I stayed at this Hampton Inn while in town for work. The hotel and the room are similar to most Hampton Inns. The room and the hotel were decent, and every complaint I have isn't with the hotel, but with the location. After a long day of work, I would have loved to have walked to a nice place where I could get some great food or a drink. Unfortunately, there was not one location I could walk to. The only places in walking distance was the Tucson Premium Outlets, however, they all close early. I would stay here in the future if needed, but I do think I will be looking for a different location where I can walk to restaurants, bars, or other locations. read more

Reservations were made in advance for this Hampton location. The location is in a seemingly quiet area across from Premium Outlet. The parking lot in the evenings got packed and tight. The staff was friendly and helpful. There are amenities like an outdoor pool (in which I didnt use based on timing), conference room space (I didnt use) and gym( adequate and met my needs for the temp stay). All were clean. Free breakfast was provided of the norm (boiled eggs, fruit, oatmeal, pancakes, yogurt, juice, coffee, tea) Cleanliness was met throughout my traveled areas of the hotel. Once in the room it was cleaned however, the sofa was pretty stained up; needing replacement or heavily cleansed. The bed was not comfortable to sleep on. Feeling hard like I was laying on a board. A/C worked very well as it was too cold at times in the room. All in all this was a safe choice to stay. read more

Hampton Inn & Suites Tucson Marana - Room picture - Hotels Near Me - Tucson, Arizona

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This Hampton Inn is just as classy and polished as the hotel's reputation. The location is conveniently just off I-10. It sits atop a hill within walking distance of Tucson Premium Outlets. Unfortunately, it's not within walking distance of any restaurants (unless the meager options at the outlet mall are actually open, which they usually aren't). But it looks like Tucson's urban sprawl is beginning to create development in the area in mid-2026. So perhaps more eateries are coming. You sure get a beautiful view of the mountains from nearly any room. And the breakfast is fabulous as always. read more

Hampton Inn & Suites Tucson Marana - Interior - Hotels Near Me - Tucson, Arizona

Clean rooms and friendly service. This location is right off the highway and walking distance to the Tucson Premium Outlets. Check-in was a breeze. Rooms are pretty basic, but clean. Two minor gripes: the bed was a bit firm and the shower head sprayed water all over the place. There's a pool and a fitness center, both of which are adequate. Either way, this is a safe pick if you're in the area. read more

Hampton Inn & Suites Tucson Marana - Entrance - Hotels Near Me - Tucson, Arizona

The customer service at this hotel is the reason why I intentionally seek out staying here monthly for work. 3 months of consistency I can confidently say that Kayleigh is the upmost professional, kind, engaging and thoughtful concierge. She remembers your name, encourages you to come back and greets you like you're the most important guest. Jasmine is the best housekeeper (hands down, no competition) in my years of traveling. She takes pride in her work so much so I visibly noticed a shocking difference of the cleanliness of the suite, down to the creative rose shaped Kleenex. Talent is hard to come by, I hope these team members feel valued and recognized as they are ASSETS to a returning customer. So much so, I pay close to $1,000 per month on my stay intentionally because I feel welcomed ($12,000 per year that could be at a competitor). read more

Excellent Hotel with Beautiful pool! Great ambience and customer service. Management and staff is very helpful!!

Clean room, pretty quiet location. Friendly staff. Felt safe. Pool looked nice, but didn't use it. Excellent work out room; seemed to be created by someone who really knows their workout equipment. read more

Nice clean room, friendly staff at the front for check in and the free breakfast was a very nice add on. Good value for the price and located conveniently off the highway. Quiet and safe location. read more

Stayed here for a wedding which was conveniently located between the church and reception right off the 10 highway and is also close to outlet stores. Hotel is very clean and well kept. I asked for a quiet room on top. If you want a real quiet room get an odd numbered room which will not be facing the construction they're doing on other side of street. I was given an even numbered room and was awakened to beeping of a tractor early in the morning. Wife really liked the way the bathroom walls were done. The front desk staff were all helpful especially Christine. She was very professional and courteous. I have to commend the breakfast staff-Suzanne and Mona- for cleaning and keeping the area tidy. Mona was quite the busy body making the food area immaculate and cleaning constantly. The food available was fair to say the least. They offered a scrambled egg item, sausage, hard boiled eggs, muffins and fresh waffles. They also had oatmeal, cereal, an array of yogurts, apple and orange juice, fresh fruit, coffee and tea. It was an overall good stay for the wedding and reception we attended at Stardance. read more

