My partner and I wanted a comfortable stay-cation in South Florida that allowed us to be in close…read moreproximity to the beach, and Sun Dek Beach House delivered! The location itself is a short walk away from Ocean Inlet Beach Park, which has a path that leads directly to the beach. A few minutes north is the parking lot for the Boynton Inlet Pier. Parking was relatively easy, with the main lot nestled behind the property, facing the inter-coastal (and the multi-million dollar homes we definitely cannot afford). The building itself is old, so if anyone who wants to visit is physically impaired, it is best to stick to the first floor, as the second floor can only be accessed via concrete stairs. The weather was perfect for swimming, but due to red tide lingering around the coast, we decided not to swim on the beach. Instead, we utilized the swimming pool. A perfect size for a nice swim, but if multiple people are sharing it, it is best not to create too many wakes. Surrounded by palm trees, flowers, and other plants which add to an old Florida aesthetic. The miniature water fountains scattered throughout add to the aesthetic of attempting to have Florida resemble a tropical paradise. With the property being compact within a limited amount of space, it provides a cozy atmosphere, making the property feel smaller, and therefore, more 'home-like'. Behind the pool is a large wooden open-air pavilion, allowing guests a place to hide from the sun and to socialize if they so choose. Surrounding the pool were large beach chairs and beach umbrella, which we promptly used after our swim. There was a grill, but we did not get to use it. Our hotel room was located at the front-left corner of the property, facing the highway and swimming pool. We kept our privacy thanks to each window having both roller blinds and blackout blinds. The room was clean and had plenty of space, feeling more like a well-furnished apartment split into different sections. It included a comfortable king-size bed, an accessible patio with a wide living room, an actual kitchen with a refrigerator stocked with bottled water (at no additional charge), and a clean bathroom with a unique glass paneled sink. In the kitchen was a binder, which could be used by guests as a guide to check out the best local areas in Palm Beach County. If this facility offered guests to rent for a monthly rate, I would not be shocked if some took up on the offer. The cherry on top of this experience was having a positive encounter with the incredibly helpful staff. They helped us check into our rooms once it was ready, stocked the refrigerator, recommended local restaurants, helping us learn how the lock system worked for the room, and they even went as far assisting with finding my missing ring (a separate story for another time). I want to give this place the full five stars, but there was one issue that I couldn't overlook. Whenever on the patio, there was a sulfuric odor that lingered in the area. At first, I thought it was natural gas or propane, but the grill was on the other side, and no odor was found in the area. I do not have any proof, but my guess is that the odor stemmed from the old water pipes connected to the outside pool shower. The same odor could be smelled once water ran through our personal shower drain. We did not feel we were at risk for our health, but the unpleasant scent was noticeable. This can be fixed by replacing the old water pipes with new ones. Considering the age of the property, I understand that it would probably take some time to implement, but I believe it would do the property some good. Overall, we were incredibly happy for the pleasant experience, and would highly recommend Sun Dek Beach House if you ever need a local stay-cation by the beach. A bit pricey, but considering the rates at other neighboring locations, and the limited time we had, this was a great destination.

I love the rooms, small quiet place to stay! Love that I can walk across the street to the beach!…read moreEveryone is very nice and accommodating! Great place to staycation.

I had to move rooms 3 times because of large cockroaches! DO NOT STAY ON THE 4th FLOOR!!The first…read morenight I got here bugs crawling on wall were all over my backpack. Called the front desk spoke to Lauren who questioned twice about eating and bringing them here I informed her they were here when I got here. She told me she would call me back and again said there was a muffin in my room which was sealed insinuating again that I brought them! She had someone come and spray well it did not work! Still more bugs so I called and said please just move me rooms so I moved to 430 and I just sat down to eat my dinner and look down at huge roach it laid its babies in front of me I could not finish my dinner I was crying on the phone with my husband. So I called the front desk again they sent over janitor and he asked me why didn't you kill it? I'm sorry sir I didn't know that was my job so sick. I was moved for the 3rd time finally I was on the second floor there was dead roach on the carpet so housekeeping came and vacuumed for days after I was traumatized and was scared to turn on a light feeling that they were crawling around me didn't want to get off my bed! Safe to say 3rd room on second floor has been cock roach free just a couple small spiders. I am a student had to stay here for a month this was an awful traumatic experience! I am glad to be leaving. They do not offer free breakfast as it states online.

