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    Courtyard by Marriott Concord

    2.9 (26 reviews)
    ModerateHotels
    Open Open 24 hours

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    My injury - Total Hole in my kneecap; infected & inflamed.
    Renee S.

    I was injured in their Bistro Cafe - not 1 employee gave a crap even when they saw blood running down leg. Had to switch rooms after insisting maintenance come as I had no a/c due to 2 air vent leaks, a tub drain issue, and TV channels only worked part-time. Had to leave hotel @ 3:30am & checkout due to flight & was told I had to turn in my Room Keys - I waited 15 min (screamed, rang doorbell, nothing) and my Hold deposit still has NOT been returned nor have I received a receipt for the stay (we pre-payed, but still owed by law). And still have not received copy of incident report written with pencil by Manager Maggie (unprofessional & even tried to cover name of Front Desk Clerk who was rude & cared more about her printer than the customers). And housekeeping believes they shouldn't have to make our beds each day - told personally. Excuse me but I've had infectious diseases & to avoid return u do not reuse towels or share & bed linens from unknown places (like hotels) u get changed each day! This place is UNPROFESSIONAL, SNOTTY & full of lazy employees. The ONLY reason I assume this hotel stays open is because of Stacie - a phenomenal Front Desk Clerk who loves her job & customers! She deserves to be the Manager here! I'll definitely NEVER come back again nor recommend to clients or friends.

    anita c.

    Perhaps a little nicer than you'd expect from a 3-star hotel in a small New England town, with very sweet and helpful employees. Our room was spotless and well put together. It's not luxury -- not by a long shot -- but it's a perfectly servicable place to stay. We heard from other people who have stayed at the other hotels in the area that the Courtyard is the best of the bunch, and we weren't disappointed.

    Glad to be Elite so I can enjoy this view from the room.

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    8 years ago

    This place is awful! Service is terrible very slow and they don't care. I suggest you go anyplace else but this place.

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    15 years ago

    Yup, it's a Courtyard - Always reliable, consistent, and clean. I'm a loyal Marriott hotel user :-)

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    Tru by Hilton Concord - Guest room

    Tru by Hilton Concord

    (15 reviews)

    $$

    **November 2025: Tuesday - Thursday Stays** I booked a two…read morenight stay here for my roadtrip and had a great experience! Parking: The lot is uncovered and does share the space with the restaurant next door. We were able to find a spot pretty easily on our visit, but it's I can imagine if we were to have come during peak season parking might have been problem Lobby: There are ample places to lounge or sit and enjoy the big screen tvs all around. There were also many areas to plug in your devices that have 3 prong plugs and there was a coffee/tea bar to warm yourself up. Breakfast: Complimentary hot food from 6am-10am for hotel guests. On my visit they had "made to order" pumpkin pancakes (you wave your hand on the machine and it'll make it right then and there), a yogurt machine, oatmeal, some egg dish (either omlette or scrambled, as well as hard boiled), some protein (sausage patty or links), bagels (with a toaster oven) and some accruements. Gym: Although I did not utilize the gym facilities my friend did and he said that they had one cycle, three treadmills, a set of weights (smallest at 5lbs) , kettle bells, and a wall mirror on one side of the room. Room: I loved the big screen tv. They had a smart tv subscription services available; however you'd need to put in your own account info to access the services. They had Disney+, Netflix, and Hulu at minimum. The bed was a little soft for my personal preference, but I did enjoy the soft pillows and the king bed. The shower had a nice hot water pressure and they supplied a large shampoo, conditioner, body wash, and lotion that's attached to the wall. Wifi: It's good for the most part, but sometimes it would cut in and out on my cell phone. It was consistent on my laptop though. Summary: I paid around $125 a night (for a king bed) through booking.com and considering the amenities, parking, room it was definitely worth what I paid. I'd stay here again!

