Pretty much the same story as others regarding UCI Wen Center or any of their other facilities…read more They are a HOSPITAL and will bill hospital rates, even for an office visit. Dr Bhandakar is extremely good, he cured my chronic sinusitis with a surgery years ago, but UCI, what a bunch of jokers. Two office visits within a month, each having to use the scope to look up my nose (the 2nd time the entire appt took 30 sec), the hospital billed insurance $5400 for the facility and the provider (doctor/staff) billed $2100. EACH VISIT. My insurance company paid $6700 each time which is really stupid and I have to pay the balance. Big racket with UCI knowing the right code to bill the most money. Bill was sent to review, took two months for any answer, then they just said code was correct. This is just like Las Vegas, you can only build big buildings if you overcharge your customers. Never again. BHANDAKAR: Great UCI: The worst (imo)

Very satisfied with my interaction with UCI ENT. Very professional every step of the way. Great…read morecommunication and delivery. Highly recommend.

Yes, we recommend Dr. Feinberg, highly knowledgeable and professional and is very detailed plus…read moreshows a very caring attitude. So the Care Quality is Excellent. Tamra Malone, he is the Best!

Vocal cord paralysis. Dr. Feinberg is an expert in ENT. He is very…read moreattentive to patients needs and has a warm demeanor. Highly recommend this medical professional.

Ive been seeing Dr. Pettis for several years. This man was the only person that truly diagnosed my…read moreTMJ. I had seen two other ENT's prior to him and he figured out my neck pain immediately. He is truly gifted in his craft and has been a true blessing to me. Not sure that the negative reviews are about, I have to totally disagree, I have never experienced nothing but the best chair side manner with him.

The office staff woman I spoke to was incredibly rude. I am surprised a physician would employ…read moreoffice staff that spoke so unprofessionally. Among other things, when I told her that I'd called five times in the last 45 minutes she said that she was looking at the call log and there was no indication that I called. Implying that I was lying was a surprise and very insulting. But really there are a host of other ways she was insulting and difficult. If Dr. Pettis is as careless about his care as the office staff is about their interactions with patients, then this place should be avoided.

Dr Zuckerman is BY FAR the most down to earth, relatable, caring and attentive doctor anyone in our…read morefamily has ever encountered. My 20 year old daughter has been getting step several times a year and he's been great about calling in the Rx when she's out of state at college. We finally decided to have her tonsils out (for the second time!) and he performed the surgery. He was thorough and took his time explaining the procedure to me and my husband and when I called him at 8AM on a Sunday morning, he called back within minutes and got some new meds called into the pharmacy for her. He is not only an expert at what he does but he's a as good of a human as he is a doctor. He cares about his patients and makes himself available to them. His staff is also fantastic! I wish he was an expert across all medical fields so my whole family could use him for all of our medical needs.

Dr. Zuckerman is one of a kind physician. Very collaborative, he truly cares, listens attentively,…read moredoesn't rush and is clearly in a class by himself ! In a word.....brilliant! Laine L.

I hope you got money to burn because this office is doing bigtime insurance billing upcoding. They…read morebilled $1,566.00 for my 15-minute consult. I went in for a consult about an elective procedure - not the procedure itself, just a meeting to discuss potential side effects. The entire visit took about 10 minutes, but I'll be generous and say it was 15 minutes. Dr. Verma did a laryngoscopy that took less than 2 minutes and then explained the process for the procedure. I learned nothing new about the procedure that I hadn't already read on Reddit. But fine, this initial consult is required for the procedure. Figured it wouldn't be that expensive to just ask a doctor if Reddit was right (BTW he confirmed Reddit was, in fact, a good resource to learn about this procedure). When I got the bill for this "consult" I figured there had to be a mistake. They had billed the office visit as a code 99205 at $974.00. That was **in addition** to the laryngoscopy code 030575 at $592.00. That's a cool $1,566.00 all-in. Dude's billing $6,264 per hour? That's Beyonce money. If you look up the description for a code 99205 "provider visit", you'll find it's typically 60 minutes with a comprehensive history, comprehensive exam with high complexity decision-making and an extensive amount and/or complexity of data to be reviewed. This exam was none of those things. That's called insurance upcoding, my friends. This was a code 99202 (99203 if I'm being generous). My insurance adjusted his $1,566.00 to $1,035.79 and then billed me $530.21. I spent about 2 months trying to get Dr. Verma's office to bring the billing code down. Always difficult to reach, always referring me to the billing department at UCI Health (who couldn't do anything for me), but I finally got the office to lower the provider visit code. These MF'ers lowered the 99205 at $974.00 to a 99204 at $739.00 and said that was the lowest Dr. Verma was willing to go, like he was doing me some big favor now. And then, of course, somehow my insurance increased what I was responsible for. I finally had to say F it and just pay the bill. So all said and done my 15-minute exam to rehash what I read on Reddit cost me $556.10 and my insurance paid him another $497.38. Complete f'ing scam. I ultimately decided against doing the procedure before I got this first bill, but man I'm glad I didn't go through with it because if this is what he's charging for a short office visit, I'd probably have to file for bankruptcy after doing the procedure. I would have been better off setting fire to $556.10 cash than doing this little office exam. Then I at least would have gotten some warmth from the flames.

