The manicurist assigned to me didn't have the expertise to remove cuticles (or clean them up). As a result, I had hang nails a week after my manicure and it hurt a lot. I ended up trimming my own cuticles! read more

Tracie did an excellent job on my fill. New to the area and went to another salon that charged 61 for a fill!!!! I knew I needed to find a new salon. I'm so glad I came here. I got exactly what I asked for for a way better price. read more

Hanbury Nails - Tracie did a fantastic job on my fill. Nice clean relaxing spa. She listened to me and gave me the shape I wanted. - Nail Salons Near Me - Chesapeake, Virginia

Normally I give this salon 5 stars....however, not today....My technician did my entire spa pedicure in 30 minutes. He seemed more interested in checking his cell phone than my pedicure...I typically spend the extra $$$ to get the volcano pedicure since it has more steps, equalling more time...NOT TODAY....so disappointed read more

I've had good experiences here until I got the nail technician Tony. He cut my fingers 3 times when doing my cuticles, buffed them really aggressively, and then sprayed alcohol on them. I had already told him my fingers were hurting and he continued to be aggressive. The pictures are after I wiped the blood from my fingers several times. read more

Hanbury Nails - He cut my cuticles and made them bleed - Nail Salons Near Me - Chesapeake, Virginia

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My nails look horrible . The service is ridiculous. I made an appointment and I still had to wait 30 mins to get a simple color changed . The quality was trash and I got my nails done by the manger . The blue from my original nail was showing and was bumpy and not smooth . Never returning. All they care about is time not quality. read more

Hanbury Nails - Uneven not even painted correctly . - Nail Salons Near Me - Chesapeake, Virginia

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Duke did my nails and I love them so much! They are very fun! I definitely recommend going here! read more

Hanbury Nails - Nails - Nail Salons Near Me - Chesapeake, Virginia

Great! Place! Lucky, Emily and the crew sis an awesome job! The best part was I had my son. I didn't get dirty looks or mediocre service which was great since I don't have child care on the middle of Covid. They kept him in a chair soaking he feet and he was happy. read more

Hanbury Nails - Lucky did a great job! Ombré yellow. - Nail Salons Near Me - Chesapeake, Virginia

I've given this nail salon a lot of my business and plenty of chances. I really wanted to be happy with the services I received here but I have finally decided not to go back again. The last pedicure I received was horrendous. The male technician had no idea what he was doing. A female had to come and take over for him when I pointed out how bumpy the polish was on my toenails. He had no clue how to apply polish and spoke no English at all. He was very rough and seemed put out that he had to service me at all. Not very relaxing. And a simple pedicure will run you at least $70. Not worth it. I'll go elsewhere, hopefully get treated nicer and feel better coming out than when I went in. I really don't understand how people continue to give this business their patronage unless there standards are exponentially lower than mine OR they've never really received a decent service and don't know what they are missing when it's done right. Either way, I'm moving on. There are plenty of other nail salons around. read more

Duc did a great job. I love my nails Will be returning.

These ladies got my mom and I in without an appointment and were super sweet and accommodating. The chairs are new and the salon is clean. read more

Hanbury Nails - Nail Salons Near Me - Chesapeake, Virginia

I made an appointment with Duke for a manicure, I made an APPOINTMENT because I am on a tight schedule, when I arrived Duke who my APPOINTMENT was with had someone else in the chair and had a long way to go to finish. I arrived 7 minutes before my APPOINTMENT time. I waited for a few minutes and asked someone else to do my nails because, I am on a tight schedule and it looked like Duke would be busy awhile, He was willing to help, but after asking I was basically told Duke could do me really quick after he was finished, I told them I was not looking for a rushed job that is why I made an APPOINTMENT. Hanbury Nails are more expensive than other Salons and they are not any better. Bottom line do not expect your APPOINTMENT to matter. I went to #1 Nails after work and Andy did a fantastic job was not in a hurry and charged much less!!!!! read more

