It's done! For us , it had been a little longer project than…read moreanticipated based on our home. But it's done! Thank you to Dan Moran, our project manager, who was always available whenever I called with answers or solutions. Dan has a very calm demeanor and an easy flow in explaining different processes and how the system and the app work. I really appreciated Juan Carlos, our electrician. In addition to upgrading our panel, he had to do a couple of hole patches in our wood siding , which is out of his general scope of work , but did a nice job at it. Juan was very thorough and I appreciated his cleanup when he was done.There was no scraps of wire, electric tape, nothing left on the ground, which was very much appreciated. And as a side note, there are four houses on our street who have used Northern Pacific Power for their solar needs. Which I would think in itself, is a pretty good recommendation.

Five stars for the installation -- outstanding project manager and crew: responsive, punctual,…read moreprofessional, top-quality work. One star for the sales process. When we raised concerns, I believe the salesperson my partner dealt with wanted to make things right, but sales leadership stepped in, dismissed our concerns as unfounded, and offered nothing. Those concerns were (and still are): 1) Sketchy contract execution. NPP offers a 5-year prepaid lease in partnership with Balto Energy. It lets homeowners offset installation costs because the leasing company collects a 30% federal tax credit (no longer available to homeowners) and, in NPP's words, "monetizes that tax credit over 5 years." The contract was executed by sending the DocuSign to just one partner, with all owners lumped onto a single signature line -- one person signing on behalf of the other. For a married couple in California, that's legally questionable under community property law, given a) the encumbrances placed on jointly owned property, and b) no power of attorney authorizing one spouse to sign for the other. I never saw the agreement until installation was underway. 2) Misleading claims. My partner was told, verbally and in writing, that we'd "own the system outright" at the end of the 5-year term. In truth, the contract contains only vague language about a fair-market-value buyout, with no detail on how to initiate it or who to contact at end of lease. We've had zero contact with Balto through this entire process -- only NPP -- yet NPP's sales director told us they have no role in the lease agreement once it's signed. In other words, they don't stand behind the product they sell. Don't be like us -- do your diligence (especially if you're over 65 and new to solar leases), verify every claim against the actual contract language, and make sure all owners review and sign every agreement.

June 3, 2026 Today, Lucas came out to do a routine maintenance check on the heat pump that Henry…read moreMechanical installed several years ago. We have been super impressed with the excellence of the units they've installed for us, as well as the diligent, expert technicians they have sent to us over the years. Lucas spent a lot of time with us, explaining various things we asked about. Unexpectedly, he really helped us out by installing a new laundry room fan we had picked up to replace the old one that had fallen from the ceiling. Helpfully, Lucas pointed out that our attic has no fan to pump out excess heat (and it gets hot in the summer!!) He promised to send a quote immediately. We were delighted with his service and awesome communication skills. Lucas is a super star!!

We just had great experience with Joshua and his team at Henry Mechanical. Joshua came on time and…read moredid a great job on installation of RO system for us. He is friendly and very responsible to make sure the work he provided is in good quality. Thank you Joshua!

Great crew, from sales to project manager, to installers, to inspectors, to accounting. Very…read moreresponsive and pleasant. Quote was reasonable for the value of the solar panels and battery back-up. Highly recommend Vital Energy.

Please do your research and get everything in writing before hiring this company. Based on our…read moreexperience, the company has only been under the current ownership for a few years, which was different from the impression we were given when we hired them. We are currently in a terrible situation and have incurred a significant amount of additional expense. Our home is not currently safe or suitable for us to occupy, and we have been unable to live there. Communication from the company has been extremely disappointing. We have not received meaningful responses directly from the company and have primarily been communicating through the owner's attorney. I strongly recommend doing your due diligence, getting everything in writing, and making sure you fully understand who you are hiring and what is being represented before moving forward. This review is based solely on our personal experience with the company.

I would gladly recommend Santa Rosa Solar and electric to anybody. They went way above and beyond…read morefor me helping me find the right inverter to replace mine that had outlived its days. Thanks so much for helping me get back up and running.

