TLDR: Condo neighbor had new quartz sink installed and Rosy's cut the quartz in my driveway that I…read moreshare, and my 2-month-old car was enveloped in quartz stone dust. Rosy's refused to take any responsibility to get the stone dust safely removed and left me to handle it and absorb the cost for something they caused on my own property. Full Review: My neighbor on 7/21/25 had Rosy's Marble and Granite over to install a quartz sink. They cut the quartz in the shared driveway and quartz dust covered my car. I noticed this when I looked out the window to investigate the noise and saw a white cloud surrounding my car. I went outside and inquired with the installer, while mentioning the dust that is covering my car. He didn't seem too concerned and continued and said the cutting was mostly done and he was far enough away. The installer did have a mask on but there was no effort made to contain the dust by using sheeting or a dust collector from covering people's property. After research it concerned me that quartz dust is sharp little rocks that could severely damage car paint if allowed to sit and not cleaned off promptly and properly. I mentioned this to the installer and again he wasn't concerned and was fine as it was quartz plastic dust (extremely unhealthy to breath in), and it could be rinsed or blown off my 2-month-old car. I asked him to move further away from the car to prevent more dust from covering the car as it was windy out and blowing directly onto my car. An amazing amount of pollen ended up on the car within a couple hours as it was most likely sticking to the sharp quartz dust sitting on the car. I washed my car two days before, so it was clean. I contacted my neighbor who was getting the work done to ask them to be careful and not do this around the cars in the driveway. She mentioned that they offered to rinse off my car, I refused as a water hose could allow the quartz dust to scratch the paint. Once the installer realized that this may be serious, he offered up that he knew a detailer. My neighbor was mortified and offered to get the owners contact info. I called the owner later in the day once I received his number and left a message describing the situation. I took my car to get it detailed and the quartz properly removed that day as I didn't want it to sit and possibly cause expensive paint damage. The owner never returned my call, I reached out to him again two days later and I explained the situation. He took absolutely no ownership of what his company did and tried to deflect the blame. I am not even a customer of Rosy's, and I was affected by their disregard to how they did the cutting in the open and refused to make me whole by paying for the detail that I had to get done to clean my car correctly to prevent risking expensive damage. I stated I just want my car returned to the condition it was before your company arrived and a detail was required to safely do that. He said that I should have contacted him that day, which I tried to do by leaving a voicemail. His installer should have handled the problem right when it happened instead of trying to ignore and hope it will go away. Rosy's has a blatant disregard of people's property and refuse to fix the problems they create.

We had Rose's install our kitchen counters about 7 years ago. When they did a seam was placed in…read morethe center of my kitchen sink. We were not happy about it but were told there was not much choice. Now flash forward 7 years to today and our 100 year old house has settled and the seam in the sink opened and has also caused the sink to dislodge. We don't blame them for the need of a repair but this where the one star comes in, service! I went to them in person to try and arrange a (paid) service call. They had me fill out a form and said they would call me to arrange a visit to my home. Two weeks pass no call. I call them, go through this whole process again only over the phone this time. Two more weeks pass still no call. Clearly they don't care. Even a busy company could set a visit appointment even if it was a couple months out. Sure a repair isn't going to generate them thousands of dollars like my install did, but its still money earned. They would have akso reearnd my business for the two bathrooms I am about to do. Off to find a new granite company, wish me luck.

Great service - i stopped by first to see the selection of materials and was amazed by the volume…read moreof the slabs they had onsite. The owner (i think) showed me around and took her time to explain the difference between materials. After a week i ordered a countertop - the measurement person was scheduled in a week and in another week i had it installed by a professional crew - it only took them couple of hours to install it. Really happy with the price, the quality and the speed they completed the project.

This place was referred to us so I made an appointment to look at slabs but my salesperson left…read morebefore I got there. Another girl showed us around. She tried to answer questions but wasn't sure on some things. Ok understandable. Said someone would call me back tomorrow to go over pricing. No one called. Not a good experience.

Stephen is an elite tradesman. Professional, took care in his setup, preparation, took time to…read morecoordinate with my other contractor, then went to work like a well oiled machine all day, came back in the morning for finish work and the result is amazing. Safe travels back to Arizona, Stephen. May God Bless You, your Wife and Family.

Nick and Jon (plumber) from Bath Fitter Woburn came to replace my 20 year old tub, which was…read morecracked. They came on time and were very polite and efficient. Nick also repaired, changed the wheels, and cleaned my doors, top rail, and enclosure. They cleaned up all the debris in my bathroom and kitchen when done. I highly recommend them.

Quick quality remodeling . Good workers , on time schedule. Quality materials. Would recommend to…read moreothers.

I had Matt and hit team install a new bath surround at my house. The product the use is so much…read morenicer and more durable then the ones presented by other competitors and his pricing was very reasonable. He came right when he was scheduled to and completed the job beautifully. Other then the new surround you would have never known his team was there. I would recommend them to anyone and will certainly be calling him again with my next bathroom when it's time!

