Called for repair. Same day response. Courteous and proficient. Fixed issue, cleaned up, friendly and professional. Highly recommend him.

Mr. Hammond installed a new chimney crown and cap for me for a very reasonable $1000 (including waterproofing it with a sealer). Another company quoted me $2600 for the same. Timely communication, he came at exactly time stated on both days. He told me he has been doing this for 37 years since 1985, I can see that he has plenty of experience and knowledge in this profession. He also quite nice too, Mr. Hammond installed a garden hose hook and didn't ask for anything extra. Anyway, Recommend for your chimney read more

I reached out about trying to repair or replace the doors of my fireplace. He came out and did a full service. I didn't ask for it but he did a full service which I just went along with assuming it was the cost of having him out a and I didn't want to rock any boats while trying to get service done. He was unsure about repairing or replacing my doors and said he'd look into it. He then ghosted me. read more

Our gas fireplace needed repair, Rob arrived when he said he would, gave it a good deep clean and unfortunately it didn't fix the problem, turns out we needed a part and we scheduled for him to return. He charged us about what he quoted us. (Only fluctuation was the cost of the part, which was disclosed and expected) Rob is a professional and pleasant gentleman, I had zero issues and would not hesitate to call again. read more

Hammond Fireplace did excellent work on our fireplace! He explained everything & then worked diligently to repair it.

Great service. Mr. Hammond was prompt, respectful, informative, thorough and overall just very helpful. He even climbed up on my steep roof (twice!) to address something on the chimney that needed fixing. He also sat with me to answer my questions about how to use my gas-starter fireplace, since I am new to it. Highly recommend him. read more

Mr Hammond is a PRO with his service to my fireplace! He was on time and very professional. I really enjoyed speaking with him andI am keeping him in my contact list for the next cleaning! read more

Rob set an appointment time with us (not an hours long window) and arrived on time. He really does wear the old-timey chimney sweep getup from the pictures to his appointments! Rob was very polite right off the bat and even started to put on a mask and booties before entering the house until I told him it wasn't necessary. He performed an inspection inside and out, including getting on the roof and inspecting the caps, taking measurements, and checking for cleaning. Very thorough. I had called him out bc our flue was rusted open and the door assembly on the front of the fireplace had come off. He confirmed this was all that needed to be done and quoted me a very reasonable price. And yes, the estimate is FREE! Rob completed the work in about 90 minutes and was nice enough to not only clean up after himself with a shopvac, but even cleaned the glass on the fireplace doors for us before leaving. Very satisfied and would call Rob again if I ever need further fireplace work! read more

What an excellent, excellent service. Rob is fully vaccinated (I am, too) but still honored all safety protocols. He showed me *everything* (upon my request), answered a hundred questions, taught me how to work the damper, explained how the chimney is constructed, showed me how to install new doors, conducted a full inspection (no cleaning necessary), worked hard, made zero mess with a large tarp and booties, cleaned up afterward, and demonstrated courtesy and professionalism throughout his time in my home. I couldn't have asked for more from a fireplace and chimney service. Wow, what a relief, what a perfect experience. He should charge twice as much. Additionally, he took time to talk to me about having an escape plan in the event of a fire. Highly recommend. A++++++++++ read more

Great service. Rob inspected every inch of the fireplace and chimney, gave an assessment of maintenance that needed to be done and showed me how to light the pilot on the gas system. He gave a thorough cleaning of everything, and even cleaned the glass windows on the hearth. Great work! read more

Our fireplace pilot light went out and could not be re-lit by us, despite reading the manual and repeated tries. Mr. Hammond came out right on schedule, explained and fixed the problem, cleaned our fireplace and got us going! He wore protective booties, mask and socially distanced. Thank you, Mr. H., for taking care of our problem. We highly recommend you to anyone who has a fireplace of any kind ! read more

I called Mr. Hammond to help me address issues with my chimney (cover and cap). I also asked him to do a complete inspection. He got up on the roof and examined the exterior pieces, then came inside to test the gas line, flu, damper, functionality / safety, etc... I should mention that he practiced every precaution--wore a mask the entire time, and while inside wore gloves, covered his shoes, and maintained distance. He provided me with a detailed sheet with results of his inspection and helped me understand my options with gas (i.e. a new pipe and log insert, etc...) I've scheduled service on the exterior portion of my chimney and am considering updating the fireplace insert before the holidays. The cost for his service was incredibly reasonable. Patience and professionalism are often hard to come by, and so I give Hammond Fireplace and Chimney my strongest recommendation without hesitation. read more

Rob did a great job repairing our fire place! He was quick to respond, had a fair price and was timely!

We called Rob for help with our three year old Superior gas fireplace. Let me reconfirm all the other 5 star reviews for Mr. Hammond, for all the same reasons. Arrived on time with mask Clean, courteous, thorough Fixed the problem Charged the quoted price Left everything clean and tidy Gave me some good advice on maintenance Look no further... read more

Rob did an amazing job! Got our fireplace fixed and up and running in a few hours. I also really appreciated that he wore a mask, used booties, and placed a new sheet where he was working. Let the house clean and tidy when he was finished. We will definitely be calling Rob again in the future! read more

Great experience! Service was on time, thorough, price as quoted. I was impressed with the integrity of the owner. Will use again!

Great professional service. He took his time to explain stuff, was methodical in the inspection, brought the fireplace to code and provided great customer service. read more

Very quick to respond and set up a convenient appointment time. Showed up in a mask to help with our damper that was out of alignment and also helped with the missing fresh air vent on the outside chimney. Super friendly, provided preventative advice on how to keep our fireplace from needing future repairs by taking care of the log placement and provided a recommendation for a mason to look into some of the external weather wear the chimney is showing. Excellent service. Very nice person. Will use again and recommend whole-heartedly! read more

Great friendly service. I love that he should up in a mask as we have a high risk person in the household. Great care was taken to keep everything clean. No superior billing was another plus. read more

Superb! Rob is a wonderful man and he persisted with my fireplace until he had the exact replacement part that was needed. Previously over 3 years, all local companies in Austin failed at being able to fix it. They mostly suggested a total replacement and an estimate of $5000 to 20,000! Finally we ran into Hammond and our fireplace is now burning warm and bright -- to the great delight of our family members. read more

I called Rob Hammond today because our dryer kept having condensation inside which probably meant we had a block somewhere in the venting. Our dryer vents through the attic which is super difficult to reach (up and over rafters) Rob assured me that he had experience with situations like ours and gave me a quote. He showed up on time, was incredibly nice and knowledgeable, and completed the job as promised for the quoted price. I would definitely recommend Hammond fireplace and chimney services!! read more