Had a great experience with Solar Santa Rosa! They were very responsive, thorough and friendly. I…read morewas given options, and the process was explained to me in detail. I appreciate being taught during the process which made my decision to move forward that much more comfortable. I've priced out other systems where I wasn't really sure what I was even getting. However, the price was fair, and the install time for my timeline and needs. Thank you Team Solar Santa Rosa!

We met with several companies about having solar installed at our house. All of them were great and…read moreall prices were pretty comparable, but Andrew with Pure Power Solutions provided us with an very comprehensive proposal with two different options, his recommendation and why (and he actually recommended the least expensive option!) He was also the only one to acknowledge our backyard redwood tree and how that would affect the system over a 50 year time period. They handled all permits and dealings with PG&E for a completely stress-free hands off project for me. They kept me updated throughout the whole process and answered my hundreds of (mostly unnecessary) questions. Our system was installed cleanly and quickly, and we couldn't be happier! I would 10 out of 10 recommend Pure Power Solutions.

I am a very happy customer of Pure Power Solutions. 9 years ago, I vetted them against 5 different…read morehighly rated competitors, and found them to be best for us. This was due to very competitive pricing, in depth meetings about our needs, the products and features, where they came from, warranties, how much energy to generate, when we would have the unit paying for itself. Here I am, all this time later, with a system doing exactly what was projected. It's ticking along, beautifully. I had occasion to call, all this time later, because I wasn't getting email updates on efficiency and I couldn't see my display on the unit, as the protective film wasn't removed (my bad) and it had melded to the screen. Gerard gave me his immediate time and went through several steps with me to determine that a connection had come loose at the modem. It was an undertaking, given the unit and wire routing... in the end, it was my error- the display was operable. I was just stoked to see that it's still pumping out the savings, and that I can still get priority assistance. I cannot more highly recommend this company. They are even sending me a replacement display. Love them!

Mark at Sensible Solar did a great job. We had solar quoted before and it never made sense. Too…read moremany years before the savings offset the cost of the equipment. Mark approached it a different way, with a smaller system, that would get us out of the high cost tiers. It made total sense and we started saving money immediately. Mark and his crew did a great job and showed up when they said they would. I would highly recommend them.

Mark Dankowsi of Sensible Solar installed our 5Kw system in 2011. We have had absolutely no…read moreproblems with the panels or the inverter. Mark was full of information and helped us plan the size and placement of the panels. The panels were installed perfectly in one afternoon, and, after the PG&E signoff we were up and running, cutting our energy usage by 80%. Sonoma County has a program for financing solar projects in the county by long term loans that are added to your tax assessment, so you do not have a big one-time outlay for the panels, and the loan moves with the property, so if you sell, you do not have to try to recoup the price of the installation through increasing the sale price of the home. Simple, easy and wish we had done it sooner!

Diamond certification and prolific reviews turned out to be what we experienced with their work on…read moreour Guerneville house. Their estimator was knowledgeable and precise explaining options and what was required The resultant estimate was detailed and transparent. The two electricians were clear, efficient and communicative explaining one project that could not be completed that day. They also completed a clean-up of past gerrymandered wiring. All in all, we are pleased with their work, transparency and definitely for the value received.

Update: I had them come out to install an outdoor outlet and fix a couple problems. They showed up…read moreon time and got the work done perfectly in one hour. 5-star experience. ----------------------- I contacted B. Henry's Quality Electric when my solar inverter needed replacement. Even though they didn't perform that work themselves, they referred me to one of their installers and, in the process, saved me money by bypassing the markup they could have charged. That level of honesty is pretty rare. They could easily have kept the work in-house or added a layer of profit, but instead they focused on what was best for me as the customer. They also followed up several times by email to make sure everything was going smoothly and that I was happy with the outcome. Great customer service and a company that clearly values long-term relationships over short-term profit. Highly recommended.

I had a very complex solar job (remove existing, repair/clean, remove/replace roof, put everything…read moreback, add battery) and First Response was FABULOUS! I interviewed more than 5 other firms and they were standouts even then. First response had to manage through weather delays, roofing delays and a PIA owner (me!) they over delivered. Everything works great, I didn't have to complain once which is a first in many many years. You can't go wrong with First Response

First came heat pumps and an EV. Having our solar system installed was the last step in our…read moretransition to becoming an electric home with its own power source. Along the way we had plenty of time to research rooftop solar and local contractors. First Response Solar stood out from the very beginning. It was clear that they understood why they used each piece of hardware and how these pieces related to each other and to our needs. We chose them over three other proposals and could not be happier! In addition to doing top notch workmanship, Chaz and Dylan are easy to work with. Our system performs exactly as they had described it to us. Obviously it is a big step to invest in a solar roof and we feel that we now have a system that is well designed, perfectly installed and fully operational. We cannot recommend First Response Solar highly enough.