    We really enjoyed our stay last weekend. Perfect distance…read morefrom SNHU and at a great price. This hotel has a hip and modern vibe. Simplicity is key here and they execute it wonderfully. We had dinner at T-Bones and it was awesome to just relax in our room and then head downstairs and across the parking lot when we received a text that our table was ready. The soap/bathing products in the bathroom are this addictive lemon scent that I'm looking to purchase online through Amazon or Ebay. The complimentary breakfast the next morning was fantastic and that pancake maker machine whoozy-whats-it was so cool! Don't miss it.

    The Hotel Concord

    The Hotel Concord

    (36 reviews)

    $$

    I loved the hotel and the overnight worker was super helpful when we came back late after a weddingread more

    Worst staff ever from top down starting with GM Michelle. This hotel has horrible service. It's…read moreover rated and over priced. Terribly managed from the top down. Starting with GM Michelle. Continuing to Cayla the day front desk, who is somewhat better and works hard but does not have experience knowledge or support from her seniors. Carrie/Kerry and her GM Michelle are simply lacking the professionalism and respect to even begin to understand the very nature of 4* customer svc let alone the very basics of customer satisfaction. They are borderline discriminatory and at the outset rude, interrupt customers for the most basic requests, repeatedly making excuses, and simply cannot support the level of svc this property should have. We stayed three times to be sure it was consistently bad, under two different booking names. The allure of the high quality restaurant/bar and covered barking let us coming back. But it won't again. We have had enough of the AI robot voice calling us "sugar" and "honey" and offering us walking directions to a "good cup of hot chocolate" instead of just telling us the breakfast hours - which by the way is cooked by a robotic (I'm not joking, com's see for yourself) automated egg cooking machine - which does a decent job! - when it works and doesn't include broken shells. The express machine is good. The evening repackaged Market Basket linzer and black/white cookies are avg. But when you ask three times and make four phone calls just to get a simple work surface desk so you can do emails at night and keep up with work obligations - only to be told that "govt rate rooms only get certain rooms" after being promised a desk - enough is enough. We paid $600, and spent another $500 in the restaurant one week, but apparently they had more important customers. And we were dumb enough to come back the next week thinking it must have been a a busy week. But nope, they just don't care, doesn't matter - they were 40% booked according to the front desk lady - and you get what you get, no desk or king bed available - even though the website showed they were. Sorry folks - this property must have a secret code word - I hope AAA knows they wasted a rating here. Much better properties in NH that better represent our NH hospitality industry. PLEASE DO NOT STAY HERE.

    Hampton Inn Concord/Bow - Guest room bath

    Hampton Inn Concord/Bow

    (57 reviews)

    $$

    I stayed here the night before needing to take a standardized test at the Pearson VUE center in…read moreConcord, NH. This Hampton Inn was less than 10 minutes away, so it's a great place to consider if you need a place to stay before your exam. I cannot remember his name, but the gentleman at the front desk who checked us in was so incredibly kind and considerate. He was more than willing to go above and beyond to make the stay perfect. The rooms were clean, the hallways were quiet, there was ample parking, and the hot breakfast the next morning was fantastic. I wouldn't hesitate to stay here again.

