Today HRI sent two of their team to check and turn on my irrigation system. The men who came, Joey and Hershel, could not have been more efficient or nicer to work with. I had a few concerns about the direction of some of my sprinklers. They understood the problem immediately and fixed it. Even went the extra mile to check and fix a connection they had "a hunch" about. I could not recommend this company more highly. From the office person, Kelly, who always answered my call and very patiently my questions, to the team they have sent out each time to turn on or off my system. Don't look any farther! For any irrigation needs or concerns you have, HRI is the company you want! read more

What a beautiful job these folks did on landscaping our back yard. Bert is so knowledgeable and his people were courteous and worked all day to finish our garden. They laid mulch, edging, took out bushes and planted! They also moved our sprinkler heads to accommodate the new flower beds. When they left the yard was pristine. They were careful with their equipment as they entered and cleaned up any debris left behind. The plants Bert chose were healthy and beautiful. I can highly recommend these folks for your property! read more

Back in August of this year, I recognized I was having issues with water entering my crawl space. I asked HRI to come out give me a quote. They recommended to add a French Drain around the front and side of my house. I was confident the problem was going to be resolved. The installation, I thought, was done and, to be honest, it was only 70% complete. The salesman had to come back and finish the job. I also asked what else can we do to stop the leak. He went ahead and sealed it. Still today as the next storm came and the water is still coming in, I believe through and below the French drain installed. Not only did I spend a good amount of money to fix it, the situation is worse. I would not recommend the company to have the attention to detail to fix issues at hand. read more

Had a leak in our drainage system....called to get it repaired. Paid $105 for a 20 min visit for Hampton Roads Irrigation to confirm it was a drainage leak and then scheduled a return trip to fix it....I asked if they could fix it today and they said they didn't have any repair equipment. Why not come ready to repair a problem once you figure it out and cut down on client wait time? 2 weeks for them to come confirm the problem and who knows how long until they come to repair it? Not happy. read more

Found firm on HomeAdvisor and engaged them to put lighting along driveway. They had good reviews for irrigation but do not recommend for lighting. Lighting hardware was quality but workmanship was shoddy and much of installation punch list was completed b salesperson. Was given a can of camouflage paint to cover up light mounted on pvc pipe. Light coverage was not well designed and cable for lights was not tried properly and thus subject to cutting. Electrical knowledge seemed weak. By the end of the SECOND summer we had consistently working lights but would not recommend company for this type of work. read more

17 years I had a Toro irrigation system in my house and it finally went out in 2007. Looking to get another Toro system, I called Hampton Roads Irrigation & Landscape (HRIL) to do the work. HRIL informed me that they will install another system at a decent price. Well, the price was OK but this system. This was summer of 2008 or 09. Later that fall I got a letter from HRIL offering me their weatherization shut-down of my system for the low price, now get this, $279.00. I was like WHAT? They want to charge me $279.00 to turn my system off for the winter, something I have been doing with my old system for years. I immediately called them asking for details. HRIL informed me that this $279.00 is a yearly service for them to come by, shut down my system and blow out any left over water. Also it is a one year warranty to cover any parts that may get damage during the winter. If nothing breaks, you are out of $279.00. Well sure enough I did not buy their shut down service and sure enough the system broke down. It cost me abuot $600. to get it fixed. I was thinking to myself, wow, I'm gonna have to pay $279.00 every year for the shut-down service on a cheap system that can't last through the winter. I never had this problem with my Toro system. HRIL insist that this service is needed to preserve the system they put in. Over 10 years that $2790.00 you will pay for a system that didn't even cost this much to install. Right now I'm looking for a new system and another irrigation system. I don't know about their Landscaping service but I highly suggest you stay away from their irrigation service. If I could give this place less that 1 star I will, for there are so many other problems I've had with the company that it would take me all day just to right it up. STAY AWAY FROM HAMPTON ROAD IRRIGATION AND LANDSCAPE! read more

My mother had contracted with these folks to plant some juniper in the front of her house. On two occasions they brought the wrong kind of juniper even though she had been very specific about which kind. Finally, after multiple tries, they told her to buy the plants, they would plant them and reimburse her for their cost. So she bought the plants, and called them to schedule the planting. At first the manager/owner/whoever balked at the reimbursement--he only wanted to reimburse for five plants but there were thirteen. Then even though he kept saying he would come plant them, he never came even after repeated calls by my mother. Finally my mother gave up and asked someone else to plant them for her, and probably won't receive the reimbursement they promised her either. Terrible service, unresponsive to customers. read more

This company installed over 750 sq ft of pavers for my front terrace in an efficient and timely manner. They completed the work in two days and delivered a quality product. The left a little cleanup to perform in that I had request to keep the soil removed and they had to move it to my backyard. The front loader left some marks in my from yard (won't call it lawn a because it's mostly weeds). But they had warned me and I had expected it. The finished terrace is the rage of the neighborhood and I love the curb appeal. Fantastic Job Hampton Roads Irrigation and Landscape!!! read more