This nail salon is very clean, neat, and aesthetically pleasing. I'm glad to have found this place…read moreand will definitely be coming back!

I've been coming here regularly for well over a year, almost two years, and until recently I've…read morealways been happy with my experience. Unfortunately, they seem to have implemented a new pricing system, and my most recent visit left me very frustrated. I asked for the exact same nail design I had the week before, and have gotten several times in the past with the same nail tech, and my nails were actually shorter than they were during my previous visit. Despite that, I was told my total would be $15 more than what I paid the week before. The only difference I noticed was that a manager (a young man with long hair) appeared to be instructing my nail tech to charge more based on length, even though my nails were shorter. The sudden price increase didn't make sense to me, and I felt like I was being overcharged. Because of that, I ended up changing my service and only getting nail art on two fingers instead of all ten. I understand that businesses sometimes need to adjust pricing, but consistency and transparency matter. Charging significantly more for the same service from one week to the next, without a clear explanation, left me feeling disappointed and taken advantage of. **update As I mentioned in my original review, I've been a regular customer here for well over a year--closer to two years. Because my nails were in rough shape after spending time focused on my mom following her stroke, I decided to come back and give them another chance. Unfortunately, this visit left me even more disappointed than the last. Service:Almost as soon as I walked in, the manager approached me about my review. Instead of simply welcoming me, he questioned it and repeatedly argued that their pricing had not changed. I explained that I had been getting cat-eye nails regularly for at least six months and had never been quoted the higher price I was charged for the same design previously. I told him it was okay if he'd rather I go somewhere else, but he continued debating the issue until my nail technician was finally ready for me. Communication:The atmosphere throughout the appointment felt noticeably uncomfortable. When my technician shaped my nails, I asked politely if she could make them sharper because I prefer stiletto nails. Instead, they remained fairly rounded. After I asked again, she appeared frustrated, walked away, and the manager came over and reshaped them before she returned to finish the service. What disappointed me most was that I felt like my honest review changed the way I was treated. My usual technician, Davina, didn't even acknowledge me, and the entire experience felt tense from beginning to end. Before everything escalated, I also brought up concerns to the manager about previous appointments, but he just kind of shook his head like he was paying attention and brushed me off. Nail Quality:Since my last appointment, I had lost five nails, and it was very obvious that each time my nails had been shaped previously, Davina had filed into my nail bed--sometimes deeply--leaving lines of deep grooves in my nails. Every time she did that filing, I would get nervous because it hurt, and she would tell me to "relax" even though it was painful. I understand that businesses won't always agree with customer feedback, but customers should be able to leave an honest review about their experience without feeling uncomfortable when they return. After being a loyal customer for nearly two years, it's disappointing that this is how things ended. I'll be looking for a new nail salon.

Icon Nail Spa is located in the Harris Teeter shopping center off Kempsville Rd. I walked in on a…read moreWednesday and was immediately greeted and serviced. The gentleman that did my nails was hospitable and kind. He did a good job on my nails.

Designs are always on point. Great vibe and services are always friendly. Suggest making an…read moreappointment.

A great experience! They were very welcoming, professional, and kind. The salon was beautiful and…read moreI am very happy with my pedicure! It was great that I could schedule online, too.

My first time receiving a pedicure. What a fantastic experience. I sat in the massage chair, my…read morefeet were soaking, and was giving a bottle of water. The music was relaxing. The nail technician was gentle with cutting my toenails. While speaking with the owner she said, the one year anniversary of the shop is September 17th. I will be back for a manicure.

Manicure & pedicure the vibe was very relaxing and tranquil. Staff very cordial and the nail work…read morewas very professional and beautiful. M

Jackie and her family provide wonderful nail services. Very reasonable prices and beautiful nail…read moredesigns. Choose from acrylic, gel, and natural nail manicures. Favorite among the locals is the spa pedicure. Come on in and pamper yourself!