We had backup battery systems installed at two different homes--one in Napa and one in Marin--and…read morehad an excellent experience working with SonoMarin Solar on both. The original solar systems were installed years ago by SolarCraft and Ambrose. When it came time to add a backup battery in Napa, we chose SonoMarin first. That project went so smoothly that we later asked them to install a battery on our older, more complex Marin system as well. Despite the added complexity, they handled both installations efficiently and got everything up and running without drama. Ayelet in the office deserves special mention. She provides near-instant responses to texts and emails, keeps everything moving, and somehow manages to coordinate all the moving parts with ease. If you've ever dealt with solar projects, you know how valuable that is. She had seemingly infinite patience for my never-ending questions, handling them with professionalism and speed. She also helped me apply for relevant rebates and helped interface with the nightmare that is PG&E, making it all look easy. The whole team jumped through hoops to get the system in before the tax break expired. SonoMarin is a small company, localled owned and run by the same people I originally worked with at SolarCraft on our first install years ago, which really shows in the level of care and accountability. Avner and Nick have built a great company. Pricing was competitive--frankly, all three bids we received were in the same range--but the execution and communication set them apart. I would recommend SonoMarin without hesitation.

Amazing in every way!Incredible service and great group of people who love what they do!!win//winread more

I've had a great solar power installation experience with Simply Solar. SS's customer rep, David…read moreFrank, patiently answered a million questions in easy-to-understand terms. He found many savings and benefit enhancements along the way. In spite of the solar credit expiring at the end of 2025, David put together an HDM plan far superior to anything I found when getting competing quotes. It simply lowered the cost without complicating ownership or savings or adding any ongoing cost. Speaking of competing quotes, they beat everyone else. All together, I saved about $20,000 without undue complication. Production Manager Jack kept me fully informed along the way. He always responded promptly and clearly to every query. He scheduled and completed the solar installation much earlier than promised. The installers also travelled a long distance outside of their service area to do the job in the Sierra foothills. So, even if you think your home is outside of their service area as shown on Yelp, you might give them a call and see if they can do it. Installer Gio and his team were excellent. Our panels were going on a tile roof and I had concerns about the L brackets pulling up the tiles as they slide under the downhill side of tiles. They ground channels into each of the affected tiles for these brackets so that the roof is still as water tight as a duck's a**. Gio, the electrician and main contact on site was both smart, friendly and patient in explaining the details while the solar panels, Tesla PowerWall batteries and solar inverter were installed. I'm now using Tesla's app to monitor the whole system, which is working perfectly and is fascinating. I couldn't be happier. Thank you, Simply Solar!

DO NOT DO BUSINESS WITH THEM. This company operates in bad faith and will bait-and-switch you. I…read moreWILL BE REPORTING THEM TO BETTER BUSINESS BUREAU TODAY. We originally chose them a few years ago because they offered free solar panel removal and reinstallation when we eventually needed a roof replacement. The initial install went fine, but trying to get them to honor their contract now has been a nightmare. Bait and Switch: They are suddenly demanding a $3,600 fee for the removal. Even their salesperson admitted this fee was not indicated in our main agreement from 2021, but is now picking apart vague fine print (outside of our contract) to justify it. We have sent the contract over multiple times and asked them to highlight the language where it specifies this charge. Unethical leadership: Leadership is aware of this $3,600 gap, but they don't want to back down. Terrible Customer Service: They are dragging their feet and refusing to coordinate with our roofer, who has been consistently asking for dates to remove the solar. Ignored Emergencies: We explicitly told them we have an active roof leak and asked them to prioritize the removal so we could fix our home. They did not care. Once they finish your initial install, they will abandon you and refuse to give you the time of day. I am reporting them to the Better Business Bureau. If you are looking for solar, be very wary and look elsewhere.