I made an online appointment with Hanbury Nails to get a french manicure. My appointment was at 12pm, and I arrived right at my appointment time. I was seated quickly but they did not start my nails until 12:30! There were people coming in after me who were being attended to quicker than I was. They did an ok job on my nails. The shape she made them was a bit odd. Disappointed at their customer service, especially since I made an appointment and was not a walk-in. For their steep prices, it is not worth what you're getting. read more

I have enjoyed getting pedicures here. Prices are comparable to others. Recently though I got dip nails done and the guy did a great job. However, he charged me $50 for the dip when the menu said its $45. I know it's only a $5 difference but it all adds up! read more

This is my first pedicure, but I enjoyed it. Very friendly service, and my server was kind. I found the price to be reasonably inexpensive. I did notice that my big toe is already messed up, but that might just be from me messing up. read more

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I travel 30 min on a good traffic day to come here and it totally worth it!! Vee is amazing #freehandbailart read more

Hanbury Nails - Vee is the bomb - I travel about 30 min on a good day- TOTALLY WORTH IT!! - Nail Salons Near Me - Chesapeake, Virginia

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Okay so I normally go to the salon inside of greenbrier mall. I was on my way to work today and I felt like I wanted to be a girl again, so I left a little bit early to get my nails done. I decided to try this salon since it's soo close to my job. When I walked in I was immediately greeted & sat down with Dan. Let me tell you guys, I won't ever go back to my normal place. He FOCUSED & took his time with my nails! These are easily one of my top sets. The shape is great, the acrylic isn't too thick, polish looks great, they are shaped even across the top, everything!! I'm so happy with these and can't wait to keep going back! Thanks again Dan! Keep being great at what you do! Ohh and the next plus, I WASN'T over charged for a FULL SET WITH GEL POLISH!!! You guys at Hanbury are doing it right! Never change! read more

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Left feeling festively pretty for my holiday party!! Thanks again for always coming thru!!

I felt like they did a great job on my pedicure and several weeks later it still looks fantastic. I would give them a 5 star if it was just for the pedi. However, my manicure with acrylic nails was just fair. I might be just spoiled with the materials that they use where I live, but within a few days one nail chipped and the topcoat for the nail hadn't set right. So, it was peeling. Anyway, I love the staff and their attitude and service, but my nails weren't the best. I would give them another shot if I'm in town again. read more

Hanbury Nails - Lots of color options! - Nail Salons Near Me - Chesapeake, Virginia

Good nail salon did exactly what I wanted good conversation spoke English, my person was funny and did an amazing job.

I went in for a gel manicure one night, and was thoroughly disappointed. The man doing my nails rushed so much, he even used the wrong color even after telling him four times which one I wanted. I just gave up, because he couldn't understand me well. He was more invested in talking to his co workers than doing his job. The staff here is very rude and does a sloppy job. Will not go back & do not recommend. read more

Made an appointment for my daughter and her friends to get manicures and pedicures to celebrate my daughter's birthday. The appointment was made 2 weeks in advance. Show up about 10 minutes early. There was not an empty chair in the place. It was not until 30 minutes after the appointment time that they were put into a chair. I spoke to the man that seemed to be in charge and he told me that there were people that had already been waiting for over an hour and we were not waiting that long. I don't think the concept of an appointment is truest understood. It was over an hour after the appointment time before anyone started their pedicures. We were there for almost 3 hours for kids manicures and pedicures. If it was not my daughter's birthday, I would not have stayed. I will not return here. A company that does not value my time will not get my money. read more

