I desperately needed a large grocery store open at 2am recently and saw Vons at this location was…read moreopen. This was the first time I've shopped there. After awhile I started to find what I needed and picked up a few other items as well. Was very surprised at how many shoppers were there at this time. I can't say enough about the cashier. She was very helpful and patient as I was fumbling through the checkout. The produce was good, as were the prices and the cashier made sure I received all the discounts available, which were significant. Overall an experience that was better than expected!!!

I came in last night 08/21/26 it was my first time ever stepping foot into this Vons, first time…read morehere. I saw a special on the Sodas buy 2 get 2 free. When I was checking out at the register the cashier CYNTHIA / CLAUDIA (I was told she's the night supervisor) advised me this had to download the app. So I was doing so and Cynthia/Claudia started giving me attitude because I was asking her if she could walk me through it. She started telling me she was going to cancel my whole order and so I told her she wasn't and that she needed to help me with the app so I can apply the coupon. She proceeded to ignore me while I was asking for help talking to another employee. I had also gotten a bottle soda from the fridge that I open prior to paying and she threw it in upside down and the cap wasn't fully secured so my stuff inside my bag was wet with soda. Not to mention when I was walking away from the register, CYNTHIA/CLAUDIA was helping the next customer and started talking about "She was so difficult, I didn't want to help her" and so I turned around and told Cynthia/CLAUDIA next time you talk about a customer make sure they leave. She was still being sarcastic and briefly repeated her name back to me after I had said it.

I went grocery shopping at sprouts yesterday. The service was great. I went through self check and…read moreI was having trouble. Patty recognized immediately that I needed help. She was very attentive and cordial. It's nice to be greeted and I felt valued as a customer. I will definitely frequent this store more. Patty is an example of an employee and surely I'm looking forward to being greeted by her the next time I shop at the Burbank sprouts.

I had an amazing trip to sprouts yesterday. I met Patty at self checkout and she was amazing,…read morebeyond great customer service. She was great and I noticed that she was the same way with everyone else in the store. It feels so good when they give you great customer service because you want to keep going to the same place over and over. Patty was AMAZING!

I had a frustrating experience at this Ralphs location today. I was using self-checkout and…read moresearched broccoli crowns that was clearly labeled "broccoli crowns" for $1.49. When I selected that option, it rang up as $2.49 instead. I called over the attendant to fix it, since you obviously need an employee to delete or correct an item. I explained the situation, and he looked at me like I was asking him to do something outrageous. He even looked at my friend to say, "Is she really asking me?" It was honestly uncomfortable and unnecessary. Who else would I ask.. All I needed was help correcting a pricing error. It was Sunday around 3 PM and the store wasn't even busy, so I don't understand the rude attitude. If you're assigned to self-checkout, assisting customers with issues is literally part of the job. Customer service makes a difference, even during small interactions. This one just left a bad impression.

This is such a nice Ralphs, which seems to have everything a person could want. However gift cards…read moreare not their specialty and some were not working. I would say buy food products here, but stay away from items out of their control...

Went to 7 locations looking for something very particular that just got released and was hard to…read morefind. WOW did I get lucky, not only did they have what I wanted but the store manager Luis had more bought in for me. Incredible customer service, went above & beyond! Thank you!

The Ralph's shopping experience here is a struggle. Hard to find and speak with staff. Online and…read morein store inventory do not match. I regularly go here for produce, deli, and meat - these points of service are reliable and professional. The internal store stock needs improvement. Today I waited on hold for several calls to speak with someone only for the call to end when routed. Multiple depts mentioned front was understaffed and the manager was unavailable

My review is for Oscar the checker that helped me out today, and for Roy the bagger who so kindly…read morepacked my groceries with care. Oscar has great customer service with a smile. That's always nice to receive. Makes shopping so much more pleasant.

As a customer here since 2020, I usually have great experiences thanks to the wide aisles,…read morewell-stocked shelves, and friendly, experienced cashiers. The attached pharmacy is also a huge plus. My only complaint regards the grocery baggers. During a recent visit, a specific bagger- a tallish, thin young man with puffy long hair, and glasses--behaved very unprofessionally. When I politely requested double-bagging, he responded rudely, stating he knew what he was doing, and completely ignored the request. The cashier even looked shocked by the outburst. I hope management takes this as an opportunity to review service standards with the bagging staff.

Always can find what I need ! Great deli. Always fresh food…read more And nice workers. Parking can be hard. But I just look for the street parking close by.