This man is the greatest of the greats. Cannot understate how much he changed my life with an r-cpd…read moretreatment that gave me the ability to burp for the first time in my life!! I saw so many doctors before Dr. Verma who were dismissive, or were not up to date enough to recognize the challenge and provide the solution. His bedside manner is world class, his results are world class, his professionalism and knowledge is world class. Every single day I feel this new wave of relief I take time to mentally send thanks and appreciation to this absolute legend of a human being. So much love and respect Dr. Verma, you changed my life and I will always remember it.

He performed surgery on me almost a decade ago, and it remains one of the best experiences I've…read moreever had with a medical professional. In every step of the way he was methodical, but, also delivered conscientiously kind care. If every doctor was like him our health care would be so different.

This review is long over due! Words can not describe the gratitude I have for Dr. Strelzow and his…read morestaff. He is very professional and his examinations were done thoroughly. He didn't push me away with pointless prescriptions and close my file. He actually listened to my concerns. I wasn't just a "number" I was a patient. I have never felt like a patient in my life. I have suffered from enlarged tonsils for 14 years! For 14 years (and at least 3-4 times a year) I was given the run around and prescribed antibiotics that never seemed to help. It wasn't until I met Dr. Strelzow I finally felt that someone understood my breathing difficulties and pain. He showed empathy towards my frustrations of past examinations. He was the first to give me a solution to this problem. For my outpatient procedure, I was impressed with the cleanliness of the facility. The whole transaction, paper work and operation preparation was explained clearly. I highly recommend Dr. Strelzow and will never forget how he changed my life. I finally don't feel pain in my throat, I can breathe much better and do not snore anymore (bonus!) Thank you so much! -Kelsey Sangha

I cannot say enough wonderful things about Dr. Kelley and his staff. Firstly - Dr. Kelley himself…read moreis thorough, patient, and kind . He treated my chronic sinus issues effectively and prevented me from having to undergo sinus surgery . He listens to all of my questions, and treats his patients with care and compassion . His staff is the same way . I love this office ! Thank you, Dr. Kelley !

My experience with Dr. Tim Kelley's office was extremely disappointing…read more While Dr. Kelley's medical care was acceptable in the beginning, the office management and billing were awful. I was repeatedly billed for charges my insurance had already paid, and despite multiple attempts to resolve it, they sent me to collections anyway. I ultimately had to insist they contact the billing/credit department themselves to fix their own mistakes. Over the years, scheduling was always difficult. After being away for about three years, I began having serious health concerns, I tried to schedule six months in advance and was told to call back closer to the date. I carefully arranged flights, hotel, rental car, and multiple specialist appointments within a three or four -day window. Then, just two weeks before my trip, the office called to cancel because Dr. Kelley was going on vacation. No real apology. No concern. No effort to accommodate me. Just: he won't be available. When I said this was a major hardship and asked for another appointment, I was stunned by their response: they told me they did not want to continue seeing me because I had not been in for three years. Let that sink in. A former cancer patient returns with renewed symptoms and concern about recurrence, and instead of helping, they refuse care. I then asked for a referral and was given the name of a random head-and-neck doctor--not even an appropriate oncologist for my situation. The lack of compassion, professionalism, and basic human decency from this office was shocking. They even knew it and a day later tried to make up for it with an email and a phone call saying they had done my insurence research to get the right referral. "even though that is my responsibility". Un believable. Go some where else!!!! Like most Dr's these days it's just a business. Nothing more than collect money cover your ass and go home, Dr.s. these days. So sad.

I brought my dad here for his appointment. We parked in the visitor parking structure along Dawn…read moreWay. The structure was pretty tight and packed at 9:30 am. If you can, drive a small car. We were there for about 1.5 hours and it was $2 with validation. The whole process from checking in and the actual examination, it was not bad. There wasn't too much waiting. The doctor was very friendly, thorough, and patiently addressed our concerns.

Brilliant and meticulous surgeon and medical team. Great experience from start to finish…read more Outstanding result from the surgery. I felt very supported through the process. Dr. Wong is a straight-shooter, and if you follow his advice you will love the result. My surgery was easy to schedule, took place on time, overnight recovery was as comfortable as could be, and the initial recovery period and follow up appointments were as expected, and no complications. Thank you also to Courtney and Taylor.