Went for dip nails and showed them a picture of what I wanted for my gender reveal next week. I was assigned to a male tech who barely talked to me, was rushing and completely butchered my natural nails. There was no tips left on my nails to do the design I wanted nor the nail shape I wanted. He was very rude and just kept telling me No you can't do that. Well not NOW after he cut my beautiful nails down to stumps. Had he listened to me from the get go, he would have had an understanding of what I wanted. He honestly just didn't seem to care. I told them I didn't want to pay full price as my nails were now completely ruined for my gender reveal and he fights with me about it while I'm standing there in tears. Tracey suggested she would fix them and add tips - free of charge and that they would only charge for me the gel dip original price of $45. I reluctantly agreed. Still didn't end up the design I wanted and then they charges me for the tips! Do they think I am stupid and don't remember what you said 45 min ago? She said she didn't charge me for the nail design, which I DIDNT EVEN ASK FOR. She told me she was throwing that in for free too to make it up to me. Allll lies. Cant even with this place I spent $65, one bloodied nail from being filed to hard and awful design that is nothing like what I asked for. Should have listened to the reviews. Save yourself the mistake and learn from ours! read more

Hanbury Nails - What I got - Nail Salons Near Me - Chesapeake, Virginia

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I as always invested in the most expensive and most involved pedicure to treat myself . As the tech worked on the bottom of my feet, she literally put the tool she was using on my feet on the floor between use. After completion, I asked that the tech reapply my polish as she didn't cover the whole nail, to which she then added more coats, leaving polish on my cuticles and uneven on the nail. I again asked that it be redone as the polish wouldn't stay since it was on my skin and entirely too thick. She touched around the cuticle with acetone, then wiped the acetone and polish off the brush on to my new sandals with each dip, ruining them as it removed the color and foam from the surface. I decided to cut my losses and leave. Horrible customer service and certainly less than sanitary conditions. Worst spent $75. ever. read more

Went in for Dip Polish, was not pleased at all with the end result. Very uneven and sloppy, color was overflowing my nailbeds on several nails and chunky in appearance. Also, told her "square round" she kept saying natural nail, natural nail... End result my nails have a new shape that is not what I went in with nor what I desired. I prefer more attention to detail than this place provides, sadly I will not be returning. read more

This is the worst experience I have ever had at a nail salon. I went with two friends. The man that did my pedicure was nice and paid very close attention to what he was doing and it turned out good it was just a simple gel. When I was handed off to another guy to do my nails I said I wanted dip powder and he helped me pick out the color. He goes to put the tips on and asked how long I wanted them and when I told him the length he said no you can't do long dip you need acrylic or they will break. I said no problem I'm okay with acrylic. He then angrily cut off my tips short and just kept saying no long. I was very confused. This is when I started to get annoyed because he was being very rude to me and kept telling me that I can't have long he's going to do short nails even after I told him it was fine to do the acrylic and would pick another color. He said no again too long and I then got an attitude and said I have had my nails before it was fine to have long nails they will not break with acrylic or dip. He then got up and told me to move and handed me to someone else after shaping my tips to a coffin. The second guy then RIPPED the shaped tips off my fingers taking my natural nail with it and then glued on pre shaped coffin tips and then went to cut the nail down to where my natural nail already was and I said I wanted them long and he said "okay 100 dollars". I said your brochure says 50 dollars for a dip powder set with color and he laughed at me. I then asked why didn't you tell me that price before putting them on and he said "I just told you". So odd. Then started laughing with the other workers at me. Another nail tech pointed to her client and said this is 50 dollars just for a fill. My friend had already paid for my nails without knowing any of this interaction took place so I let him finish the nails. The first guy that worked on my nails gave one of my friends a hard time when he did her nails and said the design she asked for didn't make any sense (ombré) and wouldn't look good and refused to do her nails the way she asked. They had already been paid for (after they were showed the designs we wanted) and the idea of having to argue with these people over a refund was not going to be worth it after the interaction we had just had. Also while the second guy was working on my nails he kept getting up to do stuff and pulled out his cell phone and went outside to do something as well. I have never received such terrible service and have had my nails done many times before. They also never did any other manicure service before starting our nails, such as cuticle care or applying lotion and cuticle oil. Luckily my nails turned out okay, however they are just regular coffin nails with a solid glitter. read more

