We just completed our kitchen countertop install with OC Stone. We chose a quartzite with a pattern…read morethat was a little bit of a challenge. I trusted Oscar and Ceasar completely with the layout, fabrication and installation of our very expensive slabs. The whole team, including Sally were a pleasure to work with. They were on time, professional and detail oriented. They even helped us with the demo of our old kitchen. These guys can do it all. Highly recommend. They will be helping us with our 3 bathrooms and outdoor bar next!

They were great. Customer service was wonderful, the workmen were friendly and accommodating and…read moredid a great job. I'm glad I found them!

I purchased a stone top for my bathroom vanity. I received a phone call from the manager or owner…read moreapologizing that the salesperson didn't know that the stone I purchased wasn't a good choice for a bathroom vanity. She gave me a full refund and asked me to come in to look at other options. I really appreciated their honesty. It was a beautiful piece of marble, but in a few years it would have been terrible. They saved me a big headache.

Marble & Granite Pro went above and beyond to get us the Granite we were looking for and at an…read moreexcellent price! Their customer service is superior and the whole process took less than a week from start to finish. Highly recommend! (Ignore the kitchen Reno mess while enjoying the pics)

Alpha was fairly great from start to finish. The only issues I had were the times they were to…read moreshow up. For the measurement, the guy was about an hour and a half late, I had to call him on a Saturday morning and basically remind him to come over. For the installation itself, the guys were EARLY and complained to my wife that they had been waiting while she was in traffic coming home from work. That's why we set a time in advance, sillies. Other than that, it was a really great experience at what I considered a decent price point. $27 a square foot installed was the special they were running on some certain slabs (with a minimum of 40 sq ft). It's not like they were ugly ones that they just wanted to get rid of, we are enamored by the beautiful colors that come out of the slab we picked out. Now, that price didn't include a few things which at first I was a bit miffed at but after awhile, it made sense. Most people want to replace their sink, another $250. The cutout for it costs $200 and demo/removal costs another $200 unless you want to save on that and do it yourself. It all adds up so keep that in mind. All in all though, I ended up with granite counters in my galley kitchen for less than $2k, even after all of those pricing add-ons, which is going to significantly increase the resale value in a few years while we enjoy them in the interim. Don't forget to check-in at the store for another $50 off from Yelp! Everyone I dealt with at the store itself after going back numerous times for all that we wanted to pick out, get the quotes and pay the bill were really nice. The English of the installers wasn't the best but it's not like we had to deal with them for more than an hour while they were there. Pro tip - get your own plumber in advance for the unhooking and hooking back up of the faucets, they are likely cheaper than those offered by Alpha.

I would like to preface this review by stating I am a young homeowner who works very hard for her…read moremoney and to be able to invest in nice things. When paying for top quality, I expect top quality in terms of materials and in customer service, unfortunately, neither of which I received at Alpha Granite. I chose an expensive quartzite stone, and I was really excited about it. After spending two years renovating the first floor of my home these countertops were to be the icing on the cake. I paid just shy of $8,000 on these once beautiful countertops. Fast forward to installation day. The guys who did the install were very kind and meticulous. No complaints with the stone placement and install. I did ask them if there was anything I needed to know about caring for the stone. They assured me it was durable quartz and to just avoid placing hot items directly onto the surface. In the following weeks, almost immediately the stains started appearing. "Water rings" from anything containing oil. When I emailed asking for advice I was told they would try to help but that I should have done my "due diligence" as a customer. I found this to be insulting as I have cared for these surfaces, constantly wiping them down and making sure they look pristine. I felt like I was being blamed. Various oil is commonly used in the kitchen, and within a month there were 5 patches of SERIOUS stains. I tried to remove them with baking soda, putty, and nothing. They are there for good. I emailed alpha again and they offered me a "sealer" which costs $600 and that they would "look to see what could be done" about the stains. I was upset because at $8000, one would think the countertops would be protected from staining, especially since I asked if I needed to do anything specific for the quartz. I responded and said yes let's do that (the $600 sealer)... I was willing to do anything, even pay more to make this not keep happening. I was upset because I was never told about this sealing service before, I asked to speak to the business owner and he did return my call. He said he would "try to help" but he would have to order a special stain remover and he would call me back when it arrived. That was the last I heard from Alpha Granite. Never got a call back, follow up email, or even an apology. I have waited 8 months to see if they would ever get back to me and nothing. I have never written a negative review in my life but I am so disappointed as I feel like my $8,000 investment into the value of my home has been ruined beyond repair. I am just truly sad and would never wish this on anyone. If you are looking for countertops I would suggest you look elsewhere so this doesn't happen to you :(

Super happy with Granite Designs. They were VERY responsive, very reasonably priced and…read moreunbelievably reliable. The vanity top with rectangular sink they made for me is stunning! Even delivered before I expected which was a nice surprise. I can't wait to renovate my kitchen and full bath to work with them again! Gene and team are just awesome! THANK YOU all for your professionalism, responsiveness and quality workmanship! Highly recommend Granite Designs. Steph LeBlanc

What a great job these guys did. On time and the best price. Efficient install. Polite people.read more