Nice hotel. Not sure why I was looking for it to be bigger rooms. However it is a very nice hotel…read more All the amenities you will need for family gatherings or just a week or weekend get away. The pool is area is nice with plenty lounge chairs. The water is so warm as if the it is a heated pool. But the Boyton brash heat here warms the water fast. You do not want to get out of it. The faucet was leaking when i got to the room. I notified the desk and it was fixed within 20 mins. Great staff and friendly. Very clean hotel but the area coming in from the pool needs the area had a mildew smell. But it was shampooed that afternoon as if they read my mind. For that reason only I can give the 5 stars they deserve.

I am beyond disappointed with my recent stay. I have been staying at this hotel for over 10 years…read moreand have visited more than a dozen times. Until now, I have never had a single complaint. This was the first time I have ever felt unwelcome, uncomfortable, and honestly appalled by the way I was treated. Throughout my stay, I was repeatedly questioned by staff about what room I was in and asked to show my room key over and over again. It happened while I was trying to enjoy breakfast, while I was having coffee with my mom in the lobby, and even while I was relaxing at the pool. Having staff approach me during a swim to ask what room I was staying in was embarrassing and completely unnecessary. What made the experience even worse was how my family was treated. I travel to Boynton Beach twice a year to visit my mother, who lives locally. She was not trying to stay at the hotel--she was simply meeting me before we went out for the day. As she walked into the lobby, she was immediately interrogated by the front desk and asked what room she was in. When she explained she wasn't a guest but was there to meet me, she was told she couldn't even be in the lobby because she didn't have a room. Later, during my brother's wedding weekend, my mother, niece, and nephew were also questioned as though they weren't allowed to wait for me in the lobby or come up to my room during the daytime, despite the fact that I was a registered guest paying for that room. I initially tried to give the hotel the benefit of the doubt. I thought perhaps there had been security issues that required staff to be more vigilant. However, when I spoke with the general manager, he told me there had been no such issues. What truly turned an incredibly disappointing stay into one I will never forget was my conversation with the General Manager, Deon Weathers. Rather than listening to my concerns or trying to understand what happened, he flat-out told me there was "no way" his staff would have treated me that way and essentially accused me of lying. After more than a decade of loyalty and nothing but positive experiences, to have my honesty questioned was insulting and deeply unprofessional. I wasn't looking to get anyone in trouble. I shared my experience because I genuinely hoped the hotel would look into what happened and improve the way guests are treated. Good management starts with listening, taking concerns seriously, and being willing to investigate--not immediately dismissing a loyal guest's experience because it's inconvenient to believe. After more than 10 years of staying here, I never imagined I would be looking for another hotel when I come to visit my mom. But that's exactly what I'll be doing. It's heartbreaking because this hotel had always been my first choice. The repeated questioning, the treatment of my family, and especially being told that my experience "never happened" were simply unacceptable. I hope management eventually recognizes that accountability and respectful customer service matter just as much as a nice property. Unfortunately, this experience has permanently changed my opinion of a hotel I once enjoyed recommending.

Very nice location and clean rooms! You should get the room with a balcony it was awesome!read more

Had a great time! Room was clean and decor was charming. There was a flat-screen TV with lots of…read morechannels, refrigerator, microwave and 4 very large comfortable pillows (some soft and some firm). **Yelp check-in deal is no longer accepted, unfortunately. Cost was $90 (before taxes) with $40 CASH deposit for non-smoking room on a Saturday one-night stay 1/20/2018. Checkout is at 10:30 am. Reservations are not accepted. Just call ahead or drive over to check for a room.

Usually my reviews are long, but here's a quick breakdown…read more Location: Easy to find, signage is huge. Can't miss the place! Parking is tight, I also believe that there are only as many spaces as there are rooms, so if you have an extra car, you might be SOL. Staff: Friendly, helpful and accomodating. Room: Our room wasn't like one of the options in the photos; no defining decor and they even have recycled hotel/motel equipment (the telephone, for instance, was an old one from The Breakers.) The bathroom was tiny and unappealing, but doable. We were kind of nervous about using their pillows, blankets and towels, so we brought our own. The towels they offered were stained and VERY much a turn-off. TV: It's a flatscreen with over 150+ channels with HBO and Cinemax - that IS the saving factor for this place. (DirecTV, yay!) Overall: If you absolutely need somewhere to stay, then this is the place as a last resort. Would I return of my own free will? Unfortunately, no.