Fabulous service, quality products, professional carpenters and management, on time and on budget!read more

John and his team did a great job with my kitchen and basement renovation. Their work was completed…read moreon time and within budget and they even fixed a few random things (like a broken lock) free of charge. I liked them so much, I recommended them to a friend who was planning a kitchen remodel.

Peabody Supply is a great Supply store with knowledgeable staff and top quality plumbing supplies,…read moreat competitive prices. If they don't have an item in stock they can likely get it from another one of their many stores within a day of two. I have a lot of experience dealing with Plumbing Supply Stores, as I have been in business since 1980 and Peabody Supply is one of the best. Bob Gagnon Plumbing and Heating www.BobGagnon.com

Some of the first things (besides appliances) we were told to order for my house…read morerenovations/addition were the shower stall and the accompanying faucet, since the builder was going to literally build the bathroom around the stall. He had had lots of luck with Peabody Supply, so off I went. The saleslady was very condescending, so I asked her when she WOULDN'T be there so I could come back. How's that for a switch? I returned a few days later and told the salesman about my previous encounter. He apologized profusely and said she has been getting a lot of complaints. Okkkkkk. He showed me a few things, and I ordered the Maax shower, toilet, kitchen sink, bathroom cabinetry, bathroom sink, counter, and Kohler faucets. The selection wasn't huge, but I was able to find things that would work. The shower came in several weeks later and was delivered to the house. And a few weeks after that, the kitchen sink and faucets were delivered. So far, so good. A couple of months later, the builder asked if I knew when the rest of my order would be there, and I said it should be within a week or two. At this point, the work on the house was almost complete and the builder was anxious to finish. I called Peabody Supply, and it turns out they never ordered the cabinet or sink for the cabinet--not a good thing, since it takes six weeks to manufacture and deliver and I needed it in three weeks, at most. I went into the store, and my obnoxious saleslady was there (she changed days). She showed me a few cabinets that were in the warehouse, but they were pretty ugly and were wider than what I needed. She slammed down the product book and in an "outside" voice, "told" me that that's all she had. Umm. I left the store and never returned. (Note: Kitchen Associates was able to help with this and had the special order cabinet and Corian manufactured, delivered, and installed in about two weeks, and the resultant cabinet is much nicer...and less expensive...than the one I had originally "ordered." (See my review at http://www.yelp.com/biz/kitchen-associates-sterling#hrid:gTq28iacx7aXg0GTtUMNHQ/src:self .) There were other snafus with my order, but the bottom line is that my experience wasn't too great. Maybe yours will be different. I won't be returning. Good luck. Three stars cuz I'm nice.

We've been looking at soapstone slabs all over the state of Massachusetts and southern NH and this…read moreis the place! The customer service is wonderful. Jennifer met us on Saturday, when they are normally closed, and showed us everything we wanted to see, educated us on the care and feeding of soapstone, and gave us a couple of great samples to contemplate. The selection is superb.

They easily turned our house into a home with help suggestions and stone education. My girlfriend…read moreand I were looking for soapstone to finish our kitchen, and we found that most marble and granite places had only about 2 to 3 types of soapstone, Dorado Soapstone had about 10-12 types. All different colors with different veins. They gave us great customer service and dealt with us wanting to see all the stones that caught our eye. They broke down the installation process and even supplied us with an awesome fabricator. Great company and great people.

First time ever using Ostroski plumbing. Stephen the plumber arrived at my condo unit on time and…read moredid an excellent job fixing a bad clog in my kitchen sink and iinstalling a new garbage disposal as well.

I highly recommend Ostroski Plumbing! Greg was fantastic--honest, professional. Another Plumber…read more told me I needed to replace my entire hot water heater. Greg came by, quickly diagnosed the issue, and replaced the thermostat instead. The water heater is working perfectly now. He saved me a huge expense and didn't try to upsell anything. I'll definitely be calling Ostroski Plumbing for any future plumbing needs. Thank you, Greg!

My wife and I decided to do a complete renovation of our 35 year old house, and that included a…read moreshowcase, professional, high preforming kitchen, and a high quality washer and dryer. Dave at RiverBend helped us select manufacturers and specific models of appliances. He steered us away from products that were no longer as reliable as they had been in the past. We decided to get mostly Miele products and SubZero fridge and freezer. They seem amazing. Throughout the long project Dave worked with us right through installation. He even helped us get rebates that Miele was offering that had escaped our attention! We will be moving back into the house in two weeks and can't wait to use the appliances in our dream home. You can trust Dave and RiverBend with your big projects.

The laundry mat was extremely clean and everything ran GREAT! My clothes were squeaky clean and…read moredried very fast. I really love the fact that the machines are automatically disinfected with each wash! I had never heard such a thing, but that alone will keep me going back. Prices are very reasonable.