I needed a garage that could do a tire installation. They gave me an appointment quickly. The…read morecustomer service is great here. I have heard such great things about them so I am glad I brought my car there, I did need an alignment too and they offered me a coupon because it was not expected. I would bring my car here again,

Terrible service! Dropped vehicle off the night before for an oil change and tire rotation. My…read moretruck was not ready till closing at 6pm the next day. Why make an appointment if not going to do the work till last thing the next day. Will never go here again.

I came here to get my air conditioning looked at last Summer (~July 2020), telling them my whole…read moresituation beforehand (a garage I went to a few years back told me that, after refilling the coolant for the air conditioning for ~$150, told me that it still wasn't working because the compressor needed to be replaced; this was a $800+ job so I put it off and went without AC for years). Mike at the front told me that, all things considered, it would still be best to check a few easy fixes first (that he explained right away) before getting involved with the compressor. I brought the car in, Mike walked out with me and we did some field testing on it, and he diagnosed on the spot, while showing me, that it wasn't the compressor and that it only needed one minor fix and a recharge and I'd be good to go. He called a couple of hours later to say the car was ready, and when I got there I checked - it was blowing nice, cold AC. The total cost was ~$160 so Mike effectively saved me ~$800 by being honest, truthful, and knowledgeable, and in the middle of the summer when it would be easy to price gouge. How much better can it get? Thanks for your help Mike, you know I'm coming back!

Just experienced the worst service ever at your Clifton Park NY store. I selected 4 tires, made a…read more"reservation" and paid a $25 deposit several days in advance. I arrived at the my appointed time(11am). The shop was not busy as several bays were empty. The receptionist took a long time to confirm the tires I select were in stock. That should have been my first clue. I was told work should be done by 2:30pm ( 3 1/2 hours ). I had a "reservation" and 4 tires should take much less than 1 hour. Clue number 2. At 3pm I called and was told my car would be done within the hour and they would call. NO CALL. I went to the shop at 4;30 to find my car has NOT MOVED. I suspect they NEVER had the tires and were waiting for them, while they continued to lie to me. I wasted an entire day. I got my deposit back and will never return to any Mavis facility.

I had a leak in my tire, sales person said it was on the edge of the tire wall and couldnt be…read morepatched. Told me I needed a new tire and alignment for an estimated $700+. I declined and then sought a 2nd opinion at Adirondack Tire. They looked at it and enasily patched the tire for all of $17! $700 versus $17 ! What a rip off scam this Warren Tire !

I went in there on this past Saturday because I needed new brakes, rotors & calipers from a failed…read moreNYS inspection that I had done up the road at a different place. I went in there desperate & hoping I'd have good luck, and I did. I was greeted by Tyler and another gentleman at the front desk who I explained my situation to. They got me right in, replaced the brakes, calipers and rotors all the way around the car. These guys were amazing & professional. On top of the already heavy work load they already had, they got me right in, took care of all of my problems and also inspected my vehicle. I can't even tell you how much I appreciate the work they di as well as their amazing all around customer service. This is a model of how all customer service should be. Thank you Warren Tire for taking care of me. I Highly recommend going here for your automotive needs.

I am a young women who relies on shops like Monro Muffler in Clifton Park to perform accurate…read morediagnostics. I went here on July 30th with concerns about my car having trouble starting. I expected a proper diagnostic to confirm the issue before any work was done. Shortly thereafter, The mechanic confirmed that it was the starter, but it would cost nearly $900. That is half a months salary for a young person like me, but I felt I had little choice. After the repair, the same problems starting my car persisted. When I returned, the mechanic checked my car again and admitted that the real problem was actually a corroded battery, and acknowledged that the original diagnostic was not done properly. I asked for a refund since they had misdiagnosed the issue and charged me for a repair that didn't address the actual problem. At first, the mechanic who made the error was willing to take responsibility and refund me, but later the shop backtracked and offered a free battery instead, which nowhere near offset the cost of the starter. Monro's side of the story started out apologetic and offering to work with me (everyone makes mistakes and those that own up should be given a second chance was my thinking). However, with each altering version of Monro's side, it sounded more more defensive and "it is your fault", adding salt to the wound. They even tried to place the blame on me for "suggesting" that it could be the starter--despite it being their responsibility as professionals to diagnose the problem properly. This experience was incredibly frustrating. I paid nearly $900 for a repair I didn't need and was left with the original issue unresolved. At the end of the day, it is a mechanic's job to diagnose the problem, not the customer's. I can't recommend this shop and would strongly suggest an alternative shop particularly if you not knowledgeable in automotives and rely on the accurate diagnostics / professionals service of the mechanics.

