I had a great experience at BMC Time Works in Skokie. I stopped in to have my watch battery…read morereplaced, and Boris took care of it right away. The service was quick, professional, and done perfectly. What really stood out was how friendly and welcoming Boris is--he clearly cares about his customers and takes pride in his work. It's not always easy to find places like this anymore where you feel taken care of from the moment you walk in. Highly recommend BMC Time Works for anyone who needs watch repairs or service. I'll definitely be back.

Boris can fix almost anything, and if he can't he knows the people and places to go that can get it…read moredone. A great person and business to know and trust! Thanks!!

Always Professional and Knowledgeable!! I've been there…read moreseveral times, always satisfied with the service. K.T.

I stopped here to get a watch battery replaced. I'd never been to this store before and have always…read morewanted to stop by - this was my chance. There was someone there already getting a watch battery replaced. So, while waiting, I walked around admiring their clocks and watches. They have quite a selection - great if you need a nice clock for yourself or as a gift. I took some pictures and a short video and posted them for you to see. When it was my turn, he took the watch and went in the back. It didn't take much more than five minutes for him to return with the watch working again! And the price was very reasonable, under $20. Fun store with good service.

Great experts. Eugene was recommended to me by a premier antique dealer…read more His knowledge and expertise are amazing. He has repaired a number of our antique clocks over the years.

I brought in a cuckoo clock that wasn't working and Eugene brought it back to life. He's so…read moreknowledgeable and incredible. I highly recommend E K Clocks!

I brought my old small electric table clock in today to see if it could be fixed to run again. The…read morestore employee oiled the clock, and when briefly plugged in it ran. the charge was $35. When I arrived home, the clock no longer ran when plugged in. I called the store and was told I could receive a $35 credit on the $350 next cost of fixing the clock. The clock has sentimental value to me, however the original cost of the clock was less than $10 long ago. I recommend asking the repair price before the repair work is done. I paid the $35 and would have been satisfied if the clock continued to work, but I would not have agreed to the initial $35 repair cost if known before the 2 minute repair and I won't be returning For the next $350 repair.

Went in to try and obtain a small screw for my cuckoo clock music box. Politely asked and…read moreimmediately was dealt multiple defensive answers. To me it felt like I was taking away business from them in trying to fix my clock instead of them charging me $195 per hour to fix it for me. Nope, I do not recommend this place and I will go somewhere else next time.

If you are looking for someone who can restore a very old clock and bring it back to good working…read moreorder, this is definitely the place to go. I had a family heirloom clock that another shop had told me could not be repaired. I foolishly allowed them to remove the works and put in a battery operated clock, but I kept all of the parts and occasionally looked for someone who might be able to put it back together. Long story short, I took the clock and all of the parts into this shop, and today I came home with a fully restored clock! I am extremely happy with my experience with this business and highly recommend them.

I would absolutely steer clear of this place. We took an old wall clock in to be repaired a few…read moreyears ago The man said the orig movement could not be repaired, so he recommended we put in an analog movement, for which he charged $65.00. What he put in was a very simple, cheap, battery powered movement which is in any $3-$5 clock. We took the clock down 2x's a year to change for daylight savings. The clock is in absolutely perfect condition...exactly as it was when I bought it 20 years ago. When we took it down this time, the movement was so loose, it was able to spin around, so would not keep time. We took it back to him to tell him came loose. He put the identical cheap plastic, movement in, but when we came to pick it up he wanted to charge $65.00.... again. He claimed we dropped it or broke it ourselves. We changed the time 2x's a year....hardly abuse. This clock was never off the wall, except for daylight savings time changes. What ensued is certainly worth writing about here, so no one else will have to endure what we did. He became abusive, calling my husband a liar, and screaming insults. I would absolutely steer clear of this place.

It has been awhile but I still look with great affection on the Liberty clock on our mantel,…read moreoriginally from my grandfather. It had been stored away for twenty years but Tick-Tock got it back into excellent shape. And even more they were able to sub-contract having the clock refinished to get rid of some terrible treatments that had been applied to the surface.

My grandmother's Ridgeway Clock (with the bing bong chimes) wasn't responding to lubrication…read moreanymore. It would just stop after around 15 minutes. This dates to the late 1960's or early 1970's. We ran into Tick-Tock at the Oregon (city) Market, which is held at the High School. I ran home, packed up my clock and brought it to them. Then came the call - it would be until July before he could get to it, but knew what was wrong - the bearings were all worn out. The guy who does the work was trained by the experts years ago to work on clocks like this, so we waited the 4 months for the call. We finally got it, and picked up the clock. Some tips: If you are going to ship your clock, use plastic bags from grocery stores to immobilize the mechanism / chains. This doesn't leave any residue behind (like the foam I used, which had to be cleaned off). Bring everything - the owner ran our clock for 2 weeks after he repaired it to make sure it would work when we got it home. The clock was packed well, the weights were double-wrapped in foam and bubble wrap, and the pendulum was encased in cardboard to prevent it from being damaged. The owner even included a small level (which I used and my clock was level). It's been running perfectly for 6 hours so I'm sure he's got it fixed and fixed correctly. It's also quieter than it was before, which I guess is because the bearings are all new and lubed properly. The repair person provided a card with a 2 year lubrication frequency as well. The price was exactly what was agreed to. No complaints, and I'm glad to have my grandmother's clock working again in my home. It sounds so nice. Now to address some comments: What clock repair place doesn't carry spare parts? A sane one. Do you understand how many different clocks there are in the world? Millions. Knowing where to find the parts is important, keeping parts on hand for even the most common clocks would take a huge warehouse and millions of dollars. I work on arcade games and pinball machines. I have 5 boxes of parts, so far I have been able to use 2 chips out of a $1000 inventory. Is that wise? Nope. Why does it take so long? Because this isn't McDonalds. It's a one or two person shop, and they work on stuff as it comes in. Ask up front, if you don't like the wait, go somewhere else.

Did great job on a special hand-crafted and artist signed clock! Small clock was bought on our…read morehoneymoon in Door County 40 years ago.

CHICAGO CLOCK has been throughout the life of my long love affair & history with grandfather…read moreclocks, which began in 1980, the source for the maintenance & care of all my treasured clocks.