    What a disappointment! For years, this had been our go-to hotel when we're in Concord, NH. My…read morehusband and I loved the big smiles when we arrived, and how the desk staff often remembered us from previous visits. The hotel felt like a second home, in a way. This time, the staff seemed very different. No smiles. No "we're glad you're here." And only one of the two women at the desk seemed even vaguely familiar... though I'm still not sure of that. However, we were tired from a day on the road and were eager to get sleep. On this visit, we didn't have a reservation, and - checking in at the desk, planning to stay for two nights - we were told that they had just one room left... and the price seemed very high. Exhausted after our long journey, we still trusted that this was a fair price for a very good room. (Neither were true, and - when I later checked the booking service we usually use - this hotel still had five rooms available... and we'd been charged the public price, not our Hilton Honors member price.) But, that wasn't the only problem. When we arrived at our room, both beds were wrinkled, as if someone had been sitting on them, or had placed luggage on them and then - changing their minds about the room - they'd left. Also, the room was dirty. Not awful, but housekeeping should have seen the brown, sticky marks (like small fingerprints) on the bathroom door, as well as the empty vodka beverage can next to one bed's headboard. In addition, there were just a few sheets of toilet paper left on the roll in the bathroom... and no extra rolls. (And, as a somewhat trivial side note: Upon arriving in our room the TV screen did not welcome my husband by name. In fact, the TV wasn't on. And when we turned it on, the usual greeting screen still wasn't there.) But, as I've said, we were exhausted. So, we unpacked because the next day was going to be a busy workday for me, and we needed sleep. The next morning, I explained all of this - the incorrect information at check-in, the toilet paper issues, etc. - to the young woman at the desk - the one with long brown hair, who rarely smiles at all - and, with no apology, said she'd tell her manager. She also gave me two rolls of toilet paper. Later in the day, we received a call in our room. The hotel was returning $52 dollars to us, giving us extra Hilton points, and offered to move us to one of the empty rooms. We thanked the caller but declined the move, mostly because I was busy working (I'm a journalist) and we'd already unpacked our suitcases and set up my work area. That was a poor decision on my part. That night, the air conditioning unit under our window - different from most of the hotel, that has central a/c - started rattling loudly at around 2 AM, keeping us awake. We were glad it was our last night there. Aside from the great breakfasts, none of this experience had matched our previous visits'. At checkout, the same unsmiling woman was at the front desk. I told her how very sorry I was to have to write an honest review, since our experience - and our room - hadn't been up to the hotel's usual standards. She interrupted me, saying sarcastically, ""Oh, you mean the room we gave you $52 and 3,000 bonus points for, and offered to move you to another room?" Stunned, I agreed as she shoved our room receipt at me, said she'd tell her manager what I'd said... and then she turned away from me. This was such a stunning response, I'm still astonished. There were so many other ways she could have replied, such as, "I'm sorry, and we'll make changes so your next visit is better." Or, "We were unusually busy, and I guess things slipped through the cracks that shouldn't have. We'll make sure that doesn't repeat, and appreciate your business." Instead, we left feeling disappointed but also frustrated, because this used to be such a great hotel. As we drove away, my husband and I agreed - sadly - that we'll never go back to that hotel again. In our opinion, that Hilton franchise hasn't maintained the Hilton standards. Fortunately, and we have other hotel options when we next return to the Concord area.

    Fairfield Inn Concord - Room 201

    Fairfield Inn Concord

    (48 reviews)

    $$

    Had a weekday concert at the Capital Art Center and after a lot of debate, I ended up staying here…read morebecause of the price vs. amenities and location. Turns out this would be an a very smart decision. Check in tells a great deal and Christine was amazing! I won't bore you with details, but she was friendly, accommodating and very knowledgable. I knew this was going to be a great stay right from jump street. The room had been refreshed a year ago, and you could still feel that in almost all aspects of the room. Good lighting, good amount of outlets (although I didn't notice any usb's-but I pack that kind of stuff), and an amazing large TV with a great selection of channels! The room was quiet for me-granted I was at the end of the hall and never had any issues with sound or staff or anything-just great from start to finish. One noteworthy thing is the hotel is near the highway, so if you're a sensitive sleeper make the request to be opposite the highway. Also, you could walk to downtown-it's about a mile to the center of downtown-less to some places. It was the dead of Winter and snowing so I used Lyft. I didn't make it up for breakfast, but I like that they have warm stuff. Next time I'm coming to Concord, now that the Holiday Inn is no more, Fairfield Inn will be the first place I consider!

    This is the second summer in a row that I've had an extended stay here. This is a wonderful place…read moreto stay. The beds are very comfortable and the breakfast is good. The staff are very accommodating and friendly. The hotel is clean. The rooms are a bit dated and need a little updating. But overall this is a great place.

    Courtyard by Marriott Concord - hotels - Updated August 2026

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