean. This staff member appeared to not have any training in this kind of cleaning and then went on to be the one to serve the food at the birthday party. Additionally, it is difficult to supervise children with many large blind areas. The sinks are hard for kids to use, and the bathrooms were dirty and not well stocked. read more

Im surprised we've never been here before, the kids had the best time. A lot of variety of things to do. I brought kids from 6years old to 11years old. read more

Definitely mix reviews for this place. We've had friends come here and give us also mixed reviews. Trying to find a different place to take them so we gave this place to try. Definitely a little bit older and rundown, but it seemed to clean enough. The staff was friendly, but they're actually wasn't too many of them at the time we went. Complaint would be that there really isn't too much supervision so you have to watch your kids. Some of the structures are high and kids could fall and get injured if they're not careful. My kids loved it though and didn't want to leave at the end. A little hot inside, even just sitting there glad that they had all the fans running. We might come back, but they're definitely newer places to go in the area. read more

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This was a really fun and great place. The kids enjoyed their self and had a wonderful time. Great food and drinks. We will definitely be back. read more

Such a fun place for kids to play at! They have a really cool and obstacle courses. They even offer laser tag and mini golf. They have a toddler section but there's not much for them to do. I would say this place is more so for older kids. We had a birthday party here too and the staff were very accommodating! read more

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Fun place took my kids there for her birthday it was super cool we all loved it they love to play

This place has an amazing staff. It's loads of fun for the kids at a reasonable price!

Great customer service!! Everything is super clean and they enforce the age limit for toddler area which is always a plus!!! Definitely worth coming to check this place out with your little ones! read more

Im surprised by the good experience comments. The machines to play do not work. The kiosk wont let you get a card. Displays at your own risk. Most parents aren't watching their kids. Balls are being thrown left and right and everyone's face. Your child might end up hurt if you come here. read more

Such a great place to bring the kids! Clean and safe with lots of different things to do. At a great price too! Staff is friendly.

Horrible service. My niece's friend had her son's birthday party. They was very rude. Food was not served until close to cutting the cake so we were here for more than an hour and a half without any food or drinks. Literally while we were cutting cake hostess was putting presents out the door and letting us know that they are charging us $20 for every 10 minutes we stay extra No 30 minute notice that it's almost time to go just very rude The hostess looks like she did not want to be serving us which I get work can be stressful, but this is ridiculous. It made the experience very horrible. read more

This is the best indoor playground in the Bay Area. I went through almost every single one. The pricing is one of the best too. read more

Lost Worlds Funtropolous - Ball room - Arcades Near Me - San Jose, California

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My kids really enjoy this place. It's ok when its not very busy. Be careful of what they charge you for. I recall being overcharged the last time i came, so i ordered ahead of time on line. Don't! I tried to get a refund when I was there because not everyone in my party was able to make it. They told me I had to do it on line because thats where I ordered from.We'll, theres no where on line to do this! There's no answer from them on their contact form either. read more

Funtropolous is an easy place to take kids to keep them busy especially during the summer for about 1.5 hours. I took my kids here on a Wednesday for their special. It wasn't too packed. There is one gated area for younger kids and about four other areas for kids 42 inches and taller. They have random access to activities announced over the speakers that keeps things interesting, such as access to the Bazooka room. There is also a rock climbing zone that requires an attendant as well as an outside small miniature golf area. The only downside is that it is hard to track your kids once they are in the apparatus. There may be some bigger kids that play rough. The building has AC and no weird smell. They have little toilets for kids. Place appeared clean. There are a number of prize machines and air hockey that is accessible with a game pass. There is plenty of parking. Workers were nice and courteous.. One must purchase their socks. They accept cash or card. read more

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Great place !!! Great nice workers, and it was enough space during the week for the kids to run around.

We had a terrible experience and were very disappointed and shocked at how unsafe, unclean and disorganized this indoor playground was. First of all we had paid for socks and did not receive them for almost 15 minutes in a line. The place was packed and there is simply no way to even see your child with the layout. We saw teenagers in the toddler section, teenagers running up slides for young kids and absolutely no supervision from any parent or staff. I was very worried my child would get hurt in the few minutes we stayed there. We left early because of the huge risk. We have been to many indoor playgrounds but found ourselves shocked at just how bad the safety aspect was. It was also incredibly dirty with rubbish on the floor and there was no place to store belongings since it was so busy. Overall, I would strongly advise parents not to visit here. It was the worst place I've ever brought my child. It is so badly designed, managed and maintained. I don't like writing bad reviews but found myself so appalled by what we experienced I simply have to. read more

We come here when we are desperate to let the kids burn some energy on a rainy day. My kids enjoy it but the vibe is so weird. There's no music just sounds of cash grab claw machines and arcade games. It feels under lit with a lot of dark areas. The black ceilings don't help. Kind of grimy. I wouldn't want to host a birthday party here for the above reasons. read more

Perfect for all ages! My 16 month old niece and I had a blast. We will be coming back here regularly!

