We purchased recently a new GE Profile fridge from Shoreline appliances in Groton. It was the…read moresmoothest purchase, deliver and pickup we've ever experienced. Our delivery in Niantic was quick and the delivery staff were awesome too. We had a problem with our cable connection to the water and ice maker and they sent their repair guy Glen out within a few days. Glen arrived and fixed the problem quickly. He was professional, knowledgeable, and courteous. Thank you Glen they are lucky to have a repair person like you. We were so impressed with Shoreline from beginning to end and we said we will only buy an appliance from them going forward. Thank you for your service. Barbara K Niantic, Ct.

I'm not happy as my washer which I bought at Shore appliances quit spinning the clothes. called for…read moreservice they came out told us we needed two parts. Parts were ordered it took a month. Parts just came in the service guy came today and installed the parts said machine was all set. we and put in a small load to test it results were bad. the new parts did nothing to change the problem. called the service department immediately and they can't get anyone back out for a week. This is not what I expected!

I've never written a review, however, this business has gone above & beyond as far as I am…read moreconcerned and so I am writing one! I called on a Friday to see if I could have my washing machine repaired. The store was closed so I left a message re; the problem with my front loader and the code that was flashing. First thing Monday morning I was very surprised to have a message from Gary stating they didn't work on those models but gave the name of a business who he thought were very good and could probably help me. Gary also gave me their phone number. I have NEVER experienced this kind behavior from a business before! Pequot appliance is the BEST!! Thank you Gary! You go above and beyond! Chris W.

Walked in on Thursday looking to purchase a refurbished washer and dryer. Barry delivered and…read moreinstalled the next day! Both items have a six month warranty and I spent less than half of the cost of a new set! This business has been around for a few decades because they don't screw their customers!! Highly recommend!!

I was in town at my aunt's and her fridge went out. Abby comes over and in no time saved all of her…read moremeat before it defrosted. Totally saved the day. What a relief!

I called Abbey Hosseini owner/repairman of Budget Appliance of New London to fix my Speed Queen…read moredrier that was making a squeaking noise. He spent three hours on it. When done it was making a grinding noise and the drum was very tight. Abbey said it was an issue with the frame and sometimes if it keeps running it goes away. I sensed this was wrong. Called another repair man who diagnosed it. A number of the parts he put back together were wrong or backwards. The felt gasket in the front of dryer that the drum rotates against were cut because he put the drum in backwards after doing other damage that created sharp edges on the drum. The belt he replaced was too small. He greased the bearings too much, which I'm told he wasn't suppose to grease at all. There was oil splattered around inside and pieces of felt that were cut way because he put the drum in backwards after damaging it. Just ordered some new parts. This guy doesn't know what he's doing. If I had done what he said and kept running it, it would have ruined a $1500 Speed Queen dryer.

Professional, timely. The ice maker has been working flawlessly since. The problem was explained to…read moreme in detail during the repair too, which gave me some peace of mind.

Zero stars. Worst service I have ever experienced. It started back on Memorial Day. I submitted a…read moreclaim and parts were sent to my house with in 2 days. But you think I could get Sears to come out and Fix my dryer. They would set up an appointment give you an 8-5pm window and cancel. you can't get ahold of anyone at Sears. Took me 14 days to have someone come out and fix my dryer even tho the parts were at my house. After It was fixed with in 2 weeks my dryer was broken again. So now we waited another 2 weeks before someone could come look at my dryer with multiple appointments set up and canceled and changed on sears behalf. multiple days of missed work because sears would change the appt last minute. Poor custom service. Zero stars.

After two months of dealing with a local large appliance store, with nothing but non-caring, rude…read morepeople. We called Jerry's. Professional all the way, After dealing with a business that does not care about the consumer, it was such a relief to deal with Lynn and Tim, absolutely the greatest ! They restored my faith in mankind Thank you, so much!

Buyer's beware... Read the review I bought all my…read moreappliances there. From the beginning Dishwasher leaked - he said it was my plumber Microwave- shorts out They told me it was defective on numerous occasions came to look at it three times and not once replaced it Now the refrigerator does not work the freezer does, but the refrigerator does not Stay away they are not worth keeping in business.

We purchased a home in 2024 that needed improvements and repairs. Walter Electric provided service…read moreover a few days amounting to $6k+. They were professional and did excellent work. When we tried to get them to continue with improvements last year, they refused to respond to phone messages and texts. After several attempts over a few months, I received one message saying they were very busy. I called a couple more times and then gave up. We paid our bills immediately and showed them the upmost respect. Why won't they respond?????

Scheduled them to come give free estimates on several jobs for a new house that I bought. Bob came…read moreover and was very nice. He took pics, answered questions, and promised to send me a list of quotes. He never did and Deborah, who handles email, will no longer respond.

Charged $621.89 to replace 4 smoke detectors (each detector cost $75.00). The service took about…read more30 minutes. I was told I paid for the electricians "travel time" and "this is the way it's always done."

Ritacco put in a whole house generator for my family. They did a great job, and the price was fair…read more I would highly recommend Ritacco, I will also call them for all my future electrical needs.

Never hesitate to call this company. a year ago our drier wasn't working; Trevor came to check it…read moreout . It wasn't the appliance; the juice wasn't coming through. Found out water got into the fuse box and the circuits were jammed up . Trevor not only saved us from buying a new drier but rebuilding our house as the electrician was surprised we never had a fire. Fast forward to now, the drier is squeaking Trevor replaces a few parts. Basically a new drier for less than half of the cost of a new one. Trevor, you are a gem and a gentleman!

I would not recommend using this company. We originally hired them to repair a component on our…read morestovetop. Not long after the repair, the stovetop began sparking in the exact same area where they had worked, so we had to call them back. The technician who came out was very professional and even acknowledged that the original repair had caused the new issue. He advised us to contact the office regarding the charges. Unfortunately, despite this, we were still required to pay another $226 service fee to fix a problem that resulted from the initial repair. The technicians themselves were friendly, professional, and courteous. However, our experience with management was disappointing. They were condescending and unwilling to take responsibility for the failed repair. Because of how this situation was handled, we will not be using this company again.