Very friendly staff, helped with everything we needed. Had a flat tire and did everything they…read morecould to get it fixed as soon as possible. Shout out to Andrew thank you again! A great manager.

We have an older car and Lussier's has done a great job keeping it in solid shape and on the road,…read moreand when we bought a newer used car, they did a full inspection for us on short notice and gave us all of the info we needed to make an informed purchase. So happy to have found them when we moved to the Capital Region.

Great shop, Great people, Lussiers got my car done in just a few days time. They are where I send…read moreeveryone for collision and mechanical services. Because Lussiers can take care of anything mechanical or collision repair wise. They put out fantastic work for great prices, and I will continue to praise and recommend this shop.

I broke the windshield washer nozzle with an ice scraper and did not know where or who to go to…read more When I posted the problem on Yelp these guys replied right away and I am glad they did. They fixed the nozzle very quickly after the part arrived. The price was very reasonable and they were easy to talk to.

Couldn't choose no stars or I would have…read more I was having brake issues, so I posted on a neighborhood page in FB to see if anyone could recommend a local garage that was reasonable (the dealer wanted $1000). I got several recommendations, but I also got a message from a guy who seemed sympathetic and said that $1000 was way too much. He told me he had a garage and could do the work right away. That should have been a sign. I talked to him on the phone, and we talked details of the job. Bottom line was that it would be between $200 and $300 if I didn't need rotors. I wasn't feeling any vibration, it was just rubbing, so I figured I wouldn't need rotors. He was reasonable on the prices he quoted for pads, so I figured he'd be reasonable if I needed rotors too. When his mechanic looked at the brakes, he said I only needed 2 rotors. Good news. I figured it would be another $150 for the rotors. When the job was finished, I was presented with a bill for almost $700. The owner wasn't there, so I had to pay to leave. I contacted him to let him know that I wasn't happy. He said that I must have misunderstood the prices he quoted. I pointed out that if he had replaced all the rotors (like the dealer was going to do) and used OEM parts (like the dealer was going to do) his bill would have been over $1000, which he had originally agreed was way too much. Meanwhile, I had to have new tires installed and the tire company had to replace all of the lug nuts on my car (at a cost of $200) because the mechanic who did the brakes had not put the lug nuts back on properly. You need to use a torque wrench, which the owner said was used. (I was sitting outside the garage while the work was being done and the mechanic was using a regular impact gun.) He also said that the lug nut problem was caused by the tire company not knowing how to remove them properly. After a couple of conversations with the owner, it was obvious he wasn't going to accept any responsibility for any of the issues he and his mechanic caused. He offered me a free oil change. No way will I trust this garage to do any work on my car!

I went to them in December to get 2 tires and got a good deal…read more I had to get 2 more tires today and alignment. The staff were good and very helpful. This was the Troy location on river Street.

My wheel lug nuts were grossly overtightened at this place…read more I had four old tires removed from summer (alloy) wheels and new tires, which I purchased elsewhere, mounted on the same wheels. The summer wheels/tires were then installed on my vehicle, replacing the winter wheels/tires. The staff was friendly and helpful, and the price was reasonable ($125 including tax). However, the very next day I had planned to remove the two front tires/wheels to enable front brake replacement. I managed to loosen the lug nuts on one front wheel, though the removal torque was clearly well beyond the Honda torque spec of 80 ft-lb. On the other front wheel, I managed to loosen two lug nuts (clearly more than 80 fit-lb), but the other two nuts wouldn't budge. I put a cheater bar on the wrench that came with the vehicle. Felt something move, but it turned out I had bent the wrench about 15 degrees and the lug nut still had not budged. So I instead used a 3/8 inch drive ratchet with the cheater bar. This was a bad idea, as the 3/8 inch drive immediately sheared clean off. Next idea was to contact a larger, stronger friend, who brought over a four-point tire iron. This dude attempted to loosen the lug nuts with the tire iron, but no luck. Fortunately, my friend also had an impact wrench. It took several seconds with the impact wrench at full power to loosen each of the two lug nuts. Fortunately, I didn't need to replace a flat tire on a cold, dark night or in a sketchy neighborhood. But it's incredible (and completely ridiculous) that a professional tire shop doesn't know how to (or doesn't care to) properly tighten a lug nut. I'm giving two stars only because the tire mounting work that was done seems fine and the cost was reasonable. But an utter fail for tightening the lug nuts.