Hanbury Nails - My friend's nails - Nail Salons Near Me - Chesapeake, Virginia

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I have been to this nail salon before and had okay service but today was a totally different story. My friend and I decided to come in so we called ahead for a pedicure and a dip manicure, they told us to come in at one. We got there and then waited for another 30 minutes after our appointment time, which makes it completely irrelevant to make an appointment. Then as they were trying to figure out which person would do my dip I was moved to 3 different chairs. When I finally got to the person that was doing my nails it was very rushed. He didn't take care of my cuticles and wasnt even paying attention to what he was doing. As far as my friends pedicure, her feet sat soaking in the water from 1 to about 1:30 to make it seem like the were on time when In fact they were running very late. I'm very disappointed in the service I received and how our so called appointment was handled. read more

I don't recommend this place at all , they did a very bad manicure and pedicure plus the price was high

First time in called ahead for wait time they where all available. Mother in law and I got French manicures. (We got there perfect timing, they where empty, by the time we left they where packed) great price and really cute job. Hey did my nails, really sweet and great conversation. Will be back for sure. read more

Hanbury Nails - Nail Salons Near Me - Chesapeake, Virginia

Don't waste your time making phone or online appt ! They NEVER take you on time. Overbook constantly and don't care . Some technicians are good but they rudely speak in the native tongue, laugh & look at you like they're talking about you. read more

Rude. Been going there for over a year and recently they are always running late, take a customer 5 minutes before your appointment, etc. today same thing happens, agree to a different person for pedicure and she says she's "in a hurry because she has a 4;00 appointment ".... so the fact that I had an appointment makes no difference to anyone. I'm done read more

Been going to Tracy for 4 + years now , and I will follow her wherever she goes . She does amazing work and always up for a new design challenge :) Her husband and her took over Hanbury nails a few months ago and have excelled there ! Highly recommend nail salon, I've had pedicures from a few other technicians and they've all been great ! read more

Hanbury Nails - Nail Salons Near Me - Chesapeake, Virginia

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I have been going across town to Hanbery Nails since moving here but after the awful experience I had today I will def find another nail salon closer- the worst and most painful pedicure I have ever had! The owner was aware so NO excuses! I don't have pay to be hurt by a nail tech who doesn't seem to care - or understand half of what I as trying to communicate to her! I know what a good pedi feels and looks like - and this is not it! read more

Scheduled an appointment for 3 for yesterday morning/afternoon around 11:30, got there and only got 1 person i requested which is okay because things happen and people don't always get what they want. while i was getting my nails done, my tech (Dan) barely said any words to me and didn't do what i asked him to do with my nails. Didn't get the shape right, the design, and skipped multiple steps while doing my nails. One of the other appointments we scheduled was for dip powder with Kevin. Kevin was barely speaking any words and was rolling his eyes with an attitude the whole time. He messed up one one of our nails and when we went back in to point it out ( not even mad ) he was clearly upset as he said no words again and proceeded to act like he didn't care. Our final appointment got Duke. Duke, like always, along with Tracy did a fantastic job! He was the only one who was able to provide us with what we asked. He does a very good job with shaping nails and the design looked beautiful! I would only recommend this place if you're going for Duke and or Tracy. Other than that, i would HIGHLY recommend dropping the extra money and going somewhere else. read more

Able to take two walk ins with little wait. They were friendly and made sure my girls enjoyed their first mani/pedi experience!