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My stay in Tucson was a very quick 2-day trip and all I needed was a standard room. This was the cleanest HI&S I have ever stayed at. The staff were incredibly friendly and very accommodating, which sets the mood of the place, especially when you're checking in. My room was very clean and of course, the air conditioning is always a huge plus in AZ. I use my own shampoo, conditioner, and body wash so I am not able to tell you what I think of theirs. There is an iron and ironing board, as well as a tv and work desk. Plenty of extra outlets! Full length mirror is available. There is a coffee maker in the room but much better brew downstairs and it's 24/7 coffee. The continental breakfast is a smidge better than your typical continental. I appreciate that they offered fruit, yogurt, and oatmeal but they also have eggs, meats, bagels, muffins, and all that jazz. The area is nice and it's located right next to their outlet mall so that's always a plus. I'd stay there again for a quick trip. read more

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Quiet area nice place Clean Good breakfast clean rooms Will stay again when in Tucson read more

Front desk folks were a joy to talk to and very helpful. Especially the girl with the tattoos (sorry, didn't get her name). She was very nice. She showed interest in our experience at the local restaurants. She also made some good recommendations. The breakfast staff really worked hard to make a nice presentation. Eggs and some other hot items were as good as they could be. Rooms were nice, comfy, really big and Quiet. read more

The room was very clean and the bed was comfy. Had to wait for someone to come to the front desk to check in. For $150 a night, it was not worth it. No pen or paper in room, no Bible, the heater for the pool didn't work. A herd of elephants were in the room above me. Staff were nice and a decent breakfast was served. I could've stayed at a place at 1/2 the cost and probably would've been more worth it. read more

Duvet was wrinkled and dirty. I had to request new bedding be brought up. Heard footsteps running around on the floor above me at 1130pm while I was trying to sleep. Poor soundproofing. While checking out my digital key was deactivated. This happened 45 minutes before checkout time. Wouldn't recommend staying here. read more

This place was awesome, clean, new, Great Customer Service Will never stay here again! We check in drop off our stuff and went to dinner (room paid for) Came back to our room and they put another guest in our room with our stuff still in the room. We could not get back in our room for multiple hours, they said that was not our room, went back and forth for another hour, they said house keeping moved our stuff to another room. No they didn't went to the new room and our stuff was not there!!! Waited another hour to talk them in to opening our room we had our stuff in. They opened the door and sure enough our stuff was moved around and messed with!!! With someone we don't even know had there stuff open laying on the bed...!!!! WTF!!!!!! What kind of business are they running. Better yet what person in there right mind would stay in a room that's already occupied with their belongings!! ( Go back to the front desk and let them know hey! There is peoples belongings in that room, give me another room!!) damn no common sense!! I would not recommend this hotel to no one unless you want the same thing happening to you. Talk about having your personal stuff gone through by a stranger! This place deserves No stars Also hey (property manager) thanks for reaching out and making things right!!!!! Nottttttttttt!!!! No call, nothing!!!!! Worse part is I paid for this treatment and got no rest!!! Stay up the whole night just to get our own belongings back!!!! That's so messed up!!!!!!!!!!! Do not stay here!!! (management) If someone is not fully trained or don't know how to do something DONT LEAVE THEM BY THEMSELVES TO RUN THE PLACE!!!!!!!!!!! read more

The front desk service I received from Jaclynn (sp?) on May 3 was deeply appreciated. I had an unexpected issue arise and she helped me resolve it. I also watched her help two other people who arrived just before I did who also had problems. She maintained her composure and was calm and courteous. It's a tough job and Hampton Inn is lucky to have her. read more

The staff on duty on March 28, 2025, were very friendly and efficient. I expected more for nearly $200 a night. The breakfast was average, and it was very strange that there was no microwave. Otherwise, the room was clean and comfortable. So, no microwave means only three stars. read more

