Richard Halvorsen offers a professional and personable solution in his terrific service. I wanted…read morean individual specialist and not a company with overhead and employees. Also an individual that was excellent in his knowledge of solar system complete maintenance. I hit a home run with this man. Excellent service and result in trouble shooting and fixing my system, fine tuning it and cleaning the panels as well. Was working at 50% capacity and when he was finished it is perfect 100% again! He is my only go to guy from now on. Fair, honest, knowledgeable, and a pleasure to work with. I have great confidence in him and you should too if your looking for a all around great result! Peter Hurd San Jose, CA

Five Stars, no question. Professional and courteous from first phone contact onward, which I so…read moreappreciate these days. One man shop, AFAIK with a territory that is oh so Californian in size, he fit me in a couple weeks out and got me back online in a short day. Swapping out two Sunpower inverters for a single SunnyBoy required thoughtful work. Though a bit of a complicated installation on an old landmark Victorian, for Richard, no problem. A pleasure to experience. And the on-line system monitoring capability is a real step up for us. Thanks Richard!

These guys are great! Excellent service, knowlegeable and efficient. Andrew came out and looked at…read moreour worn out and improperly installed system, provided options and recommendations at a fair price. The crew (Rafe, Jake and Ricardo) showed up the next morning and had the full furnace system and duct work replaced by early afternoon. I highly recommend this company.

June 3, 2026 Today, Lucas came out to do a routine maintenance check on the heat pump that Henry…read moreMechanical installed several years ago. We have been super impressed with the excellence of the units they've installed for us, as well as the diligent, expert technicians they have sent to us over the years. Lucas spent a lot of time with us, explaining various things we asked about. Unexpectedly, he really helped us out by installing a new laundry room fan we had picked up to replace the old one that had fallen from the ceiling. Helpfully, Lucas pointed out that our attic has no fan to pump out excess heat (and it gets hot in the summer!!) He promised to send a quote immediately. We were delighted with his service and awesome communication skills. Lucas is a super star!!

Great crew, from sales to project manager, to installers, to inspectors, to accounting. Very…read moreresponsive and pleasant. Quote was reasonable for the value of the solar panels and battery back-up. Highly recommend Vital Energy.

I'm aware of the fact that it's to-date one of the few negative reviews for Vital Energy, but I'm…read moregoing to share my warning to others, as it could suggest that they may not be of the same quality as before. Vital's quote was higher than most others we received, but given their reviews, we decided it was worth the extra spend for a clean install. Pre-install had delays and miscommunications. I know this is common with projects, so I remained positive. I was sent engineering plans for my approval. I saw that these revised plans were for a smaller system than what I had originally agreed to. The change would have made it easier for the installers, but would have netted me less energy, with no adjustment to my cost. To the PM's credit, he attempted to draw my attention to these changes when they were sent for my approval, but I nevertheless saw it as a proposed change constructed to benefit Vital with no consideration toward me, and delayed the process even more as I had them change back to the original agreed-upon system size. I remained positive. On installation day, one of the installers broke my new and expensive inverter. I said no big deal, I'll talk to the PM and we'll figure something out. Even though the system wasn't fully functional due to the broken inverter, but I nevertheless paid everything that was due that day, withholding only a documented amount equivalent to a replacement inverter until we can find a resolution. The manufacturer would only replace the broken inverter it with a used device under warranty (i.e. one that another customer has returned and has been refurbished) with a shorter warranty window. Rather than demand a new inverter at the company's expense, which I believe I fairly could have, I proposed options which included a partial credit for the downgrade (and the warranty hassle and ~two months lost solar generation). After waiting weeks for a reply, I followed up and their finance specialist accepted responsibility for the damage IN WRITING and agreed to the credit. I spent hours on the warranty process, found an oversized box, and shipped the broken unit. This is where it unraveled. Right after the resolution, CEO Jason Jackson, got involved for the first time, deflected blame, and said he thinks my equipment was defective (a manufacturing defect somehow caused a piece of hard plastic to snap off?), asked to inspect it and offered to handle the warranty for me. I told him that the package was already shipped, and that I would have very much welcomed his examination and warranty help three weeks ago (rather than the radio silence I received), but the resolution reached, device shipped and warranty in motion. And despite his self-proclaimed "30 years in the industry," didn't appear to have a grasp of the situation as he incorrectly called the inverter a "battery," and required correction. He also accused me of breach of contract for temporarily withholding a small amount due to the breakage. Meanwhile, I noticed flickering lights in several rooms. Nothing suggested a solar connection, so we called an electrician... three visits and $1,300+ later, he traced it to loose connections and a stripped lug in equipment the installers had just worked in, attributing it to the install with a high degree of likelihood. I had been willing to absorb that bill just to move on. Instead, as the CEO kept trying to walk back the written agreement, I was told my warranty might now be partially void because a licensed electrician had worked in the same area, and the Vital threatened a lien on my home while I was withholding the remaining balance awaiting a corrected ledger and the heat detectors their own permit plans required. Five employees of Vital were copied in to the email thread which created an audience, so I eventually decide to email Jason directly to remove the risk of humiliation for him (I detected a hefty ego), and gave him a generous compromise offer. I made major concessions to just get this over with and we finally put it to bed. I was pleasantly surprised that he did not ask me to sign an NDA as part of a compromise, because now it allows me to share my experience here. The field crews were likable and professional, and even the installer who broke the inverter seemed like a knowledgeable, decent guy. Leadership is what failed here, at real cost in time and stress. Do your due diligence, and weigh the ownership of any company you hire. There are plenty of reputable solar companies out there...