Raffis market is delicious! They have the full selection of middle eastern gourmet foods and also…read moredif international foods. The ready meals are really convenient and their tutoo is very good. They also have sarma which is incredibly difficult and time consuming to make. Also beoreks, gata, European, middle Eastern, and Russian candies, deli cheeses and meats, very fresh fruits and veggies... they have the Russian ice creams too and frozen meals as well. All in all, if you're craving those nostalgic childhood foods but also something unique and different, you can find it here. Parking is a little tight and so are the aisles, but it's otherwise very good.

(Shopped 07/07/26 TU @ 6:00pm, 05/30/2026 SA @ 1:00pm, 05/25/26 MO @ 11:00pm, and several times…read moreyears ago): Meet my friend Ralphs! For whatever reasons, I've visited Ralphs' Burbank San Fernando Blvd. location on numerous occasions over the past couple of months. I was usually in the area for business and work, but something triggered me to reintroduce myself to this location I frequented when I worked at Sport Chalet in the Burbank Media Center Mall ages ago. Of all the grocery chains, I favored the Ralphs brand the most initially because my family shopped there all the time, but I also felt that their prices were generally lower than everyone else, they had better promotional sales, and their stores seemed more inviting. After these recent trips, would I continue to foster a bond with this Ralphs location or would I ralph at the idea!? PURCHASE(S) 07/07/26 TU ($54.76): On this most recent trip, I went crazy and bought six bags of chips because they were all on sale; my favorite Kettle Brand and an Asian brand named Calbee which I really enjoyed on a recent Japan vacation. Their 6pk romaine hearts were always a good deal at $1.00/heart. Their family-sized shredded cheese bag was always a staple for me, and then whatever randomness to fill the cabinets or day-olds for a quick meal. 05/30/26 SA ($25.88): Some bread for mom, more Kettle Brand potato chips, a couple of boxes of my favorite Yogi tea, and any random day-olds I found for quick meals to simply explore. 05/25/26 MO ($8.10): During this review, I've determined what brought me here after all of these years! After an evening of drinking and hanging out at a brewery in the city of San Fernando, I needed some inexpensive food (no fast food) on my way home, and my usual Glendale Ralphs location was out of the way, I hoped this location offered the same options. Thankfully, they did, and so an 8pc Ralphs Home Chef Baked Chicken for $4.95 and a 12oz Kroger Chicken Salad for $3.15 was exactly what I was looking for - boom! SERVICE I meticulously roamed the aisles as I tried to reacquaint myself with this updated version of a bygone time, and I found my intended purchases easily thanks to the proper hanging signage and shelf-talkers. Other than the friendly, efficient checkers at the registers, I explored freely as I dealt with no one else which was fine by me - thank you! PARKING (FREE) They had their own private lot (a former seafood buffet restaurant that has been closed for years still existed on the property) on a spacious corner, there was plenty of parking - 'nuff said! ATMOSPHERE, DÉCOR, AMBIENCE Noticeably smaller than their "standard" stores, this was your basic grocery store layout with multiple uniformed aisles, promotional end-caps, table displays, a floral/gifts area, and cashiers ready to take your money. I think it also housed a pharmacy and possibly the ubiquitous Starbucks. A decent amount of natural lighting came in through the large front glass doors and windows while soul-sucking fluorescent electric ceiling lights filled in the rest. There were no TVs while music played in the background. ATTIRE Totally casual, so I would normally be in a t-shirt, boardshorts, and flip-flops. OVERALL Burbank's San Fernando Blvd. Ralphs' location was very convenient in each of these cases, served my immediate needs, and I would certainly shop again. However, because of the smaller footprint, I felt there were less day-old/reduced options. Everything was similar to any other major grocery chain with many familiar brand name products. The prices were comparable if not slightly lower than their competitors (sign up for their FREE rewards program), parking was easy, and the service was straightforward (I couldn't recall if they had self-checkout). I found very good value based on the prices, service, and experience noted above (TOTAL paid experience was around $89.00 BEFORE any discounts and/or tip). And, they accepted my credit card of choice... AMEX! 4.0 STARS

As this location is nearby for me, I like to come in the morning to grab a few items before my day…read moreusually begins. The bakery manager or whoever she is is not the friendliest even when offering a good morning (this was maybe two weeks ago). I made sure that was the first and last time I greet however other times she just looks like she has a stick far up her a**. And of course even today she was, let's say it together, not the friendliest, shocking! :SMH: I will only give my positive review for the manager which I believe his name is Ray (if that is not his name, I sincerely apologize). He is friendly, engaging with customers, but overall you can tell he is a good manager, not only to guests but to his associates. Overall the store seems to always re-stock appropriately and if items are gone they will make it a point that it's sold out with a noted Ralph's sticker, sounds weird but I like that approach. It saves time for both the customer not having to ask an associate but also the associate doesn't have to be bothered (because the repetitive questions I bet would be irritating lol).