Great place to stay, but we booked through Hilton.com and that was a mistake. They screwed up my reservation so I had to call customer service. Sadly, you're looped into a cross country call center nightmare. I was double charged because of their incompetence. Kevin at the physical location was helpful and very kind, so thanks Kevin! read more

The Hampton Inn & Suites Tucson Marana *in my OutKast voice* is so fresh and so clean, clean. As a former hotel manager, I thoroughly inspect every hotel I stay at for cleanliness and that it's well maintained. You could seriously eat off the floors here. Don't do it because that's just nasty, but you get the point. Shout out to their GM, Kenja! Also, kudos to the night auditor who greeted me by name (I had not shared my name either). I was checked in within two minutes, which rarely happens anywhere. Can I just say that the elevator was squeaky clean too with no scuff marks?! My suite was immaculate and I was totally vibing with the Southwestern motif. For this stay, my husband and I came for a couples getaway, but we'd definitely come back with the family. This is by far the best Hampton Inn & Suites I've ever stayed in and can't wait to come back again! read more

Hampton Inn & Suites Tucson Marana - Spacious king suite - Hotels Near Me - Tucson, Arizona

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We have stayed here a couple times, great location when visiting family. The Inn is squeaky clean, rooms are spacious and the type we rent have a nice kitchen area with microwave, fridge and sink. Comfortable bed. Employees were uniformly friendly. Free breakfast was good quality for this type (pre-fab omlets, cereal, waffles, bakery items etc). Plenty of room for eating, which is not always the case. Pool was open and clean. read more

Customer service was so great! Traveling with dogs is not an easy task.. this hotel was accommodating & front desk was so sweet kept asking if we there was anything they can do to make it a better stay! They have a cute pick and go book. They sell wine and beer.. walking distance to the outlets super great location! Breakfast Included.... although I must stay I paused when I saw all the paper plates & utensils. But then i thought what a great way for me not to complain about a fork or glass not being clean to perfection.. ahaaa!! They figured it out. Love the paper plates!! Save my complaints & save the planet! read more

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We had a lovely time at this small homey location. The breakfast is plentiful and changed daily. Even with a full parking lot, everything was clean and well taken care of. We had a hard time figuring out the a/c. We set it to 65, and yes it was a Red Hot Moment. That's when we realized 65 was the new 70. That's right folks. The temp is 5-6 degrees higher than the display. No fear, you are allowed to turn it all the way down to 60. The room had a musty smell and I realized it was coming in from the a/c. Perhaps a filter change would do some good. After 4 nights there, the dust buildup on our Tv stand was horrible. Tip: you will want to turn the fan to continuous as the walls are paper thin. I thought Bigfoot was on my ceiling the first morning. Not the way you want to be woken up at 5am. There is a nice size fitness room and a small business center. There is even a nice selection of fast food and snacks, wine and beer. Tip 2: there are no microwaves in the rooms. So you will need to come downstairs to heat up anything. There are no electric car chargers but there are chargers across the street, at the outlet mall. (That is if they are working. Out of the 8-10 only 4-5 we're working. Typical) The beds were pretty hard and I didn't sleep the best, but this is a beautiful peaceful location not far from anything. read more

Just finished a cross country drive, NJ to AZ/Ca. Stayed here for 4 nights while establishing another residence here.   CLEAN !!   Yes this Hampton is CLEAN!   SERVICE!!  Yes this Hampton has trained their staff in service!! Now we had just spent Sunday night at the JW Marriott, Starr Pass, with it's run down-tired, need of a reno, buildings. Rooms were dirty, walls in need of repair. (been vacationing there for the last 10 years). So, we book for 1 night after reading some reviews at this Hampton location. The location was 20 miles from our house in Starr Pass. Yes, we passed up many hotels along the way. After the first night, it was a "no brainer" to book 3 more nights!   The evening check in was flawless.  The hotel had a "smell" of clean.  The room was clean, floors, walls, mirrors, shower, furniture, all clean!! The following morning we were greeted by Christine, who, by her outstanding professional attitude and above the board Customer, (Celebrity) Service, we thought she had to be the Guest Services Manager.  We ask for 3 additional nights as the app would not load rates.   Within minutes we had a confirmation.  Her pleasant, caring attitude displayed a concern for your satisfaction.   We also encountered Heather, who must be in Housekeeping. She too, was most professional in our conversation with her. We requested daily replenishment of towels, but we received in addition, a cleaned bathroom and made bed.  We tip the housekeepers. They are the ones who pick/clean up after your mess! The next day we thought to try the AM breakfast.  All hot and well prepared.  The server was there the first morning. And when not serving, she was cleaning the tables and cleaning up lazy guests messes! We tipped her too! Our second morning we encountered Bobby, who must be the site Custodian/Porter, removing bags of trash from lobby receptacles.  He too, displayed a pleasant attitude about our stay.  The evening GS employees also greeted us with positive attitudes when we arrived. Our last morning we noticed Christine, who by the way was always professionally attired,  was serving the prepared meals. Upon asking a nearby worker, not as neatly dressed, what is Christine's position.  The woman, who turned out to be the Op's Manager replied, "she works the front desk, she's great, isn't she?"  We also noticed the "pool guy" cleaning the pool each morning. The only negative we can point out, is that the "smoking section" should be away from the front of the entrance. The breeze/wind, blows the smoke into the lobby area, rather annoying.   Though on the edge of Tucson, but next to the "outlets" there is Marana nearby, which has most of everything you'll need. read more