What a pleasant surprise to find Crane's Beach House. Familiar with Delray because we lived in Boca…read moreRaton 10 years ago and frequented Delray's night life countless times throughout the years. Brought our electric bikes which made it so easy to take in the area without getting a loan. Check in was easy 1,2,3. Room was as clean as you would want. Bed, A/C, shower, microwave, fridge, 2 salt water pools, beach a 5-7 minute walk... Perfect set up for the weekend get away! Thanks Crane's see you again!!!

My experience at Crane's Beach House Boutique Hotel & Luxury Villas was one of the most…read moreinhospitable & poorly managed hotel experiences I have ever had. Before arrival, I was never informed that my room would be located on the second floor with stair-only access & no elevator assistance. Traveling with a service animal while displaced due to active home renovations, repeatedly carrying luggage up and down steep stairs alone was physically exhausting. Accessibility limitations should be disclosed upfront. Despite displaying a clearly visible "Do Not Disturb" sign, housekeeping disturbed &/or attempted to enter my room at approximately 9:00AM on multiple occasions. Being repeatedly awakened after specifically requesting privacy is unacceptable, especially for a property marketing itself as boutique luxury. The most concerning part of my stay was the treatment I received from the front desk employee, Ryan. Nearly every interaction felt hostile, combative, & entirely lacking in professionalism or hospitality. After initially booking one night, I extended my stay due to delays with my home renovations. Immediately after booking, I received a phone call aggressively informing me that I still had to check out at noon & could not check back in until 4:00PM. This occurred multiple times throughout my stay despite online inventory consistently showing available rooms of the SAME ROOM TYPE the night before & during the day I rebooked. There appeared to be no legitimate operational reason to repeatedly force a paying guest to vacate for hours while managing luggage, stairs, & a service animal. The repeated forced check-outs & room changes felt unnecessarily rigid & punitive. At one point I genuinely felt less like a guest & more like they were doing me a favor. I normally don't pay to stay somewhere that feels like a prison. The handling of my service animal was equally inappropriate. During one of the early morning housekeeping disturbances, my service dog barked after being startled awake. Within approximately 30 seconds, I received a phone call demanding that I "register my dog." I explained that it was a service animal, which I had already disclosed during check-in. Instead of acknowledging that, I was interrupted and asked, "You mean an emotional support animal?" I again clarified that it was a service animal. The interaction felt dismissive, uninformed, and inappropriate given the hospitality industry's basic obligations regarding service animals. On my final reservation, housekeeping again attempted to enter my room around 9:00AM despite the "Do Not Disturb" sign remaining posted. When I addressed it with the office, I was falsely told that I had supposedly informed staff I would be checking out at 6:00 AM. What I had actually explained was that I preferred a first-floor room because repeatedly carrying luggage down stairs alone at 6:00AM was difficult. Cleanliness was also a major issue. I stayed in three different rooms, and every room had visibly dirty floors. My socks became dirty simply from walking around the rooms. More concerning, the AC vents appeared covered with black buildup and heavy dust, raising serious concerns about cleanliness, maintenance, & indoor air quality. Regretfully, I gave the property another chance & booked an additional two-night reservation because my roof renovation was still unfinished. Almost immediately after booking, I received another disruptive phone call informing me I would again have to fully check out, change rooms, and wait until 4:00 PM to re-check in. After days of repeated disruptions, room changes, & hostile interactions, I requested that the reservation be canceled. I was initially told "no." Only after escalating my frustration vocally did staff suddenly agree to contact Expedia & process the refund. What makes the experience more disappointing is that the gentleman who originally checked me in was genuinely pleasant & professional along with the housekeeping manager. Unfortunately, every interaction afterward became increasingly adversarial. This property failed in accessibility transparency, privacy, professionalism, cleanliness, flexibility, and customer service. The repeated room transfer demands, mishandling of a service animal situation, visibly dirty conditions, apparent mold buildup around vents, & hostile front desk interactions made the entire stay exhausting & stressful. This establishment does not deserve the title of "boutique luxury." I strongly caution travelers, especially those with accessibility needs, respiratory sensitivities, or service animals, to stay elsewhere. HOTEL'S RESPONSE TAKES NO ACCOUNTABILITY, DISREGARDS THE REAL ISSUES & MAKES EXCUSES.