Had a great experience with Solar Santa Rosa! They were very responsive, thorough and friendly. I…read morewas given options, and the process was explained to me in detail. I appreciate being taught during the process which made my decision to move forward that much more comfortable. I've priced out other systems where I wasn't really sure what I was even getting. However, the price was fair, and the install time for my timeline and needs. Thank you Team Solar Santa Rosa!

Great experience with these guys. I had a bad panel and I asked them to swap it out with a…read morereplacement panel I received from the manufacturer. Small job but they were super responsive and accommodating. Did a great job! Highly recommend.

Mark at Sensible Solar did a great job. We had solar quoted before and it never made sense. Too…read moremany years before the savings offset the cost of the equipment. Mark approached it a different way, with a smaller system, that would get us out of the high cost tiers. It made total sense and we started saving money immediately. Mark and his crew did a great job and showed up when they said they would. I would highly recommend them.

Mark Dankowsi of Sensible Solar installed our 5Kw system in 2011. We have had absolutely no…read moreproblems with the panels or the inverter. Mark was full of information and helped us plan the size and placement of the panels. The panels were installed perfectly in one afternoon, and, after the PG&E signoff we were up and running, cutting our energy usage by 80%. Sonoma County has a program for financing solar projects in the county by long term loans that are added to your tax assessment, so you do not have a big one-time outlay for the panels, and the loan moves with the property, so if you sell, you do not have to try to recoup the price of the installation through increasing the sale price of the home. Simple, easy and wish we had done it sooner!

I contacted B. Henry's Quality Electric when my solar inverter needed replacement. Even though they…read moredidn't perform that work themselves, they referred me to one of their installers and, in the process, saved me money by bypassing the markup they could have charged. That level of honesty is pretty rare. They could easily have kept the work in-house or added a layer of profit, but instead they focused on what was best for me as the customer. They also followed up several times by email to make sure everything was going smoothly and that I was happy with the outcome. Great customer service and a company that clearly values long-term relationships over short-term profit. Highly recommended.

We have had B. Henry's out twice now and will be scheduling a third service in a couple of weeks! I…read morereally appreciate their professionalism when it comes to being upfront about costs. They gave us a sliding scale depending on labor for specific jobs. When they invoiced us, they included receipts for parts... this is something that we rarely see but it creates a sense of trust and honesty. There are no surprises. Our first job was a lesser, more simple, job-we had at few sockets replaced one of which was a very loose socket that we were concerned about arcing. The second job was more extensive as there were several "needs" in one day. They replaced overhead light fixtures (3 of them), replaced an old and VERY outdated (probably from when our house was built over 35 years ago!) smoke/fire alarm, and installed bedside wall mounted lights. They are GORGEOUS!! On their third visit soon, we will have heated flooring in our master bedroom installed. B. Henry's Quality Electric is the place to go for your electrical needs. The team is nothing but helpful, and professional. They are community oriented and are always there to help when you have an electrical need. It's nice to have an Electrician that you can trust especially when it gets to be overwhelming not knowing what needs to be fixed. We heard about them from word of mouth, and those people are ABSOLUTELY correct. Thank you Bill and your team... and we will see you again soon!

I had a very complex solar job (remove existing, repair/clean, remove/replace roof, put everything…read moreback, add battery) and First Response was FABULOUS! I interviewed more than 5 other firms and they were standouts even then. First response had to manage through weather delays, roofing delays and a PIA owner (me!) they over delivered. Everything works great, I didn't have to complain once which is a first in many many years. You can't go wrong with First Response

First came heat pumps and an EV. Having our solar system installed was the last step in our…read moretransition to becoming an electric home with its own power source. Along the way we had plenty of time to research rooftop solar and local contractors. First Response Solar stood out from the very beginning. It was clear that they understood why they used each piece of hardware and how these pieces related to each other and to our needs. We chose them over three other proposals and could not be happier! In addition to doing top notch workmanship, Chaz and Dylan are easy to work with. Our system performs exactly as they had described it to us. Obviously it is a big step to invest in a solar roof and we feel that we now have a system that is well designed, perfectly installed and fully operational. We cannot recommend First Response Solar highly enough.

We had backup battery systems installed at two different homes--one in Napa and one in Marin--and…read morehad an excellent experience working with SonoMarin Solar on both. The original solar systems were installed years ago by SolarCraft and Ambrose. When it came time to add a backup battery in Napa, we chose SonoMarin first. That project went so smoothly that we later asked them to install a battery on our older, more complex Marin system as well. Despite the added complexity, they handled both installations efficiently and got everything up and running without drama. Ayelet in the office deserves special mention. She provides near-instant responses to texts and emails, keeps everything moving, and somehow manages to coordinate all the moving parts with ease. If you've ever dealt with solar projects, you know how valuable that is. She had seemingly infinite patience for my never-ending questions, handling them with professionalism and speed. She also helped me apply for relevant rebates and helped interface with the nightmare that is PG&E, making it all look easy. The whole team jumped through hoops to get the system in before the tax break expired. SonoMarin is a small company, localled owned and run by the same people I originally worked with at SolarCraft on our first install years ago, which really shows in the level of care and accountability. Avner and Nick have built a great company. Pricing was competitive--frankly, all three bids we received were in the same range--but the execution and communication set them apart. I would recommend SonoMarin without hesitation.

Amazing in every way!Incredible service and great group of people who love what they do!!win//winread more