I came in today to replace my violin chinrest, but unfortunately they didn't have the one I was…read morelooking for. Instead, they offered me a discounted used chinrest that worked perfectly and fit my budget. They also took the time to repair my broken chinrest, which I truly appreciated. Everyone was incredibly kind, honest, and helpful. They went above and beyond to make sure I left with a good solution. Excellent customer service, and I highly recommend this shop!

Customer service alone deserves more than a 5-star review. Went here on the 2nd of March to get a…read morenew practice amp as my cheap Amazon amp was not doing enough. Went to another music store, which shall not be named, and was not greeted very kindly- workers at that music store were very quiet, I wasn't even greeted at the door and had to make my presence noticed and say good morning- to them. The experience here at Harper's Music Store was different however. It's been years since I've been here- last time I was here, I recall getting a synthetic reed for my baritone sax. The owner, Steve, greeted me as I walked through the door and asked me what my needs were. I told him I was looking for a beginner AMP and first showed me some small, cheap options. I then asked him that I wanted something with a little more features to it and then showed me a Marshall MG30FX and a Spider IV Line 6 75 W. I decided to go with the Line 6 as the presets and customizability of the AMP was what persuaded me in buying it. I'm not sure if he works here too but Michael helped me in further solidifying my purchase of the Spider AMP over the Marshall because of the same reasons, so thank you to you too Michael! Purchasing my Fender Starcaster here was a breeze- I traded in a guitar for the Starcaster and that process was very straight forward- just show your ID and Steve'll take a look online to see how much it is priced and give you a fair offer like he did with me. Overall, if you're looking for musical needs, going to Harper's Music Store is a great idea. The customer service let alone is really what knocks this place out of the park. I'll be coming here again if I need anything else.

I have a BetterSax Alto that was overdue for a checkup. So, by way of a local recommendation by…read moreDave Good, we were directed to Jim. First and foremost, Jim is just an outstanding human being. He is warm, friendly, and very approachable. My wife and I met him for the first time today, and we can't say enough as to how impressed we were with his professionalism, integrity, knowledge and experience. We were able to sit comfortably in his shop while he thoroughly looked over my sax, making needed adjustments, and sounding AMAZING while playing it! Even though he had an upcoming music lesson to give, he did not make us feel rushed, and took the time to answer our questions. I have a Yamaha flute and BetterSax Tenor that will also be entrusted to his care in the furure, as we feel that Jim is 100% trustworthy, and knows a great deal about, and LOVES what he does. Thank you, Jim.

My alto sax was in need of a tune-up, and Jim came to the rescue, highly recommended by my music…read moreteacher. Jim is everything you're looking for when it comes to woodwind repair- - he's skilled in making repairs -he's honest and will give you recommendations that are in your best interest - he's timely in his communication/appointment-setting - he's very personable - he has several years of experience - above all, he's an incredible musician! If you're looking for someone skilled and trustworthy to fix your woodwind, give Jim a call!

Great selection, great attitudes. The knowledge and helpfulness is key. They have a good…read morerelationship with their customers and decent prices, too!

I called in to get my guitar set up and was told if I could drop it off before closing I would be…read moreable to pick it up the next day! I received a phone call the next day to let me know I can pick up my guitar. The process was smooth, fast, and the employees there are so nice and sweet!

These guys are the best people. Friendly nice honest, theyre here because they love music…read more Repairs have been on point everytime, from guitars to mics and pedals. Independently owned, youre not dealing with any corporate shenanigans, just directly with individuals who are damn good at what they do.

Brought my guitar in and got my action adjusted! Such…read morefriendly charismatic knowledgeable people! Very welcoming and honest service! Also got my guitar fixed in only a few hours! Thank you Joey for being so kind!

Holy shit. Never in my life have I felt like I might have been special needs without knowing it. I…read morecome in the first question asked to me (by two separate dudes) was if I quit guitar??? What? Do you ask that to everyone who comes in? And then the audacity to ask if I know a guitar has FLOYD ROSE on it, I CAN SEE THAT? It's like asking me if the guitar was red? I CAN SEE THAT. (It was.) Also it played like shit. Don't come here if you don't wanna be gaped.

Store is always clean & confortable & always has good inventory, online pickups are always…read moreprocessed quickly!

Our kids have been coming here for piano, guitar, and drumming lessons for a couple years. The kids…read morehave learned so much and are receptive to the instructors that they have. Matthew is awesome!

From the owner: At VIP School of Music, we proudly offer engaging group or private music lessons in El Cajon, CA.read more

I don't understand why this is on my draft folder, but since it is I'll do a review. El Cajon…read moreGuitars and Music, now located at 1935 Friendship Dr isn't as conveniently located as it was on its Down Town El Cajon location. It's still owned and Operated by Frank and Maria . You'll still get great customer service. If you're a guitar snob and only like Martin Gibson or Taylor, you probably won't like El Cajon Guitars and Music. But if you're like me and value friendly service, and quality instruments at reasonable prices you'll most likely love this store. El Cajon Guitars and Music caters to Boomers, Millennials, and Zoomers. Me being a Boomer, I appreciate the Brick and Mortar aspect of their Business Model. Zoomers will Appreciate the Click and Order aspect. While I don't understand why anyone would want to order a guitar they haven't seen first-hand I respect your right to do so. Whether you need a new guitar, or other stringed instruments, straps or accessories, or even custom designed picks, I believe you will find what you're looking for here.

Great momma d pop shop who cares more about the music than making huge profits…read more Good gear at good prices and great service!

I am so lucky. I…read morewas referred here from Movers by the sea, their booking agent is an extraordinary gear head and has great advice for maintaining guitars so he sent me Keyboard Services info when I told him my Nord got the epic reboot loop. Did I say it loud enough I got so lucky. I drove down on a Wednesday. Put my deposit in and picked up by Friday (Saturday because I was late). The bill was more than fair for this level of expertise. Randi is a rare electrical engineer. He is also kind funny and I am just so lucky. I can't drum up enough thank yous. Sincerely and happy go lucky customer.

Randy Jarvis was quick, informative and downright the best! He repaired our churches Nord with no…read moreproblems and gave a lot of great info on maintenance for the product. Highly recommend!

In short, I could not have asked for better service!…read more The staff was knowledgeable and helpful. They promptly researched the answers to specific questions I had regarding the bass guitar I wanted to purchase and explained things clearly. They set up the bass superbly, and kindly lowered the action as far as possible as per my request. Guitar Center had told me they only had this particular model of bass in two of their store locations in the entire US, so the fact that Music Store Live had it is a testament to their expansive inventory (and good taste, imho). The bass was set up and shipped in one day and arrived at my doorstep the next! Very quick!

These guys are really good. I've bought 2 guitars from them so far, great deals on both as well as…read moreseveral effect pedals. Excellent customer service, they shipped to Los Angeles, all good.