Our stay at the Hampton Inn was exceptional from start to finish. The check-in was seamless; the…read morerooms were spotless and the on-site facilities were just what we needed. Regarding the rooms, we specifically need to compliment the arrangement of the charging ports and lighting in the rooms. Many hotels are still behind the times. What truly sets our stay apart was the staff. We cannot say enough great things about the staff-specifically Crystal, the GM and Robin at the front desk. They were professional, kind and went out of their way to attend to any of our specific requests. As a former restaurant owner and employee in the hospitality business, I would highly recommend this hotel. The Hampton Inn is lucky to have such a wonderful team to represent their brand.

Arrive late in the evening to check in and go to shower. No shower curtain, no shower no water…read morepressure, no body soap and get stuck in the bathroom because the sliding door is stuck. Then I go down to the front desk and he tells me I shouldn't have a shower curtain in my room that the sliding door to the bathroom suffices. I said what about the water on the floor and the fact that there is a curtain rod but not curtain. I give up because he is obviously not getting it and ask for the soap missing from the shower and he asks me what kind. I said the kind in the shower. He said I need you to be more specific. I said body soap. He said ok that's what I needed to know. I said you keep hand soap in the shower? Since when. Overall just a bad attitude and no accountability. I would not stay here again.

I went to the rooftop for a going-away party, and it was such a great experience. As soon as we…read morestepped off the elevator, the host was there to greet us and help us find our table, which made everything feel welcoming right away. To the left was a beautiful pool lit up at night, and to the right it felt like you had stepped into a rose garden. There were so I went to the rooftop for a going-away party, and honestly, it was really nice. As soon as we got off the elevator, the host was there to greet us and help us find our table, which was a nice touch. To the left was this beautiful pool all lit up at night, and to the right it felt like you were walking into a rose garden. There were vines everywhere, cute tables, and so many perfect spots for pictures. It was also great for people watching. Our table had a comfy couch, chairs, and plenty of space to hang out and relax. The service was great the whole night, and having a bar inside made it even better. We ended up staying pretty late because the atmosphere was fun, the entertainment was good, and there was always something going on. Definitely a really fun spot for a night out

Came to the Ray for a 2 night weekend staycation. Really loved the idea of a rooftop restaurant &…read morebar and couldn't wait to relax. Upon pulling up, its definitely beautiful. Clean, smells good, has valet parking (for $42 a night). We booked our room, and online you can choose the actual room you want so we chose something on the 4th floor. When we checked in, the gave us a different room entirely on the 2nd floor. When we got to our room which was clean and simple. Live TV wasn't working. We called the front desk about this, they apparently sent someone to fix it while we were gone, but it wasn't fixed when we got back. Theres a weird window next to the bed where you can look into the bathroom...and only a curtain offers the person in the bathroom any privacy. The curtain...is on the outside of the bathroom...very very bizarre. Why would anyone want a view into the bathroom? We left to go to the pool and quickly found out there was construction ongoing and the rooftop bar and restaurant was closed. The whole reason why we came here. Because it was closed, apparently the drinks we ordered via the app they have QR codes scattered around the pool to use, were sent into oblivion because no one ever came over with them. We had to flag someone down and show them our proof of payment. The music by the pool was also deafening. So if youre trying to relax and read a book...thats not going to happen. I want to mention, nowhere on the website or checkin did they mention they were under construction. We would've never booked this hotel if we knew. You could hear the construction ongoing throughout the day. When we asked about this at checkout, they said they didnt know about it and the construction crew just showed up randomly....what?! Saturday we left for the day and when we came back around 4pm, our room wasn't cleaned at all. We called the front desk, and asked why and the individual at the front desk said "we dont do that here." At this point we are super confused. You don't clean the rooms during the day? They responded with "what do you need? Fresh towels?" We needed toilet paper, towels, conditioner and the room to simply be picked up. At checkout we asked that the resort fees (which were about $75 for two nights which is insane considering theres ongoing construction and their rooftop bar and restaurant was closed) and valet fees ($42 a night) be waived for the inconvenience and they did that no problem. Overall, the room was fine, sans the creepy window looking into the bathroom, but I've legitimately had better service at a La Quinta Inn. For a "luxury" hotel, we certainly didnt receive the experience we paid for. Over $500 for two nights and the experience was so poor we wanted to stay away from the hotel for a majority of it. Certainly wont be returning.