My husband and I have been traveling for over 2 weeks now across the country and are on our way back to California. We randomly chose this hotel because it was getting late at night and we decided to stop in Tucson. This hotel is by far one of the cleanest, nicest staff, free warm breakfast, and have super comfortable and clean rooms. If we decide to travel back across country, I'm sure we'll stop here again. Great job! read more

Not too accommodating. Also, Rather rude person at the desk having difficult time checking in one couple. More to come. As of now, can't recommend. read more

This was a fairly new property and it showed. The suites were large and comfortable and the TV sets were huge,but they automatically shut off after a few hours. It was your typical breakfast, but eggs should not be watery even if powdered. Otherwise, they have a pool and are close to the outlets if you want to shop. read more

We were going to attend a wedding at Stardance. This hotel had good reviews and was only 10 mins away from the venue. Everything was great. Somehow we got a handicap-accessible room which was extra large. My only complaint was that when we returned in the evening we had to park near the rear of the building and enter on that side since all the other parking spots were taken. We were very impressed with the free breakfast. Highly recommend this location. read more

4.5 for hotel location /safety/newness/cleanliness 5 for clean pool area & clean water in the pool which didn't smell of chlorine but felt normal & clean. And with pool towels available! 3 for obnoxiously bright lights around the pool shining so you can't see stars 1 for the plastic cutlery & one time use cups/plates at breakfast. ... got lost in my own ratings but.... Overall would be using this definitely as my hotel for Tucson & would be really cool to see like some alternative coconut shell or whatever cups and plates & cutlery if they don't want to wash dishes. read more

I stayed here for about a week or so... during Covid. I was incredibly impressed with this hotel, they really kept things going despite the limitations and the staff was so nice. The room was super clean, exceptionally comfy and modernly decorated. I wish there would've been a microwave since i was there long-ish.... but this is definitely where I'll go again if needed. I stayed in a high-end hotel chain for the week prior... and this Hampton was hands down the superior one. FYI even though Covid kept them from doing their typical bfast... they still had bfast "pre-packaged" either hot or a cute bag filled with on-the-go bfast items.... coffee.... bottled water all day... little packages treats.... even though I was already happy with the hotel, those nice little extras were very appreciated. read more

Nice hotel, pretty new. Breakfast is average, wish the milk comes in a little carton. It's close to the outlet if that's your thing. We stayed here so we can get to Arizona Sonora Desert Museum within 30 mins. Highly satisfied, even it's a little on the pricey side. read more

Front desk clerks were super friendly, the room smelled amazing, the white tub was perfectly white, and the floor was clean! Overall a great experience there! Even got a AAA discount! read more

Exceptionally clean. It almost looked brand new. Everything in our room was spotless and beautifully decorated. The hot breakfast was delicious. Customer service was 5-star! We highly recommend staying here and will be back. read more

This was the cleanest hotel I ever stayed in. Front desk was very accommodating and the bed was very comfortable. Loved the comforter and the abundance of towels. Thank you for a good night's rest! read more

Beautiful hotel, great breakfast and friendly staff! Oh yeah, and suuuuper comfy beds!