In 2010, I set out to walk halfway across America to raise awareness for foster children aging out…read moreof foster care and facing homelessness. Along the way, a group of generous supporters came together and purchased a beautiful bench from GoldenTeak, based in Lawrence, Massachusetts. They chose a bench for a reason. It represented the image of a homeless child with nowhere to go but a park bench to sleep. They went even further. They had a plaque engraved and placed on it, then presented the bench to Monroe Harding Children's Home--both to commemorate the walk and to thank them for all they do for abused and neglected children. Fittingly, Monroe Harding was also where I began my journey on January 1, 2010. Several years later, the historic Monroe Harding house closed after 150 years of service, though the organization continues its important work at another location in Nashville. Not long after the closure, I received a call asking if I would like to have the bench. I said yes. When I brought it home, I sanded it down and tried to restore it. It had weathered many seasons outdoors. That's when I noticed one of the feet was broken. I reached out to GoldenTeak about purchasing a replacement set, but they wouldn't let me pay. Instead, they told me it was their honor to provide the parts as a thank-you for raising awareness for these children. And I couldn't help but notice the symbolism. During my walk, I also broke a foot--my right foot--just five miles from the finish line. And just as GoldenTeak stepped up for the bench, Dr. Allen stepped up for me. Because of his help, I was able to complete all 1,700 miles... wearing a boot. That's the power of community. When something breaks, someone steps up. And together, we make it through. If you're ever looking for a high-quality bench, I wholeheartedly recommend GoldenTeak. And to all the supporters who made that walk possible--and who continue to walk beside me in raising awareness for these children--thank you. Jimmy Wayne

Update to my review and Sally's follow up. Her response is simply baffling. At no point was any of…read moreit remotely close to true and we are all now misled from her trying to cover up bad business. At no point we're there any missing parts on my initial problem, a bolt was simply over torqued upon construction and finally fell out a week after having the chair. I only purchased the footstools once, so that's a lie. I gave her ample time (over a week) to communicate with the manufacturer in replacing footstools before writing my review. It is disheartening to see her respond to my review with bold face lies. Absolutely disgusting. Pictures show the bolt of my initial problem. Clearly not lost as she said in her follow up. 1 of several lies. Other picture is that of broken footstool which the other one broke the same way shortly after the first. Which were both purchased at the same time not multiple purchases per her, yet another lie on her behalf. Just please save yourself the hassle and shop elsewhere. Sally please feel free to ask me via email to take this one done too. I told you I was upset and might consider in due time. Then I came back to see you call me a liar. I was appalled and am still in shock reading for follow up. FYI these are here to stay.

Great help, fantastic service. I had to build an addition as my family got larger and I have no…read moreregrets choosing Waltham lumber. 5 stars.

Service on my $5,400 order was ok, though some communication on substitutes was so late I didn't…read morehave any choice but to acccept. Serivice on a $300 followup order is non existent. Waltham Lumber's Rick chose these remarks as feedback: "Your contractor's mistake is not my problem" "I haven't prioritized your order because I have bigger orders to work on" "I can't make any money on this small order" These are the responses I received by phone on my second call to follow up an order I requested 24 days ago. Rick was also talking over me - at the same time as me - clearly not interested in listening to the customer. Stay away from Waltham lumber if you want reasonable customer service.

I needed a small piece of quartz to use as a vanity backsplash in my bathroom. I contacted a dozen…read moreplaces before finding Louis Mian. Most places didn't want to bother for such a small job, or wanted to charge me for a full slab of quartz. Chris was super helpful and responsive, and the price was reasonable. He cut and polished the piece to my specified dimensions, which I then installed myself. I'd gladly return for other projects.

Great stone and superb customer service!! When our house was new to us, we used Louis Mian's to…read moresource and install granite counters and backsplashes in our kitchen and marble counters and floors in our bathrooms. Great selection, great design service and great installation. Fast forward 30 years, and the customer service gets even better. Old house, new leaks. Our bathroom floor gave out due to a leak that took months to source. Facing possible destruction of part of our floor to get at the leak, I went back to Mian hoping beyond hope there was matching stone to be purchased. Jon Mian very kindly went through his inventory and miraculously came up with four pieces of floor tile that perfectly matched that installed by his father. It's a great company that stands behind its customers for generations. Bravo!

This is a great family-owned business with a wonderful, caring staff. Top quality and unbeatable…read morepricing. If you can't go see John and Rob in Salem, Cabinet Outlet has showrooms in Manchester, Amherst, and Portsmouth too. Highly recommend.

I couldn't recommend NOT using cabinet outlet enough. The cabinets are cheap cheap cheap (not…read moreinexpensive -- just cheap), and it's not like we got the basic model of anything. Beside some annoyances after sale (things we got like inserts were all of a sudden discontinued, etc.), not that long after we began using our kitchen, the cabinet doors were getting loose and falling off the hinges because the provided screws were so short, which we had someone replace with longer screws. The paint or whatever is on the outside of the cabinet is chipping severely in many places with general use revealing the wood underneath, and has been since a few months after getting the cabinets. And the faucet we got from cabinet outlet stopped working about a year into having the kitchen (it had a switch back and forth between sprayer and stream, and now, regardless of which way the switch is, it's both a spray and stream at the same time). We're a normal family that isn't very rough with our things. We've never had this issue in other houses. Just this morning I was making coffee and had the realization that we're going to have to pour more money into the kitchen to repair these things.