Incredible little market. Feels like a small town market filled with products that are actually…read morewanted and of good quality. Their deli is also great. If you wanna stop by for a quick sandwich I definitely recommend them.

As a loyal customer of this establishment for over two decades, I have consistently visited the…read moredeli and meats department at least once a month. However, I am compelled to rate this establishment one star due to a particularly unpleasant experience with a female deli employee whose first name begins with the letter "J." Despite my frequent visits, the overall customer service in the deli and meats department has declined. The season butchers have been replaced with individuals lacking the necessary experience and customer courtesy that were previously present. Over the past three months, I have encountered the same issues with this particular employee. It is important to note that the fee charged for slicing a Tri Tip into a carton container is not the primary concern. The issue lies in the employee's behavior and attitude, specifically their unwillingness to properly wrap the sliced meat. This has occurred on multiple occasions, most recently at the checkout counter when the cashier pull the foil-wrapped package from the plastic bag causing the juices of the meat to spill all over the counter. This has happened to me every time this employee has served me. The Tri Tip sliced meat is dry and devoid of juices due to this careless employee's failure to wrap the meat carefully. It is imperative that this situation be addressed. Management should provide this employee, "J," with proper training on how to wrap sliced food correctly. Additionally, it is crucial the ambiance that all employees, including the deli and butcher employees, maintain a pleasant and friendly demeanor. A salutation is always appreciated. Despite these concerns, the BBQ remains outstanding as always.

First time visiting an Aldi store and i was not disappointed at all…read more On Sundays, they open at 9AM FYI because I got there early and noticed that it was still closed ( at 845AM) and also important to note, there are early birds already pulling up to start their shopping. The store layout is unique here compared to other markets that I shop at frequently. Still, they had fresh, beautiful fruits and veggies at very competitive prices. In example, I got a mint cucumber bag for under $2 a pack of 8. I came for the ahi tuna steak which are tasty when prepared correctly. They carry a little bit of everything, from food items to office supplies, hygienic items, toys, etc. Not a huge store but there is plenty to browse. The check out process was different; when it was my turn, the belt where all the items scroll on, ends at the moment where you are about to pay; making it awkward and a tad bit pushy to bag your own items quickly, as they may fall due to the limited space left there for your items. Overall, a pretty cool store to add to my list.

I am a long-time Aldi customer and shop at this location four or five times per week, which is why…read morethis experience stood out to me. On the afternoon of June 12, 2026, my 14-year-old son and I checked out with Olivia. We had only about a dozen items, and there was no one waiting behind us. Since my son is not accustomed to Aldi's self-bagging process, he was trying his best to bag our groceries but was moving a bit slowly. Rather than adjusting her pace, Olivia continued scanning rapidly and placing items into the cart, including some in the child-seat area. At one point, our half-gallon of milk nearly fell out. I understand that Aldi's business model emphasizes speed and efficiency, and I generally appreciate that. However, customer service should still matter. Because there was no line behind us, I was surprised that there seemed to be little patience for a young teenager who was genuinely trying to help. When I commented that things felt rushed, my concern was either misunderstood or ignored. At the end of the transaction, Olivia held my cash while waiting for space to place a frozen pizza that was still on the scanner. While her explanation made sense operationally, the overall interaction felt cold and unnecessarily rushed. Perhaps she was having a difficult day, but the experience came across as impatient and passive-aggressive rather than helpful. I want to emphasize that nearly every other cashier I have encountered at this Aldi has been friendly, patient, and accommodating. This review reflects one disappointing interaction, not my overall opinion of the store. I will continue shopping here, but I hope management reminds employees that efficiency and courtesy do not have to be mutually exclusive.

The Grocery Outlet is part of a many locations discount grocery store,…read moreThis one is in Burbank, located at 1615 W Verdugo Ave, is a popular, Also it is located right next door to LensCrafters, which is the glasses store I go to It is independently owned, and well-kept, this discount store offers many significant savings on groceries, and gourmet items. It is opened daily from 7:00 AM to 10:00 PM I love hokmg in and browsing as it features cool deals and a good changing inventory. It is located 1615 W Verdugo Ave, Burbank, CA 91506. The store is highly rated for being clean, spacious, and having friendly service, making it a reliable spot for bargains!

Molded oranges! I just had to drive all the way back to…read moreget $4.99 refunded after buying a 5 lb bag of oranges. I come home to find out that they are all rotten and molded mush. It wasn't exactly visible through the bag. You would think that the employees would check the produce before putting it out on the shelves.