"GENERAL MANAGER KENJA" one would assume that a general manager of a HOTEL, which is in the HOSPITALITY industry, would be good with their customer service. WRONG! GM KENJA of this Hampton Inn has absolute no regard for customers or providing well customer service. To a great level I am astounded on how she holds a general manager position for a Hilton hotel with such low standards of customer service. How can someone with such lack of such service, manage a hotel, or any hotel that requires you to be a LEADER in demonstrating a high regard for customer service.? Kenja does not care for your stay nor your comfort and above all for your charges. The card was authorized for 3 nights plus room and tax and what not. AFTER she cancelled ALL my pre-existing reservations. SHE WENT AHEAD AND AUTHORIZED MY CARD A SECOND TIME FOR ANOTHER WITHOUT GIVEN CONSENT!! I was asked to go talk to the manager cause I had "booked again" but I hadn't booked after nor tried after such UNPLEASANT interaction with KENJA. All-in-all I am glad I found another hotel where I am treated as a human and my business is appreciated and they are concerned unlike Kenja. This encounter was so sour and so out of place for a HOSPITALITY industry general manager to act in such manner and have such low demeanor. HILTON CAN DO WAY BETTER THAN THAT. I will next go directly to Hilton of such experience and explain exactly the trajectory of this encounter and of the circumstance behind such horrible bind. Additionally, Kenja dared to call early to my room and call me a liar. Is this the bar that Hilton has now set for their general managers? Have they gone so downhill that they don't care that the general manager is calling up to a person's room and calling them a liar? As a business owner I would be afraid to hire someone like Kenja. Why? Because someone like her with such disregard to her role is a liability to a business and opens doors for suits for harassment by operating in such way while representing the Hilton company. The last thing as a business owner that anyone would want is the carelessness and lack of attention of a general manager who now becomes a liability. A note to Hilton company....do better. read more

Hampton Inn & Suites Tucson Marana - Hotels Near Me - Tucson, Arizona

This is a gem. Clean, new, and very comfortable. Night staff, Antoine and Aya, helpful and courteous. Day time front desk staff friendly, efficient, and good natured. Electronic check in, phone key, and check out so easy and efficient. The only thing keeping me from giving 5 stars was the door being poorly sound proofed. And room coffee not great. (Outside noise in hall woke us up). Great location too. Breakfast was very nice. Full breakfast and excellent coffee was nice treat. I'd stay here if I were you! read more

Likely the nicest Hampton Inn we have experienced. Full breakfast now reinstated, including their fresh, delightful oatmeal as well as warm eggs, sausage and waffles with several decadent toppings. Kristine answers the phone and greets everyone with enthusiasm and positivity. And of course clean, crisp sheets and pillows. My husband loves their afternoon warm cookies a d pink lemonade! read more

This happened a few weeks ago. My truck had broken down at the mall. It was pouring rain. The radiator hose popped off the radiator. I tried fixing with what tools I had but they weren't big enough so we walked over to the hotel to ask if they had a tool that would work. I was covered in antifreeze and wet from head to toe. Not a good look. The front office person who is super sweet called which I can only imagine would be the office manager to help us. She took me over to the maintenance closet. She took a look around We weren't able to find a tool that would work. As I felt defeated about to leave, she remembered that the maintenance tool cart was on the third floor. She said give her a second she was gonna go take a look. Also during this time the gentleman that was working the front desk offered coffee cookie and juice for my kids. They went above beyond customer service and I wasn't even a guest. Luckily found the tool I fix my truck, but if they're willing to go this extra mile for someone who was not a guest I can only imagine how amazing they are If I was a guest. From the bottom, my heart thank you so much for saving the day. read more

Wow. I'm heading to Phoenix from SC and this is my last stop. Management and staff are outstanding. The room needs more light but is clean and all I could ask for, for just one night. Customer service is light, relaxed, on point, friendly, and thorough. I'm impressed and I don't normally write reviews. The GM, Kenja, and her staff are on point and very professional. What a great last stop before hitting Phoenix. Thank you Kenja and the whole staff. You've got your stuff together! read more

Georgia and the crew was great! I came for business and they showed my entire team 5 star treatment! I advise staying here for business and pleasure!!!!! read more