I don't ever see anyone in salon reviews commenting on acrylic removal processes and I think this is important, so I'm here to share. I had been going to this salon for months to get acrylic fills, and I was usually pleased with the work I received. However, when it was time to get my nails removed, they did the ol' "stick a plastic acrylic nail form under your acrylics and lift them off and then continue to chip off the acrylic with a cuticle nipper". It really hurt. They had also done this once when I came in and one had chipped/broken, and then a new form was placed over my newly damaged nail without any pause. I'm guessing they do this in connection to the fact that they always run behind and are then in a rush (because this wasn't just me they did it to). If you make an appointment, be ready to wait an average of 30 mins past your appointment time. Maybe they need to stop taking walk ins so they would have time for proper acrylic removal. read more

If I could give this place 0 stars I would have. I am usually the most easy going simple person, all the time...However this place really has be stepping out of that character. Not only is there no communication between employees, customers. There is no customer service going on here. I came into Hanbury nails without an appointment hoping to get a pedicure while I waited for a prescription. However after entering and asking if I had a mask. After explaining to the woman I have a medical condition as well as doctor note exempting from wearing the mask. I can not wear a mask for longer than 5 mins. Ok I'm moving on. I am out into a chair. With some hot water only, sat there for a good 15 mins. Another employee comes over to offer to get me a face mask. I explain no sorry I can not wear a mask. I do have a mask however I can not wear one. Finally the person who is doing my pedicure comes over, with his basket of goodies. However the first question is why don't I have a mask do I have a problem. Well this is now the third time I have been harassed about a face mask, that the governor of Virginia has already told anyone who has health conditions and can not wear mask, are allowed to do so. Not only do I have a medical condition, I have one better a doctor's note as well. The entire staff was rude and not engaging what so ever, the entire time I was there. Not to mention never was I asked what kind of pedicure would I like. Was I given a menu with the various services listed. Which was circulated to all of the other patrons which came into the establishment while I was there. If my feet had not been in water I would have left. And let's be honest Hanbury Nails if more than half of the customers who were in while was in, did not even have their masks on correctly. But however due to a medical condition, a doctors note, and the fAct that I did not wear a mask. I was basically discriminated against. I will be sure to not bring my business to this establishment again. The one thing that was amazing was the technician leg rub. Phenomenal. But not worth the rudeness.... read more

Duke is a solid nail tech!!! He fixed the disaster nails that I got somewhere else and didn't charge me much to fix them. I will be back to see him from now on! read more

Hit or miss I guess. Hannah did my pink and whites again, a new set and they look horrible. I didn't have the energy to keep pointing out the flaws. Won't go back there again... read more

Hanbury Nails - This nails along with others are slanted - Nail Salons Near Me - Chesapeake, Virginia

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I REALLY wanted acrylic nails for my senior prom since I have never had them before. I made an appointment for 4:30 for my friend and me, and we showed up on time. Well, we were not seated and waited for 30 minutes still without service. At 5:00, two customers came in an were seated immediately! More than one staff member knew that my friend and I were waiting and the other customers still were served before us. Ended up walking out and buying glue-on nails from Walgreens. read more

I would not recommend this place. I called at 10am to make an appointment for anytime during the day. The man on the phone said come in at 4. I told him I needed just an acrylic fill. I arrived a little before 4 and waited till 5:15 before sitting down for my fill. One of the employees kept telling me 15 more minutes each time I would ask how much longer. Once I sat down I said just a fill and told the nail tech the color I wanted. The nail tech proceeded to start cutting my nails all the way off. I stopped him and said just a fill why are you cutting them off. He said oh okay we will just give you a new full set. I politely said I do not want to pay for a new set since the set I just got was brand new and barely grown out. After waiting over an hour even with an appointment and my set being cut off when that was not what I had come in to be service for, I then said please just soak them off I do not have anymore time today. He agreed to soak them off but moved me elsewhere to have someone else do it. My new nail tech started ripping off the little bit of acrylics I had left with nail clippers ruining my nail bed. I turned to my friend with me and whispered how it hurt really bad and how my patients had grown so low. The nail tech ripping my nails off laughed right in my face. I went to leave and still had to pay the price of soaking acrylics off after waiting an hour and a half and having my nails ripped off. My nail beds are now ruined. Side note ( I drove from nc 45 minutes away, if u was told when I arrived that I would have to wait an hour I would have rescheduled for another day) Whatever you do, do not waste your time or money at this place! read more