For the price, this is a very good hotel. It's east to get to, convenient to I-93 and I-89, and just a few miles from downtown Concord, NH. Check-in and check-out are a breeze as well.
This hotel's rooms are spacious and clean, the daytime front desk staff - especially the manager (Chris?) and Yura - were especially helpful when we had questions.
And, during our third recent stay at this hotel, when our room had seemed noisy due to highway proximity, Yura moved us to a far quieter room immediately.
We appreciated her honoring the Hilton 100% satisfaction guarantee.
Despite that move, we did hear considerable hallway noise - mostly voices - at night. However, since this hotel seems to be frequented by sports teams, tour groups, and people attending business meetings, I think a certain amount of late-night hallway talk is expected.
If you're sensitive to street noise (with two highways nearby), be sure to ask for a room on the quieter side of the building. (Tip: The top floor seems to be the quietest, by far.)
This hotel's wi-fi connection is good and fast. Also, we were able to hook our own Roku streaming player up to the TV in our room easily, to access our favorite premium channels.
This hotel's breakfasts are exceptionally good, and unexpected in a budget hotel. Their kitchen staff check the food regularly, to be sure there's plenty for every guest, throughout the unusually long time that a free breakfast is available. (We left them a tip; we hope others do the same.)
The Hampton Inn bed was very comfortable, and the shower was excellent. (One note: As in many Hilton hotels, the shower floor can be very slippery. Our solution is to place a towel inside the shower, like a floor mat. That prevents any slip-and-fall issues; just make sure the towel doesn't cover the shower drain, or you'll be ankle-deep in water rather quickly.)
However, there seemed to be no ventilation in the bathroom. (It's a good excuse to hang up any clothes that were wrinkled in your suitcase. The steam helps release those wrinkles.)
Something that we rarely encounter at hotels, but did find here: The housekeeping staff are exceptionally thoughtful and quietly friendly. I think that helps guests feel more at home.
Also, this may seem like a finicky detail, but this hotel's luggage racks - the ones you use to move luggage from your car to your room, and back again - are among the best at any Hilton hotel we've visited.
During our recent visits to this hotel, my luggage included my computer, my reference materials, etc., so there was a lot to haul into our room. We accomplished that move with just one trip, thanks to great luggage racks.
All in all, for the price and the convenient location, as well as the helpful daytime front desk staff and generous breakfasts, we recommend this hotel if you're traveling on a budget. read more