This was our first time here and definitely, it will be our last. As soon as we walked in, we noticed a terrible odor. This is by far the dirtiest business I've ever visited. The bathrooms, the playground, and the entire space were extremely unclean, with trash EVERYWHERE. After only 30 minutes and $60 spent, we decided to leave. Our kids were very disappointed. I highly recommend saving your time and money and choosing another place. read more

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I had booked this place for my son's birthday party recently. The place itself seemed ok, they have a lot of play structures for older kids mostly, barely anything for toddlers and below. The pizzas they have are also not that great (in comparison to other party venues). Anyhow, the real shocker is the price I eventually had to pay for the whole event. They make it mandatory to buy socks from them for everyone who wants to go to the play structures and those socks are $4/ pair (this was mentioned on the website). On top of that, they charge a mandatory 18% service charge (which I was unaware of until I spoke to them about a discrepancy on the card). And the service charge is on the socks as well. So really what seemed like a reasonable package at the beginning quickly blew up because of the additional 25% in mandatory fees that I had to pay. And when we left the venue the girl at counter gave us a pass ( this was included in the package), but the pass is only for 1 hour instead of a full day pass as is mentioned on their website. For anybody who's planning a party here, make sure you double check all your payments and passes and bills. Overall, our experience was bad and I honestly wouldn't recommend this place to anyone. read more

We just had my daughter's 8th birthday party here, and Oscar G. did an amazing job! He made everything so easy, from checking in our guests and getting them all set to play, to serving the kids food and cleaning up once the party was over. He was kind and polite to both adults and kids. Would definitely recommend having a child's birthday party here, everyone had a blast! read more

I had read some negative reviews about the cleanliness of the playground and cost but thought we'd still give this place a try since the main website made it sound like a pretty fun place. We arrived right before the place opened, so I had expected the place to be clean. However, I was sadly wrong. I went directly to the toddler area and the foam pads were filthy, the balls in the ball pit have not been cleaned as some have black scruffy marks, there was clump of hair on the floor and even goldfish crumbs on the floor! Did the staff not clean the place at the end of the day or before the place opens? I could be more understandable for the hair and crumbs if we had arrived later in the day, however this was at 10 am right when it opens. I hope that this place does a makeover or a major clean through. As for fun, some of the balls in the ballpit were crushed, no toys in the play spaces for kids to do any pretend play and limited stuff for toddlers to climb. read more

We visited Funtropolous with two other mom friends and our kids had an amazing time. The space was clean, colorful, and really well set up for children of different ages, with plenty of activities that kept everyone engaged the whole time. It was easy for the adults to relax and chat while the kids played safely and burned off energy. Staff were friendly and attentive, and the overall atmosphere felt welcoming and family-oriented. We'll definitely be coming back again soon. read more

I would give it a 3.5 I was super excited and been waiting for my daughter to get big enough to come. I brought her here and let me say it is very cute and will definitely keep them busy. What I DIDNT like , mostly everything was pretty dirty. The balls , everywhere you looked pretty much. I feel like they should be putting a bit more time into cleaning and sanitation with as many families visit here. Most small kids put stuff in there mouths or just touch it and touch there face and I just think it's common courtesy to keep things clean. Besides that it's really cute for kids , I'll definitely give it one more try and hopefully things change. But I would definitely recommend coming here if they can get there cleaning situation together read more

First time here and it's probably the best indoor playground out of Jolly Roger Land at Oakridge mall and Luv2Play at Eastridge mall. Came on a Friday afternoon and it was quiet! My son really enjoyed the slides. Big plus for having a clean bathroom and sink that is kid accessible. read more

Lost Worlds Funtropolous - Kid accessible bathroom! - Arcades Near Me - San Jose, California

You can only wear their socks here, not others. Pizza here is overcooked, I wouldn't recommend it here at all. Better off going to round table next door... read more

Lost Worlds Funtropolous - This is a cheese pizza here...... - Arcades Near Me - San Jose, California

Oscar G. was our host for our son's birthday party. By far the best experience we have had at any children's play place. He was attentive to the party without hovering. He was kind and you can tell he genuinely cares about his job and the guest's experience. read more

They charge a fee for parents to watch! Two parents equals two fees. They charged us for socks & we had a pair of socks!!! They had the bottom grip & everything. We bought them for a charity event that sponsored Saint Jude's hospital for children & they said Saint Jude's on them! They still wanted us to purchase their socks. Horrible front desk & customer service. My kid had a free pass here that we technically paid for from her birthday party package. Place is a dirty rip off honestly read more

My daughter is obsessed with this place. Every time we go to Funtropolous she has the best time and never wants to leave. It's super clean, the staff is nice, and there's so much for kids to do. I love that it feels safe and everything is padded or soft so I don't have to worry the whole time. They have slides, a big ball pit, little pretend areas--basically everything that keeps kids busy and happy. It's one of those places where I can actually relax for a minute while she runs around and plays. Honestly, if you're looking for a fun spot to take your kids, this one's definitely worth it. We'll be back for sure. read more