From working in my garden my nails were in terrible shape. My nail tech Lynn took her time to…read moreclean them up, she carefully repaired the broken nails and polished them beautifully! The entire staff was welcoming and kind. I would highly recommend this beautiful nail salon.

I was in for a manicure and pedicure gel. It's been 1 week and it's already starting to wear and…read morechip. I paid good money to get gel since it lasts longer! Not happy!

Yan,was very meticulous and precise in making sure my nails were thinned out from a previous nail…read moresalon. All nails are even,not too thick and she designed them how I wanted them. Love my nails.

I was a client of Henry's for many years and he always did a fantastic job. I originally met him…read morein VB and tried to keep up after he opened the shop in Chesapeake ~ but the traffic & bridge became an issue. Nonetheless ~ I highly recommend Glamour Girls!

Cute shop, you get a different experience every time you go in so that's why I'm taking off one…read morestar since it's different based upon the day I guess. Sometimes I'm offered a drink when I come in sometimes I'm not sometimes when I get a fill, they put lotion on my hand and do a little massage and sometimes they do not. I will say I really like how Jasmine shapes my nails and if you want a cute design, she's your girl the place itself is a little pricey when you start doing nail design so make sure you ask before they do it so you're not surprised by a crazy bill at the end.

I've been here twice for pedicures with my wife. The staff is friendly, the salon is clean, and the…read morepricing is fair. The services have been good both times, and we've left happy with the results. My only small complaint is that the salon is very brightly lit, which makes it a little harder for me to fully relax during a pedicure. That's just a personal preference, though. Overall, a good experience and a place I'd recommend.

I like Kathy who has always given me good service. She always remembers the color that I like and…read morehas it ready for me. I would like it if she put the polish closer to the cuticle so it wouldn't grow out so fast. I will mention it to her.

I just got a pedicure at Hanbury Nails. It was nice and clean. The staff is friendly. Even though…read morethis place is far away for me I think it's worth the drive. It's in Great Bridge area. Parking lot is huge . Beautiful shopping center ! They made the experience relaxing. Lots of happy customers in and out. I liked it! Now let's see how long the nail polish lasts . I plan to go back again soon if all goes well.

My first time there. I was thrilled I found my new nail tech after 1 visit. My nails were so…read morepretty. Carrie is great!!

So, the first two times I went to this salon I was pleased with the level of service - went there…read moreon the recommendation of a friend who is a regular there. However, the last time I went for a mani/pedi (regular clear polish on nails, regular colored polish on toes), there was a lot to be desired. The lady did my nails first, so when I went to the pedi chair I obviously could not get my shoes and socks off due to wet nails. She tried to take my compression socks off (came from work) and said it was too hard. I wanted to say so why did you do my hands first, but I bit my tongue and she finally got my socks off after I suggested she roll them down. Then, another lady came to do my feet and she looked and acted so tired, like it was such an effort to do my pedicure. It was the worst pedicure I've had in a long time. She kept messing up my great toe when polishing and instead of starting over she would use the cuticle clippers and just scrape off a section of polish and redo just that part, which looked terrible. I could go on, but that's enough, except to say they asked me to leave at 638 while I was sitting under the dryer and they locked up and went home - they close at 7. It was a crappy experience. Not sure if I'll give them another try or not.

I've been going to Nails by Jackie for quite a while now, and it's always a great experience. The…read morestaff remembers me and always asks about my family, which gives the place a very welcoming and personal feel. At this point, I think I've tried just about every pedicure package they offer, and I've never been disappointed. The atmosphere is relaxing without feeling over-the-top or pretentious, making it easy to unwind and enjoy the service. The only thing to be aware of is that they haven't always accepted credit cards. They do have an ATM in the shop and also accept Venmo and Zelle, so it's never really been an issue. My wife mentioned that when she went in for Mother's Day, they had a card reader again, so that may no longer be a concern. Overall, great service, friendly people, and a place I keep coming back to. Highly recommended.

With my arthritis issues and getting older it is great to be able to come in and get my feet taken…read morecare of! Jackie is a warm and friendly person as is all of her staff. No other for me!