I had the pleasure of staying at the Delray beach house in February 2019. The place is just…read moreamazing! Accommodations are great! Pool is terrific especially with children. And you just walk downtown to Atlantic Avenue. I highly recommend this place for your trip I stayed again sept 26 2019 for 12 days. Amazing accommodations. Quick walk to Atlantic Ave restaurants and shops. Highly recommend this little hidden gem!

I just had the pleasure of staying at The Delray Beach House for the past five days and nights, and…read morelet me just say, this is such a lovely Inn! We stayed in Unit #3, but all of the units are nearly identical (other than furniture colors and artwork). The two bedroom was perfect for the two of us and the apartment had all of the kitchen and bathroom amenities you could hope for too. Given the construction is fairly new, the A/C was amazing, the water temperature and pressure was great, and the Smart TV worked perfectly (and included Netflix to boot). The main drag of Atlantic Avenue was literally 2 minutes away, so you could roll out of bed for some coffee or chocolate. I was a huge fan and will certainly come back again! The hosts and their cleaning crew were kind, communicative, and gracious.

The room was great, facility was clean and very spacious. It's a quiet place and very close to main…read morestreets and shopping centers. My review is mostly for the front desk girl at check out. The initial girl who helped me check in said if I needed to change my stay I was more than able to and without any charges and long as it was before 11AM. I called this morning to confirm my express check out I did at around 7:30AM the front desk girl was rude and just laughed over the phone. She said I would still be charged the night because I didn't inform them in 48 hours. Mind you I checked in Wednesday at around 6:45pm, and I'm checking out within LESS than 48 hrs. So why am I still being charged? It makes no sense.

I had to stay here for a couple nights while in town since it was so close to where I needed to be,…read moreand quite frankly, I never noticed other hotels close by. Coming from a much further airport (FLL), I had a really late check-in (around 10p) so I walked up to an empty desk. There was a sign indicating they would be back soon, but of course, no idea what time they left in order to gauge the 10 minute timeframe. Some older lady came up asking me where the staff was-clearly I didn't know-and she didn't seem to pleased with my reply but that's not my problem. Thankfully she muttered to herself and wandered off. When a girl came out, some oldhead interrupted my transaction, saying his keycard didn't work and I'm thinking did you not see she was helping me out? Girl did apologize for him but she shouldn't have been the one to do so. At this point, it's the guests here that seem to lack manners, and so far have been a little backwards. However, this girl was very helpful, and was able to answer any questions I had. Room was on the top 4th floor, and the wood flooring outside the elevator was really loud, even in my sneakers as I tried to be quiet. I was also given a little gift bag with a bottle of water, and a couple of snacks that I didn't get to eat, but this was nice. There was a little 'store' area behind the desk where I saw snacks and beverages available for purchase. Room was obviously dark since it was so late, but I had no idea where the lights were since the first light only lit the small entryway. I had to get my phone out to see two bedside lights, one overhead lamp on the chaise, and one desk lamp. Lighting in hotel/room is very flourescent if that makes sense; nothing warm or relaxing. Strangely, the desk lamp was the best lighting. There was a mini-fridge and microwave up front. I had to go back downstairs to get toothpaste, and this was a different girl, but she was just as great as the first. I remember she had on a turquoise beanie hat. I wish I would have gotten their names. Shower water pressure wasn't very strong, there was a lot of green calcium/hard water deposit on the shower head, and there was a slight unpleasant smell that I tried to ignore. The Dove products however were fine. Desk area was comfortable, I spent a lot of time here eating/getting stuff done and was glad that the lighting for that area was the best. TV worked just fine. Bed was actually quite comfortable, I wasn't sure what to expect but this made for a good sleep. I missed the daily free breakfast both mornings I was there since I had to be up early for other things, but this was probably a nice touch. I didn't use the gym/pool at all. One of the best things about this place was the free parking. As expected, front spots were hard to come by, but the parking does go all the way around, and there is a back door to access the hotel with your keycard. I also felt this was a very safe area; you're across from a retirement community so I can't imagine too much trouble going on there. If you need a place to basically sleep and shower, this place gets the job done.