I found this doctor to be incredibly arrogant and downright rude! I went to his office with my son in March after setting an appt. which was only after his team prequalified us to go there. They obviously do not know what they are doing because they wasted my time. I can get over the fact that they didn't know what they were doing, but I cannot accept nor should I accept, rudeness from a doctor. After going in and sitting for 4 minutes at most, he asked a bunch of questions which he never even gave us the courtesy to ask politely. He was invasive and condescending with his questions. Then, he without even asking permission, just walks right up to my son and sticks this scope up his nose. I literally was watching him, and when my son twitched, he didn't even apologize! He just said in a condescending manner "you're okay" as if he was entitled to stick things in people's nose because he is a doctor. After that, I was shocked when he said "I can't help you........." and then dismissed us. Here's the real part that put the icing on the cake for rudeness which made me want to rate him on here. He waits until we leave, but listens over his shoulders for the nurse attendant to say to me "Oh do you want to schedule an appt. with us for a follow up?" Before I could even get the words out, he abruptly interrupts our conversation from afar, mind you, he was in the office and she was in the hall at this point; just to say "NO" as if he had to make it clear that he couldn't help us twice. It's like he wasn't able to trust that I heard what he had told me? He had to repeat it and say it in a condescending an arrogant manner. So I left that appt. feeling 1. defeated and annoyed, but also angry. Why was I angry; not because he couldn't help. But you know that saying "It's not about what you say, but how you say it?" This guy needs a quick lesson on empathy and EQ. During the time he was in the session with us which was only 4 minutes, he rudely interrupts our session to read a text and take a call from someone. I was so turned off by the rudeness from him, that as desperate as we were to get a doctor to help my son, I knew I would never ever want him going there. He's rude, obnoxious and arrogant. He treated both of us like we were2nd class citizens that were not worth this time. Upon leaving, I actually felt embarrassed and noticed he talked down to us like as if his degree was giving him a license to treat people poorly and look down on them. What he needs is a quick class on empathy and compassion. He is a very arrogant man that thinks that he is doing the earth a favor by having a practice where he looks at ears and noses and throats all day. He is also lacking basic courtesies like "asking a patient before putting a scope up their nose." That is just common sense to me which he lacks. Then, the real icing on the cake was how UCI sent me a bill for his services. The guy never did anything but tell us he couldn't help for 4 minutes; that was the total time we spent with him, but I think the bill was $600 or more for that little nose scope thing and the total bill was over 1k. We are at a loss for good doctors that care and this guy is a sham. Find a good ear and nose and throat doctor elsewhere. Just because UC Irvine has a good reputation, does NOT mean their doctors are better. I have been to many UCI doctors and found the same or better care at other clinics with a lower cost. Don't waste your time with him or UC Irvine; seek out UCLA if you need a good doctor. They are actually the best and their culture is caring and empathetic with patients, as opposed to being apathetic like this doctor was. Also, it is very obvious to me after reading the other reviews on here, that this guy lets people come to his office and uses that larynoscopy to charge the high price point, but all the while knowing he cannot help them. He's practicing insurance criminal behavior and that will only be a matter of time before he is caught. He knows what he is doing by leaving people stuck with a huge bill, for services he performed after he already knew he couldn't help them. I know there is a dishonesty and poor ethics issue there, but it may take time to catch him and UC Irvine. What is assuring to me is that 'what goes around comes around' and just like BlockBuster went out of business for overcharging and being dishonest, this guy will soon and UC Irvine will be hit with a lawsuit to go with it. read more